Role of Management and Operations - Starbucks
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Added on 2020-02-03
Role of Management and Operations - Starbucks
Added on 2020-02-03
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MANAGEMENT ANDOPERATIONS
Table of ContentsINTRODUCTION ..........................................................................................................................31.1 Define and compare the various roles and characteristics of a leader and manager.............31.2 Analyse and differentiate between the role of a leader and function of a manager by applyrange of theories and concepts....................................................................................................4TASK 1............................................................................................................................................51.1 Examine the role of a leader and the function of manager apply in different situationalcontext.........................................................................................................................................51.2 Apply different theories and models of approach.................................................................51.3 &1.4 Strength and weakness of situational leadership in the working environment andevaluating the different theories..................................................................................................6TASK 2............................................................................................................................................72.1Explain the main approaches to operations management and the role that leaders andmanagers play..............................................................................................................................72.2 Explain the significance and value of operations management in achieving businessobjectives.....................................................................................................................................82.3 Evaluating how managers and leaders of organisation can improves the efficiencies ofoperational management meet the firm objectives......................................................................8TASK 3............................................................................................................................................93.1 Assess the factors within the business environment in which organisation operates that aredirectly affecting the decision-making and operational management through leaders andmanagers.....................................................................................................................................93.2 Analyse how various different factors that impact the business environment and widercommunity of organisation.........................................................................................................9CONCLUSION ...............................................................................................................................9REFERENCES..............................................................................................................................11
INTRODUCTION Management and operations plays a vital role as the Starbucks adopts for the purpose ofgaining in the competitive environment. The assignment is based upon the Starbucks in whichthe leader and managers plays a vital role that leads to attain the objectives in most effectivemanner (Karlsson, 2016). Thereafter, there is an also discussion on the functions of leadershipand management that helps the Starbucks to motivate the employees and achieved the goals inmost effective way. ASSIGNMENT 11.1 Define and compare the various roles and characteristics of a leader and managerThe role of a leadership and management in the Starbucks which are as describe asfollows- Definition- The leadership can be define as that person which clearly define theorganisation's visions that attained through the group of people. Thus, they are those person whoinfluences the worker towards the firm's goals so, they put their maximum efforts towards it.Whereas, the management are those who formulate the policies and strategies that are implementwithin the organisation. Furthermore, they also formulating the strict rules and regulations so,that every should be done in most effective manner. Approaches- The leaders influence their member through participate them in a decisionmaking process that leads to finding out the most effective solution (Turner,2014). Beside this,the management used various policies and procedures that are implement by them within theorganisation so, the work carry out in most effective manner.Functions- The function of a leadership is that to motivate and encourage the peopletowards firm's goals so, put their great efforts that leads to attain objectives in most effectiveway. On the other side, the management carry out various functions due to which theyeffectively control and coordinate the activities through the functions that are planning,organising, directing, staffing and motivating the individual within the organisation.
1.2 Analyse and differentiate between the role of a leader and function of a manager by applyrange of theories and conceptsThere are several concepts and theories due to which there is a different role of leader andfunction of manger that are as describe as follows- Role of a leaderThere is trait theory of leadership in which it include qualities of the leadership that aredifferentiate among the other people attributes. Thus, it has a capability for leading themembers which contribute more efforts and they performed most effective role ofleadership. The attributes that are include in it are creativity, imagine power and put theirgreat responsibility which maintain coordination in the Starbucks organisation. There is another theory is a great man theory in which there is traits of leadership arepermanent and natural. Thus these traits of leadership are not made as the traits are bornmade as it assist in maintaining and communicating with the members. It leads to donethe work in most effective way that directly attain the goals of an organisation in adesired manner. Function of a manager There is an another theory of contingency due to which the manager plays it major role asthey perform functions in which they make decisions regard to situation happen withinthe organisation (Chon, and Yu, 2012). In regard to Starbucks they get benefit from thistheory is that they make an appropriate decisions for which the implementing the bestresults that are come out from the decisions. There is an another theory that is a system theory through the manager plays theirdifferent roles anything happen in the workplace. In context to Starbucks any kind ofhappening in the workplace that impacts the business due to which the managers playeffective role. Firstly, they understand the whole situations that assist them incoordinating the work and all programmes that directly leads to attain goals in mostdesired manner.
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