Understanding and Leading Change in Sainsbury: Impact of Change on Organizational Strategy and Operations

This report discusses the impact of change on organizational strategy and operations in Sainsbury, the second largest chain of supermarkets in the UK. It covers the drivers of change, barriers to change, and leadership approaches to change initiatives.

Understanding and
leading change

Table of Contents
INTRODUCTION ..........................................................................................................................3
TASK...............................................................................................................................................3
LO1 Compare ways in which change impacts on an organisation’s strategy and operations 3
LO2. Evaluate the influences that drivers of change have on organisational behaviour.......6
LO3 Determine how barriers to change influence leadership decision-making..................12
LO4 Apply a range of leadership approaches to a change initiative....................................14
CONCLUSION .............................................................................................................................15
REFERENCES..............................................................................................................................17

INTRODUCTION
Changes are termed as the process that will have positive and negative set of the
challenges for operating the business of management. It will termed as that suitable challenges
that might have an impact on the current section and as well as on the furthermore field of the
area. By this they require to execute varied term of the variations for their longer period of
advantages. Such variations might lead to have big challenges for the management that might
lead to the limitations on their turnover (Rajapakse, and Emad, 2021). The challenges are
critical yet they are important to support the business of management in maintaining their targets
and suitable objectives. The management consider in this report is Sainsbury. It is the second
largest chain of supermarkets in the United Kingdom, with a 15.0% share of the supermarket
sector. It was established in the year of 1869 by John James Sainsbury. The business of the
management became the largest retailer of groceries in the year of 1922. The management is
specialized in marketing of the goods from different field of the sector like grocery products and
many other. The following report will covers the manner by which the management will get
change and it will have an impact on the managerial strategies and functions and also on the
suitable drivers of changes that have on the organisation behaviour. As with it, there are various
barriers to change that will have an impact on the leading decision making and their ranges of
leadership methods to change the initiative that are managed.
TASK
LO1 Compare ways in which change impacts on an organisation’s strategy and operations
Change is a continue procedure for the business of management to develop. As there are
various managements who are working in the same field and gain higher term of revenue. In
respect to be successful management, the organisation are need to arrange various strategies that
might be executed an important and a positive variations in the management. When the
management might change then their policies and method will be capable to rise their production
and profitability (Ernst, and Jensen Schleiter, 2021). As there is always a requirement of
variations in every management. It will outlines various term of the factors that has its
contribution in the requirement in Sainsbury and ASDA. As there are various variations that
management might create policies, strategies, rules and legislation.

Organisati
on
Changes-
PEST/SWOT
Drivers of
change
Impact on
strategy
Impact of
operations
Sainsbury It is termed as one of
the leading variations
for the management
who have its own e-
commerce program
that will helps the
management in
sustaining in the
pandemic situation of
COVID- 19
(Fernandez,
Coulson, and Zou,
2021). By e-
commerce they are
capable to present
their task in a
capable manner to
present well in terms
of productivity. As
on the other side,
various management
are shutting down
and it will also
maximise the
employment rate as
the management has
recruited various
The variations
takes due to
external factor
that is related
to the COVID-
19 pandemic
situation. By
this various
individuals
was unable to
visit out to
purchase
anything from
store. In terms
of it, they
recruit higher
number of
individuals for
their effective
working and
operations of
the business of
management.
As the
business of
management
was
effectively
dependable on
their e-
commerce
section in the
lock down that
they require to
ensure that all
the goods are
accessible.
The business
of
management
was capable to
offers all the
individuals
and provide
their facilities
that gives
advantages to
the business in
terms of their
turnover. For
By this e-
commerce
mediums, the
management
has recruited
higher amount
of individuals
by which
present
candidates has
to ensure that
the new
recruited
candidates
might be
capable to
know their
functioning and
standards or
values of the
business of
management.
As on the other
side, IT
division has to
ensure that they
might modify

candidates in the lock
down as they are
planning to recruit
15000 individuals.
providing to
consumer in
lock down the
management
recruited
various
individuals
(Bowley, and
et.al., 2021).
As on the
other side,
they are
planning to
recruit various
individuals for
the
management
and it might
provides
advantages to
the
management
for longer
period of time.
their webpages
by which the
webpage might
not get harm
because of high
section of
collection. All
individuals who
are working
and serving the
consumer
during lock
down period.
ASDA ASDA also utilising
various social media
channels like
Instagram, Facebook,
YouTube, and many
other. They are the
basic capability for
The variations
is like that
they might
capable to
advertise their
brand in an
effective way.
It will create
high brand
goodwill in
the field of
market. It will
supports in
increasing of
By this
advertising the
management is
capable to
offers high
amount of
individuals by

