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Sample Report On Operation Management

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Added on  2020-12-10

Sample Report On Operation Management

   Added on 2020-12-10

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MANAGEMENT & OPERATIONS
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TABLE OF CONTENTSINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare the different roles and characteristic of a leader and a manager...........1TASK 2............................................................................................................................................2P2 Role of a leader and the function of a manager apply in different situational.......................22.2 Strength of weaknesses of different theories and models of approaches of leadership.........4TASK 2............................................................................................................................................62.3 Operation management 's key approaches and roles of manager and leader in improvingthe efficiencies in operation management of Starbucks..............................................................6P6 Factors inside Starbucks affecting operation management and decision making of leaderand manager.................................................................................................................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12
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INTRODUCTIONEvery organisation requires a set of skilled employees to manage and run theiroperations, and a leader and a manager to lead and manage them effectively (Wheelen and et.al.,2017). A strong leader would run and make the organisation successful and growth oriented, andgood managers will do the same by effectively managing and controlling the activities. Thebelow report defines how the leaders and managers of Starbucks plays different roles within theorganisation, with explaining their job roles. Also, it mentions their duties and coreresponsibilities, their roles within different situational contexts, different theories and models ofapproach under which they can manage to work.TASK 1P1 Define and compare the different roles and characteristic of a leader and a manager.The manager of Starbucks is an employee who has certain duties and responsibilities to lead the function of various departments and their employees as well. The manager who isresponsible for a particular department functions usually have direct reporting employees forwhom he is having the leadership responsibilities (Jacobs, Chase and Lummus, 2014). The leader of Starbucks is a person who holds the responsibility to provide direction,instructions and guidance to its team, or the employees with the purpose of achieving a certaingoal. He is also aware of his team member’s strengths, weaknesses and motivations. His overallresponsibilities include developing strategies, providing training, taking feedbacks, monitoringteam members, creating reports etc.
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Below differentiated are the key differences between a leader and manager of Starbucks:LeaderManagerLeader of Starbucks is responsible for leading towards the future. He asks tough questions such as how does this task lead towards the quarter goals? How does this fit into the company's overall plan? How does this helps prepare the employees for their future career goals (Ptak and Schragenheim, 2016)Manager of the Starbucks is responsible formanaging the tasks at hand. He is mainlyfocused on getting the current job done. Hisrole comprises looking at the difficulties andfinding the solutions immediately to make theoperations run smoothly. 2
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