Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 1.1 Mission and Vision Statement of Mango Plc. And Support in Development of Sustainable Competitive Advantage...............................................................................................................1 TASK 2............................................................................................................................................3 2.2Porter'sFiveForcesAnalysisforFashionIndustryandConcludeAboutIndustry Attractiveness..............................................................................................................................3 TASK 3............................................................................................................................................5 3.2 Evaluation of Resources and Capabilities by Utilising Value Chain Framework................5 TASK 4............................................................................................................................................7 4.1 Suggestions to Mango Plc Senior Management team to support their position in achieving sustainable competitive advantage..............................................................................................7 CONCLUSION................................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION Strategic management analysis is a field of management which formulate and implement the goals of the organisation which are decided by to managers of a company after analysing different factors and external and internal environment. It provide the direction to company towards specify goals and objectives(Beske, Land and Seuring, 2014). It is a process of conducting research on firm and its environment to develop a strategy. After analysing the structure and process, top managers make strategy to executing actions towards achieving the goals. This project is based on MANGO which is a type of retail industry. It was founded in 1984 by Isak Andic. Its headquarter is located in Spain. Its deals in clothing and accessories products. In this report there is a discussion about vision and mission statement of organisation with sustainable competitive advantage. Trends and uncertainties and implications for their strategies will discuss. Apart from this, strategic capabilities of company and suggestions to achieve sustainable competitive advantage in fashion industry will discuss. TASK 1 1.1 Mission and Vision Statement of Mango Plc. And Support in Development of Sustainable Competitive Advantage Mission Statement It is a brief description about the existence of a company or organisation. In two or three sentences, company explain that what the firm does and why they are different from their competitors. Managers are use this statement to provide direction, inspiration and focus to employees at the time of telling about exceptions of customers from an organisation. It is a part of business plan and strategy(Cavallo and et. al., 2014). The best mission statement is that which is memorable, clear and concise. It is a declaration of purpose and focus of an organisation which remain unchanged. Vision Statement It is a declaration of organisational goals and objectives and a success which they accomplish or achieve in long term future period. It is a clear guide for selecting current and future courses of action. Vision statement is generally made in time frame of eight to ten years. It helps an organisation to make decisions with declaration the set of objectives. This statement is used by government office, businesses and non profit organisations. Mission and Vision of Mango 1
Mission of Mango is to improve the accountability of development and financial management and humanistic non government organisations and their partners. They make successful strategy which create ideas for sustainability and launch their outlets in all cities in the world. Their mission is to diversify risk and reduce dependency on domestic market. Vision of Mango is to create the global brand which provide opportunities of growth and development for organisation and their employees. They want to achieve their goals and become the number one fashion retailer value brand across the world. Sustainable Competitive Advantage It is an ability, quality or assets of a company which is difficult to exceed or duplicate and it provide a favourable and superior long term position over their competitors. These are the long term advantage gain by company for better performance and satisfy the need of customers. These are not easily surpassable by the competitors of Mango(Cornelissen and Werner, 2014). To gain the sustainable competitive advantage company need to follow five steps which are as follows:- ď‚·Firstly, they need to understand market segment and services that are not provided by competitors and then they need to focus on those services because these can be profitable for Mango. ď‚·They have to develop their understanding about what customer really want and then establish the value as per their needs and grab their attention. ď‚·They need to improve their level of services, pricing, branding and quality of products which attract more customers. ď‚·Mango fashions have to identify their strength which support them in future growth and development and provide them opportunities to gain competitive advantage. ď‚·At last, Mango fashions have to design their business model to deliver and support the value proposition. Strategic Objectives Strategic objectives of Mango is to implement innovative method for external producers and suppliers. They increase contribution in social actions. Provide training to their employees for improving their productivity and efficiency in organisation. Vision and mission of Mango fashions helps to achieve strategic objectives of an organisation. It can be understand by following points:- 2
