Rooms Division Operations Management

Rooms Divisions Operations
Management
(Task 2)

Introduction
Rooms division management provides the functions regarding
creation of pleasant and enjoyable environment in hotel. The
main aim of manager is to provide total comfort to guests. Front
office or reception is considered as nerve centre of hotel which
provides different functions like greeting of guests, application
of sales techniques, maintenance of coordination between all
departments etc.

Importance of front of house area
Front office of Clientele hotel is responsible for effective
management of day to day activities. Importance of different
terms are defined below:
 Importance of ambience
 Guest relations
 Security services