Effective Leadership Strategies at Workplace

This assignment discusses various issues that can arise at workplaces due to ineffective leadership. It highlights how leadership styles or behaviors have a direct influence on workers' performance or attitude. The study suggests adopting certain strategies by managers or leaders in an organization to deal with complex situations, and explains the meaning of servant leaders along with their qualities.

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Table of Contents
INTRODUCTION...........................................................................................................................4
TASK 1............................................................................................................................................4
1. Problems in the case study......................................................................................................4
2. Causes of the conflict..............................................................................................................4
3. Strategies for avoiding such types of conflict.........................................................................5
4. The ways or techniques for dealing with situation..................................................................5
TASK 2............................................................................................................................................6
A) Servant leadership..................................................................................................................6
B) Principles of servant leadership.............................................................................................6
TASK 3............................................................................................................................................7
1 .CV ..........................................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Leaders and manager in an organisation has significant role to place in driving a company
towards achievement of success and growth. There are several types of leadership styles which
are adopted by the leaders for directing , controlling , guiding people at workplace. Leadership
style utilised by leaders has great as well as significant influence the behaviour as well as
performance of followers. It is very much important for leaders to select the leadership styles on
considering the need of situation and demand of subordinates. As this factors can have great
impact on the relationship between leaders and employees. Sometimes rude behaviour or attitude
of leaders leads to the conflict which has negative effect on the business performance.
The present report includes the case analysis of firm an operating in tourism industry and
facing the several issues due to ineffective leadership.
TASK 1
1. Problems in the case study
It has been analysed from the given case study that there are seven holiday destinations
and a team of three is
dedicated to each destination. The team of Adam, Sara and Jane are consistently the best
performing
team. Earlier all the teams were performing good as they were satisfied with their jobs and
reward system designed by human resource manager in an organisation. There has been increase
in conflicts at workplace which has given rise to absent ism which has negative impact on the
productivity as well as routine functioning of firm. There are various problems has been faced by
company operating in tourism industry. Some instances of issues faced by an organisation
include the decision taken by the top level management regarding changing the incentive
schemes. This has led to some animosity between the team as others feel these three have an
unfair advantage because of their holiday destination (Doh and Quigley, 2014). Amendments in
the incentive policies has lead to the high level of dissatisfaction in employees working in
sales department. As the standards for gaining the standards were too high which was
impossible for workers to achieve. Many of the staff members in an organisation has complaint
about the working environment in an enterprise , as this factor has significant impact on their
performance at workplace (Lopez and Ensari,2014)

2. Causes of the conflict
The main cause of the conflict is the changes in incentives system by top level
management. Another cause of the conflict is ineffective leadership. In addition to this improper,
unsafe working environment and power culture within an organisation .Among several causes of
the issues , power culture and ineffective leadership is considered to be the significant cause of
the conflict which has negative effect on the relationship between management and employees.
Due to ineffective policies, many of the workers in an enterprise feels that these three have an
unfair advantage. Unclear policies is another important reason for conflict at workplace
(Carmeli, Gelbard and Reiter‐Palmon, 2013).Increase in work load as well as ineffective
working environment has lead to the dissatisfaction in workers is another major cause for
distputes within an enterprise.
3. Strategies for avoiding such types of conflict
It is required by human resource manager in an organisation to formulate clearly defined
policies. Manager or leaders in an organisation should communicate effectively with the
workers. As this strategy will assist leaders in demonstrating the concern about the several issues
faced by the workers. It is required by manager or leaders in an enterprise to provide healthy ,
safe , and effective environment (Iqbal, 2013). As this tactic will help employees in improving
their performance at workplace. It will also enable workers to get high level of satisfaction from
their job. Manager or leaders should follows the policies considering the interest of all
employees. As this strategy will help leader in inspiring the workers to improve their
performance. Manager in an organisations should develop effective negotiation skills .As this
strategy will assist an enterprise in avoiding the conflictual situation at workplace. It will also
help leaders in dealing with complex situation.s
4. The ways or techniques for dealing with situation
There are mainly three techniques which can be utilised by manager or leaders in a firm
for dealing with such type of situation. These are :
Conflict management - There are primarily five conflict management strategies which can be
adopted by leaders for dealing with the such types of situation at workplace these are :
Accommodating- This strategy includes the fulfilling the demand of workers (Kaur,2015). These
are the strategies which are utilised by manager or leader in an enterprise for eliminating the
issues which might arise due to conflicts.

Avoiding- Objective of implementing this type of strategy is to put off conflict emphatically. In
this strategy manager of leaders in an organisation ignores the conflictual issues. Manager or
leader with this type of strategy hopes that the problem resolves itself without a dissension.
Collaborating- manager or leader with this type of strategy have focus on analysing the
appropriate solution to the problem.
Compromising -It is considered to be as suitable strategies which can be implemented in
contradictory situation where -parties hold approximately equivalent power. Leaders or manager
make compromise during contract negotiations with employees.
Competing – This strategy is considered to be less effective as compared to the other. Competing
strategy can be applied to only few conflicting matters. Manager or leader gain benefit from
holding the competitive strategy in reserve for crisis situations and decisions.
Motivation - It is required by manager or leaders in an organisation to set realistic target, as
unrealistic goals cal lead to the motivation in employees (AlMazrouei and Zacca, 2015). Human
resource manager in an enterprise should formulate or introduce attractive incentives' system , as
this will assist leaders in inspiring people to increase their participation in several business
activities and make their contribution in bringing successful change at workplace.
Negotiation - This technique includes facilitating the discussion related to the issue in order to
find suitable solution to the problem. It can be considered to be as an effective technique in terms
of reducing the differences (Wasike,2017)
TASK 2
A) Servant leadership
Servant leadership is recognised as philosophy which defines the set of practices which
enrich the lives of person. This leadership approach helps in building better organizations and
ultimately creates a more just and caring world. It also provides leader a chance to develop good
and strong relationship with subordinates (Barrick and et.al., 2013). Leaders with this type of
leadership approach are more considered about the problems faced by other people with an
organisation and providing them with suitable solution. Leaders with this form of leadership
approach does not have interest in using their power. These types of people believe in sharing
power. Leaders with Servant leadership approach gives priority to the neds of their subordinate
and assist workers in improving their performance at workplace (Collinson and Cook, 2013)
These types of people are generally supportive in nature. A motive of leader to adopt this leader

