Analysis of Social Media Comments and Product/Service Recommendations by use of Cluster Analysis

This paper analyses 309 random comments of individuals and then groups them into clusters to arrive at product recommendation strategies for them. The study objectives include understanding individual’s Facebook comments on random topics, developing deeper understanding of Facebook comments by identifying similar traits, analysing psyche and distinctive features of groups that have been clustered, and understanding products or service likeliness relative to cluster groups. The paper also discusses the limitations of the study and the segments developed based on the analysis.

Analysis of Social Media Comments and
Product/ Service Recommendations by
use of Cluster Analysis
Student Name: Student ID:
Subject Name: Subject ID:
Date Due: Professor Name:
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Abstract
Web-based social networking has an awesome impact in our day by day lives. Individuals
share their suppositions, stories, news, and communicate occasions utilizing online networking.
This results in incredible measures of data in online networking. Techniques to compose web-
based social networking presents on help more instructive perspectives of information to clients
are required with the goal that clients can without much of a stretch discover gatherings of posts
that they are keen on. For instance, grouping pertinent subjects together enables business clients
to go straightforwardly to the bunch of business related occasions.
Social media comments analysis works as a useful tool in determining products or
services for marketers. They also benefit is selection of marketing and promotional strategies.
The scope of this paper analysis 309 random comments of individuals and then groups them into
clusters to arrive at product recommendation strategies for them.
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Table of Contents
Abstract.......................................................................................................................................................2
1.0 Introduction and Objective..............................................................................................................4
2.0 Method............................................................................................................................................5
3.0 Limitation.........................................................................................................................................7
4.0 Segments Developed.......................................................................................................................8
5.0 Products and Services Recommended for Segments.....................................................................11
6.0 Reference Lists.....................................................................................................................................13
7.0 Appendix..............................................................................................................................................15
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1.0 Introduction and Objective
Marketers and companies make use of data of various types in order to promote and
ultimately sell their products1. Social media especially Facebook has become most attractive
platform that giant company’s uses for arriving at marketing and promotional strategies related
to their products. Facebook comments are used by multiple companies with data mining
capabilities, who then conduct various types of analysis on them2. Statistical analysis of
comments from Facebook data from various individuals can reflect trend regarding their
personality, traits, likeliness and various other factors. The data generated can be used by
marketers in making product selection relative to demography and then devise marketing
strategies particular to target that segment3.
The scope of this report has undertaken random sample of 300 comments inclusive of
posts. Though these comments were taken from random samples yet it contained various trends
related to individuals that can be used by marketers. These posts include nature, personality traits
and ideas related to commenters that can be used for developing market segments4. Then clusters
were defined for groups of people, who had similar traits from their comment analysis.
Individual’s distinctive attributes were analysed then products or services were recommended
based on their psyche. The following are the objectives of the study;
1L. Kwok et. al. "Spreading social media messages on Facebook: An analysis of restaurant
business-to-consumer communications."
2Wang et. al., "Gender, topic, and audience response: an analysis of user-generated content on
facebook."
3Dekay et. al., "How large companies react to negative Facebook comments."
4Bortree et. al., "Dialogic strategies and outcomes: An analysis of environmental advocacy
groups’ Facebook profiles."
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 Study Objective 1:To understand individual’s Facebook comments on random
topics
 Study Objective 2:To develop deeper understand of Facebook comments by
identifying similar traits
 Study Objective 3:To analyse psyche and distinctive features of groups that
have been clustered
 Study Objective 4:To understand products or service likeliness relative to
cluster groups
2.0 Method
Research was led for this investigation utilizing the system of substance examination.
This investigation inspected the substance of more than 300 heterogeneous comments on
Facebook pages and broke down what sorts of data are being presented by people. Baron Babbie
(2009) in The Act of Social Exploration characterizes content examination as, "the investigation
of recorded human interchanges, for example, books, sites, compositions and laws." Content
examination is an approach to efficiently watch the events of words, expressions, thoughts, or
subjects in composed correspondences (Powell, 2004). To begin with, content examination
empowers scientists to filter through huge volumes of information in a precise and orderly design
Steve Stemler (2001).
Test Choice: For this investigation, the populace for inquire about was characterized as
comments on Facebook pages from different sector of users. These comments were picked as the
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focal point of this investigation5. Keeping in mind the end goal to distinguish and group
Facebook comments, a few distinctive hunt systems were connected. The main path was to check
if the comments file from Facebook page gives a connection to its relating clusters. Albeit
conceivably the data on Facebook pages is powerfully changing, data from an earlier day and age
scarcely changes and consequently information covering that era can be considered as steady.
Along these lines, the information was gathered which was data of Facebook posts amid the day
and age. Information gathering comprised of filling helpful data into layouts, taking notes, and
recording related screen captures of the Facebook page6. The initial step was to lead an agenda as
appeared in appendix (Table 2). Posts were sorted into classifications as indicated by their
substance. In the wake of checking on the exploration tests, a few normal subjects or properties
of divider posts was extricated and in this manner utilized for post arrangement in nine
categories (table 2 in appendix). The information gathered about 309 posts was ranked in a scale
of one to seven, where one indicated the lowest level and seven was the highest level of marking.
Likewise, if a post incorporates both a remark and a "like" from a similar client, just the remark
is checked, while remarks or "likes" are not tallied by any stretch of the imagination. All the
posts were then rechecked for anomaly in statements and after agreement of the research team
choice of cluster numbers was finalized7. The analysis of variance for clusters revealed that all of
the nine variables were statistically significant (p value of 0.000) in analysis the clustering.
5Alarcón-del-Amo et. al., "Classifying and profiling social networking site users: A latent
segmentation approach."
6GalvisCarreño et. al., "Analysis of user comments: an approach for software requirements
evolution."
7Gerolimos, "Academic libraries on Facebook: An analysis of users' comments."
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Figure 1: Bar Diagram for Final Clusters
3.0 Limitation
Despite the fact that this examination adequately developed a technique for estimating the
utilization of Facebook pages by data clustering from various perspectives, constraints still exist8.
Analysing photographs and recordings might be a decent idea for, since they have a tendency to
draw in more consideration and criticism as exhibited by the outcomes appeared in the tables and
figures. For instance, a notice of a coming occasion can be observed with a review photo of this
occasion rather than only content depictions so the post clustering would be clearer and
conceivably pull in more consideration. When posting joins from different destinations, a brief
and charming remark on the connection can be added to trigger the clients' advantage and
contribution. This technique for look into can't record different sorts of record of web activity or
age of the subjects or gender for that matter. The main information that was utilized is known as
8McCandless et. al.,"Method and system for performing trend analysis of themes in social data."
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the "divider", which is presumably the most mainstream Facebook highlight. The cluster analysis
would be more appropriate and significant considering these fields of the subjects.
4.0 Segments Developed
Data of random nature was collected from various samples of Facebook comments and
processed to reveal trends related to person’s individual information. Field information was
collected clarity of ideas, level of emotions, and level of objectivity, past perspective, now
perspective, future perspective, level focus on personalities, level of criticism of corporate
business, level of criticism of government or public services9. All these field data was collected
using score method that was assigned for each comment collected. Score assigned to comments
on the above categories ranged from 1 to 7, with 1 being the least score and 7 being highest
possible score. When cluster centers were grouped according to logical assemblies which
revealed various mean. It indicated that from random samples of 300 people cluster various
trends and personality traits were reflected10. Applying Erikson’s stages of Psychosocial
Development various psychological trends can be understood of persons belonging to specific
cluster group. Homogeneity of categories were observed for cluster value k=3. The above given
bar diagram reflects similarity of individuals when clusters were grouped in k=3.
9Ahuja et. al., "Corporate blogs as tools for consumer segmentation-using cluster analysis for
consumer profiling."
10Bonsón et. al.,"Citizens' engagement on local governments' Facebook sites. An empirical
analysis: The impact of different media and content types in Western Europe."
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Figure 2: Erikson's Stages of Psychosocial Development
According to Erikson’s stages of Psychosocial Development it needs to be ascertained
age of the person’s whose comments have been analysed11. It can be said when comments are
analysed that age of individuals must be between 21 to 39 years of age or 40 years to 65 years of
age. As per the given model psychosocial crisis experienced at 21 years to 39 years of age is
related to intimacy or isolation, meaning young adults in their 30s. This group is generally
concerned regarding finding the correct partner and is faced with fear of doing so, such that they
do not have to face life alone12. They need someone with whom they can interact and share
phases of life with. At this stage some chooses to live their lives single, they tend to develop
clarity of ideas. This group have high levels of emotions, they are concerned with their past
perspectives as well as future perspectives. They are more bent on personality trends and are less
11McLeod, "Erik Erikson."
12O Connor, "An analysis of the use of Facebook by international hotel chains."
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critical regarding corporates or government13. This group has started earning and has high
amounts of available disposable incomes; hence they are more prone to purchase expensive
products as well as luxury items. They generally prefer fancy products; they desire to purchase
products that would enhance their social status. Products that would make them happy or benefit
them are those that would make them less dependent. A detailed analysis of their products and
service preferences will be undertaken in the next section.
In the second group that is analysed and categorised for the study, their characteristics
features can be classified as generativity versus stagnation. At this stage adults are diagnosed,
who feels more meaning with their work. At this stage, they feel they can contribute to the
society or initiate a change process, and in case they fail they feel to be an unproductive member
of the society. These people generally like value for money products and match their needs.
During this stage most individuals have reached peak in their career, hence they are less willing
to spend extra towards any show-off, they just maintain their social status to whichever segment
they belong to14. This segment of people is generally critical regarding government or public
services and corporate who are unable to provide a match for their products or services. They
generally desire products or services that match their needs well and do not want to spend extra
time in making purchase decision. This segment of the population is more difficult to be made
happy as they are highly critical of products or services. They are merely associated with benefits
arising from a particular product.
Another theory that can reflect regarding consumer behaviour is Icek Ajzen and Martin
Fishbein. The theory focuses importance on existing attitudes of consumers towards decision-
13Sweetser et. al.,"Candidates make good friends: An analysis of candidates' uses of Facebook."
14Wu, et. al., "Understanding customers using Facebook Pages: data mining users feedback
using text analysis."
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making process. Most important aspect underlying the theory is existing attitudes of consumers
that make them provide or receive a particular type of behaviour. Analysing clusters according to
theory reveals that;
Cluster 1 that has more consumers, who are focused on the future compared and have better
objective with critical approach. Analysing decision making capabilities of this cluster group it
can be said that they are more likely to be critical regarding various products, having choice that
have connectedness to future utility.
Cluster 2 is less critical in nature and has an objective perspective. This segment of cluster has
critical decision making capability with relatively less understanding related to utility of products
or services.
Cluster 3 behaviour reflects less critical approach with perspective for future. They are less
eager to criticize products and services hence retail products with relative less specification can
be forwarded across to them.
Cluster 4 has again critical set of clients. Decision making characteristics for this group reveals
greater clarity of ideas with a critical perspective with high emotions. Marketers can easily make
use of such data analysis to offer their products accordingly in social media platform in form of
advertisements or whatsoever. This model reflects that Big Data can convert into profits for
companies, which can use these analysis tactics for targeting right customers.
Engel, Kollet, Blackwell (EKB) Model is another model that expands scope of Theory of
Reasoned Action. This model provides a five step process of consumer purchase decision, where
consumer collects data and then processes information for comparing it with expectations.
According to this theory the Clusters cannot be analysed in great detail. Motivation-Need theory
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is another critical theory in this domain apart from Hawkins Stern Impulse Buying. In Hawkins
theory of impulse buying, Hawkins Stern highlighted the concept pertain to impulse behaviour in
customers. His analysis was focused on rationale purchasing behaviour as against impulse fit. An
impulse buying was he said, dependent upon external stimuli, which can help analyse cluster for
this Facebook comments. But most accurate theory that can be applied to cluster is Theory of
Reasoned Action.
5.0 Products and Services Recommended for Segments
Analysing comments relative to various segments of the clusters, products and services
recommendations can be developed15. The final cluster developed has four groups revealing
various trends that can be analysed as given below;
Cluster 1: The name for this cluster can be “Critical Thinkers with Future
Perspectives”. Analysing psychographic of this cluster segment is highly critical of government
or public and corporate services. They have perspectives related to future and current state. They
experiences or attaches less importance to emotions and are relatively less focused on
personalities or ideas. This cluster is very active set of people, who aims at contributing to
several issues ranging from government services to public companies, new perspectives, and
future and so on. This cluster group has high ideas that they are eager to express in various
forums. This group can belong to young generation who are employed across various service
categories and have opinions regarding every matter. They will generally be selective and choosy
regarding their product, meaning products with varied genuine attributes will attract them.
15Dashtipour et. al., "Multilingual sentiment analysis: state of the art and independent
comparison of techniques."
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Products or services that can be marketed to them are electrical vehicles, solar panels, latest
mobiles and electronic appliances.
Cluster 2: In order to characterize this cluster an ideal name is “Contemporary Legacy”.
This cluster has higher score on criticism related to business and attaches importance to past
perspectives. Psychographic analysis of this group clearly reveals that they have less inclination
towards future perspectives or towards clarity of ideas or emotions. The second cluster might be
retired employees or aged having relatively less idea regarding what is taking place. They are
relatively reluctant to new ideas or any process of change. They are less objective in nature;
hence this cluster will be expected to be less critical regarding various products. Though this
cluster has attachment to the past but has significant inclination towards new thinking patterns,
products and other services. Products that can be marketed to this cluster is antique furniture,
books, watches, travel and tourism at heritage places, vintage cars, boutique hotels, houses or
apartments and appliances.
Cluster 3: This cluster can be called ideally, “Mediocre Purchasers” In this cluster, it
can be characterized by people with having relatively similar reactions in varied aspects. This
cluster is relatively less involved in expressing their views or opinion in social media forum.
Moreover, trends regarding this cluster depict that they might belong to family individuals with
greater emotional levels. This segment will be more attached to product that comes with
sentimental value. This segment does not have any predisposition towards any particular thought
processes. Psychographic factor related to this group reveal that almost any type of products or
services can be marketed to them as grocery, clothing, mobiles, appliances, hotels, home stays,
books and so on16.
16
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Cluster 4: This group can be referred to as “Critical Thinkers with Objective”. In this
category cluster, there is significant level of importance attached to criticism of corporate or
businesses, past perspective and objectivity. This cluster of individuals is balanced criticizers
with perspectives related to the future as well as past. Analysis of psychographic variable for this
cluster enables us to offer products related to grocery, clothing, furniture and apparels,
automobiles and so on.
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6.0 Reference Lists
Ahuja, Vandana, and YajuluMedury."sCorporate blogs as tools for consumer segmentation-using
cluster analysis for consumer profiling." Journal of Targeting, Measurement and
Analysis for Marketing 19, no. 3-4 (2011): 173-182.
Alarcón-del-Amo, María-del-Carmen, Carlota Lorenzo-Romero, and Miguel-Ángel Gómez-
Borja. "Classifying and profiling social networking site users: A latent segmentation
approach." Cyberpsychology, behavior, and social networking14, no. 9 (2011): 547-553.
Bortree, Denise Sevick, and Trent Seltzer. "Dialogic strategies and outcomes: An analysis of
environmental advocacy groups’ Facebook profiles." Public Relations Review 35, no. 3
(2009): 317-319.
Bonsón, Enrique, Sonia Royo, and Melinda Ratkai."Citizens' engagement on local governments'
Facebook sites. An empirical analysis: The impact of different media and content types in
Western Europe." Government Information Quarterly32, no. 1 (2015): 52-62.
Dashtipour, Kia, SoujanyaPoria, Amir Hussain, Erik Cambria, Ahmad YA Hawalah, Alexander
Gelbukh, and Qiang Zhou. "Multilingual sentiment analysis: state of the art and
independent comparison of techniques." Cognitive computation 8, no. 4 (2016): 757-771.
Dekay, Sam H. "How large companies react to negative Facebook comments." Corporate
Communications: An International Journal 17, no. 3 (2012): 289-2.
GalvisCarreño, Laura V., and Kristina Winbladh. "Analysis of user comments: an approach for
software requirements evolution." In Proceedings of the 2013 International Conference
on Software Engineering, pp. 582-591. IEEE Press, 2013.
Gerolimos, Michalis. "Academic libraries on Facebook: An analysis of users' comments." D-Lib
Magazine 17, no. 11 (2011): 4.99.
Kwok, Linchi, and Bei Yu. "Spreading social media messages on Facebook: An analysis of
restaurant business-to-consumer communications." Cornell Hospitality Quarterly 54, no.
1 (2013): 84-94.
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McCandless, Timothy P., and MehrshadSetayesh."Method and system for performing trend
analysis of themes in social data." U.S. Patent Application 13/795,802, filed September
18, 2014.
McLeod, Saul. "Erik Erikson." Retrieved August 9 (2013): 2013.
O Connor, Peter. "An analysis of the use of Facebook by international hotel chains." (2011).
Sweetser, Kaye D., and Ruthann Weaver Lariscy. "Candidates make good friends: An analysis of
candidates' uses of Facebook." International Journal of Strategic Communication2, no. 3
(2008): 175-198.
Wang, Yi-Chia, Moira Burke, and Robert E. Kraut. "Gender, topic, and audience response: an
analysis of user-generated content on facebook." In Proceedings of the SIGCHI
Conference on Human Factors in Computing Systems, pp. 31-34.ACM, 2013.
Wu, Hsin-Ying, Kuan-Liang Liu, and Charles Trappey. "Understanding customers using
Facebook Pages: data mining users feedback using text analysis." In Computer Supported
Cooperative Work in Design (CSCWD), Proceedings of the 2014 IEEE 18th International
Conference on, pp. 346-350. IEEE, 2014.
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7.0 Appendix
Table 1: Facebook comments of 309 subjects
S/N Comments
1
So 13 yo abortion not ok, 13yo mother ok? Do you want the child to live through
hardship? Or do you mean to take away the child? This article is asking questions
narrowly; is that responsible?
2
I have not read the article but it is common scientific and medical knowledge that an
abortion on a child is in the best interest of the child's health and safety. A majority of
pregnant children suffer terrible consequences such as severe bleeding, tearing, and
damage to their bodies and cannot heal properly simply because their bodies are
underdeveloped. This is not a matter of opinion; an abortion on a thirteen year old
therefore is to protect their own life as many underage mothers die from complications
of carrying a child to full term.
3
So the anti-abortionists think that the 13 year old girl should not be allowed to abort and
must give birth? If not, why the need to "review"? What kinda review do they want? No
abortion below 13? Below 13 MUST GIVE BIRTH? Think about wtf you are
proposing you moronic reactionists.
4
The problem about having stricter laws is that what then happens to the child that is
born? One law cannot be changed just to accommodate and it needs to be a change of
different laws. If we want tighter control of abortion laws, it is time we talk about sex
more freely.
5
Forcing a minor to get permission from their parents to get an abortion goes against the
bodily rights of the minor. While parents do have a lot of rights when it comes to their
children this does not include forcing them to do something with their body against
their will. Not only this but giving birth does large amounts of damage to the body of
people under 18 and it would be inhumane to force someone to do this.
6 what caused the 13 yr old to get pregnant in the first place? if 18 is the legal age for
alcohol and 21 for cigarettes and 16 for age of consent, then why not make it 18 for
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pregnancy?
7
No, there must never be a minimum age imposed, it must be based on the individual
situation as even 8 year olds can fall pregnant as some girls mature earlier than others;
and abortions must be made available for very young rape victims ... However,
mandatory reporting of forthcoming abortions to parents/guardians is required if the
pregnant girls are minors .
8
I think our Law has to change. Anyone who is pregnant at age 18 and below, straight
away charge the man for RAPE! Mandatory jail of one year will suffice. This is to teach
guys to wake up their bloody ideas! Remember it is always the guys who initiate sex,
not gals. More importantly, it is not easy for gals to say NO to their boyfriends. So do
the right thing, use legal means to punish the guy, and end future teenage pregnancy.
9
Age does not determine if the mum will be good mum or not. They should always do
counselling and see if the teens are FORCED into the decision and perhaps help with
placing them in shelters if they wish to keep with family against. And help with them
are adjusting to society with childcare and school or work and school. There's
improvement that we can do to help the girls that have a lifetime of regret due to the
parents bullying
10
Why? Who? On what basis? Are this few and ST calling for their view of the world to
be used?
11
This shows how desperate the gov want a Singaporean baby alive. However, one gov
agency wants to restrict legal marriage at a young age. Another want to restrict abortion
at young age even due to wedlock.
12
Premium article cannot read. But i agree with the opinions here. If 13 years old cannot
go for abortion, than there must be a law tt states tt if mother & child got any medical
problems, than government should pay for all the expenses including taking care of the
kid till he/she is 21 years old. Since government don't allow her to go for abortion than
government should bear all the consequences and expenses
13
The article doesn’t state that that the girl cannot get an abortion, it is simply
highlighting the fact that a minor need not obtain parental consent for it.
14 According to many religious teachings and so called laws abortion is murder and it is
not right. You can choose to believe or not there are no prizes for winning a debate on
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this topic.
15
This question also the Gov cannot answer. The article writes that there’s a law on
smoking age or buying alcohol but when it comes to LIFE decisions, no doctor, parent
etc or GOVERNMENT or judiciary should say what is right or wrong...except GOD. If
commentators want to says it should, then you’re acting as judge and if you want to
play God...go look in the mirror first
16
There is a double standard in underage sex laws; go abortion man gets free, report sex
man gets jail and rotten. The hospital or doctor performing abortion of underage girls
should report to authority for lawful actions
17
What!!!! an abortion can be made by the individual themselves, it's their bodily right to
do so
18
Then who are you to decide to take away that life? You have no authority to take life.
Foetus is life my friend.
19 Catholicism is great. Make Singapore great again!
20 ???? So the idiot who wrote this thinks that 13 year old mother is ok?
21
Abortion plus a surgery on the man to prevent him from F..king around then its fair!
Both played together, should share consequences.
22
I think our Law has to change. Anyone who is pregnant at age 18 and below, straight
away charge the man for RAPE! Mandatory jail of one year will suffice. This is to teach
guys to wake up their bloody ideas! Remember it is always the guys who initiate sex,
not gals. More importantly, it is not easy for gals to say NO to their boyfriends. So do
the right thing, use legal means to punish the guy, and end future teenage pregnancy.
23
Forcing a minor to get permission from their parents to get an abortion goes against the
bodily rights of the minor. While parents do have a lot of rights when it comes to their
children this does not include forcing them to do something with their body against
their will. Not only this but giving birth does large amounts of damage to the body of
people under 18 and it would be inhumane to force someone to do this.
24
I don't understand. You wash your clothes there you need to wait there and that is hours
wasted. Might as well buy a washing machine and wash it at home. You can hang the
clothes later don't need to wait
25 What do you expect? Just see how young commuters are hogging the seats reserved for
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the senior citizens
26
How often do people use launderettes in HDB estates? Usually it's to wash heavy stuff
like curtains, right? Most people have washing machines of their own, don't they? It's
only like $500 for a 9kg washer these days.
27
Some CCTVs got microphone it’s a good way to deter them when they are caught in
the act beyond working hours
28
So... There are homeless in Singapore. Tackling the issues? Or treating them like a
pest? Why are they homeless? No homes and no jobs?
29
It could be the doing of foreigners as they are not sure about the discipline culture in
SG. Perhaps ministers in charge of immigration and manpower, home affair can
conduct compulsory training to educate them when they apply to work or wish to stay
here. Remember the riot incident at little Indian, the home affair minister brief the
Indians after the riot incident. That’s too late. It should have be done during the
immigration stage.
30
I used the machine regularly and one time some couple came in with their dirty rugs
and tried to wash them. I had to tell them this is only for washing clothes and not dirty
rugs as stated on conditions of use. They said that they didn't, well I told them if you
won't wash them in your machine what makes you think it is OK to use the machine
meant for clothes to wash rugs? Well they don't care.
31 Not the ugly side of people, but the ugly side of Singaporeans!
32
Shelter for the homeless isn't that bad, since nobody isn't going to help them... But for
the others, just stuff them in the washing machine; pour bleach and detergent and
softener to wash away all their awful upbringing.
33
Children and teenagers nowadays.. Just don't know wat to say.. Just yesterday.. Even
with me sitting on the opposite seat they put their smelly shoe up next to me.. They
don't care.. I ask him to put it down and he just stare at me.. I don't know who to blame..
The parent or the teachers.. Bloody rude they are..
34
We have a generation that is lacking in social and moral responsibility. School need to
start by getting kids back on Saturday’s to clean their school grounds/classrooms. I
