Work Stress and its Management in Starbucks - A Case Study

Starbucks:
Work Stress
and its
Management
Name of the Group Member:

Key Learning Issues
• To understand the concept of work stress and its
management
• Work stress and its management in Starbucks
• Application of the theory related to work stress and
its management in Starbucks

Case Overview
• Starbucks is operating its business operations in
entire Australia
• Founded in the year 1971.
• Deals in providing coffee and other beverages to
the customers and considered as coffee company
and coffeehouse chain
• Employs approximately 2,38,000 employees

Continued. . .
• Inevitable condition where the harm has been done
to the employees in terms of physical and emotional
in case when the requirements of the job do not
match with the needs and capabilities of the
worker.