Introduction: Leadership and management developed due to the initiated change. Greater development of the soft skill development by digital technology. New styles and skills emerged within the Hazev, Haz and Tas. Different approach developed using the digital technology.
Development Regarding Leadership and Management: Improved decision making ability. Development of transactional and transformational style of leadership. Consensual management style has been adopted within the organization.
Soft Skill and Hard Skill Development: Development of critical thinking. Development of complex communication skill. Increased creativity of the employees. Flexibility increment of the employees.
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Dealing with the changes by Manager: Communication Channel expansion. Assisting other employees while developing new set of skills (Pihlainen, Kivinen & Lammintakanen, 2016). Employees are involved in the change process. Feelings of the employees regarding change.
Management skills affected due to Change: Flexible management style adopted. Improved management skills (Bârgău, 2015).
Developed Skills: Organizational requirements are prioritised. Development of the Understanding skill. Consensual management style raised.
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Comparison with Starbucks: Starbucks runs only on democratic style of leadership. Hazev, Haz and Tas Chain runs on total three style of leadership. Hazev, Haz and Tas Chain is more flexible in leadership compared to the Starbucks due to total three leadership styles.
Conclusion: Employees successfully developed soft and hard skills. How dealing with the organizational change is done by the managers is assessed. Leadership skill and management skill developed.
References: Pihlainen, V., Kivinen, T., & Lammintakanen, J. (2016). Management and leadership competence in hospitals: a systematic literature review.Leadership in Health Services,29(1), 95-110. Bârgău, M. A. (2015). Leadership versus management.Romanian Economic and Business Review,10(2), 112135.
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