remember mine did. Even till the level of I believe Sec 4. Nowadays, not sure. Got the
luxury of school Cleaners so no need for that . But I may be wrong.
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35
If people - particularly children are not taught to respect public property or handle
things that do not belong to them - with care. It shows poorly about their upbringing.
36
Parents should educate and teach their kids about the right of social behaviour first if
they did that then such actions may be minimised.
37 Singaporeans’ civic mindedness still has a long way to go.
38
This society is not ready for shared facilities. Period. What’s not ours we don’t take
care? What’s ours we get stingy and would go to the ends of the world to make sure the
ones who damaged our stuff will get their desserts.
39
1st world country? Think again.. 1st world country? Think again.. 1st world country?
Think again.. 1st world country? Think again.. 1st world country? Think again.. 1st
world country? Think again..
40
Oh well, what do u expect. Already our society is subtly misusing places such as the
library (as pseudo childcare centres) .Bti’m greatly concern abt those kids that play in
the launderette washing machine. Some substantial action needs to b taken otherwise
there gonna b tragedy sumday...
41
Why some ppl would abuse the sharing system which convenient to all??? Seriously I
really don't understanding what in their mind??? I always wonder why can't they just
use it wisely than abuse or damage it ...whether is the share bicycles, laundry washers
or lifts etc ...
42
Aownself check ownself system will always breed a own self take care own self
culture. U die your business mentality now.
43
Have seen such behavior too often. Some people just think that as long as the thing or
place is not their own, they don't have to think of how their action or usage, usually
inconsiderate, affect others. Very disappointing.
44
This is why right Singapore can’t have like services without supervision. Unlike other
countries where people respect public properties, there are some people who just are not
considerate towards the next user or owner. With these cctvs since it’s been proven that
such acts are being carried out, its time for these owners to carry out spot checks and do
official fines and arrests.
45 Why? Why is this even happening?
46 Left brains at home or poor upbringing?
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47
Some people are really very very ugly! Completely the trash of the society. If they don't
know how to behave, please get out from this world! The world does not need such
uncivilised trash.
48 There is a serious deficiency in our social education
49 Learn to behave like a human not an animal.
50
Be considerate to the good 24 hours laundry service provided. Misuse only reflects the
behaviour of the consumers.
51
They can't do anything? Why are the pics of the kids shown here then? They have
CCTV. Put up signage onsite to inform users that the operations are being monitored
for security reason. Let known that the company has the right to use their CCTV shots
on abuse for reports and publications. LET THE PUBLIC KNOW, they have to be
responsible or face the consequences. Shame the parents for their misbehave kids! What
do you mean they can't do anything?
52
Irritating behaviour everywhere. On the bus, train, coffee shop, eatery, cinema, laundry
shop...... getting from bad to worse
53
Some use for dog bed, towel n pee dog matt, this people are idiot, They don care
others , the laundry company should put bigger sign to let those idiot know...what to
wash n what not to wash. This for all human laundry use.. Not for animal pee matt or
blanket laaundry...
54 typical human degeneration behaviour.
55
That's when sometime strict rules or fine implement then ppl will start to say, Singapore
and their rules/fines again.... But all because ppl abuse the system
56 Lucky this is not Govt property or assest... otherwise sure charge in court straightaway
57
they should juz put each other into washin machine gif a few gd rounds of spin n wash
their brains.
58
Same low mentality as those abusing rental bicycles. Our people are singularly self-
concerned and completely lacking in duty of care.
59
Definitely a very wise men as a matter of fact. look at Thailand the Philippines and now
the United States in comparison as far as leadership is concerned
60 100%???? obviously.., Those who go with him will prosper, those who not will die.
61 He is a dignified n capable person not afraid of election. Ppl elected him not selected by
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one person. Head of State of a huge country with great responsibilities yet not paid mil$
salary n bonuses. Has integrity. Well respected President. How to compare.
62
At least they bother to do parliament voting unlike some president no need go through
election, aka self elect
63 And they accuse America of being a dictatorship... *sigh*
64 Who dare to oppose him.
65 Redundant news. That's what communist countries are for
66
Ya i think we have seen the last of those 2 who voted against. Provably off to some
"reform" camp or something.
67
Very luckman,blessed down to earth,humble President with a pretty talented soprano
expert wife,behind every successful man is an equally successful woman.
68 Utterly power corruption. Well this is communism
69 " Elected "?! It was on the script, my dear
70 One single powerful individual is better than a mass ignorant of fools.
71 30% are courageous too
72 100% wins. Bcos 2% have been sent off somewhere
73 So naive... the 2 that opposed are for show lah.
74 He is just lifting himself into emperor not prosper nor poverty.
75 He needs more time to prosper China and to lift poverty from the remote area
76 Clear customs upon departure only... More drugs into Singapore then
77
We can't even take care of our own internal trains system and now want to work with
our friendly Neighbour on a joint train system. Clean up our own backyard first please.
78
Katherine Ong Just a thought. Probably it will be good to have a good mixture of both
direct line from SG to KL and SG and a multiple stops lines from SG to KL to SG for
every 5 to 10 mins interval. So as to make for more time efficiency and biz sense.
Especially, if people want to travel directly to KL or Singapore in the shortest time
frame for work or business or leisure. What kinda review do they want? No abortion
below 13? Below 13 MUST GIVE BIRTH? Think about wtf you are proposing you
moronic reactionists.
79 Waste money project...ticket price..at least $300/...
80 90% revenues goes into Malaysia pocket after completion. Singapore will spend 90% to
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build. Lol
81 dont be happy too soon....they will change their mind soon ..lol
82
Make more good for those working in Singapore. More Malaysian will come to work in
Singapore.
83
2 cents of my opinion.singapore build your ica with connecting mrt from
nusajaya.takecontrol of your border in rather than been control. to avoid future bilateral
bickering by malaysian politician dont forget malaysia can change their mind by a
stroke of a pen.
84
From SG to KL and JB to KL. You guys know the diff? you take one stop to JB. Alight
JB. Board JB again. Pay in ringit. Very cheap one
85 Oh pls shouldn't it be a speed train Fr kl to Sg, y so many stops in Malaysia
86
Chua Kong Chieu Three are always issues about new project, some can be resolve
before construction starts. While other issues need to be solved along the way. Time
will lessen the issues. The trend is save and fast travelling between cities. I am sure the
authority will learn from others, like Japan and Taiwan . It will definitely shorten the
learning curve. When the fast train is up and running. Air travel will reduce and airlines
will need to adapt too.
87
Make it wo stop kl to singapore, Increase the frequency whem demand pick up. There is
logic to this reasoning
88
If double track electrifying project Gemas-JB is complete, we can save budget of RM36
B (excldg interest) and scrap this HSR project. This money can give scholarship to local
student and build more infrastructure facilities for rural people.
89
we already have a existing train service to go kl. that is ktm .y need one more. how
many more space of land gonna be taken. how many more businesses will suffer. how
many more roads needs to be divertedtopic.
90
Wilson Robin Elyeeyee Jessie Wang your house will be so convenient for kL trip next
time
91
Highly concerned with how the Malaysian side may have "other interests" in building
this......
The hospital or doctor performing abortion of underaged girls should report to authority
for lawful actions
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92
If this project goes true. Many manyppl got big fat "AngPow" in their pockets.For sure
pls 'Rethink' Thks
93
If its just KL-Sin via rail its kinda boring... unless the rail is a start linking SG MY TH
and beyond to other Asian Countries would be great
94 Build it like a 'Lego' systems ?Hahaha...technology ? Fly yo.....
95 If train breakdown have to walk from seremban to KL.
96
Trump would have been done with the wall way sooner than the train could ever say
choooChoo!!!
97 Malaysia will run domestically at 2022. That what they say lah…
98
Forcing a minor to get permission from their parents to get an abortion goes against the
bodily rights of the minor. While parents do have a lot of rights when it comes to their
children this does not include forcing them to do something with their body against
their will. Not only this but giving birth does large amounts of damage to the body of
people under 18 and it would be inhumane to force someone to do this.
99
Huh What finish work complete date of 2026. Thinking am I still around on earth. Do i
have that chance to ride this train.
100 With today news about 1MBD, let see how it develops. They might change their idea.
101
Abit longer than hoped for. Have to resort to lorry in the time being. Hahamaciam
human trafficking
102
Some cctvs got microphone its a good way to deter them when they are caught in the
act beyond working hours
103 That one NurRashidah talked to us about just now, Fizah
104
Waste of time and money. If there's alot of stops in between, might as well start KTM
again.
105 why not work out those issues before signing on the dotted line?
106 Nunu Ali ntah kite maseh Ade lagiketk by then syg.... Hehehe!!
107 China counter part of this invest I suppose
108 Zirah Joe pan its only gg to be ready in 2026😬😬😬!!!
109 Will it be operated by the government or private entity?
110 what the fish-SECURITY WISE
111 I like the word "could"
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112 By then maybe am gone lo
113 Who will be in charge or security???
114 HSR is a prime target for terrorists no?
115 Putra Jaya, not Putri Jaya
116 Waste money!!! Go KL for what?Go KL kena rob is it?
117 From sgwahhh so nice otw to kl erghhh??
118 MohdFerhanz Train to KL. Haha....
119 Got senior citizens discount
120 Pls stop. This project.
121 90mins sia?
122 Watch this video
123 PUTRI JAYA?
124 Llets discuss 10 years later Gina Chang
125 Tan Keng Chun no more bus for you ah
126 Patsy Tan Haha the hsr at jurong. Wanna try next time? Haha
127 Kelly Neo can visit anytime liao
128
When I were in China, I saw the train system very impresive, they can resolve it in
short time. Not much land taken. How is Malaysian side? Do trust them?
129 As long as bandit still inside, things never done proper…
130 Gio, I was lowkey deceived, it is only opening in 10 years timexD
131
clearing customs only at the point of departure worries me. does that mean no scanning
of bags in SG ?
132 I got One question,So who pay for this project? Is it half half?
133 I hope Malaysia side don't take X 3=30
134 10 yrs for singapore...X years for....
135 Lol. Another 10yrs worr!
136 Wonder what is the price per ticket going to be…
137 Choose in election year start the project ? ....Emmm.....
138 Great news!
139 in 10 year time china already develop hybrid high speed train..
140 Great.:).
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141 300kmh.how stop in jurong east.
142 hey i remember Kuala Lumpur... good times
143
90 minutes to get from KL to Singapore. Another 90 minutes to get from Jurong East to
city.
144 12 years more realistic. Malaysia takes years to mend their pot holes.
145
In 10 years time don't know what can happen. China defeated US to become the new
hegemony that increase risk within ASEAN?
146
It is a billion dollar skeptical question no one can answer and predict that indeed during
that period of time the rail could be completed I have yet seen anything done within a
specified time frame projected over there do not be surprised if there is a delay of over
ten years nothing says impossible but to say possible is like looking at the sun rising
earlier tomorrow morning over the eastern horizon.
147 Sg side finish in 9 years. .... My... well.....srsly ??!
148 Habisss. SMRT projects. Confim train faulty 😂😂
149
sounds like only. pls read how our neighbour changes their minds easily on water
issues, custom entry/exit charges etc... ;) are u a msian?
150
Maybe it will be good for Govt authorities to consider the speed as usually for bullet
train it take much shorter time frame compared to the Korea or Tokyo bullet trains
system.
151
How about teaching single women to be responsible, instead of giving them "rights"
once they become single moms?
152
Yes i agree that all mums, single or otherwise, irregardless of their circumstances
deserve the equal benefit. We shld not differentiate the treatment we give to them as all
of them still play an important role in bringing up the child and esp in a country like
Singapore where the cost of living just is getting more expensive, they wld need all the
support they can get.
153
Member of Parliament Louis Ng added: "We should push for single mothers to get
equal rights... as it is not easy for them to raise a child on their own.”
154
PAP MPs and ministers have no idea what so ever when it comes to formulation
policies. This is one of those examples. Single mothers are not given equal privileges as
married women. Even this article points out as, despite some benefits…
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155
Single parents have little or no help in their roads to a very young parenthood, why did
you said fall in babies born, but raised in abortions?
156
Please lah all this problems has it's roots. Find the roots of the problems. How? Get
some real professional to solve the problem since most of you don't know how. Your
solution will be like the MRT. Spent so much money the problem get worst. Your
suggestion is not feasible and will only increase the numbers of unwed mothers. We are
Asian and we do not encourage unwed mothers.
157
I think schools should educate and guide the girls from a young age before they go out
into world to beware of the pitfalls if they engage in sex and have to make a painful and
difficult decision to either keep or abort their babies. Start early to avoid mistakes
make.
158
Louis, have u ever thought of the unwanted consequences that you are
directly/indirectly encouraging? These include: premarital sex, sexual promiscuity,
development of the irresponsible attitude of our youths ("fire & forget" as anyway
garmen will take care...), etc, & other immoral and unethical standards of conduct and
behaviour.
159
That it just could be, for who would be willing to take the chance of making a baby
when the economic situation of having constant employment with even 3 different
Company's isn't set in stone for AT LEAST the next 18 years. Well, at least here in
America.
160
It is important that we educate our girls the consequences of engaging in unprotected
sexual activities - so that they don’t end up becoming single mums - and we also need
to educate our boys not shrink from responsibility - it takes two hands to clap - govt
should focus support on the welfare of the wedlock child
161
Since the government has such a good outcome from PG, maybe they can initiate a
single mother agency to solve our low birth replacement problem?
162
While I sympathise with unwed mums, does fall in babies born to single mums in SG
justify the award of baby bonuses? (after all the other benefits have been given by the
government)
163 Not forgetting the high cost of milk powder, bringing up a child is already so costly.
Bringing up a child out of wedlock is doubly costly. Even family unit is getting smaller
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due to high cost.
164
Louis Ng is opening the floodgate to more casual sex and wedlock babies defeating
government's policy of family nucleus.
165 Give out free birth control bills to all teens. Legalise it
166
We should not be obsessed with punishing ‘wrong doers’. Compassion has a place in
society.
167 Single mums have even tougher times bringing up a baby, so why less help?
168
A stupid headline. There is no "benefit" in being a single mother, just a hard hardhard
slog.
169
The headline so legit hor? Please leh... who will want to be single parent because of
some benefits loh…
170
History keep repeating for underage sex smoking boyfriend and underage smoking stop
them now
171
Some PAP minister did say that giving maternity benefits to single mothers would
increase births out of wedlock. The quality of our political leaders these days vs. that of
LKY.
172
If the government's really want to increase the birth rate of sinkies then they should
support single mom or single dad . If it's not for the financial burden which human will
give up their own child ? So the roots of problem still $$$ .
173 Not easy to has baby for single mum eventhought got some benefit…
174 Who dare to have babies now in Singapore?
175
BTW, what is the key argument that our gahmen thinks worth it to penalize these single
moms? WHY they want to do so?
176 Everything imported. Things are getting so expensive.
177
Single mums son also need to go NS & serve the country - all moms should be treated
equally!
178 Sounds fair?Not married mums enjoy equal rights as married ones.Could be a potential
encouragement for more single unwed mums if that is successful,why want to get
married,tied down ,want a baby simple find one guy and make that baby ,when it come
break up the relationship nothing to lose everything to gain,single unwed mum similar
to a married one why want to crack your head to stick to a partner for the rest of your
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life??Makes sense?
179
Many commented for support esp financial to single unwed mothers. But they didn't
think where the government gets the funds to give financial benefits. When government
wants to raise 2% GST, the same people made so much sniff remarks.
180
Seeing my friend sharing all kinds of bullshit articles on fb. Whatsapp as well as family
members sharing all kinds of stuff as well. Its not just singapore, there are many
ignorants out there. Tho i have learned cognitive thinking in poly, this proved to be very
handy. Source, credibility , biasness, falacies etc. At least u can be more aware and see
things at different perspectives.
181
cybersmartsingaporean can always check with relevant authority. but are the relevant
authorities smart enough to issue the right news, and the real news without censorship?
doubt.
182
With liberal exist in Singapore, fake news is unavoidable, no choice have to make law
to achieve deterrence. There will be some who keep misusing freedom to achieve
personal gain.
183
Over control of the citizens by more legislations will make them more gullible to fake
news as they have no chance to think and judge critically.
184
everything the government says is true. Now repeat after me: everything the
government says is true. We will be obedient slaves.
185
1) Whoever spots the fake news first, must info/report the subject of the fake news to
alert the subject, so that the subject can take immediate action, agree??? Otherwise
everyone just waits for everyone to re-act, period! So, what we need are internet
warriors, scouring for fake news all day long & let the authority heavily charge the
guilty ones, agree? 2) Simply calling the police is not the solution! If the fake news
concerns a company, let the company take care of it first before the police or the court!
If the fake news concerns the GovtDept, let that Dept take action first before the police
or the court! Etc, etc, etc , ok ??? So, just use yr own common sense, ok???
186 Ya stop fake news yet only our local news can be fake n action not taken. Applause for
our 154 media. 10 news reports, only our local r so freaking difference. Can we
consider fake too?
100 ppl attended but it stated 2000ppl attended.So who fake news?Photos not taken
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from journalists but stated taken from them, so is it fake or theft?
187
Question everything. From any and every source. Whether or not it's thought to be a
"trusted source”
188 Most people lack critical thinking
189 We have been living on fake news all our lives. What’s new?
190
When a piece of coverage is hurting the pockets and power of the rich, its fake news.
Plain and simple.
191
They say that the SMRT reliability has increased over the past few years.. well i
guessed thats y we are concerned about fake news.
192 First u need to know truth is it = controlled news??
193 coming from one of the biggest fake news 'producers' it's ironic aint it
194 Being not knowledgeable also can tell the wrong things which are also faked news
195
the truth is the truth nothing but the truth nothing to b afraid of only ppl who always tell
lies r afraid
196
Yesterday News are Absolute. Today News are Relative. Tomorrow News are all mock
up.
197 When the govt says Singapore is 52 years old. It has to be true.
198
Real news are not fake And fake news are not real. Which is which, not for anyone to
decide for anyone.
199 Fake news better than premium news
200 Stop believing everything is true you are saved from fake news.
201
believed single mothers should be entitled to all the benefits that other mothers may
have in terms of taking care of their own children. For example, baby bonus, childcare
leave, tax relief for mothers, maternity leave. Or at least enable charity help groups to
help single mothers to get such benefits on a case by case basis. I do not know if there
are such things in place or not, so correct me if there already are. In a way, with more
support on such things, these women may not think that they are in a situation where
they need to abort their babies.
202 Well... there are more single mothers probably because men are irresponsible.
203 It seems like there are still many people who misguidedly believe that such supports
should be in place.... Sure, if you want generations of irresponsible breeding leading to
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many dysfunctional families with children being born (from different fathers/mothers),
families with grannies/grandpas aged 32, daughters or sons aged 15 with children
whose uncles and aunties are younger than them due to continual irresponsible breeding
by their grannies/grandpas, leading to high taxation rates to support such "pensioners"
in a generational cycle of dependency and a skewed population comprising more
irresponsible bludgers than responsible working citizens ... This scenario is not a script
for a drama but is reality in many countries due to their providing many varied and
overly generous and misguided monetary and other assistance etc...So suggest you all
think hard before you open the barn doors to the detriment of SG now and into the
future ….
204
Single mothers sometimes dont have a choice. They are sometimes betrayed by their
partners who promise them but in the end play out on them and leave them to carry the
burden they created. The mother may choose not to abort due to religious or sentimental
reasons. It's not always their fault or bad. The child that is born will also be a
contribution to the country so why are they prejudiced upon? They should have the
same rights as any other child born in the country. I understand that Singapore is a pro-
family nation but should also have an open mind about such matters.
205
HsiengLoong, you and your government should stop all kinds of benefits, monetary or
otherwise, to ensure that SG remains a nation with responsible and hardworking
citizens... Every able bodied and able minded person should be responsible for their
individual lifestyle choices, not the rest of society (government and taxpayers) ...want
children, a home, a good lifestyle, a comfortable retirement etcetc, then go work and
save for it like everyone else otherwise do without .... It's about time parents (and
extended families) are made responsible for their teenage or young adult children's
indiscretions and irresponsible breeding as a peer pressure and monetary deterrent
against irresponsible behaviour ... Continue to provide all sorts of discriminatory
benefits and grants etc and it will be to the detriment of SG now and in the future ....
206 It seems there are many illogical simpletons who subscribe to the notion that offering
more help to single moms will lead to more premarital sex/dysfunctional families.
Regardless of single or complete family, the kids are innocent and deserve the same
kind of benefits. In fact, helping disadvantaged kidsfron single-parent families will give
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them a better chance at suceeding in lives and hence reducing the number of
dsyfunctional families in future.
207
A few, if any, of the single parent wanted to be one. It is out of no choice... giving
assistance would not be any of any encouragement for ppl to have babies out of
wedlock... most ppl do not know there are any assistance to begin with... pls support
single parents as they really do need help
208
MPs are paid high to come up with better policies and solutions for the betterment of
society and economy.Not encourage people to have Sex in smaller rooms, cubicles &
stores. Now encouraging bastards
209
Who in the right mind goes out purposely to get pregnant & be a Single Mum? Pretty
unfounded that support given to single Mums would lead to promiscuity I’d think
210
So are you trying to tell us alas the state looking forward to more out of wedlock
mother but so disappointing even with better benefits the results are below expectations
211
Ya man... I don't understand why single mothers don't get equal rights. I don't many
single mothers choose to be a single moms out of choice. Mostly out of unfortunate
circumstances or moment of folly. They are already in a difficult situation, why add oil
to their already difficult situation?
212
read it as we should push for more single Mother now that maternity benefits being
extended to them.
213
Idk maybe make the baby daddy be responsible for his child. Court ordered child
support/maintenance, regardless if they are married or not.
214 Will it increase the number of divorices and single mothers?
215
Yes, I support giving benefits to them but on a case by case basis n benefits
appropriately. Otherwise, abuses by some who outsmart the system to exact full
benefits.
I know of a few couples who r legally divorced but living together. They outsmarted the
system so that the supposed divorced mom could apply for her kids' subsidies based on
her own income alone which oftentimes can result in maximum subsidy awarded.
216
This is much better than aborting them!! I believe this is the better way and supporting
single mothers will give ease financially !! Why blame the single mothers when it’s the
father of the child who should take responsibility as well!!
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217
Singapore shouldn't fall the mistakes of the West - benefits for single mothers were
introduced in the 1970's and now there are whole generations being raised on Welfare
they make no effort to find jobs, they have no ethics in claiming and living off hard
working taxpayers that pay for them to sit around and contribute very little to the
economy.
218
Who will want to bear the costs of bringing up a child for 18 years for the sake of a
little bit of one-off benefits!
219
Then what is the purpose of a marriage if unwed mum and married ones have equal
rights and benefits?No need to get married,just make babies,not happy leave let the
poor woman take care of the kid alone.Can be said what happen in the animal
kingdom,when heat season arrive,males look for females to mate for the sake of mating
only then they went separate ways,no responsibility in caring,looking after their cubs
for majority of species,the female do all the bringing up of the cub/s.Some fathers may
never even know which one is their cub if they saw them years later,it is just another
animal of the same kind.Then the next year the same thing routinely comes around and
the cycle repeated till they die,that is reproduction for the sake that the species do not
go extinct.No family bondage,sharing,love.Humans could soon be venturing into that
direction if not careful
220 Too westernized. Society should frown on this practice to discourage out of wedlock.
221
Hello ST, your headline sounds so wrong!!! " Fewer babies born out of wedlock, even
after some maternity benefits given to single mums”
222 All babies should be given equal treatment, support and opportunities in life!!
223
At first animal rights, now single mothers, later unmarried singles, and then LGBT. The
list goes on... Please don't burden taxpayers further.
224
Out of wedlock is common for centuries and Mr Louis are ignoring the fact that not the
court decided but parents decide who and how the custody of children will be given full
support. If your wish of being a concern MP then provide maternity leave, donations,
tax free etc and no extra funding like for elderly welfare for these problems.
225
SG standard of living is very highly rated and even no full support for Elderly without
support from family to update their CPF, and children with education overseas, etc.
Your concerned opinions needed to be look into more seriously
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226
Making excuses to silence people only. It is everyone's responsibility to find out what
they heard is true or not from reliable sources.If anyone is misinformed of anything, it
is the authorities' failure to reach out to everyone.
227
Spreading in any language is a worry when Facebook can translate into your language.
The key is to promote trust then fake news will not be able to take root.
228
Fake news don't discriminate. They come in all forms. Educate the people to take legit
forms only would be better. I do have concerns of the initiative of fake news. Though
good, I can't help to think it's a good way to control what we read, believe and talk
about. Oh well..maybe it's just me.
229
So is any message - even in English. The fact is that people will believe whatever they
want to believe. You can put the truth in front of them; sex it up; put it in multiple
media to engage them... And they'll still believe the wrong thing. It is particularly bad if
you already lack credibility.This 'fake news' committee is chasing the rainbow.
230
I thought languages are supposed to be UNIVERSAL - does it matter if the online
falsehoods are in English or mother tongue - shouldn't you address the content of the
message rather than the languages - if its FAKE is FAKE - you don't need another
language to tell you otherwise - y'all can keep getting all sorts of scholars and
researchers - at the end of the day is the data management that plays a part.
#twocentsworth
231
He really far to much time on his hands...... so what if they use CODE and dialect......
Really he should write for Hollywood with these concepts
232
Saying in 52 years Singapore turned from a fishing village to one of the world's richest
countries won't turn fake into real.
233
Is it language or ignorance? I was in Urumqi when riot happened & curfew imposed
some years back.I was still able to move around fairly freely & spoke with the locals,
Hans &Uyghurs. Some spoke of burning, carnage, riots elsewhere. I asked if they were
witnessed to the said happenings & they said no, but I "heard..."I told them to stop
speaking of happenings that they're unaware nor witness to.They understood my
message.
234 what is it now,,are we referring to false information or false languages? and how is it so
that malay language is 100% associate with religion?..so if when i speak hokkien, im
Page | 35

