Marketing Management Analysis of Sainsbury: PESTEL, Micro and Competitive Analysis
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This report provides a detailed analysis of Sainsbury, the UK's second-largest supermarket chain, using PESTEL, micro, and competitive analysis. It includes an overview of the company, a macro analysis of the market, and a SWOT analysis. The report also covers the micro-environmental factors, competitive analysis, and recommendations for the company.
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Contents Contents...........................................................................................................................................2 INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 Company background: Analysis of current market.....................................................................1 PESTEL analysis:........................................................................................................................2 Micro analysis..............................................................................................................................5 Competitive analysis....................................................................................................................6 SWOT analysis............................................................................................................................8 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................12
INTRODUCTION Marketing management can be described as ways which helps business in order to finding out various opportunities occur in the market place which are profitability for business and also satisfying customers. It is one of consumer-oriented approach that helps business in order to find out various services that will satisfy needs of consumer and also helps to meet the needs and expectations of consumers. This project report includes analysation of Sainsbury which is a UK based organisation which is considered as second largest supermarket chain in the UK. it has acquired around 14.9% share in the supermarkets share in the UK. It was founded in the year 1869 in the UK by John James. It is an organisation that has around 1428 shops at different locations. It is a large organisation which has employed around 1800000 employees in their organisation. This project report includes analysis of the current market of Sainsbury(Alonso- Garcia, and et. al., 2022). It also includes a macro analysis of the company to identify factors that create threats and opportunities. Micro analysis is also included in this project report which helps to identify factors like company, suppliers, marketing intermediaries, customers and others. It also conducts competitive analysis which help business to identify the strategies of competitors. Moreover, it consists of a SWOT analysis which allows the business to identify threat and opportunities in the marketplace. MAIN BODY Company background: Analysis of current market Salisbury is one of the UK-based largest supermarkets which is offering different types of products and services in the marketplace. It is getting growth and success on basis of its competitive strategies. It has different stores under its name and provides different types of products. It is operating in the market of UK. it is one of the developed countries which is creating different opportunities and threats for businesses operating in this country. By operating different types of services in the UK, Sainsbury is able to take advantage of political stability. It can also adopt access to different types of valuable resources of the company, technologies and other factors. It is essential for businesses in order to improve the quality of products and services. It provides a competitive advantage to businesses and also helps them to get a competitive advantage for them. 1
PESTEL analysis: PESTEL analysis is one of the analysis which is used by businesses for purpose of identification of different factors that create influence over the business. Sainsbury is also using these tools for their business in order to identify various opportunities and threats in business. These factors identifiedby businessesincludepoliticalregulations,economicconditions,socialfactors, environmentalregulations,legalrequirementsandothers.Allthesefactorscreateboth opportunities and threats for purpose of business(Centobelli, Cerchione, and Ertz,2020). An explanation of some of these factors in the context of Sainsbury is mentioned below: Political Factor: It is one of the important factors which consists of different political rules and regulations for business. Sainsbury is one of the UK-based organisation which is operating at the international level. In order to be successful, they need to follow all the rules and regulation of UK government. Opportunity:Operating business in the UK create different types of opportunities for business of Sainsbury as the government of the UK is providing support to business operating in that country(Chaney, 2019). International business creates different opportunities for a country and in order to promote these businesses, the government of the UK offers support to these businesses. Threat:In the UK, there are different political factors that create problems for the business of Sainsbury. Brexit is one of the political factors which creates impact over business of Sainsbury and according to this, England will not a part of European Union. Due to this, there is increase in Import rates which will also increase the pricing of the product. It makes it difficult for them company to compete in the marketplace and customer also shift to other brands. Relationships between England and Qatar also create a threat for the business of Sainsbury as the major largest shareholders of this organisation are from Qatar. Political issues among these countries bring down the market share of the company. Economic Factor: Economic factors are those which are linked with broader economic concepts and also express financial nature of the person. Sainsbury is one of the organisation which contribute to economic development in many ways. It is creating employment opportunity to people live in this country 2