advertising their
goods and facilities to
a large scale of
outlook and
customer.
high amount
of consumers
and also
potentiality as
effectively.
their goods and
services. As
compared to
Sainsbury, they
was not capable
to produce
profit in the
pandemic
situation of
COVID- 19 as
Sainsbury does.
LO2. Evaluate the influences that drivers of change have on organisational behaviour
SWOT analysis
SWOT analysis is termed to utilise the managerial competitive situation and also the
advancing strategic term of the planning that are as follows - Strength – It is termed as the major strength of Sainsbury in which they are capable to
present effectively in the pandemic situation of COVID- 19 with the support of their e-
commerce program (Heino, and et.al., 2021). As on the other side, the government has
obligatory maintained where individuals are not managed for physical collection in the
pandemic situation. Sainsbury was capable to take suitable and rapid activities and will
maximise their online deliver facilities. The business of management will also serves a
broad range of goods to their several nations by which they involves several sort of the
facilities like groceries services and many more. Weaknesses – Sainsbury provide a broad term of goods in terms of foods to their
consumers. The management demands that they follows the suitable set of the regulation
for food security code of conduct but it comes out with false sections. For example. The
goods of Sainsbury was not safe that might risks the lives of the consumers. By this
orientation, the business of management has to maintained all their malfunctioning
goods. As with it, it was also fount that some of the goods were also passed the expiration
date and the candidates will not replace them suitably. This will have an effective

outcome in paying an effective and high amount of 160000 pounds. As on the other side,
they also have encompassed with a critical issues of goods deficiency in the pandemic
situation of COVID- 19 and it will have a negative impact on their customers in terms of
the company. Opportunities – Sainsbury has an opportunity to use several techniques, machine learning
and artificial intelligence as it might help the business of management in planning as
effectively and efficiently (Greig, and et.al., 2021). As there are various individuals who
have control the manner that are based on the products that will maximised by 3 billion
pounds. As with it, the rate of unemployment is also maximising among the individuals
with the age group of 18 to 25 as it will directly demonstrate an effective opportunities
for Sainsbury to recruit them. As in the situation of the COVID- 19 pandemic, there are
various mode of income generation for the business of management by offering home
delivery facilities as they have their e- commerce program also. By such section, the
management also raised their workforce and also they are managing various section to
recruit 15000 individuals.
 Threats – Sainsbury is an effective competitor in the field of the area of UK. As in the
pandemic situation of COVID- 19, by the business of management is capable to sustain
as because of its commerce mediums that they had 660 million pounds as a preventive
expenses that has lead to a major shift in the management.
PEST analysis
PEST analysis is termed as a tool that is used by the business of management for
determining the macro- environmental factors that might have an impact on the execution of the
management. In relation to the Sainsbury, PEST analysis are as discussed below - Political factors - Sainsbury is an international management that has its existence in
several nations. As the authorities and other political regulations that will vary from
several countries. As the business of management have to ensure that they follow all the
governing laws in various countries (Maeno, Iwasawa, and Matsuo, 2021). As on the
other side, the Brexit deal has created a situation of uncertainness that have maximise
their tariff free trade. The slowing economy that lead to decreased customer spending,
products sourced from EU that have become more costly, risk of important currency
variations that has impacted managerial performance.

 Economic factors – The situation of COVID 19 pandemic has been developed a major
impact on several manufacture. As the individuals were not allowed to step out of their
place as the government has imposed lock down that it was enforced as across to the
globe. It might lead to closing down various sort of the industries. Sainsbury was also
capable to sustain as they are capable to satisfy the needs of the consumers by their e-
commerce program. The economic situation will have an impact on the level of
motivation in the workers of as the sales that rely on the economic situations and if the
sales are high then employees are encouraged in offering their suitable facilities and the
leaders are also encouraged in maintaining their staff faculty. Social factors – The management of Sainsbury follows all the localized, societal and
ethnic tendencies of varied gathering and then offers them suitable sections as effectively.
The chosen management ensure that they provide favourable products to their consumers
in the United Kingdom (O’Reilly III, and Tushman, 2021). The management have its
own manufacture of food that will lead their production high. As with it, they are also
providing favourable and desired products as various individuals are influencing towards
them. Such sort of the tendencies is presenting among person in the Western and in
European field of the area. It will have an impact on the leadership as they have to deal
with workers from diverse social backgrounds and integrate them to work together in an
effective way.
 Technological factors - Sainsbury has its own e- commerce land site that was used by
various people for providing of several products. The management was capable to sustain
in the pandemic and it will also lead the business of management to ignore pandemic
situation of COVID- 19. As on the other side, the company also have various growing
section with billing techniques that might allows the customer to utilising their cards and
wallets as effectively and efficiently. The sort of technology that are utilised to helps in
changing job functions, strengthening performance and enhancing their job satisfaction.
Change Internal
/
external
Impact on
leadership
behaviour
Impact on
team/
departmenta
l behaviour
Impact on
individual
behaviour
Measures to
minimise
negative
impacts

