Scope of Human Resource Management

HUMAN RESOURCE
MANAGEMENT

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK 1............................................................................................................................................3
a) Explaining purpose of HR function and its importance to organisation............................3
b) Strengths and weaknesses of current selection methods ...................................................6
c) Evaluating potential improvements for enhancing selection process ...............................7
TASK 2 ...........................................................................................................................................7
a) Creating a person specification for job role of Receptionist..............................................7
b) Advantages and disadvantages of current methods of advertising job in organisation.....9
c) Recommendations on job advert for the vacancy of receptionist ...................................10
TASK 3 .........................................................................................................................................10
a) Evaluating benefits of training and internships provided by Microsoft...........................10
b) Identification of flexible working arrangements in Microsoft and its benefits ...............11
c) Evaluating how organisation motivates employees through the way of designing job roles
..............................................................................................................................................13
TASK 4 .........................................................................................................................................14
a) Meaning of employee engagement and its importance in effective relations ................14
b) Key approaches of engaging workers discussed in summit and how these improves
communication in organisation............................................................................................15
c) UK employment legislation affecting HR decision making ...........................................16
CONCLUSION..............................................................................................................................17
REFERENCES..............................................................................................................................18

INTRODUCTION
HRM is a systematic approach of managing people in the company. It is very
commonly called as Human Resource (HR) department of a firm . The present
assignment is divided into segment in which part 1 will discuss the purpose and scope
of human resource management, strengths and weaknesses of selection methods in
Chocolate Presence, a company based in North Yorkshire manufactures and sells tailor
made chocolates for presents and greetings etc. Further, a job specification will be
created for the role of reception in firm, advantages and limitations of current methods
of advertising of job vacancies will be highlighted.
The other segment is part 2 which will discuss the benefits of training and
internships to graduate by Microsoft to employees and organisation. An evaluation will
be done of flexible working arrangements in Microsoft and how this is beneficial to
organisation and employees will be determined in this assignment. Lastly, the report will
cover how the company motivates its workers by the way it designs job roles.

TASK 1
a) Explaining purpose of HR function and its importance to organisation
Human resource management is a well defined and systematic process of
planning, organising, directing, monitoring and controlling the human aspect of the
organisation (Bratton and Gold, 2017).
Human resource function of management is concerned with the effective
management of employees within the organisation. It ensures smooth and seamless
flow of talented and skilled personnel in company along with taking care of their needs
of growth and development (Brewster and Hegewisch, eds. 2017).
The purpose of HR function in Chocolate Presence is to provide required staff to
company. The main aim is to align human capital with organisational goals and
objectives. The HR department's objective is to bring the required transformation and
changes for bringing the effectiveness and efficiency in organisation. It ensures that
proper compliances of laws has been done and a suitable working environment exists
based on business ethics for the employees (Brewster, 2017).
Scope of HR department is very broad as it plays different functions such as:
Human resource functions :
Rewards : The HR department is responsible for setting remuneration, benefits and
rewards for al the employees in the company. Reward is used as a tool for motivating workers
for outperforming the tasks allotted to them. Example financial perks such as bonus, incentives,
paid holidays etc.
Performance management : The human resource of Chocolate Presence develops an
environment at workplace where people are enabled to preform to their best capabilities. The
management process consist of stages that is coaching, analysing, corrective actions and
termination. This management is concerned with activities that ensures that operations in the
company are conducted in such a way that best meets the organisational goals in the most
effective and efficient manner.
Employee training and Development : This function is one of the crucial practise of
HRM. Establishing training programs and providing opportunities to the employees for their
personal and professional growth. This helps in achieving employee satisfaction, competent
workforce and developing dedicated employee strength.

Illustration 1: Scope of HR function
(Source: Human Resource Management. 2019)
From the above diagram, it can be clearly seen that HR performs the functions of
building teams, enhancing employees skills through proper training development,
appropriate staffing, establishing employee motivation schemes. It ensures that
company's policies are properly complied for achieving the organisational goals in the
most structured way.
However, problems arises when the HR department works towards
organisational development by integrating employees' interest with organisational
objectives. The HR focuses too much on achieving organisational goals that it overlooks
the needs and requirements of its employees. This creates employee's dissatisfaction
with job that ultimately reflects in employee turnover (Brewster, 2017).

Planning and recruiting staff for fulfilling staff needs of organisation. It conducts
research for potential candidates that best meets the requirement of different
departments such as production, marketing, finance, designers etc., through a long
comprehensive recruitment process. This helps in providing a talented and competent
workforce to organisation.
It focuses on employee retention and enhances employee engagement by
meeting their needs financially and non financially. It makes efforts in motivating
employees and works on them by providing them necessary trainings. This helps
them in their professional development through which organisation develops. It plays a
role of watch dog and makes sure that proper adherence is made in complying business
policy, rules, legal laws and of course the business undertakes the most ethical
behaviour in its workings (Mone and London, 2018).
The HR department holds great significance in Chocolate Presence because of
the following reasons; It helps in strategic management as human factor directly affects
Chocolate Presence success. The department is concerned with employment retention
as high employee turnover decreases productivity, profitability and customer
satisfaction. The compensation structure is prepared by HR department which is best
suited for company, employees and which is in accordance with market rates. This
helps in attracting highly skilled people in organisation and also retaining them. It plays
a role of mediator between employee and organisation and helps to meet the needs of
both components of business. Employee satisfaction, settling of disputes, employees
training and professional development are all vital duties and responsibilities of HR
department of Chocolate Presence (Jaiswal, 2018).
The company is having certain issues lately. Because of the lack of knowledge
and experience of employing talented and competent workforce of company's owner, it
is facing problems such as high employee turnover. Also, as per the opinions and
feedbacks from old and regular customers, the firm is not able to create products which
it used to produce in terms of quality. The jobs are also filled internally and no external
methods of recruitments are employed. This restricts company in having fresh and
young people with creative thinking in organisation's environment (Brewster, Mayrhofer,
and Morley,eds., 2016).