Rooms Division Operations Management

Rooms Division Operations
Management (Task 2)

Table of Content
 Introduction
 Importance of Front House arena
 Key aspects of planning and management of front house
 Key operational issues
 Conclusion
 References

Introduction
Hospitality is said to be a relationship that both guest and
host shares with each other. In modern world, satisfying a
customer has become an essential part for every single
organisation whether that firm belongs to an IT or service
sector.

Importance of Front House arena
Front office department plays a vital role in a hotel. They are
the one who directly interacts and deals with customers,
clients, outsiders and so on.