Exploring Extreme Organizational Behavior

The provided content presents a collection of academic papers and online resources related to organizational behavior, management, and psychology. The topics covered include organizational structure, multicultural competence, employee motivation, proactive behavior, job insecurity, and leadership. Papers from various journals, such as the European Journal of Work and Organizational Psychology and the International Journal of Operations and Production Management, are included in the content. Additionally, online resources like blog posts and articles on incentivizing marketing provide insights into organizational structures and theories of motivation.

ORGANIZATION BEHAVIOUR

Table of Contents
Introduction...........................................................................................................................................3
Section 1 ...............................................................................................................................................3
Q. 1 Compare the three types of organisational structures and organisational cultures...................3
Q.2 Describe how the relationship between an enterprise structure and culture can effect on the
performance of the business.............................................................................................................4
Q. 3 Determine and explain the factors which impact individual behaviour at work. Why a
manager should understand individual behaviour ?.........................................................................4
Q.4 Describe how organizational theory underpins the practice of management and discuss their
contribution to management.............................................................................................................5
Q. 5. Compare the leadership styles of the two managers and how different/similar they are from
..........................................................................................................................................................6
Q. 6. Assess the different approaches to management utilized by the two different corporation....6
Q. 7. Explain the effect of different leadership styles may have on motivation of managers and
staff in firm during periods of change..............................................................................................7
Q. 8 Compare the application of different motivational theories.....................................................7
Q. 9. Evaluate the usefulness of motivation theories for managers in Hilton.................................8
Conclusion.............................................................................................................................................8
References
.............................................................................................................................................................10

INTRODUCTION
Organizational behaviour is effective mode to enhance interaction abilities of employees in
the team. This study aids enterprise to operate better business in the nation. It is utilized for staff
members to increase their performance and effectiveness in the corporation (Boddy and et.al.,
2015). Hilton is famous resort which provides optimistic services in food and beverages in the
United Kingdom. The present file introduces organizational culture and structures in the nation. It
also discusses different type of factors like job responsibilities, work culture and leadership. It
describes about organisational theories in the Hilton. It represents the motivational theories to
motivate the employees in the hotel.
SECTION 1
Q. 1 Compare the three types of organisational structures and organisational cultures.
There are many type of organisation structures and culture which provides help to manage its
functions in firm.
Organisation structure
Functional organisation structure is based on job function. For example, Ikea organisation divides
its job functionalities on the basis of various departments like marketing, finance and human
resource. Generally, firm uses this structure due to utilization of employees and their coordination.
Product organizational structure has specific managers which report to directly their president or
head of firm by product wise. For example, Tesco company uses this process to manage its retail
operations in every cities of the nation (Devaney, 2014). Generally, this approach enables the firm
for diversification of products in the country.
Geographical organisational structure is based on area wise operations in the world. For example,
FMCG firms like Nestle uses to sell its product in different region of the world. Organisations uses
this structures due to decentralized operations in the different nations.
Organisation culture
Power culture few managers gives order to perform any type of job in the organisation whose
influence spreads the whole the corporation (Caesens, and et.al., 2015). For example. Financial
firms uses this type of culture to get optimistic output. Organisation emphasizes only on result of
employees rather then how they do it. Corporation uses this culture due to take quick decisions
regarding work.
In the role culture, employees of firm aware about their roles and duties. For example, Software

organisations use this process to reduce risk regarding individual job (Chen and Tan, 2013). This
way, firm can get better efficiency in the market.
Task culture is applied when teams are made to solve specific problems or progress projects in the
firm. For example, research based organizations use this type of culture to complete particular
study. It also helps to develop effective leadership and personalities in the firm.
Q.2 Describe how the relationship between an enterprise structure and culture can effect on the
performance of the business.
Relationship between structure and culture effective performance of business in positive and
negative manner.
 Structure impacts- Hilton uses hierarchical structure in the organisational premises in the
United Kingdom. Mainly, top level management takes decision with managers and important
employees of the firm (Cheung-Judge and Holbeche, 2015). This process also motivates all
staff members to work in a appropriate manner. Effective structure of Hilton also helps to
increase the efficiency and performance in the nation. It also aids the employees to realises
their roles and responsibilities which provides huge reliability regarding work in the
organisation. In addition, it also reduces departmental conflicts with help of better structure
in the Hilton.
 Cultural Impacts- Working culture is also effective in the hotel. It also provides better
inspiration to do any kind of work in the organization. Pragmatic culture of Hotel helps to
complete goal and objectives effectively in the nation (Coghlan and Brannick, 2014). As per
this culture, organization gives most priority to its consumers to provide better services.
This way, firm is attracting customers towards its services in the UK. This process is also
aiding to increase its efficiency and performance of Hilton. This culture also emphasizes to
enhance training and development activities for better improvement of staff members and
workers in the hotel. This way, Hotel is facing less complexities as comparison of other
organisations in the nation (Gibbins-Klein, 2011).
Q. 3 Determine and explain the factors which impact individual behaviour at work. Why a manager
should understand individual behaviour ?
Leadership and work culture also create positive environment for employees in the Hotel. It
is described as follows.
 Leadership-It is activity which is handled by managers in the organisation. It also guides the

