This presentation discusses the management of room division and operations in hotels, focusing on Hilton London. It covers front office services, accommodation facilities, and the importance of property interiors and design. The presentation also highlights the difference between front office and accommodation facilities.

Discover room division management at Hilton London, including front office services, accommodation facilities, and property interiors.

Room Division Operation Management - Hilton London

Room Division Operation Management

This presentation discusses the importance of the front of house area in effective hotel management. It covers topics such as the services provided by the front office, coordination among different areas, handling cash reception, guest queries, and creating a pleasant atmosphere. It also explores the aspects of planning and management for the front house area, including sales management, room design, ambience maintenance, and guest services. Additionally, it addresses operational issues that can affect the management and business performance of the front office area.

Importance of Front of House Area in Hotel Management

Presentation

Rooms Division Operations Management - Hilton Hotel

Solution

Housekeeping Operations

Nueva Vizcaya State University

Rooms Division Operations Management Assignment (Doc)

This report discusses the role of front office, housekeeping, facilities, and security departments in providing quality accommodation services at Hilton Hotel. It explores the importance of forecasting linen stock, scheduling maintenance, and communication between departments. The report also highlights the significance of overall guest satisfaction and the interrelationship between different departments. The research aims to provide insights into the management of accommodation services and the strategies employed by Hilton Hotel to ensure customer satisfaction.

Managing Accommodation Services at Hilton Hotel

This document provides an overview of room division operations in the hotel industry, including the services provided by different departments. It also discusses the role and responsibilities of a front office manager, legal and statutory regulations in the hotel industry, and yield management strategies. The document is relevant for students studying rooms division operations management in the hospitality industry.

Rooms Division Operations Management

This report discusses the nature of rooms division operation in a hospitality organisation, specifically focusing on the services provided by the rooms division department, roles and responsibilities of a guest service manager, key legal and statutory regulations within hotel operations, and yield/revenue management. The report also includes a case study on Hilton Hotels and Resorts.

Room Division Operation Management

About This Document