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Processes and Policies in the Organisation

   

Added on  2019-10-01

14 Pages2975 Words173 Views
Running Head: Sales ManagementManaging ResponsibleSelling MA-U401

2Sales ManagementTable of ContentsTask 1: Report on Managing Responsible Selling.....................................................................3Introduction:...........................................................................................................................3Section 1: Legal, Regulatory, and Social Requirements Pertaining to the Sales Function....3Sales-related legal and regulatory requirements and Codes of Practice:...........................3Importance of principles of Contract law and Penalties for misrepresentation:................4Potential impact of social and ethical concerns relating to the sales function:..................5Processes and policies in the organisation meeting ethical and social requirements and comply with legal and regulatory requirements:................................................................6Section 2: Managing the Sales Function in compliance with Legislation.............................7Sales employees must have a clear understanding of the organisation’s legal, regulatory, ethical and social policies and procedures and the importance of putting them into practice:..............................................................................................................................7Ways of monitoring legal, regulatory, ethical and social policies and procedures are put into practice........................................................................................................................7Ways of providing support to the sales team in putting legal, regulatory, ethical and social policies and procedures into practice:......................................................................8Section 3: Dealing with Non Compliance..............................................................................9Ways of identifying and correcting any failures to meet the legal and regulatory requirements:......................................................................................................................9Ways of providing full reports about any failures to meet requirements to senior management:....................................................................................................................10

3Sales ManagementWays of monitoring and managing complaints regarding legal, regulatory, ethical and social requirements:.........................................................................................................10Conclusion:..........................................................................................................................11References:...............................................................................................................................12

4Sales ManagementTask 1: Report on Managing Responsible SellingIntroduction:The report presents the importance of managing responsible selling. This report has been prepared as per the request of the sales director of Subway Berhain. The report has informed the managers and sales personnel on the significance of managing responsible selling. The report has been written in three sections. Sales management is an important function of every organization. It involves tracking measures where the business of the organization is tracked and evaluated and the sales team is given ample support. The development of right deliverables and fixing right prices for them holds a crucial function of the sales management. It also includes the distribution of the products to right places. The entire management of sales also includes the marketing contents, taking care of the services to the customers and other relevant efforts towards responsible selling [ CITATION Sam18 \l 1033 ]. Section 1: Legal, Regulatory, and Social Requirements Pertaining to the Sales FunctionSales-related legal and regulatory requirements and Codes of Practice:Consumers are the prime important aspect for the organization. The organization has to be responsive to the Consumer Law so that it can carry out its selling functions under the legislative norms. The Consumer Protection Law includes the provisions and regulations towards the protection of the health of the consumers and their rights where the quality is ensured through the establishment of quality control measures. It overrules unfair practices and penalizes the ones for the breach of the provisions of the law [ CITATION Int141 \l 1033

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