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and also paying tax. Any increase and decrease in factors like interest rate, inflation, employment rate as well as exchange rate create impact over cost of Sainsbury. Opportunity:UK has the most developed economy which create opportunity for business of Sainsbury. It provide different resources to Sainsbury in the UK and managers of company does not needs to purchase these resources from other country. It will saves the cost of the company frompurchasingresourcestoanothercountry.UKalsohadskilledlabourwhichcreate opportunity for Sainsbury to hire talented employees from that country which will provide competitive advantage to the company(Chohan, 2018). Threat:There are various threats occur of economic factor for business of Sainsbury. It is one of the organisation which is using road based transport for purpose of shipping of products in the UK. Due to this, rise in petrol and diesel will also results in increase in cost of the company and as a result, price of produce also increased. There is one of factor that also create impact for business of Sainsbury like higher expectation of salary among workers. It create impact over cost of the Sainsbury as in order to meet these expectation of workers, they needs to increase salary of these workers. Social Factor: It isone of theimportantfactor whichidentifyevolutionsand shift inwaysinwhich shareholders are approaching to life and also create an impact over commercial activities. There are various social factors in the UK that create an impact on the business of Sainsbury. These factors include increasing health awareness, change in expectations of the consumer, change in buying behaviour of consumers and others(Erb, and Hautbois, 2018). Opportunity:Social factors also create opportunity for business of Sainsbury as there is increase in purchasing people of UK. It allow people of UK to spend money over offering of company. It is one of the important factor for business which will increase income of people. Threat:Main source of revenue of Sainsbury is earned by selling fast food items to customers. There is increasing health awareness among people of the UK which create threat for business of Sainsbury as they are selling fast food which is not healthy food. In order to deal with this scenario, Sainsbury needs to add healthy options to their menu like salads, organic food dish, organic shakes and others. It is a trend in the global market which occur due to the outbreak of covid-19. It creates an impact over fast food selling companies and due to this trend, there are also changes that occur in behaviour of the consumer. 3
Technology Factor: It is one of the important factor which is linked with technology and these technology are changed significantly. These technological factors create impact over business as it helps business for purpose of differentiating is service from other factors. Sainsbury is implementing various technology in their organisation which provides opportunity for business. It provides convenience to customers which is important for business in order to satisfy customers and also enhance experience of customers. Opportunity:Sainsbury is planning to implement an automated check-out system in their stores which is important for purpose of their stores(Ferrer-Rosell, and et. al., 2021). It is important for their business as it allows them for purpose of enhancing the experience of customers and also helps to reduce the time for checking out. This organisation has also introduced its e-commerce stores which consist people friendly approaches in business. It helps businesses for purpose of improving the experience of customers. Threat:Sainsbury isalso facingthreatin themarketplaceaswith theadvancementof technology, there is increasing threat of data breaching in the organisation. It creates a threat of revealing of private information of the company to its competitors. Adoption of advance technology in business also results in increased cost of the company which increase the prices of products. Legal Factor: Legal factors are one of the important factors for business which take place from changes occurring in the regulatory environment(Fidel, Schlesinger, and Emilo, 2018). Sainsbury is one of the reputed organisations which is following different types of laws and legislation in that country. It creates a significant impact on the image of the company. Opportunity:Legal factors create an impact over decision making of Sainsbury as it allows them to make decisions which are allowed in the UK. It is important for purpose of controlling the action of the company and allow them to follow all the regulations. On basis of it, company is making changes in their organisation in a systematic manner and also build a positive image of organisation. Threat:Sainsbury is also facing threat from Legal factors as following all rules and regulation cause delay in decision making of the company. It does not allow the company to take advantage 4
of the first mover opportunity. Following different types of laws and regulation in business also results in increasing cost of the company. Environmental Factor: It is one of the factor which are related to environmental safety, pollution, climate condition and other factors. It is a factor which recognise changes in the physical environment of a country. Sainsbury is one of well reputed organisation which is considering different types of laws and legislation in their organisation(Hossain, and et. al., 2020). Opportunity:Sainsbury is one of the organisation which is considering different types of environmental conditions in their organisation. There is also increasing environmental awareness in UK which creates an opportunity for purpose of the business of Sainsbury. It is a result of the climate change movement which allows the company to control the negative impact of business on the environment. Threat:It is a factor which also creates a threat for purpose of business. Sainsbury has adopted all the rules and regulations of the environment in their organisation which will increase the cost of the company. Micro analysis Micro environment factors refers to those environment which include direct contact of company with different factors and also it affect routine activities of business in straight manner. This analysis consist factors which has close relationship with the company(Le Feuvre, and et. al., 2021). Sainsbury is using this tool for purpose of identifying problem occur in business due to influence of these factors. Explanation of different component of micro environment analysis are mentioned below: Company:In an organisation, there are a different departments in the business including finance,topmanagement,humanresourcemanagement,humanresourcemanagement, operation, research and development and others. All these are considered by Sainsbury at the time of designing various marketing plans and also designing strategies. It is essential for marketing managers of Sainsbury to consider these departments at time of making the decisions and also developing strategies for the company. Customers:It is considered as one of the most important components in the micro analysis. It is important as it allows the company to deliver network values to customers and also aims to build strong relationships with them. Sainsbury is one of the organisation which is focusing on 5