its employees in right direction in order to complete work effectively in the Hilton. So staff
members of firm do not feel more complexities in their work (Child, 2015). These things aid
to increase the efficiency and performance in the organisation.
 Work culture- Generally positive culture of Hilton also make the happy and enthusiastic in
the corporation premises. It also contributes effective role to enhance the productivity in the
work (Adika, Adesina and Rabiu, 2013). Management of Hilton also maintains transparency
with all staff members.
 Job responsibilities- With aid of these things, manager also inspires the employee's to
perform job effectively in the Hilton. This process also helps the individual to increase its
skills in the organisation. This way, staff members also reduces chances of work load in the
firm.
Managers of Hilton also try to understand individual behaviour to give particular authority
on the basis of task performance, loyalty and punctuality (Akintayo and Babalola, 2011). These
things help the leader to complete their work in a effective manner. Generally, managers can find out
working style of employees on the base of their performance in the hotel. Punctuality of staff
members states that consciousness regarding job in the organisation. Loyalty is also shows its
sincerity and honesty to conduct any work in the firm. This way, leaders get huge help to know
behaviour of individual in the Hilton.
Q.4 Describe how organizational theory underpins the practice of management and discuss their
contribution to management
Organization theories also also impact positively to perform work. But organization has to
choose this concept as per their work to get better output in the nation (Biswas, 2015). This process
also helps the Hilton to increase its speed of employees by providing effective knowledge of work,
motivation and providing extra facilities like better salaries and incentives and bonus. Classical
neoclassical and modern theories also helps the corporation to get its goals and objectives in the
hospitality market of United Kingdom.
Administrative theory also associates the concept of staff, line, committees and functionality
of management in the organization. Firm can use division of work which help to enhance its
managerial and operational work. Scientific Management is a concept of management that analyzes
work flows of firm (Northouse, 2012). The main objective of method is to improve economic
efficiency as well as labor productivity in organization. Theory of bureaucracy also emphasizes on
the two things in the organization. First, it obliges the firm to follow the hierarchical structure.
Second, corporation and its employees has to follow clearly defined legal rules to manage
organizational operations in the nation.

This organizational theories also help the Hilton to follow specific process. These things
contribute effective role for organization to complete their goals and objectives in a appropriate
manner in the firm. Corporation is also managing its hospitality operations in the effective manner
with utilization of administrative theory in the United Kingdom. This theory is also motivating the
employees to perform better in their work in the Hilton (Palliam, 2012).
Q. 5. Compare the leadership styles of the two managers and how different/similar they are from
Generally, Hilton and Dorchester hotel follows different type of learning styles in the United
Kingdom.
 Leadership style of Dorchester- Mainly, this hotel follows autocratic style to manage its
operations. Organisation is facing so many problems in the nation. Management of firm do
not associate its staff members in the meeting to take development and managerial decision.
This process is demotivating its employees in the Dorchester (Parvin, 2014). It is increasing
turnover rate of staff members in the organisation. Due to this reason, organisational
efficiency and performance of hotel is also affected in the United Kingdom. As per results,
this approach is ineffective for regular use in the firm
 Leadership style of Hilton- Generally, Hilton considers democratic leadership style to handle
its hospitality operations in the United Kingdom. It is also effective approach for hotel. So
corporation is not suffering many complexities as comparison of Dorchester in the nation.
Management of enterprise also include its employees in the meeting to take managerial and
strategic development decisions (Robbins and et.al., 2013). This procedure is inspiring its
staff members in the Hilton. Democratic leadership style is also helping the hotel to reduce
turnover rate of employees in the corporation. Efficiency and performance of hotel is
increasing as comparison of Dorchester in the United Kingdom.
Q. 6. Assess the different approaches to management utilized by the two different corporation
Generally both organisations follow different management approaches in the United
Kingdom. Dorchester uses highly autocratic style in the nation. This method de-motivate its staff
members in the organization. On the other side, Hilton follows democratic leadership style for its
employees (Khan, Kadir and Wahab, 2010). This approach also motivates its members and workers
towards its job in the firm. It is increasing efficiency of the hotel in the UK. Dorchester also
considers highly hierarchical structure which oblige its employees to follow many rule and
regulations. These things are enhancing departmental issues in the firm. On the other point view,
Hilton utilizes hierarchical structure to manage its operations. It also provides effective freedom to
its staff members which motivate them internally in the hotel. Due to this impact, organisation is
not suffering departmental conflicts to handle its operations (Epifanić, 2013). Dorchester is also

