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Roles and Functions of Leaders and Managers in Management and Operations

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Added on  2023-03-22

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This presentation discusses the roles and characteristics of leaders and managers in the field of management and operations. It explores different theories and examples from Starbucks to analyze and differentiate the roles and functions of leaders and managers. The presentation also applies different leadership theories and models in the context of Starbucks and discusses the strengths and weaknesses of these theories.

Roles and Functions of Leaders and Managers in Management and Operations

   Added on 2023-03-22

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Management and
Operations
Project 1
Roles and Functions of Leaders and Managers in Management and Operations_1
TASK 1
Roles and Functions of Leaders and Managers in Management and Operations_2
1.1 The different roles and characteristics
of leader and manager
Leader: A leader is the person who guides and motivates his or
her team in the right way and in the right directions so that the
common goals and objectives of the organisation can be attained
effectively and efficiently.
Manager: A manager is an entity in the organisation who is
responsible for controlling or administering organisational
activities and employees.
Roles and Functions of Leaders and Managers in Management and Operations_3
Role and characteristics of leader
Representative of organisation: The role of leader is to represent
the organisation in each and every sector where the
organisation operates.
Helper and guider: A leader is the person who has many
followers. It is because of his or her attitude and behaviour.
Motivator: The role of leader is to motivate the employees and
provide them effective counselling.
Roles and Functions of Leaders and Managers in Management and Operations_4
Function of Manager
Roles and Functions of Leaders and Managers in Management and Operations_5
Function of Manager
Planning: Planning is the preliminary and crucial function of
manager. Here manager prepare precise plan by considering
the future uncertainties.
Organising: Organising is the organisational activities in right
manner is another function of manager.
Roles and Functions of Leaders and Managers in Management and Operations_6

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