linked to tuapehkong?? this axoprofessor should be degraded,,send him to learn all
various dialects included mandarin and do communities works with different races
235
The last time I remember during my education. Chinese is not an option to pass.
Chinese students will have chinese as their mother tongue, Malays will have their
Malay language O lvls exam and Indians with Tamil, so on and so forth. So i really do
not understand what EdnaTeo is talking about. I chose to fail chinese and focus on the
rest of my subjects instead when I was in secondary school.... Same thing could be said
to Chinese people spreading falsehood with chinese while Malays/Indians do not
understand. So can that be despicable too? Same context, just different language. Why
not I ask you to learn Malay too? Like me? English, Chinese and Malay. Upgrade
yourself, so when people speak bad or spread falsehood you wont be like one kambing
over there dkwhats going on? You say that you'll never know what the other race are
plotting and talking about your race because they speak their language? The same thing
can be said to you? Just because SG is 70% Chinese doesnt necessarily we have to
speak chinese am i right? It's a choice to learn a new language afterall. However
English is the main language we communicate. You seem really delusional, idk man.
Pictures of the cross and mother mary and stuff but yet you dont show any traits of a
good, patient and understanding Samaritan. Just seem to be a troll looking for someone
to argue online. God. Ohhya lets share with you a little bit, 1 common thing Malays say
about chinese. Is our race TakMandi. pagiiniawakbelummanditak?
Dgnmulutkauhariharipagibusuksia, takgosokgigi ah pompuan?
236
How about media spreading fake news, stats, reports and survey for 6M people? We
need a third world professor to teach first world on fake news? Really?
237
First have a clear definition of ‘falsehood’. How can opinions, speculations, jokes, well
wishes, metaphors, fictions, interpretation of archeological data, cultural beliefs,
religion marketing, ... be considered falsehood. How are the lines drawn? Can contents
the novel ‘1984’ be considered falsehood?
238 Bo bian. All elderly ppl like to listen to each other more. A real life example, there is a
short road closure which affected a bus route & my mom actually believed her group of
friends who kept saying the bus service ceased rather than me who explained about the
huge notice ( albeit in English ) that says the bus service is rerouted instead and still
Page | 36

