Strategic information system Assignment

Running head: STRATEGIC INFORMTION SYSTEM
STRATEGIC INFORMTION SYSTEM
Name of the Student:
Name of the University:
Author Note:

1STRATEGIC INFORMTION SYSTEM
Table of Contents
Introduction......................................................................................................................................2
Discussion........................................................................................................................................3
Part 1:...........................................................................................................................................3
The current structure of the organization.....................................................................................3
Operational problems organization could experience because of this structure:.........................4
Possible system acquisition method:...........................................................................................5
Flowchart of the sales procedure:................................................................................................6
Identification of control problems and possible fraud in the system:..........................................8
Part 2:.........................................................................................................................................10
Development and adoption of the accounting software package:............................................10
The current market size of the Commonwealth Bank of Australia:..........................................10
Lenders in the market and the competitive advantage:.............................................................11
Competitive advantage of the Commonwealth Bank:...............................................................11
Recommendations:....................................................................................................................12
Conclusion.....................................................................................................................................12
References......................................................................................................................................14

2STRATEGIC INFORMTION SYSTEM
Introduction
Commonwealth Bank of Australia is a Australian multinational bank which has its
business in different countries including Asia, United States and Australia. The bank provides
various services which includes retail banking, corporate banking, management of funds. This
bank has been listed as the largest financial organization listed in the security exchange of
Australia. The bank was founded in 1911 and became a private bank on 1996 (Thaichon et
al.,2017).The commonwealth bank is regarded as one of the ‘big four’ in the Australian Banking
sector. The organization has taken many effective business decisions regarding the foreign
collaboration. In 2005 the bank has done an agreement with the two Chinese banks and set up a
branch at India. The bank has gained some reputations. It was the only financial institution listed
in the ‘Dream Employer’s ‘ top 20 list in 2010 and 2011 respectively (Laing & Dunbar, 2015).
The main objective of this paper is to evaluate the business process of the Commonwealth Bank.
This will include the analysis of the business structure and the business procedures of the
company. In order to modify the process in the business system, further recommendations are
made on the basis of position of organization in the market and the challenges and future
opportunities in front of the organization. The paper tries to give the overall business process
evaluation of Commonwealth Bank of Australia.

3STRATEGIC INFORMTION SYSTEM
Discussion
Part 1:
The current structure of the organization
The managing director of the Commonwealth Bank declared the organization structure of
the bank. The hierarchy has been designed in such a way that it will help to create the vertically
integrated business.
The structure of the organization is aligned to the delivery of the service, development of
the products. There are four business division in the structure- retail banking service, premium
financial service , investment and insurance service and institutional and business service.
Retail banking services: This will helps the consumers to deal with their financial issues
and small business consumers to take the loan for the business or the personal purpose.
Premium financial service: This section deals with the niche business deals like the
wealth management and providing customized services to the customers.
Investment and insurance services: This sector includes the fund management , handling
mutual fund investment and insurance business (Katsigiannis, Agarwal & Jin,2015). The
services also included in this sector are handling the third party support service for the brokers
and financial advisers under the rules and regulations.
Institutional and business service: This section deals with the financial deals with
financial requirements of the financial institutions and corporate, the risks in the investment
along with the capital management. These services are offered to the consumers through a
relationship management approach.