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ď‚·Mission of Mango is to enhance their business in long term market. For this, they analyse the market and competitors strategy which is helpful for making strategies and set objectives. Vision and mission of a firm are the declaration of their objective which helps to sustain long term in future and gain competitive advantage. When company enhance their business in global market then ultimately they achieve their strategic objectives (Duygan and Meylan, 2015). ď‚·Vision of Mango is to become the number one fashion retailer brand in the world. For becoming number one they innovate in their products and services and improve quality of products and services which attract more and more customers by which company achieve their strategic objectives. TASK 2 2.2Porter'sFiveForcesAnalysisforFashionIndustryandConcludeAboutIndustry Attractiveness This model is identify and analyse the five competitive forces which shape every industry. It helps to determine the strength and weakness of a company. It is used to determine structure and corporate strategy of an organisation in order to search for profitability and attractiveness of a firm. Porter's five forces model are as follows:- (SourcePorter's five force model, 2017) 3 Illustration1: Porter's five force model
Competitive rivalry- There is a large number of competitors in fashion industry. This approach analyse that there is a huge competition at marketplace in recent years. Rivalry among competition is very high when there are few organisations selling equal products and services. The possibility of shifting to other firm by consumer is very high. Mango is a fashion retailer industry. Trends are changing very fast in market. If company does not innovate in fashion brands and meet the requirements of customers then consumer will move to other firm. Company have to focus on cost minimisation by which they can provides goods to their customers at low price and gain profit(E. Dobbs, 2014). Bargaining power of suppliers- It should be analyse that what is the bargaining power of suppliers. It means that company buy raw material from their supplier for manufacturing of goods and services. If suppliers charges high price of raw material then company need to buy from other supplier. But if there are only few suppliers then there bargaining power become high which tends to minimise the profitability of an organisation. Mango have to focus on controlling the cost and prices of raw material for better growth. Bargaining power of customers- This model analyse the bargaining power of customer which affect quality and pricing of the products and services. Customers have power to forcing the firm to minimise the prices. There is a large sellers in fashion industry. If Mango does not reduce their prices as per the choice of customers then they will move to other firm where they get better quality product at low prices. When customer purchase low amount of goods then they have low bargaining power. Threat of substitute products or services- A product have different substitutes with a minimum differentiation(Engert, Rauter and Baumgartner, 2016). Mango fashions have to analyse the market and products of competitors and then produce a substitute product with some extra features and low prices. But if competitors make a substitute product with low prices then it create a threat for Mango fashions. Threat of new entrants- This model is consider that how difficult or easy for a competitor to enter into market. It is easy for new entrance to enter in market with unique features and quality product. But is create a threat for existing firms. Mango is fashion retailer brand which deal in clothing and accessories. If there is any new firm enter in same sector then it create threat for Mango Plc. Conclusion 4
Mango is the second most important company in Spanish textile sector after Zara. It handle the whole process from designing of a product to reach it to end customers. It use the material to make garments. It collaborate with suppliers and for long term and working together in manufacturing factories. It design produce and market women, men and children clothing and accessories. It generate 2327 billion euros revenue. Top competitors of Mango are Zara, VERO MODA, Sumo Logic, TRUSSARDI etc.There are more than 1600 employees with large number of outlets. It is a exclusive brand name in fashion industry. Which make clothes for every type of customers(Hill, Jones and Schilling, 2014). TASK 3 3.2 Evaluation of Resources and Capabilities by Utilising Value Chain Framework Value Chain It is a set of activities that a firm operate their performance in a particular industry in order to get valuable goods and services for market. This concept was described by the Michael Porter in 1985. it is a process in which company buy raw material to create finished goods and then sell it to their customers. It include designing, manufacturing, marketing and distributing of goods and services. Its main objective is to establish communication between managers of each stage to ensure that products are placed in hands of customers. 5
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(SourceValue Chain, 2017) 6 Illustration2: Value chain
Usefulness of value chain analysis It helps an organisation to create value and gain competitive advantage by analysing the different activities which ensure that Mango can create the values by these activities(Jenkins and Williamson, 2015). These activities are: inbound logistics, marketing and sales, operations, outbound logistics and service. It helps to gain competitive advantage and increase overall profit ofanorganisation.Valuechainframeworkinclude:Resources,capabilities,primaryand secondary activities. Further discussion are as follows:- Resources Resources are helps to gain competitive advantage to an organisation with profitability and sustainability for long run. There are mainly three types of resources which are as follows:- ď‚·Tangible- physical assets as well as financial assets such as machinery, equipments etc. ď‚·Intangible- Brand image, reputation and skills. ď‚·Human resource- skill employees and managers. Capabilities It refers to the process, routines and culture of an organisation which helps to identify the contribution of employees and equipment in enhancing productivity of an organisation. Mango have to analyse resources and capabilities to gain sustainable competitive advantage. They should also identify their strength and weakness in context of their competitors. Company should also ensure that their workforce is more capable to perform their task in effective and efficient manner(Karadag, 2015). Utilisation of Resource and Capabilities to Create Value Company can create value by utilising of resources and capabilities in their organisation. Mango get the the best quality resources from suppliers and optimum utilisation of resources by which they can reduce cost and generate more value of goods and services. They have to provide trainingtotheiremployeesbytheybecomemorecapablewhichhelpstoenhancethe productivity of Mango fashions. By the following ways company can create value in their firm:- The Faster The Better- It is the first way of increasing value. It refers that if company use innovative technology and resources then their productivity become more faster. If all the process from manufacturing goods to deliver it to their potential customer become faster then it helps to enhance the brand value of organisation and they also gain competitive advantage and sustain long run in market. 7