serves the same bus stops after that short road closure.
239
And they're usually more cancerous, racist, and sensational than the ones you see in
English. 'X has Y chemical, which makes it haram. Something something blame Jews
or Chinese', a common toxic ploy in Malaysia.
240
He is right that elderly is the most likely to fall for it. Already how many times we all
have parent/grandparent anyhow forward fake article to the whole family and all the
friends believing it true lololol. Put in dialect or MT even more likely they fall for it.
241
Never listen to sweet talk from property agents. Dont sign anything unless you really
know what you are doing. Once you sign on the dot the story begin. Get more advised
the practical way. Do not feel shy to voice your opinion.
242
Please look into MCSTs without on site staff, ignorant MC members, MC who delegate
to unprofessional managing agents, managing agents who rubbish resident feedback on
suspicious activities. MCSTs need a SHERIFF and MOHA knows why.
243
Death penalty like the fake new penalty proposed by somebody who is not a local born
Singaporeans and nv serve Army n become head of xXxXdept .... Ya death penalty for
renting out unit for short term ... and the unit owner must apologise …
244
Many such units owe by Foreigner money not enough to build Hotel but Fool our NDB
Minister of national Development .Units also belong to Richman women MPs and some
Minister.NDB can't or don't want to carry out their duty to Checks Everynigh /day 'TD
fetch many to AirBnB!!@@
245 Just wait. Not these URA fools. They are not stupid especially after this news published
246
It is not right to made the security guard responsible for enforcing this law. As long
they are invited to stay they are guests and the guard can’t stop them. The authority
should be the one enforcing it. If the police can spend so much resource entrapping
those prostitutes they can do likewise catching such owners.
247
The govt should take Airbnb to task and fine them for allowing the illegal postings to
be done on their portal. By not doing anything, Airbnb is challenging the various govt
authorities of various countries that ban these illegal short term subletting.
248
How smart can it be when you see a multi national / multi racial family with different
members coming consecutively on a given month ?
249 Most of them are taught by the property agents ... Most of such buy property to rent out
Page | 37