ship approach is to support as well as motivate, workers and enable subordinates to show their
full potential and abilities. This type of leadership approach have positive impact on the
behaviour and performance of employees within an organisation. Servant leaders have focus on
achieving various activities such as collaboration, trust, empathy, and the ethical use of power
(Salter and Coleman, 2015)
B) Principles of servant leadership
The principles of servant leadership is based on the traditional concepts. Important
principles of servant leadership are :
Empathy- Servant believes in sharing their ideas , values or believes with their subordinates.
This type of people are more concerned about clearing the doubts of people.
Awareness-It is the quality servant leader that they have self awarenesses. They believe in
keeping update themselves with the latest business trends .
Persuasion-leader relies on persuasion rather than only providing direction to subordinate.
Conceptuality- Several leaders follows the principal of concentrating on achieving long term
target. Leaders with the servant leadership approach have focus on preparing the subordinates
and providing training to employees, so they can gain workers can gain potential to deal with
complex situations (Daft, 2014) It is the quality of servant leader has deep understaffing about
the different business concepts which assist them in managing people as well as operations in
effective manner.
Growth- Leaders with servant leadership approach are more concerned about their personal as
well as professional growth. These people are creative in nature and they always contribute to the
creation of effecting working environment or culture within an enterprise (Fishman and et. al.,
2013)
TASK 3
1 .CV
Application for the post of human resource manager
Name :
Address :
Contact information:

Career objectives:Flexible person with the depth understanding as well as knowledge of
principles of human resource management and have high potential to professionally handle
human resource assignment. Seeking to achieve the position of Human resource in Big
organisation.
Educational Qualifications
 High school:
 Graduation:
 Specialisation in Human resource management.
 Masters in business administration
Experienced:
 One year experience of working with Geo suppliers as Human resource manager.
Personal ability:
 Honest
 Hard working
 Punctual
 Team spirit
 Leadership qualities.
 Depth knowledge about management
 understanding about the techniques of applying principle of human resource
Declaration:
I hereby declared that all above information provided is true.
Date:
Place:
CONCLUSION
It has been concluded from the assignment there are many issues which can be arise at
workplace due to ineffective leadership. Report has also concluded that leadership style or

behaviour adopted by leaders have direct as well as major influence on the performance or
attitude of workers.
The study has highlighted some strategies which can be adopted by manger or leaders in
an organisation for dealing with complex and conflictual situation at workplace. It has also
clearly explained the meaning of servant leaders and has highlighted the qualities of the same.
REFERENCES
Books and Journal:
Lopez, E.S. and Ensari, N., (2014). The effects of leadership style, organizational outcome, and
gender on attributional bias toward leaders. Journal of Leadership Studies. 8(2).pp.19-37.
Wasike, B. (2017). Charismatic rhetoric, integrative complexity and the US presidency: An
analysis of the State of the Union address (SOTU) from George Washington to Barack
Obama. The Leadership Quarterly. 28(6). 812-826.
Salter, C.R. and Coleman, D., (2015). A Study of Respondent's Virtual Social Interaction,
Leadership Style, and Moral Development. Journal of Leadership, Accountability and
Ethics. 12(4). pp.161.
Fishman, B and et. al., 2013. Comparing the impact of online and face-to-face professional
development in the context of curriculum implementation. Journal of teacher education.
64(5). pp.426-438.

Doh, J. P. and Quigley, N. R., 2014. Responsible leadership and stakeholder management:
Influence pathways and organizational outcomes. The Academy of Management
Perspectives. 28(3). pp.255-274.
Carmeli, A., Gelbard, R. and Reiter‐Palmon, R., 2013. Leadership, creative problem‐solving
capacity, and creative performance: The importance of knowledge sharing. Human
Resource Management. 52(1). pp.95-121.
Iqbal, T., 2013. The Impact of Leadership Styles on Organizational Effectiveness. GRIN Verlag.
Kaur, J., 2015. ENHANCING LEADERSHIP COMPETENCIES: THROUGH MENTORING
PROCESS. International Journal of Management Research and Reviews. 5(4). p.265.
AlMazrouei, H. and Zacca, R., 2015. Expatriate leadership competencies and performance: a
qualitative study. International Journal of Organizational Analysis. 23(3). pp.404-424.
Barrick, M.R. and et.al., 2013. The theory of purposeful work behavior: The role of personality,
higher-order goals, and job characteristics. Academy of Management Review. 38(1).
pp.132-153.
Collinson, V. and Cook, T.F., 2013. Organizational Learning: Leading Innovations. International
Journal of Educational Leadership and Management. 1(1). pp.69-98.
Daft, R., 2014. The leadership experience. Cengage Learning.