Insight into Hyatt Regency: Strategic Management

Strategic Management
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Table of Contents
1.0 Insight into the Hyatt Regency..................................................................................................2
2.0 Mission and Vision Statement...................................................................................................2
3.0 Internal and External environment............................................................................................3
3.1 SWOT....................................................................................................................................3
3.2 PESTLE.................................................................................................................................4
3.3 Sectorial influence on competitiveness within the industry...................................................5
4.0 Strategies for organizational excellence....................................................................................5
References........................................................................................................................................8

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1.0 Insight into the Hyatt Regency
Hyatt Group operates under the hospitality sector and fulfills the entertainment desires of the
customers. The Hyatt Group is the parent organization for resorts and hotels for the matter of
specialization, one of which is in Hyatt Regency in Dubai (Wang & Chung, 2015). Since the
hotel was launched in 1980, it is a 5-star hotel which is situated in the Deira district of Dubai.
The hotel is at an accessible range from the airport or station. The guests of foreign countries are
enticed by the elegant suits and guestrooms of the hotel. The hotel provides sightseeing facilities
for the guests which makes them familiar with the enormous cultural heritage of Dubai. Apart
from this, there are various extensive recreational facilities such as games section, swimming
pool, and fitness section. Along with these, multiple weddings and business meetings are held in
the 4000 square meters halls. Effective execution of the business activities is looked after by the
Hyatt Hotels Corporation.
2.0 Mission and Vision Statement
The mission statement of Hyatt Regency is to provide quality services to the customers. A caring
attitude by the hotel personnel towards the guests makes the mission statement successful. This
understanding and caring attitude reflect the hotel's vision statement which is creating a world of
understanding, compassion, and care. The mission statement is made realistic by the exposure of
teamwork by efficient and skilled workers. Development and researching innovative means of
carrying out the activities of business reveals the measurability of mission statement which is
proposed by the Hyatt Regency’s personnel (Macdonald, 2018). Awareness towards the values
of fun, creativity, empathy, humility, integrity and respect helps the concerned personnel to take
better care of the requirements, demands and needs of the customers.