but the market is weak as foreigners harder to get jobs which they have been pushing to
earn rent and agent fee..So now they target at tourist who seek other accommodation
other than hotel.
250
i suspect my neighbor is offering such service because we have been seeing different
set of people living in their unit for short period of time and these people are not
familiar with Singapore law such as not allowing loud noise after 10.30 pm etc... they
are often drunk past midnight and make a lot of noise at the balcony...
251
Using 'friend' as codeword to rent our Airbnb constituted an integrity problem on the
part of the Airbnb owner. Its as good as a corruption. The owner should be charged.
252
Same as in Japan airbnb, u are reminded/told to tell the guard or neighbor that you are
friend of the property owner when being questioned.
253
Just need a few cases of foreigners using fake account, bypassing more lax requirement,
create some public panic. Then see if there will be drama enacted in parliament Having
said that, Singapore is a safe country. These things will never happen.
254
This is a very classic case and problem that always get security officers, deployed at
condominium, into trouble. Some condominium management, do not even have the
guts to handle. Some even take side with the unit's owner.
255
It's not a loophole if that is similar to how you have your overseas grandauntie, visiting
pen-pal or old overseas uni mate bunking at your place. Some of the latter will pay you
money for the utilities/etc, as you both have to right to agree on. This is the right of the
homeowner whether you stay in HDB, condo, house or kampong. Neighbours, condo
committees and authorities cannot deny you from allowing your friends, family or
visiting work colleagues/boss to stay at your own property. The challenge is to
differentiate the above from the homes which are owned by companies and non-
resident owner/landlords which engage in rental for income. These are the ones that can
be fairly regulated.
256
All the owner need to do is to make friends with the guests first, Facebook them, has a
few chit chat....then the guest comes and gives some $$$ to the owner’s kids for buying
toys ..or give him/her $$$ for a dinner (because the guest says his/her travel plan too
pack, have to give $$$ instead do it personally) ..and he gives a lot $$$, because he/she
is a generous person..Now everything is legal Liao
Page | 38