Technological
change
Internal The
maximisation in
online sales will
leads the leaders
to offers training.
By this various
individuals are
not capable to
deal with leaders
and executives
who are not
capable to track
and supervise the
presentation of
the candidates.
As there is
quick
increase in
the online
gross sales,
the HR
department
might get
recruit higher
number of
candidates in
respect to
operate in the
management
and satisfy
the desires
of the
consumers
(Schmale,
Zieger, and
Ekman,
2021). Such
forceful
change will
have an
impact on the
global
productivity
and
profitability
of the
By sudden
maximisatio
n in gross
revenue, the
candidates
are
performing
their task in
more active
way that will
lead to the
decline in
their
performance
section.
In respect to
decrease the
negative
effects, the
executives
will might
take
meetings in
respect to
communicate
with
candidates.
As with it,
the
management
might
distribute the
task as with
each other so
that they
might
coordinate
effectively.

management
as in a
positive way.
The negative
way is like as
the lock
down was
imposed and
various
sectors might
get shutdown
and by this,
their goods
will out of
stock and it
have negative
impact on the
consumers.
Social change External The executives
might have the
responsibility to
train their
candidates in
terms of their
favourable
products and
approaches that
are prepare to
vegetarian
nutriment. It is
will have an one
By managing
such changes,
the industrial
section has to
create that
they are
capable in
providing
favourable
food products
to their
consumers.
The
candidates
has to ensure
that they
have the
suitable idea
in terms of
the cultural
values.
In respect to
decrease its
effects, the
management
might offers
a suitable
training on
several
cultures and
their
products by
which the
management

of the major
impact that the
executives will
have high set of
pressure to
resolve the issues
and other culture
individuals who
will develop the
issues in terms of
it.
is producing
through
which they
might have
the relevant
knowledge.
Explain measures that can be used (discuss theories) to minimise negative impacts on the
organisation.
PDCA cycle
The plan, do, check and act cycle is an iterative technique for a constant improvement of
the procedures, commodities or services and it is considered to be a major component of lean
management. Plan – In this section the management might plan what is required to be executed. It is
termed as one of the major variation that will maximise the sales on e- commerce
program through which various candidates will get recruited in respect to perform their
task, that require to be trained (Milani, and et.al., 2021). By this the management will
offers a suitable training to them and will also ensure that they might communicate to
every candidates. As on the other side, the management might offers suitable training on
several cultural values due to this individuals will not create issues in the business of
management. Do – At this section, it might be executing the plan but on lower level it will controlled
the environment by which they might be capable to measure its results. Check – At this field, the management might have critical review from the Do section. It
will have an essential role as it will permit them to measure the resolution that is executed
to a lower level of group that are managing the plan if mandatory.

 Act – At this section, the business of management might be executing the plan of action
(Kowch, 2021). Such sort of plan might assist in communication and also in maintaining
or managing record about candidates performance that are decreasing the issues,
providing knowledge about the cultural values and standards.
LO3 Determine how barriers to change influence leadership decision-making
Force field model
Force field analysis is termed as a structure that will supports the management in
measuring the driving and the restraining forces that might have an impact on the decisions of
the management. As it is essential for the management to ensure that the decisions that they have
taken the variations in the working or performing of the business that are recognized by all the
components that will have an impact on the decisions (Xiao, and Sun, 2021). As it is not
possible that all the individuals in the organisation follows the decisions and there are also some
components that will limits the variations in the management.
Changes being introduced by the companies
Changes are an essential factor that are required to be evaluated by the management from time to
time as it will aid the management in managing the section with dynamic situation of the
management. In case of Sainsbury, the management is in retail field of management and it is
essential for the management to ensure that they are creating an efficient changes time to time so
that they can enhance their presentation and will also have competitive benefits in the field of
market.
 Sainsbury is maintaining their sections that are executed with e- commerce changes. It
will aid the management in decreasing the working schedule and will ensure that the
management is performing their role as effectively and efficiently. The management will
also be capable to perform their work by technological aspects with higher opportunities
of profitability and low chances of issues.
 Sainsbury is maintaining their sections that will brings in the management and will
maintained their sections with less facilities for the consumers of the management (Jones,
and Jenkins, 2021). The management effectively feels that the requirements of new stores
that will offers them a home delivering facilities to their consumers.
Discuss driving as well as resisting forces of change