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developing good relationships with customers and also focusing on increasing the loyalty of customers with different members. Suppliers:There are different suppliers which are providing different types of supplies to business. These people are playing an important role for the business as it provide them a higher quality of material, machinery and equipment which is important for improving the quality of products and services. Sainsbury has different suppliers in the market which allow them to access to high quality of materials. It is important for them in order to enhance the experience of customers and also to compete with different players in the marketplace(Peevski, 2022). Marketing intermediaries:It is playing an important role for purpose of delivery of a value network. It is also including different individuals which assist companies for purpose of sales and distribution of various goods and services, promotion of different products and others. Sainsbury is not including much intermediaries in their organisation in order to reduce cost of the company. Publics:Public refers to those people who are interested for purpose of purchase of products. These people have actual interest in products and service of the company which creates an impact of the ability of the organisation for the attainment of objectives. Sainsbury considers different public like government, media, financial institution, local people, internal public and others. Competitive analysis The frequent manner of the competitive analysis is directly linked with the manner of identifying the managerial competitors marketing plan of action market share business pricing plan of action in as well as culture that involve consumer base and their reviews as well (Singaraju, and Niininen, 2021). It is the strategic managerial framework that will support the respective business of management evaluate present and potential competitors and of a both offensive and as well defensive fan of action to determine the frequent term of opportunities and as well as threats as in an effective and as well as an efficient manner. Their respective management also faces competition from their challengers in the field of marketplace. As the respective business of management of the Sainsbury are facing several sort of the challenging situation it is essential section for the business of management to create unique valley preposition that differentiate brand from another competitive as in an effective and as well as an efficient manner. By valuating the manner of competitor’s plan of action the business of management can 6
create their own plans and as well as programs that offers competitive benefits to the business of management as in an effective and as well as an efficient manner. As there are several sort of the sections that are followed by the respective management in the procedure of evaluating the competitors like presenting the sector, identify the competitors determine and as well as mention the consumer desires which are effectively and as well as suitably termed to their level of the advantages for the business of management. On the other side, as it is important to maintain and effective brand value by their target it audience by which it will be effective for the respective business of management to sustain in the field of market place as in an effective and as well as an efficient manner(Siyara, 2019). It in an effective and as well as a frequent timeline of the strength in terms of their competitors ranking situation of the fundamental success factor by offering waiting then each computer that are frequently retail on the basis of fundamental success factors as in an effective and as well as an efficient manner. By managing the suitably dealing in the business it will be easy for the leaders and as well as the leaders of the business of management to operate their company in the field of the market place for longer period of the time. In this business usually analyse the rivals which are operating their business in the competitive market. This is the approach which leads to retain and compete in the business in the large market. In consideration to Sainsbury, there are various companies which are operating their business in retailing sector which are describe below. Tesco is among the leading competitor in the UK market, it is the British multinational companywhichisoperatingingroceriesandgeneralmerchandise.Thecompanyis headquartered is in Welwyn garden city, England. They are the third largest company by gross revenue. They have shops in five nations across the Europe and is the market leader of groceries in the United Kingdom. Tesco has diversified into various areas such as retiling of services, telecoms and internet services. Tesco repositioned itself from being a downmarket to the high- volume low-cost retailer, attempting to attract the large group of customer in the target market. Tesco is listed on the London Stock Exchange and it is constituent of the FTSE 100 index. They have expanded their business globally since the early 1990s with the operation in 11 countries and ensuring batter brand image to the large market. It is the main consideration of the company to have the good brand image by which they can compete with its rivals. They are ensuring good public relation so that they can ensure the good brand image in the target market. 7
ASDA is a multinational groceries supermarket chain which rank number 2 in United Kingdom in market share. They sell various numbers of products in their supermarkets which originally were situated in south England but over the years the expanded their market coverage with over 61 supermarkets. ASDA is known for providing quality products to its customers at minimalprices.HencethiswasthemainreasonbehindevolutionofAsdafrom supermarkets.Todayall over United Kingdom Asda not only sells its groceries but now have converted into entrainment centre when customers can play games, experience technology etc. The company is established in 1949 by Peter and Fred Asquith sir. Asda is also known with its own range of clothing known as George that was created and trialled in selected in stores 1989 and they are officially launched in the business and the main supermarket estate in 1990. They are ensuring the quality fashionable clothing at the affordable prices by which they can serve their customer with better pace and maintain good brand image in the target market. This help them to have the higher working of the company and be the leading company in the retailing