Stakeholder Management of Woolworths Report 2022

Running head: STAKEHOLDER MANAGEMENT OF WOOLWORTHS
STAKEHOLDER MANAGEMENT OF WOOLWORTHS
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STAKEHOLDER MANAGEMENT OF WOOLWORTHS1
Executive Summary
The report is built on the study of a company named Woolworths that functions in the retail
industry of Australia. The analysis is related to the methods by which the organization has
been able to develop different functional areas of business like, sales and marketing,
financials, human resources, production and distribution, research and development and
customer services. The internal and external stakeholders of Woolworths and their impact on
the operations of the company has also been discussed in the report in detail. The report has
provided a detailed picture related to the impact that stakeholders can have on the operations
of the company. The stakeholder matrix that is developed as a part of the report is also able to
show the major stakeholders of Woolworths.

STAKEHOLDER MANAGEMENT OF WOOLWORTHS2
Table of Contents
Introduction and background information on your business example...........................3
Main discussion..............................................................................................................4
Identify functional areas.............................................................................................4
Identify internal and external stakeholders and their roles........................................6
Identify the nature and degree of main stakeholders’ interests, and implications of
conflicting interests................................................................................................................8
Identify the level of main stakeholders’ influence.....................................................9
Create a stakeholder matrix......................................................................................11
Conclusion....................................................................................................................12
References....................................................................................................................14

STAKEHOLDER MANAGEMENT OF WOOLWORTHS3
Introduction and background information on your business example
Stakeholder analysis is considered to be major technique that is implemented by the
organizations in order to understand the requirements of the stakeholders who are the part of
a particular project. The proper identification of stakeholders is a major activity that needs to
be performed in order to ensure the success that can be gained by the company. The needs of
stakeholders and the methods by which they are able to affect the processes of the
organization can be understood with the support of stakeholder examination frameworks
(Agudo‐Valiente, Garcés‐Ayerbe & Salvador‐Figueras, 2015). The strategic view of the
stakeholders of the organizations is considered to be a significant factor that is related to
successful operations in various industries. The report will be mainly based on the analysis of
different functional of the Australian organization named Woolworths that functions in retail
industry of the country. The internal and external stakeholders and their impact on the
organizational revenues will also be examined in the report (Andriof & Waddock, 2017).
Woolworths is a grocery or supermarket chain that is owned by the Woolworths
Group and was established in the year 1924. Woolworths has developed a duopoly in the
Australian retail industry along with Coles that another major retail company. The companies
have together gained 80% of the shares in retail industry of the country (Woolworths.com.au.
2019). Woolworths specialises in the selling of groceries, health and beauty based products,
magazines and DVDs, baby and pet supplies, stationery items and household products. The
company has aimed at providing convenience to the customers with the help of Woolworths
Online (Woolworths.com.au. 2019).