257
All saying NTUC submitted the polling results to G, whats your basis for this serious
allegation? NTUC is non-partisan entity, a UNION that works hard to protect workers
right and selling cheap groceries la. Even though it is lead by PAP Chan Chun Sing, we
have absolutely no grounds to believe otherwise I am sure NTUC conduct the survey
just for the LUL lah.
Personally, I have my ICT few weeks ago. MY camp cookhouse also conduct a survey
on what new sides we would like to see on Mac Donalds menu. Alot of us also puzzled
why SAF cookhouse conducted Mc survey for what sia, boh SAF eh taiji, bokohlengma
???Anyway, some of us voted cheesepie but an overwhelming number voted for
chocolate pies la. Dunno why MC come out with chocolate pie suddenly after this
survey leh.But quite sian la, now OOS liao, so hungry sia
258
Why such news always happen when matter considered closed like the new amk
bribery scandal and the keppel corruption scandal govt stuff former then dig out so
much like chut pattern still employed squeaky clean is it ? Very suspicious leh
259
"The labour movement has confirmed that it conducted a poll last year-end to gather
feedback from union leaders on issues such as training and taxes, ahead of the annual
Budget.
Along with input gathered through focus group discussions and dialogue sessions, the
feedback was used to inform the National Trades Union Congress workplan for this
year and its labour MPs' positions. But the results of the poll were not presented to the
Government. The institute did not say what it did with the feedback on taxes, but said
that the results of its polls were not compiled and presented to the Government." Too
free, nothing better to do? Conduct survey for fun then never show anyone... Hope the
survey participants were given at least 1 packet milo and 1 free balloon for their
participation and feedback...
260
pardon me; but looking at the comments here, is it wrong for them to survey especially
since there have been talks about the raise since 2013 or something?
261
The funny thing about workers party is... they are not representing any workers group at
all. 挂挂头头狗狗。 Just exactly what Sylvia Lim did. Say test ballon, but actually insinuating
the government for backing away their initial plan.
262 So there was a balloon test by NTUC. I think it is good to get feedback from the public
Page | 39

with regards to such an important policy like a tax increase.I did not understand why
the PAP MPs had to be so defensive and aggressive in parliament. What Ms Sylvia Lim
said was a good opportunity for the G to provide information and clarification. She was
rebutted with facts and shown to be wrong with her suspicion.Whether there was any
intent to mislead or to put the G in a bad light, it was best to leave that to the judgement
of the people. By going after Ms Sylvia Lim with threats, the G is now perceived to be
a big bully - one that is insecure and also less credible for not following through with
the threat.
263
The article already said they do these polls to gather sentiments on issues that affect
working people. Nothing wrong to poll their own union leaders on their sentiments on
such issues including taxes which was mentioned by PM Lee during last year's PAP
Convention and everyone was talking about it. I don't see anything wrong to sense the
workers' sentiments since they are helping the workers isn't it? Especially this poll is
toused for their labour MPs to formulate the recommendations to the Parliament for the
Budget to help workers.
264
So irregardless of about 3 out of 4 people against the increase of GST and feel should
tax the rich more, the Government still chose to go against the majority ? How arrogant
is PAP after strong man date in GE 2015?
265
So it means...GST increase oready on pipeline...test balloons polls...first lor. Now
maybe why maybe 2021 then implement...Increase earlier than 2020..DIEloh...2.0
sampan maybe take in more water than they can bail out...so go for middle ground,
announce but dont implement yet..come to 2020...the ppl will oready be desensitize to
the GST increase news..ppl have short memories syndrome mah. And they expect
69.9% mushrooms to still be there to re-elect them..maybe this time down to 69.8%
lor...And judging from the muted response to the increase and the Manipulative
Distraction in Parliament of tekaning(whacking) Sylvia Lim. Gahmen may feel quiet
secure....that this course of action sampan 2.1 will still float along.
266
So....it proves that the gov was indeed releasing test balloons in different platforms.
Siaoliao....all the ministers now need to apologise to Sylvia Lim. They should check the
facts first.
267 I am not keen to attend the dialogue session in CC. No one like to be charge more and
Page | 40

that demonstrated that Govt have no better mean to increase revenue from corporate
sectors or expansion of economy. Tax just increase from most convient channel at
large.
268
Does it really matter what the outcome of the poll is? I think most of us are used to the
standard of living here. So it doesnt come as a surprise and we shouldnt be surprised.
Lets just do away with all this
269
The number of times i heard about GST increases prior to the Budget, it wasn’t a test
balloon, it was a kids birthday party
270
I don’t see anything wrong for NTUC to conduct such survey, in fact this seem they are
connected to the ground and concern about the workers.
271
Rather than focusing on how many responded, what is more interesting is that the
survey gave the impression that the decision to raise GST, and the timing of any such
raise, was not yet cast in stone. Everyone seems to be missing this point?
272
The results was given to MPs who are PAP members. So they didn't give the poll
results to the gov but the ruling party? Should have published the poll results for public
discussion.
273
Do they really expect people to believe that the poll was not compiled and sent to the
government when Chan Chun Sing is the Secretary General? You don’t exactly need to
literally compile the poll and send it to the government when you can simply hand it up
the chain and say “it’s for my boss, not the govt” and it still wouldn’t be a lie...
274
The G has lost some credibility after how they reacted so strongly in parliament. Do the
ministers not know about the questions on the taxes in the feedback platforms at
NTUC?
275
and this is what MP Low meant by unnecessary distraction. there’s more urgent things
to do to keep our economy growing and our industries restructured to keep abreast of
competition. yet everyone is now engrossed abt this GST hike, balloon, honest
suspicion and apologise. sighz... Budget 2018 has been reduced to a side show.
276 I am very lost on the questions like when to increase the tax and the type of taxes to be
increased got to do with nTUC work plan and budgeting. Hope the Secretary General
for NTUC and Minister without portfolio Mr CHAN can explain and enlightened us .
How do the questions of the timing for the increase and the type of taxes have to do
Page | 41

with NTUC work plan and budgeting....
277
Seems like test balloons are floated for the Ministers in NTUC....wonder if those calling
for apologies will apologise instead. They should if they have integrity.
278
The whole Singapore were already expecting the GST hike way back. The only
uncertainty was the implementation plan on WHEN the hike would be
introduced.These ministers were just in denial and started blaming on WP.
279
Sylvia Lim is a snake. Nothing wrong with test ballon analogy. But she went on to
insinuate the Government for backing down after receiving negative feedback, that is
the crux of the problem.
280
Opposition are like desperately grasping at straws. Test balloon? Must be a strange test
balloon when more than 70% of people surveyed DO NOT WANT GST INCREASED.
And yet the Government went ahead and announced a GST increase. LOL
281
Oppose for the sake of opposing because you are a opposition party right? That’s
another voice what.
282
Regardless of PAP or WP. ....As long as it is Good for Our Country n Continue to be
World Top n Safest Place to live for Everyone
283
theses what 1/3 in parliament is about 81 approved n 8 disapproved. what the point to
argued. givemore time to prepare to b next govt or having 34 opposition in parliament n
disapprove nonsense policy
284
Of course oppo said no if yes the next GE they may just lose that precious seat.But no is
only one thing,for show purposes behind the scenes they may be enjoying
yusheng,abalone,12 course CNY dinner with everyone in the house.
285 It pays to be two headed sometimes in the world of politics.
286
Well if the PAP win the next election not too early to confrim 8% or 9% GST.
PAP can suggest but singaporen vote will be the final.
287
Pap members just echo and follow and they will get paid, we need more oppositions to
wake up the pap government, unless some miracle happening ,,,,,,,,,, some pap members
are unhappy then they form another one ,,, not likely already proven it is a waste of
time
288 Who don't know that's the outcome? Which PAP MPs will vote no? They are just MP
for PAP, and not for the people. These MPs should get their allowances from PAP
Page | 42

instead of the people.
289
I'm amazed by the number of MPs we have in parliament. But there r so many empty
seats.... Btw is our country so big that we need so many MPs?
290
Ah, so this is basically proof that you need more Oppos in Parliament. Because when
you have one party "vote" for big decisions, it always ends up as a landslide. Think
before the next GE. Think.
291
Fair enough but lets see when time comes for hike to be implemented that WP better
have a fiscally prudent and sound alternative if it still going to object to a collective tax
like gst. It better not use short term ideas like land sales to bridge recurring expenditure
if it is going to be taken seriously as responsible citizens looking out for longer term
interest of the nation and not people who either have no sense for the next generation
(no kids) or who have dual citizenship/residency in another country.
292
Oppose for the sake of opposition duties? Look at the bigger pictures and how we are
standing as compare to our neighbour countries. We are already blessed and it is a
tough job to manage polices, internationalism, social issues and many that a commoners
will not faced. If really dislike living in Singapore, by all means have choice to do what
ever you want. =) there are many countries to choose to live in. Thats life and move on.
293
Tiger in rally, mouse in parliament. A full debate on long term financing for an ageing
population is a Distraction? And the elected WP MPs do not want to debate in their first
world parliament, choosing instead to fan the flame of anger in a rally where no one can
correct them. engSweeKeat gives The Workers' Party the smack down for its cynical
and cavalier approach towards an important issue for Singapore. 挂挂挂挂挂挂挂头, 挂挂挂挂挂挂挂挂挂挂挂头
294
Sure lah, if any white MPs voted against, first, their performance bonuses gone. Next,
taken out from the next GE as potential incumbent. For Ministers, demoted or removed
and replaced!
295
This seems to be the practice in also all democracies. opposition votes against and
critises but never have opposing parties work together for their country because they
never want to admit their opponent could be right.
296 Bundle in GST in is a strategic moves by the PAP, it gives business advance notice and
at same time less painful when implementing it later or it risk becoming a election
Page | 43

