Operations and Project Management Report on Sainsbury's: Review, Critique, and Improvement Plan

Operations and
Project management

Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
P1 - Conduct a review and critique of the implementation of operations management
principles within an organisational context.................................................................................3
M1 - Review and critique the implementation of operations management in relation to Six
Sigma methodology and Lean principles.....................................................................................4
P2 - Prepare a continuous improvement plan based on the review and critique of operations
management principles within an organisational context............................................................5
M2 - Analyse the effectiveness of a continuous improvement plan using appropriate theories,
concepts and/or models................................................................................................................7
D1 - Apply appropriate theories, concepts or models to justify strategies of a continuous
improvement plan for achieving improved efficiency.................................................................7
P3 - Apply each stage of the PLC to a given project, producing necessary supporting
documentation for completing the project...................................................................................7
M3 - Analyse the rationale for the project methodologies, tools and leadership within the PLC
for the given project...................................................................................................................10
P4 - Review and critique the effectiveness of the PLC in application to the chosen project
using appropriate theories, concepts and models.......................................................................10
M4 - Critically analyse how the use of appropriate theories, concepts and models in the PLC
will differentiate between large and small-scale projects..........................................................11
D2 - Critically evaluate the PLC through a practical and theoretical exploration of its
effectiveness to draw valid conclusions and recommendations for improvement....................12
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Operation management is the management of business practices that creates products and
provide services. For manufacturing companies it refers to the processes in the businesses that
transform raw material into finished goods. The main goal of operation management is optimum
utilisation of resources and match supply and demand (Xie, 2019). This department of business
concern with the administration of business operations to increase efficiency and efficacy. The
project management is to lead a team to achieve a target. In part one of this report we will take
the example of Sainsbury's for better understanding of the report. It is one of the largest British
supermarket company.
MAIN BODY
P1 - Conduct a review and critique of the implementation of operations management principles
within an organisational context.
Sainsbury's is one of the largest retail company in UK which was founded in 1869 by John James
and Mary Ann Sainsbury. The company is competing with leading global retailers like Tesco.
Sainsbury's operation management make full use of company strategies and ensure that they
perform operations effectively to achieve the organisational goals. The company operates in UK
and it is Britain's longest standing food chain. To expend their business in the international
market the company need to use the operation process successfully.
Operation vs Operation Management
Operation Operation Management
Operation can be described as functioning of
specific activity like planning, manufacturing
and distribution of products to the final
consumers.
It is referred as administration of daily
operational activities in business (Chatterjee
and et.al., 2022). Sainsbury's management is
responsible for analysing and managing the
operations successfully.
It include the set of different business
activities.
It is a wider term and include planning
analysing and overseeing the operations. It also

include controlling process.
Employees are hired to perform operations. Managers are hired to carry out operational
management activities.
The organisations use different principles of operation management to create a effective and
efficient operation process in the organisation. The managers and workforce of the Sainsbury's
has to follow some important management principles mentioned below -
 The first principle of management according to F.W. Taylor is that the management
should use the scientific analysis to take any decisions regarding business operations.
Taylor believed that even the smallest business activity can be planned scientifically
(Eichhorn and Towers, 2018). This principle also insist that managers must not make
decisions by their personal judgement.
 Taylor believed that their should be harmony between employees and management in
organisation. If management and workers will understand each others perspective than
the organisation can create an efficient operational process.
 For successful operation management it is important for Sainsbury's management team
to monitor the day to day operations carefully provide feedbacks and suggestions to
employees. This ensures that the company is using their resources effectively and
efficiently.
 The company should assign tasks and responsibilities to the employees according to their
skills and knowledge. This increases employees motivation and employees are tend to
take challenges related to work.
M1 - Review and critique the implementation of operations management in relation to Six Sigma
methodology and Lean principles.
Operation management refers to the efficient use of the organisational resources like, workforce,
raw material and equipments increase efficiency and effectiveness in the operation. Operation
management helps business to guide and manage the main business activities. Sainsbury's
management team always tries to make optimum utilisation of resources to increase companies