Role Play
This assignment is about creating a customer service and quality management plan for a company. It includes information about the mission, internal and external customers, task environment, common customer service issues, resolution strategies, implementation of a training program, key performance indicators, and recommendations.
Added on 2022-12-01
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Role Play
This assignment is about creating a customer service and quality management plan for a company. It includes information about the mission, internal and external customers, task environment, common customer service issues, resolution strategies, implementation of a training program, key performance indicators, and recommendations.
Added on 2022-12-01
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