Offer Better Quality- Another way of creating value is to provide better quality of goods and services to their customers in comparison to their competitors. Now a days, customers are focus on quality rather than price(Kwon, Lee and Shin, 2014). So, Mango have to focus on material of cloth and trends which attract more customers and they also hire capable employees who contribute in making trendy clothes and create value for company. Improve Customer Service- Company have to focus on improving customer service by implementing different promotional techniques and identify their needs and make quality product as per their requirements. It helps to enhance the brand image of an organisation which generate more wealth for Mango. Companies are using customer service for gaining sustainable competitive advantage. TASK 4 4.1 Suggestions to Mango Plc Senior Management team to support their position in achieving sustainable competitive advantage Management team of Mango Plc need to analyse internal and external factor and make business strategy to achieve sustainable competitive advantage. Internal and external analysis of Mango Plc is discuss as follows:- SWOT Analysis It is a useful technique to identify the strength, weakness, opportunity and threats of an organisation which helps them to use of strength to gain competitive advantage. Remove their weaknesses. Use of opportunities for future growth and development and for overcoming the threats company have to make strategy and plans. SWOT analysis of Mango is as follows;- StrengthWeaknesses ď‚·Strong brand image with around 2714 stores in 109 countries. ď‚·High growth rate. ď‚·Continuous employment training ď‚·Brand image is weak. ď‚·Nopresenceonsocialmediaas compare to competitors. OpportunitiesThreats ď‚·New line of goods and services. ď‚·Developmentopportunitythrough online and social media. ď‚·Competitorshavebetterbargaining power from suppliers. ď‚·Large number of competitors and new 8
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designers. PEST Analysis It is an external environmental factor which affect organisational activities. PEST analysis of Mango Plc is as follows:- Political Factor- This factor include rules and regulations made by government which affect the performance of Mango. Economical Factor- It includes economic condition of a country which are interest rate, economic growth, deflation and inflation rate etc. these factor make a great impact on decision making process of Mango Plc. Social Factor- This factor include cultural aspects, population growth rate, career attitudes, income of consumers and age distribution. Mango Plc is a great brand of fashion which is focuses on youth of the country(Simon, Fischbach and Schoder, 2014). Technological Factor- It include technological aspects like advancement in technology, research and development, automation etc. Mango have to use advance technology and advertise their brand on internet which attract more customers in fashion industry. Porter's Generic Model This model is of business strategy is used to gain sustainable competitive advantage. It is helps to offer great value from customers and also satisfy need of customers by providing them quality product and beneficial services. Four business strategies of porters model are as follows;- `Cost Leadership- Main aim of this strategy is minimise the cost of production. This strategy is adopted by large scale organisations in which they produce high level of productivity and maximum utilisation of available resources. It adopt the method of just in time. In which Mango have to make produce as per customer requirement. They also use technology for manufacturing process. When company minimise their cost then ultimately get maximum profit and gain competitive advantage. Cost Focus- In this strategy company is focusing of cost by producing similar products. It provide advantage to target market segment. Differentiation Focus- This strategy is focuses on a small number of target segment at a time. Customers have different needs so it is a responsibility of manager of Mango to make different types of clothes to satisfy the need of all customers. 9
DifferentiationLeadership-Thishelpsanorganisationtoachievesustainable competitive advantage because it provide extra value and feature in products and services of their customers(Wheelen and et. al., 2017). There is a superior quality of products. Mango uses different channels of distribution to provide goods to their potential customers. Above mentioned strategies are helps an organisation to minimise cost and maximise profit. Mango Plc select cost leadership strategy to reduce their cost of production and gain competitive advantage. CONCLUSION From the above discussion it can be concluded that organisations have different mission and vision statement which helps them to achieve strategic objectives. Porter's five forces model are helps to analyse different forces that affect performance of a firm. The concept of value chain is important for an organisation to create more value by utilisation of resources and capabilities and gain competitive advantage. Business model and business strategies are used to minimising the cost and maximising the profit by attracting more customers which helps to gain sustainable competitive advantage to an organisation. 10
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