This article discusses the objectives, marketing communication plan, and integrated marketing communication for Unilever's juice box product. It also includes a timeline of the planning process and bibliography.
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Running head: MARKETING Marketing Name of Student Name of University Author Note
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1 MARKETING Table of Contents Pre launch...................................................................................................................................2 Objective setting.....................................................................................................................2 Marketing communication plan..............................................................................................3 After launch period....................................................................................................................4 Objective setting.....................................................................................................................4 Integrated Marketing communication....................................................................................6 Conclusion..................................................................................................................................7 Bibliography...............................................................................................................................8
2 MARKETING Pre launch Objective setting The objective can be described by taking into account SMART objectives. The SMART objective helps to provide a more comprehensive definition of the goals in a more specified manner (Sheth 2017). The objectives are directed at a pre launch campaign during a period of three months Objective 1 SpecificReach a number of target audience MeasureableIt can be measured by the responses provided by the customers AchievableUse posters and slogans to attract the audience RealisticThe objective can be made realistic by conducting surveys TimelineStart from 15thJanuary and continue till 20thJanuary Objective 2 SpecificProvide the audience with more details about the information of the product MeasureableProvide the customers with an official website and measure the views of the product AchievableDeliver messages via video format that provides more detail RealisticEnsure that a majority of the audience are well informed about the product TimelineStart date 20thJanuary and date of completion can be 31stJanuary Objective 3 SpecificProvide the customers with an opportunity to taste the product MeasureableMeasure the reactions via the feedback provided upon tasting the product AchievableAsk the customers about the reason for the feedback RealisticGather enough data so that problem fixing can be done
3 MARKETING TimelineStart the campaign on 1stFebruary and by 10thFebruary get the feedback of the customers Objective 4 SpecificEnsure that the existing product quality is improved as pr customer feedback MeasureableConduct another taste test to measure the reactions of the customers. Measure the results with the help of an anonym form AchievableInvite people with previous experience as well as new people RealisticEnsure that the opinion provided are cared about Timeline15thFebruary-28thFebruary Objective 5 SpecificDisplay the physical appearance of the product MeasureableMeasure the excitement showed by the customers by calculating the number of people visiting the website AchievableUse banner ads, social media and website release with picture of the product RealisticSuccess can be determined by the increased number of responses TimelineStart the process from 1stMarch and continue till 20thMarch Table 1: SMART objectives (Created by author) Marketing communication plan Planning of activitiesActions required to be taken Person responsibleTime required to complete AwarenessEnsureasubstantial amountoftarget market is reached Marketing manager15thJanuary-20th January KnowledgeProvidethetargetMarketing manager20thJanuary-31st
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4 MARKETING audiencewith information about the product January LikingGaininformation about the opinion by conducting a taste test Product manager1stFebruary-10th February PreferenceImprovementonthe product Manufacturing manager 15thFebruary-28th February ConvictionShowcasethe physicalappearance of the product along with the launch date Promotion manager1stMarch-20th March PurchaseSet up a introduction priceprintedonthe label of the product General Manager1stApril Table 2: Marketing communication plan (Created by author) After launch period Objective setting The objective related to the after launch period can be developed by the application of AIDA model.Chaffey and Smith (2017) is of the opinion thatthe AIDA model helps in describing the steps that customers take while trying to purchase a product. AwarenessThe awareness of the customers’ needs to be maintained by making the
5 MARKETING product attractive. For example, Unilever can provide simple yet colourful packaging of the product for the customers to be easily attracted. InterestIt is important to arouse the interest of the customers. Unilever can do so by ensuring that the product is provided as a bundle price method or by providing discounts. The promotional campaign used for the launch of the product may pique the interest of the customers. Hence, this is an important stage in the initial after launch period of the product. DesireThis step is related to the interest of the customers. With the interest on the product being piqued customers may show case a desire for purchasing the product. In the case of Unilever, the company can use advertisement for creating a desire for the customers to purchase the product. The advertisement can be launched in television, social media, or newspapers with top UK personalities endorsing the use of the product. ActionWith the attainment of the desire to purchase among the customers, it is necessary that both parties convert the desire into action. For Unilever the action is to provide valuable information about the product including its prices. In the case of the customers, it is necessary that every part of the product be verified before making investment. This includes trying to reduce the price of the product. Table 3: AIDA objective (Created by author) Integrated Marketing communication The implementation of a RABOSTIC integrated marketing communication model can help in developing the planning process that can be considered as a method of ensuring
6 MARKETING success in the business. In the case of Unilever, the planning process after the launch can include: Research and analysis:Unilever need to conduct research and analyse the customers that can be made as a target for gaining success and popularity of the product. Audiences:The target audience need to be identified and ensured that every member of the audience get a taste of the product. Budget:The budget needs to be formed taking into consideration the cost of production so that the final cost is set. Objective:The objective is to launch the product for the benefit of the market and ensure that target customers are provided with opportunities related to tasting the product. Strategy:Implement the target audience during the distribution of the product in the market. Tactics:Tactics regarding the development of the product and making it a success need to be implemented by taking into consideration the responses of the audience. Implementation:TheimplementationoftheIMCcanbedonebasedonthe development of the tactics and the strategies. Control:Controlling of the flow of production needs to be maintained so that required changes for the future can be made. PlanApril -May May - June July- September October- November November -December January- February February -March Researchand
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7 MARKETING analysis Audiences Budget Objective Strategy Tactics Implementation: Control: Table 4: Timeline of the planning process (Created by author) Conclusion Therefore, it can be concluded that in order to continue with the development of the juice box, it is necessary that proper objectives be set before its launch and after its launch. The objectives can help in the development of the product and the marketing communication plan can help in proper execution of the product for Unilever.
8 MARKETING Bibliography Armstrong, G., Kotler, P., Buchwitz, L.A., Trifts, V. and Gaudet, D., 2015. Marketing: an introduction. Asllani, A. and Halstead, D., 2015. A multi-objective optimization approach using the RFM model in direct marketing.Academy of Marketing Studies Journal,19(3), p.49. Chaffey, D. and Smith, P.R., 2017.Digital marketing excellence: planning, optimizing and integrating online marketing. Taylor & Francis. Kotler, P., Burton, S., Deans, K., Brown, L. and Armstrong, G., 2015.Marketing. Pearson Higher Education AU. Lovelock, C. and Patterson, P., 2015.Services marketing. Pearson Australia. McDonald, M. and Wilson, H., 2016.Marketing Plans: How to prepare them, how to profit from them. John Wiley & Sons. Sheth, J., 2017. Revitalizing relationship marketing.Journal of services marketing,31(1), pp.6-10. Sheth, J.N., 2015. The future evolution of relationship marketing.Handbook on Research in Relationship Marketing,1.