The management is maintaining their terms and bringing AI in the performing of the
management and the business is also rising the technological section of the management in
respect to maximise the efficiency and effectiveness of the business of management. The driving
forces and the restraining forces that will have an impact on the variations and the decisions of
the management that are as follows -
Driving forces Improve in response time – The management might be capable to solve the conflicts of
the consumers as effectively and the reaction time might be get decreased. It is essential
to ensure that the conflicts and problems of the consumers are getting solved in accurate
time by which the consumer will feel satisfied and the faith of consumer might get
maximise in the management.
 Improved access – The access of the consumer as towards the goods and facilities of the
management might be get maximised (Gharpure, Patel, and Link-Gelles, 2021). The
consumer might be capable to maintained their offering of the management rapidly
through which it will be maximise the revenue and productivity of the management. It
will enhanced the access that will also improve the manner of the experience of the
consumer that is highly advantageous for the management.
Restraining forces Employees fear of change – Human resource is termed as one of the most essential
resource of the management and it is essential for the management to ensure that the
candidates of the management will not restrict the divisions of the management. As there
are a lot of problems that are faced by the candidates might be resolved as because the
task of the management might suffer and the profitability of the candidates might get
decreased.
 Disruption in businesses – The variations that the management is trying to bring in the
management might disrupt the management of Sainsbury. As the candidates might take
time to get utilised to the techniques that the management wants to maintained in the
management.
Following are some most common barriers :
 Lack of employee involvement - It is essential to include workers while presenting
variations so that the deficiency of tendency will embrace a new culture from them that

might be decreased. Listening to their thoughts, that involves them in decision-making
procedure and assuring them that the variations that are good for all in the management
(Lines and et. al., 2015).
 Lack of effective communication strategy - The need for change and the effects of such
change on the workers need to be communicated to them so that they are capable to adopt
well to the variations.
LO4 Apply a range of leadership approaches to a change initiative
Intended variations in organisational
The intended variations in the management is termed as technological variations that
might offers various advantageous to the management. It is essential for the management to
bring the technological variations in the business of the management (Goodenough, Waite, and
Wright, 2021). The dynamic environment of the management will develops a requirement for
change and it is essential for the management to bring changes as this section will supports the
management in having competitive benefits in the field of the market.
Reasons for change Higher profit margins – In respect to maximise the profit margin, the management might
try to bring variation in the functioning of the management. It is essential for the
management to ensure that they are gaining enough profit and it will be termed as the
reason by which management bring new variations (Hu, Wake, and Saffery, 2021). In
relation to the Sainsbury, these variations might increase the working of the management
by which it will be advantageous for the management.
 Decrease employee turnover – The variations in the management is for the advantages of
the global stakeholders of the management and when the management might be capable
to offer high advantages then the candidates that will be highly satisfied with the working
of the business. In relation to the Sainsbury, it might not be advantageous for the
performance of the management but will also increase the incredibility and brand
goodwill of the management.
Change lewin's model
The Lewin's change model will demonstrate three sections that will supports the
management in executing change in an organisation as effectively and efficiently. It will supports
the management in knowing the change procedure and will supports them in executing the

changes. As there are three steps that will include in the Lewin's change model that are as
follows - Unfreeze – It will termed as the section in which the management might try to dispersed
awareness in terms of their approaching variations. The management might give
explanation and comprehend to the conflicts in the organisation that might be effective
barrier for change. As it is essential for the management to ensure that all the conflicts are
resolved as before that starting section of change execution. Change – It will defined to the stage where the management might start to executing
various changes in the business of management. It is a procedure by which management
starts to introduce slight term of the changes in the organisation as effectively.
 Refreeze – It is the final section in the change procedure where the management starts to
refreeze the field in which the changes have bring suitable advantages to the management
and are positioning relevantly with an organisation of the business (Dilekler, Doğulu,
and Bozo, 2021). As other section that the management might concentrates to bring
variations in the plan of actions that are not positioning or not adjusting in an
organisation of Sainsbury.
It is very essential for the managers of Sainsbury to adapt an effective leadership
approach so as to execute the variations in the management effectively and encourage the
workers to adapt the changes by ensuring them that the desired variations that will be
advantageous to the management as globally. Democratic Leadership – It is the most efficient leadership style that enables lower level
workers to be a part of decision making. Transformational leadership - This sort of leadership is normal to be transforming and
maximisation of the business's practices.
 Coach-style leadership : The leader focuses on identifying and boosting the individual
strengths of each individuals of their group and focuses on tactics that will enable them to
work as efficiently.
CONCLUSION
From the above mentioned report it has been concluded that, changes are an important
term for the business of management in respect to stay in the field of the market. As it might be
have several term of the challenges for the business of management but these are also

advantageous for them. The variations in the business of management might lead in increasing
the profitability in the competitive field of market and it might also have an impact on the
abilities, cultural values and many other. When variations are executed, the management will
maintained various sections of the situation to increase the competitive field of the area. As per
to the above conclusion, it will involve the SWOT analysis and PEST analysis for determining
the variations. It will also involve PDCA cycle for decreasing the negative affects in the business
of management. As with it, there are various barriers to change and have diverse set of the
leadership approaches that are also mentioned.

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