sector. SWOT analysis It is one of analysis that is used by the company to identify different types of strengths of company which helps them to take advantage of opportunities that occur in the marketplace. It also helps businesses for identification of weakness and threat which create problems for the survival of the business. In order to overcome of these components, business managers of Sainsbury need to develop various strategies(Sulifoa, 2020). Explanation of some of these strategies in the context of Sainsbury is mentioned below: Strength: Right Expansion:Sainsbury is one of the organisation which is started as small grocery stores where there is the limited range of products. It is dealing with brand expansion for purpose of convenience of stores. It is also dealing with the categorisation of different needs of consumers. Business Philosophy:Sainsbury is one of the organisation which is helping consumers for purpose of following as well as sustaining lower-cost strategies. These strategies help business for purpose of attracting as well as retaining customers. It is increasing brand loyalty and also it consist retailers which are dependent on each other. Opportunity to deal with different types of customer:There are different types of consumers who purchase products from retailer stores. Sainsbury is offering products for all types of 8
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consumers. It is creating values for the economy segment and expensive products of it creating values for high-income people. Innovation promotion strategies:There are different types of innovation strategies to be adopted by the business of Sainsbury. It is important in order to promote innovation in their organisation which helps them to overcome of competition(Susan, and Shuba, 2018). Weakness: Brand switching:There are different types of risks to be faced by the business of Sainsbury related to switching of cost of the company. It is offering different types of loyalty program as well as promotion but still company is facing faiure for retaining the customer. Low margins:There is increasing competition in retail market which create problem for business of Sainsbury. It increase the risk for company and also make it difficult for them to attract number of customers towards business. In order to compete in the market, Sainsbury needs to reduce their margins in the marketplace as it helps business for purpose of keeping prices down of their products. Growing costs:There is increasing cost of Sainsbury in the marketplace. These cost of the company is related to procurement cost which is spending over the enhancement of the experience of customers and also for differentiating products of company from other players. Sainsbury is also spending money on technology which offer convenience to the customers. It also results in increasing cost of the company(Wongkitrungrueng,Dehouche, and Assarut, 2020). Opportunity: Growth in village:There are different types of growth opportunities occur in the marketplace. In previous time, branded products are not used in rural areas but now time has changes. Sainsbury can also get growth opportunities in the marketplace which allow them to expand its reach to rural areas. 24*7 service:Sainsbury is an organisation that is adopting self checkouts in their organisation. It is one of the organisation which can offer its service 24 hours as day that provide a competitive advantage to business. It is also essential for business in order to increase its sales and also allow them to make the checkout process more easier. Latest trends:Sainsbury is one of the large organisation which is developing the large network in the UK. It is witnessing for different opportunities for the company as it helps them to develop 9
an additional profit and also to earn more income. There are different types of trends in the UK that can be adopted by Sainsbury in their organisation which helps them for purpose of diversification of risk present in the marketplace. Threat: Increased competition:There is increasing competition in the marketplace which creates threat for the business of Sainsbury. It is essential for the business of Sainsbury to consider these factors and develop strategies to overcome of these factors. There are different competitors occur in the marketplace which are competing with Sainsbury. These competitors includes Aldi, Asda, Lidl and others. Covid-19 pandemic:It is creating a threat for businesses of Sainsbury as in the year 220, there are different countries in different parts of world announces lockdown and due to which Sainsbury also needs to close their business. Due to this, the annual income and revenue of the firm has been decreased. Due to this, customers have shifted to local stores due to which the company has lost many of their loyal customers(Wu, and et. al., 2021). From above mentioned discussion, it can be analyse that Sainsbury is facing various threats the in the market due to increasing competition and covid-19 pandemic. It create problem for business and also does not allow them for purpose of increasing marketing share of business. IN order to overcome of these threats, business needs to develop different types of strategies. It allow business for purpose of accessing to different types of opportunities in the marketplace. It is also important for business to effectively compete with other players in the marketplace. CONCLUSION From above mentioned project report, it can be concluded that marketing management is one of important components which helps businesses to develop effective strategies. It is essential for an organisation as it assist them for purpose of identifying different strategies required to overcome of competition and also for differentiating products of company from others. A firm conduct micro analysis which them to identify factors that are present inside the organization and allow business to make changes to overcome of these factors. Business also consider macro analysis factor which helps them for purpose of identification of factors that create an impact over their operation. These factors are present outside the business and also create a serious impact over offering of the company. It is also important for a business to consider competitor analysis in their organisation. It is essential for them in order to identify various competitors in 10
business and also identify strategies adopted by them. SWOT analysis is one of the important analysis used by firm for purpose of identifying weakness and threats of a company and making efforts to overcome of it. It allows them to take advantage of different types of opportunities occur in the marketplace. 11
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