Understanding and Leading Change

Understanding
and leading
change

Contents
TASK 1..........................................................................................................................................................3
P1: Comparison of organizations.............................................................................................................3
M1: Assessment of drivers of change......................................................................................................5
TASK 2..........................................................................................................................................................5
P2: Evaluation of internal and external drivers of change.......................................................................5
P3: Evaluation of measures that can minimize negative impact of change.............................................7
M2: Application of appropriate theories and models to evaluate organisational response to change. 10
D1: Conclusions with recommendations...............................................................................................10
TASK 3........................................................................................................................................................10
P4: Explanation of different barriers for change....................................................................................10
M3: Force field analysis to analyze the driving and resisting force and their influence on decision
making...................................................................................................................................................12
D2: Critically evaluate the use of force field in organizational context.................................................12
P5: Application of leadership approaches.............................................................................................12
Kotter’s eight step model-.....................................................................................................................13
M4: Leadership approaches can deliver organizational change effectively applying appropriate models
...............................................................................................................................................................14
D3 Critically evaluate the effectiveness of leadership approaches and models of change management 14
CONCLUSION.............................................................................................................................................14
REFERENCES..............................................................................................................................................15

INTRODUCTION
Organizational change refers to a process in which the strategies, processes, procedures
and technology of an organization changes (Bohman, 2019). Every enterprise has to go through
this transition phase. If they go through it successfully then they can easily sustain the increasing
level of competition. In a dynamic and ever-changing business environment it is important for
firms to change themselves or they will perish out of the market. This is due to changing needs
and requirements of customers and the new innovations that have arrived in the market. Thus it
becomes necessary to implement organizational change in the functioning of the company to
allow for a smooth transition. In this report, Sainsbury’s has been selected which is the second-
largest supermarket chain in the United Kingdom. In this project, specific analysis will be made
on comparison of ways in which change impacts organizations, evaluation of drivers of change,
determination of barriers to change. Also, application of a range of approaches of leadership will
be discussed.
TASK 1
P1: Comparison of organizations
There are various factors which influence change in the organizations which have been
explained in detail as follows-
Drivers of change- The drivers of change are referred as the factors which can influence
change in the firm by any medium (Boyatzis and Cavanagh, 2018). These can be internal as well
as external in nature. It is important for Sainsbury’s to quickly identify them as they can
influence its decision-making and strategy for the long-term.
Impact of drivers of change- The drivers of change create a big impact on the
operations and functioning of the organization. Sainsbury’s business model can be affected by
them as it may be required that it does a complete overhaul of its existing system to deal with the
change.
Case studies-
Sainsbury’s- Sainsbury’s is the second-largest chain of supermarkets operating in the
United Kingdom. Due to the changing the global business environment it faces a challenge in the
form of various factors which can affect its business and can create an impact on its profitability
level.
Tesco- Tesco is a British multinational groceries dealer which is the third-largest retailer
in the world. It also faces challenges from the change in global business environment and must
adapt to changes to maintain its sustainability in the market.
Drivers of change in an organization-

 Human resources- Human resources are drivers of change as the changing needs and
demands of employees bring an overhaul in the organization (Chappell and et.al., 2016).
Sainsbury’s and Tesco are impacted by it as they need to adhere to the new changes
demanded by their workers. They can do so by identifying the needs and requirements of
their workers and fulfilling these needs and requirements so that the work can go on
effectively. Due to increasing pressure from employees, both Sainsbury’s and Tesco have
decided to amend their employee policy and are now giving more leaves to their workers
in a year.
 Customers- Customers drive change with their changing needs and requirements which
facilitates creativity and innovation. Sainsbury’s and Tesco are impacted by it as they
need to adhere to them so as to sustain in the market.
 Change in laws- The change made by government in the laws, rules and regulations of
country can impact firms like Sainsbury’s and Tesco. This is so because either their
profits can increase or decrease due to it.
 Technology- Technology brings with it different types of changes (Christou and et.al.,
2020). For staying in the market and also to reduce the cost of production Sainsbury’s
and Tesco need to implement these changes so that work can be done effectively and
profits can be maximized.
 Competitors- Competitors are change influencers as a business needs to follow them so
that it does not stay behind them. With increasing level of competition both Sainsbury’s
and Tesco have to bring a change in their business strategies so as to stay ahead of the
competition.
 Globalization- Globalization refers to integration of various economies of the world into
one. It has opened new doors for different enterprises and thus Sainsbury’s and Tesco
need to amend their approach and change themselves to adapt to the global environment.
Comparison between Sainsbury’s and Tesco
Basis Sainsbury’s Tesco
Human resources Sainsbury’s has amended its
strategies regarding its
employees.
Tesco has made changes to
in its existing wage
structures.
Customers Sainsbury’s has announced
incentives for its employees
for their innovative ideas.
Tesco is going to increase
its investment in R&D to
implement change.
Change in laws Sainsbury’s has decided to
comply with the new rules
by overhauling its system.
Tesco has decided to bring
a change in its products and
services according to the
new provisions.
Technology Sainsbury’s has made
provisions in its budget to
accommodate new
technology.
Tesco is going to increase
its investment in new
technology.
Competitors Sainsbury’s has decided to Tesco is closely analyzing