facing so many issues between staff members because many of them are belong from various
countries. So these thing produces language issues for employees and workers in the enterprise. On
the other side, Hilton also recruits diversified workforce to perform its work from them. There are
no issues among members because hotel also follows training and sporting activities in month which
develops effective relationship among staff members (Sevi, 2010).
Q. 7. Explain the effect of different leadership styles may have on motivation of managers and staff
in firm during periods of change
Hilton can face positive and negative as per leadership styles implementation during change
of period. For example, organisation is going to change technological environment by installing new
software like Enterprise Resources Planning (ERP). If management of hotel follows autocratic
approach on the employee's then members of firm will not follows their orders (Keršienė and
Savanevičienė, 2015). They can show their resistance to install new software in the hotel. In
addition, they can oppose the training programmes in the hotel. So Managers of firm can feel so
much uncertainty during changing period of technology. This process can also affect present
working conditions to provide better service to consumers in the Hilton. If organisation utilizes
democratic leadership style to change technological environment then employee's of hotel can also
support the managers to implement this activities. They can also try to learn this new software to
increase their speed in the organization (Chiu, Lin and Han, 2015). This process also motivates them
regarding work in the Hilton. This way, Hilton can increase its efficiency in the nation.
Q. 8 Compare the application of different motivational theories
There are many content and process motivational theories. Generally Maslow, ERG and X
and Y theories are categorised under content theory while reinforcement, expectancy, equity theories
come under process theory.
Reinforcement theory is separated in positive, negative, punishment and extinction.
organisation can give fully concentration to eliminate the weakness of staff members in Hilton under
the first step. This procedure can also increase the performance as well as teamwork of employees
by providing effective responsibilities in the hotel (Stotz, 2015). Reinforcement theory does not
more emphasize more on salaries of the employees. If staff members gives better efforts for Hilton
then firm provides effective salaries to them. Often, this procedure demotivate the employees in
organization. In addition, these people can also leave the enterprise.
Maslows theory is classified in five section such as fundamental requirement, security,
belongingness, esteem and self actualization. It does not concentrate to remove weakness of
employees in the first step. This thing affects performance of Hilton in market. Corporation can
suffer with many issue in the UK (The Content Theories of Motivation, 2015). If Hilton execute

Maslows theory then this method can render effective inspiration to perform better work in
employees through completing its basic requirements such as better salaries in the firm.
Q. 9. Evaluate the usefulness of motivation theories for managers in Hilton
There are many usefulness of motivation theories for managers of Hilton in the United
Kingdom. It is represented below the paragraph.
Usefulness of Reinforcement theory
 This theory also helps the managers of organisation to increase its business in the hospitality
market of UK.
 It also aid the leaders to reduce work load situations very fast because this concept also
emphasizes on the to provide more incentives instead of extra work in the Hilton (Mustafa
and Kingston, 2015).
 Reinforcement theory contribute effective role for managers to increase the productivity of
organisation as comparison of other approaches by giving effective knowledge in starting
phase in the nation.
 It also helps the management to increase the core competencies of employees which
provides better competitive advantages in the market (Mangadu Paramasivam, 2015).
Usefulness of Maslow theory
 This concept also contribute effective role for managers to keep stay the employees for long
time by providing effective salary, bonus, incentives, job security as well as medical
insurance in the Hilton. It also improves relations between employees and managers by
giving these facilities in the organisation.
 Maslow theory also helps the managers to develop honesty and loyalty in staff members by
associating in the meeting to consider any type of decision in the Hilton (Aaltonen and Hytti,
2015). This process also aids the managers to realise importance of employees in the hotel.
 Maslow theory also aid the managers to use ideas and concepts to increase the frequency of
consumer by taking suggestions from the employee's in the meeting within corporation.
CONCLUSION
From the report, it is found that effective relations between organisation structure and culture
is increasing the performance of Hilton in the United Kingdom. Job responsibilities, work culture
and leadership also help to improve working style of individual by creating positive impact in the
hotel. In addition, democratic leadership style of organisation is giving appropriate advantage to
increase its productivity in the nation. Management of Hilton is providing appropriate competitive

advantage to earn more profit as comparison of Dorchester in the UK. It can be concluded that
Reinforcement and Maslow theories also is helping the firm to motivate the employees regarding
work.

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