issuing
297
As usually.. Recently a MP just mentioned that we shuld not have a Yes Sir sys in our
govenviroment..and should not scare of our boss... But sad to see all PAP MP voted
something tbat what seem to go againt their principle. Dun opp for the sakw of opp...
but also dun vote for the sake of vote.. And very curious why they know all vote againt
the raise is from Opp Party? Tot their voting should be secrect so that no one sgall
know... if open vote sure all pap mp dun like also must vote support..if not im sure next
election can retired... see what happen to Tan chuan Jin... Demoted from a Potential PM
to a Speaker of Parliment over a night.
298
It is gd to share the possibility of a hike in gst provided they are cleaer and determine
the type of scenarios that warrant the increment or not. Not a supporter but sylvialim
got a point this time.
299
Seen like many here are saying opposition party oppose for the sake of opposing. Did
anyone missed up the part on which different suggestions are suggest but all being
barked back. Did any of the suggest came into consideration?
300
Do everyone who saying WP done nothing agree and willing to accept the 2% increase?
though ultimately we know nothing can stop after such announcement make isnt it.
301
Of course parliament approves without question. Competitive against?!? US? Case-in-
point: Lee hsienloong, where is the book on national reserved that was asked by the
first elected President Mr.OngTeng Cheong? If there isn't are you spending
unnecessarily on a "president" from nathan, uncle Tony and Halimah as they cannot do
their jobs? And isn't it same to a household spending on everything in sight not
knowing how much money they have? For that same reason it is imperative company's
and countries are to account for their reserves annually so as to set the budget. Hence,
why calls to question your annual budget. Where did you get the numbers from? Does
give use our cpf money? Give never said where they got the money to invest since, they
do not provide interest payments.
302
WP missed the opportunity to make an impact with constructive proposals. They need
to recruit top minds to come up with compelling solutions, otherwise what good are
they serving? Just oppose for the sake of opposing. Sounds to me like an easy job with
steady income
Page | 44

303
Nice to see all the 9% GST and price hike supporters here. And a budget that never
meets the budget, but instead overspends every year much worse than an uneducated
teenager without prior knowledge in financial planning. Great society we have here.
Now we all know the people who will vote for 10% GST next year. You drain the
citizens of it's ability to spend and own a large portion of the country's capital for your
personal income, it is no wonder we are always short of funds.
304
Frankly trying to be objective. Low said it is a good budget. And supposely new oppo
leader only gripe seems to be GST as he wants to sell land or leases to fund govt
recurrent expenditure that many non partisan and even oppo supporters appear not to
agree. So why oppose other than opposing for the sake of opposing? Is oppobuiding
their credibility this way or turning off even their supporters?
305
Opposition parties need to work much harder to put more candidates into parliament.
There is overwhelming PAP members in parliament presently. Opposition MPs can
never outvote them.The reality is there.
306
Instead of coming with constructive proposals, LTK called the GST hike a distraction
to be debated at "election rallies." No surprise since WP's modus operandi is to play on
populist sentiments during election rallies to gain votes. Thank you LTK and WP for
being so "transparent" about your "motives" and "intentions" at the next GE.
307
Don't even know why bother to vote. All PAP MPs don't have have their own voice or
guts and have to vote with their party decision (unless they don't want to keep their job).
To me this is simply self-serving of themselves and not of the citizens. So please don't
ever say again that PAP MPs are serving the people. Singapore may be a demomcratic
society, but one questions, is the PAP itself a democratic entity?
308
When you waste your votes by whitening it... you inflict upon yourself and your fellow
citizens a hefty price - high costs of living and denial of having your voice to make a
difference... a waste of all the school fees spent on your education since you don't even
understand the game rules of voting and the purpose of your vote and voice...
309
Since WP voted against the hikes, they should come up with proposals on how the govt
can raise money. That is if they can generate revenue for the country. BTW has their
accounting issue been fixed at their end yet?
Page | 45

Table 2: Scores of nine traits of 309 subjects in a 1-7 scale
Com
ment
Clarit
y of
ideas
Lev
el of
emo
tion
Leve
l of
obje
ctivit
y
Past
perspe
ctive
Now
perspe
ctive
Future
perspe
ctive
Level
focus
on
persona
lities
Level
of
criticis
m of
corpor
ate/
busine
ss
Level of
criticis
m of
govern
ment/
public
service
depart
ments
1 4 4 6 6 3 3 1 2 7
2 2 2 2 6 1 3 3 7 7
3 3 7 7 7 1 2 2 7 7
4 1 2 4 7 1 2 4 7 5
5 2 4 5 6 2 4 1 7 4
6 1 5 7 6 2 2 3 7 2
7 1 4 4 7 1 2 1 7 6
8 1 7 7 5 1 3 1 7 2
9 1 4 5 5 1 3 1 7 6
10 5 5 7 7 3 7 2 1 7
11 3 5 6 7 2 5 5 7 1
12 3 3 7 7 1 2 4 7 3
13 1 2 1 7 1 7 4 7 7
14 1 2 4 7 5 7 6 7 7
15 1 7 7 7 2 7 5 7 4
16 3 3 4 7 2 2 4 7 7
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17 1 6 4 7 3 4 2 7 7
18 4 3 6 7 1 2 2 7 7
19 7 4 7 3 5 4 7 7 7
20 4 7 6 7 4 7 3 7 7
21 3 7 7 7 1 1 3 7 5
22 2 7 7 5 2 1 3 7 5
23 1 2 1 5 1 4 1 7 7
24 1 3 4 7 2 7 4 7 7
25 2 6 5 7 1 7 2 7 7
26 2 3 4 5 1 7 4 7 7
27 2 1 7 2 7 7 5 7 7
28 5 2 4 7 1 7 2 7 5
29 2 2 6 4 5 5 1 7 3
30 2 2 5 6 1 7 1 7 7
31 5 5 7 7 1 7 1 7 7
32 3 7 5 7 1 3 1 7 7
33 2 7 6 4 1 7 1 7 7
34 1 2 6 3 2 4 1 7 6
35 1 3 5 7 1 7 1 7 7
36 1 1 6 7 1 3 1 7 7
37 2 1 6 7 1 7 2 7 7
38 1 3 5 5 1 7 2 7 7
39 6 1 7 7 3 7 5 7 7
40 3 5 6 7 2 4 2 7 7
41 1 5 2 5 1 7 2 7 7
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42 5 3 7 5 1 7 4 7 2
43 1 5 5 7 1 7 2 7 7
44 2 2 5 4 1 3 2 4 7
45 5 2 3 7 1 7 4 7 7
46 6 2 6 7 3 7 2 7 7
47 1 7 6 7 1 7 2 7 7
48 1 2 5 7 1 6 2 7 7
49 5 2 5 7 3 7 1 7 7
50 2 1 4 7 1 7 1 7 7
51 2 6 5 7 1 2 2 1 7
52 4 5 6 7 1 7 2 7 7
53 6 6 4 7 1 3 2 4 7
54 6 2 6 7 2 7 1 7 7
55 2 2 4 5 1 3 2 7 7
56 5 1 7 4 2 7 5 7 5
57 2 5 7 7 2 7 3 7 7
58 3 2 5 7 1 7 2 7 7
59 3 3 7 3 1 7 1 7 7
60 3 2 7 7 1 7 1 7 1
61 2 4 7 7 1 7 1 7 7
62 6 3 7 3 2 7 1 7 4
63 6 6 7 3 1 7 2 7 3
64 7 2 7 7 1 7 1 7 4
65 7 3 7 7 1 7 4 7 2
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66 3 2 7 4 1 7 1 7 2
67 6 3 7 7 1 7 1 7 7
68 2 4 7 5 1 7 2 7 1
69 3 3 7 7 1 7 1 7 1
70 3 3 5 7 1 7 1 7 7
71 7 1 7 7 2 7 1 7 7
72 4 1 7 7 1 7 1 7 4
73 5 2 7 7 1 7 2 7 3
74 5 2 7 7 1 7 1 7 2
75 1 1 1 7 1 2 1 7 7
76 3 4 6 4 3 2 7 2 1
77 3 2 2 3 1 6 2 2 1
78 1 2 1 7 1 2 1 7 7
79 5 2 5 7 3 1 6 2 2
80 2 2 4 7 2 1 2 3 3
81 1 1 2 6 2 1 2 7 7
82 6 3 7 7 1 2 1 2 2
83 6 1 7 2 2 2 2 2 2
84 1 6 7 3 3 3 2 7 7
85 3 5 7 7 2 7 7 6 6
86 3 5 6 7 2 5 6 7 1
87 3 3 7 7 1 2 6 7 3
88 1 2 1 7 1 7 7 7 7
89 1 2 4 7 5 7 7 6 7
Page | 49

90 1 7 7 7 2 7 6 7 4
91 3 3 4 7 2 2 7 7 6
92 1 6 4 7 3 4 6 7 7
93 4 3 6 7 1 2 6 7 7
94 7 4 7 3 5 4 7 7 6
95 4 7 6 7 4 7 7 6 7
96 3 4 6 4 3 2 7 2 1
97 3 2 2 3 1 6 2 2 1
98 1 2 1 7 1 2 1 7 7
99 5 2 5 7 3 1 7 2 2
100 2 2 4 7 2 1 2 4 3
101 1 1 2 6 2 1 1 7 7
102 6 3 4 7 1 2 1 2 2
103 6 1 7 2 2 3 2 2 2
104 1 6 6 3 3 2 2 7 7
105 3 4 7 7 2 6 7 6 6
106 3 5 6 7 2 5 6 6 1
107 3 3 7 7 1 2 6 7 3
108 1 2 2 7 1 7 7 6 7
109 1 2 4 6 5 7 7 6 7
110 1 7 7 7 2 7 6 7 4
111 3 3 5 6 2 2 7 7 6
112 1 6 4 7 3 4 6 7 6
113 7 3 6 7 1 2 6 7 7
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114 7 1 6 3 5 4 7 7 6
115 4 6 6 7 4 7 6 6 7
116 4 4 6 4 3 2 7 2 1
117 3 3 2 3 1 6 2 2 1
118 1 2 2 7 1 2 1 6 7
119 5 2 5 6 3 1 6 2 2
120 2 1 4 6 2 1 1 3 3
121 1 1 2 6 2 1 2 7 7
122 7 3 6 7 1 2 1 2 2
123 6 2 7 2 2 2 2 1 2
124 2 7 7 3 3 3 2 7 7
125 3 5 5 6 2 7 7 6 6
126 3 5 5 7 1 5 6 7 1
127 3 2 7 6 1 2 6 7 3
128 1 1 2 6 1 7 7 7 7
129 1 2 3 7 5 7 6 6 7
130 1 6 7 6 2 7 6 7 4
131 2 3 4 7 2 2 7 6 6
132 1 7 5 7 3 4 6 7 6
133 4 3 5 6 1 1 6 7 7
134 7 4 6 3 5 4 7 5 7
135 4 5 6 7 4 7 7 6 7
136 4 4 6 4 3 2 7 2 1
137 3 1 2 3 1 6 2 1 2
Page | 51

