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Six Sigma Methodology

To reduce waste and improve patient satisfaction, a Wisconsin hospital turned to Six Sigma and lean.

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Added on  2022-11-23

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Businesses apply Six Sigma due to some of its major benefits. For example, Six Sigma certification improves the analytical skills and business acumen. In other words, applying Six Sigma methodology ensures customer satisfaction, customer loyalty, employee satisfaction as well as better partnerships.

Six Sigma Methodology

To reduce waste and improve patient satisfaction, a Wisconsin hospital turned to Six Sigma and lean.

   Added on 2022-11-23

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Running head: SIX SIGMA METHODOLOGY
Six Sigma Methodology
Name of the Student
Name of the University
Six Sigma Methodology_1
SIX SIGMA METHODOLOGY2
Businesses apply Six Sigma due to some of its major benefits. For example, Six
Sigma certification improves the analytical skills and business acumen. In other words,
applying Six Sigma methodology ensures customer satisfaction, customer loyalty, employee
satisfaction as well as better partnerships. The philosophy of six sigma is based on the
management principles and demonstrates a theory that reducing errors and defects is an
effective approach to lower the costs and enhance customer loyalty for business success
(Mason, Nicolay & Darzi, 2015). In order to establish a connection between the chosen Six
Sigma project and business goals, it bases itself on continuous improvement and decision
making based on accurate data driven facts that are adequately aligned with the business
objectives.
The input and output model is demonstrating the relationship between the different
products and elements associated with the business. Input in the business can be money,
knowledge, supplies etc. whereas, output is what comes out of the business that is profit,
customer feedback and so on.
The key business drivers are the input activities such as price of products, efficiency
rates and downtime, number of sales people, commodity prices, and wages per employee as
well as the average size of the stores etc.
The metrics and scorecards have potential impact on the overall business as it
measures the performance using the KPI (Key Performance Indicator) (Uluskan, 2016).
These KPIs are used for demonstrating the effectiveness of a company’s ability to achieve the
key business objectives.
Quality management and quality improvement fold into project management
environments and different project management approaches. Quality management is
responsible for overseeing the business tasks based on the quality policy. Quality
Six Sigma Methodology_2

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