SBM3101 Professional Development and Business Communication

Running head: PROFESSIONAL DEVELOPMENT AND BUSINESS COMMUNICATION
Self-reflection on the skills and competencies
Name of the student:
Name of the university:
Author note:

1PROFESSIONAL DEVELOPMENT AND BUSINESS COMMUNICATION
Self-Introduction
I am a simple, fun loving person. My introvert nature is the reason for having a few and
selected friends. While communicating, I usually become nervous, thinking of what others might
think about me. However, I feel my patience in terms of listening skills is an advantage in terms
of silently working towards my targeted goals. Most of the times, my friends complain that I do
not respond to their messages. I lack words in explaining them that it is my incapability to carry
on a communication. Here, I have no doubts in asserting that I prefer the cozy comfortness of
home rather than the crowds and noise. Hence, whenever my friends makes plans for meeting
outside, I reject the offer kindly. This kindness makes me popular among my friends.
I am passionate towards reading motivational books and listening to soft music, which
asserts that I am a person, with no relationship with conflicts and quarrels. When I am assigned
with duties and responsibilities, I take time in executing them. For this, I hear scoldings from
managers for missing the deadlines. However, regarding the quality of the works, the managers
are full praises for me. I have no hesitations in saying that I am not at all good in doing target
based tasks.
I lack effective communication skills while talking with the managers and the clients. I
often mumble and get stuck between words. This also happens when I am amidst a large group
of people. When I am instructed to give presentations, I become nervous. Therefore, I avoid eye
contact with the audience. On the contrary, when I am with selected friends, I feel free to voice
out my opinions. This is because our mentalities match and there is no fear of facing mocking
and taunts.

2PROFESSIONAL DEVELOPMENT AND BUSINESS COMMUNICATION
Inquisitiveness towards learning new things acts as an opportunity for me in terms of
expanding my knowledge, skills and expertise. However, I need the right platform, where my
talents would be valued. Apart from this, I need such a helping hand, which would motivate me
in terms of enhancing my capabilities. However, I need to expose rationality in terms of selecting
my mentor. This is because of getting the proper guidance towards achieving proper
development. Evaluation would enhance my awareness regarding the effectiveness,
appropriateness and feasibility of the plans in terms of my identified and specified goals. I think
consistency in the execution of evaluation would help me to upgrade the standard and quality of
my performance.
Self-analysis of the skills and competencies
Patience and inquisitiveness are my greatest strengths. Proper utilization of these
strengths would help me to enhance my personality. Attending Spoken English classes would
help me in altering my personality. Along with this, it would also help me to polish my
communication skills. Practicing fluent English speaking with the friends, relatives and peers
would result in positive outcomes. As a matter of specification, it would enhance my status
within the society.
Inquisitiveness is good in terms of enriching my preconceived skills and knowledge.
However, too much curiosity is a cause of irritation for the people. Patience needs to be
rationally exposed. Patience is sometime good, but exposing patience towards an unethical
behavior is bad for me in terms of losing my self-respect. I think rationality is of utmost
importance here.