138 2 1 1 7 1 1 1 7 7
139 5 2 5 7 3 2 6 2 2
140 1 1 4 7 2 2 2 3 3
141 2 1 2 6 2 1 2 7 7
142 7 3 6 7 1 2 1 2 2
143 7 2 7 2 2 2 2 2 2
144 2 7 7 4 3 3 2 7 7
145 2 5 7 6 2 7 7 6 6
146 2 5 6 7 1 5 6 7 1
147 3 2 7 7 1 2 7 7 3
148 1 1 1 7 1 7 6 7 7
149 2 2 4 7 5 6 7 6 7
150 2 7 6 6 2 7 6 7 4
151 4 4 3 2 2 6 3 5 4
152 4 3 3 2 5 2 4 3 3
153 3 4 3 1 4 4 3 1 7
154 2 2 3 3 5 4 3 1 7
155 4 3 3 5 4 5 4 2 7
156 5 3 5 5 4 6 4 1 6
157 5 3 3 6 3 3 4 4 4
158 1 3 2 5 2 2 6 1 1
159 2 3 2 1 3 3 4 2 3
160 5 4 3 2 4 5 3 3 5
161 5 2 3 2 5 5 4 3 3
Page | 52

162 3 2 3 2 5 6 3 4 6
163 4 2 3 2 5 5 3 2 6
164 3 2 4 3 3 4 3 5 4
165 2 2 4 2 3 4 3 2 5
166 4 3 4 3 3 5 3 5 5
167 3 2 3 3 4 4 3 3 3
168 3 3 4 3 3 4 3 3 4
169 1 3 4 3 3 3 5 4 6
170 2 2 1 3 3 4 4 3 5
171 1 2 1 3 4 4 5 4 5
172 2 3 3 2 4 4 3 4 5
173 2 3 2 3 3 5 3 4 5
174 3 2 4 3 4 5 5 3 5
175 1 1 2 3 3 3 4 2 3
176 2 4 3 3 3 4 4 3 5
177 1 2 2 3 4 4 3 4 5
178 2 2 3 1 4 5 4 2 6
179 3 5 3 3 5 5 4 5 6
180 2 4 3 3 5 6 4 5 7
181 4 4 5 3 5 6 5 5 4
182 3 2 4 3 5 5 5 6 7
183 6 4 4 5 6 7 5 7 7
184 5 4 3 6 6 7 5 3 6
185 4 5 4 6 6 7 4 3 6
Page | 53

186 6 5 4 5 6 6 4 3 7
187 6 4 3 6 5 7 3 4 6
188 5 7 5 4 6 7 3 4 7
189 2 4 3 4 4 4 3 2 4
190 2 4 3 5 4 5 6 2 3
191 1 4 2 3 4 4 4 3 5
192 2 3 4 4 4 4 5 7 7
193 5 4 5 5 6 6 4 6 7
194 2 2 5 4 1 3 2 4 7
195 5 2 3 7 1 7 4 7 7
196 4 5 6 4 3 4 2 3 6
197 5 4 3 7 4 7 2 4 7
198 5 2 5 7 1 6 2 7 7
199 3 3 5 7 3 7 1 5 3
200 4 1 4 5 1 3 6 7 4
201 7 6 5 7 1 2 2 7 7
202 5 7 6 4 5 7 2 7 7
203 7 4 6 6 6 7 5 4 7
204 6 4 6 7 2 7 5 6 7
205 6 4 4 5 3 3 2 6 7
206 5 3 5 4 7 7 3 4 7
207 6 5 4 5 2 6 3 7 7
208 5 4 7 4 5 4 2 4 7
209 6 4 5 3 5 6 1 5 5
Page | 54

210 4 6 4 5 6 4 4 6 7
211 2 4 5 3 1 5 1 4 7
212 6 3 7 3 2 7 1 7 4
213 4 5 3 3 4 5 2 4 7
214 7 4 3 5 6 4 4 5 7
215 7 3 6 6 4 7 3 6 7
216 7 6 7 5 4 7 4 7 7
217 4 5 6 5 4 5 6 7 7
218 5 4 3 6 4 6 3 5 7
219 3 3 7 7 1 7 1 7 6
220 6 3 5 7 1 5 1 5 4
221 7 5 7 7 2 7 7 7 5
222 4 4 7 6 4 4 1 7 7
223 4 2 3 7 7 7 2 7 5
224 7 2 4 6 1 7 1 7 4
225 3 2 3 4 6 5 3 7 5
226 1 2 1 5 1 6 5 5 1
227 2 2 3 3 2 1 2 7 6
228 2 4 5 7 1 3 2 7 7
229 2 2 3 5 1 1 5 7 3
230 1 6 2 4 1 3 1 7 3
231 1 6 3 5 1 5 2 7 3
232 1 4 4 6 1 7 2 7 6
233 2 5 4 1 2 7 7 7 7
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234 1 1 2 7 1 5 3 7 5
235 1 2 2 2 1 5 1 7 7
236 3 4 4 7 1 6 3 7 6
237 1 3 5 1 1 1 2 7 5
238 3 3 4 6 1 6 3 7 6
239 3 3 4 5 1 7 7 7 7
240 1 1 4 5 1 5 5 7 6
241 6 2 6 7 6 7 6 7 7
242 2 1 4 3 1 7 5 7 7
243 6 1 6 5 1 2 7 2 7
244 3 1 2 2 2 3 7 3 6
245 6 6 7 7 1 7 1 7 7
246 7 6 7 5 1 7 2 3 7
247 2 2 4 7 1 3 3 7 6
248 1 2 2 3 1 6 2 6 2
249 3 2 4 6 1 6 6 2 3
250 1 1 1 5 1 7 1 3 6
251 5 1 5 6 5 7 2 2 7
252 2 1 4 2 7 7 1 7 7
253 5 1 5 7 1 7 2 5 6
254 1 1 2 5 1 7 3 3 7
255 1 1 1 7 1 6 1 7 5
256 1 1 6 2 7 7 1 4 7
257 1 1 1 7 7 7 1 3 7
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258 5 1 6 7 7 7 2 7 7
259 2 1 4 5 1 7 3 3 1
260 6 1 3 1 2 7 3 3 1
261 2 1 4 5 1 7 5 3 1
262 1 6 6 1 1 7 6 6 3
263 6 1 7 6 1 7 1 5 1
264 1 1 1 3 1 6 1 6 3
265 1 1 2 5 1 5 1 6 3
266 1 3 3 3 1 7 1 7 3
267 4 1 5 4 6 2 1 6 2
268 1 1 4 2 1 6 3 6 3
269 5 1 4 5 1 2 5 4 4
270 1 1 7 3 1 2 4 7 4
271 7 1 6 1 2 7 7 7 6
272 1 1 1 3 1 7 3 5 6
273 4 1 5 2 6 7 7 4 7
274 1 1 1 3 7 2 7 7 3
275 5 1 5 4 7 7 3 7 5
276 1 1 5 1 1 7 1 6 2
277 3 1 4 2 7 7 3 6 5
278 3 1 4 2 5 7 3 5 5
279 1 1 1 5 7 7 5 5 5
280 1 1 1 1 6 7 6 7 1
281 4 1 5 7 7 7 1 7 5
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282 1 1 3 3 3 7 1 6 4
283 5 1 5 7 7 7 3 6 5
284 1 1 5 7 7 7 6 7 5
285 5 1 5 5 6 7 7 7 4
286 1 1 2 5 1 7 4 7 5
287 1 1 1 7 1 1 1 7 3
288 3 1 5 7 1 5 2 7 3
289 1 1 1 5 4 6 6 7 2
290 3 1 3 7 1 7 2 7 3
291 5 1 5 7 6 5 6 7 4
292 1 1 1 5 1 2 5 7 3
293 1 1 1 2 1 5 1 7 6
294 1 1 3 5 1 7 3 7 5
295 6 1 6 7 7 7 3 6 1
296 1 1 2 7 1 7 2 7 1
297 1 1 4 7 7 7 7 6 6
298 3 1 5 7 7 7 4 7 3
299 1 1 1 7 7 7 3 7 6
300 3 1 2 7 7 7 2 7 5
301 3 4 4 6 6 7 3 7 4
302 1 2 2 5 7 7 3 7 5
303 1 3 3 5 1 7 4 7 5
304 2 1 3 5 7 7 3 7 4
305 1 1 1 7 7 7 3 7 4
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306 1 3 5 7 7 7 2 7 4
307 3 1 4 7 7 7 3 7 2
308 6 1 7 7 7 7 3 7 5
309 3 1 5 7 2 5 3 6 4
Table 3: Initial Cluster Centres
Cluster
1 2 3 4
Clarity of ideas 6 2 1 2
Level of emotion 1 1 3 5
Level of objectivity 6 1 2 4
Past perspective 7 7 5 1
Now perspective 7 1 2 2
Future perspective 7 1 2 7
Level focus on personalities 3 1 6 7
Level of criticism of
corporate/ business
6 7 1 7
Level of criticism of
government/ public service
departments
1 7 1 7
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Table 4: Iteration history of Cluster Centres
Iteration
Change in Cluster Centers
1 2 3 4
1 5.153 4.704 4.909 5.107
2 .510 .399 .627 .950
3 .304 .193 .450 .686
4 .097 .289 .518 .414
5 .068 .063 .000 .142
6 .105 .123 .073 .283
7 .232 .187 .099 .449
8 .358 .403 .146 .762
9 .150 .389 .162 .440
10 .283 .199 .000 .302
11 .470 .111 .221 .301
12 .455 .132 .107 .330
13 .334 .106 .000 .277
14 .237 .145 .126 .197
15 .217 .195 .000 .267
16 .000 .053 .000 .040
17 .000 .133 .000 .095
18 .000 .000 .000 .000
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a. Convergence achieved due to no or small change in cluster
centers. The maximum absolute coordinate change for any
center is .000. The current iteration is 18. The minimum
distance between initial centers is 10.440.
Table 5: Final Cluster Centres
Cluster
1 2 3 4
Clarity of ideas 4 1 3 4
Level of emotion 2 2 3 4
Level of objectivity 4 3 4 6
Past perspective 5 5 4 6
Now perspective 6 1 3 2
Future perspective 6 5 4 5
Level focus on
personalities
4 3 4 3
Level of criticism of
corporate/ business
6 7 3 7
Level of criticism of
government/ public
service departments
6 6 4 5
Table 6: ANOVA of Cluster Centres
Cluster Error
F Sig.
Mean
Square df
Mean
Square df
Clarity of ideas 95.124 3 2.809 305 33.858 .000
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Level of emotion 96.904 3 2.346 305 41.304 .000
Level of objectivity 140.293 3 2.178 305 64.419 .000
Past perspective 67.043 3 2.930 305 22.884 .000
Now perspective 307.709 3 .987 305 311.681 .000
Future perspective 95.000 3 3.569 305 26.619 .000
Level focus on
personalities
25.254 3 3.944 305 6.403 .000
Level of criticism of
corporate/ business
260.291 3 1.137 305 228.953 .000
Level of criticism of
government/ public
service departments
67.866 3 3.577 305 18.971 .000
The F tests should be used only for descriptive purposes because the clusters have been chosen
to maximize the differences among cases in different clusters. The observed significance levels
are not corrected for this and thus cannot be interpreted as tests of the hypothesis that the cluster
means are equal.
Table 7: Number of cases in each Cluster
Number of Cases in each
Cluster
Cluster 1 67.000
2 74.000
3 65.000
4 103.000
Valid 309.000
Missing .000
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