Importance of Effective Leadership and Development Methods at Marks and Spencer's

Strategic Management

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Background informations of Marks and Spencer’s relevant to strategy......................................1
Development methods by strategic tools.....................................................................................1
Leadership style at Marks and Spencer’s....................................................................................2
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Strategic management is a process of setting objectives, analysing business environment,
evaluating strategies which company use in order to expand business and becoming the market
leader in the industry Rothaermel, (2016).
This study is based on Marks and Spencer’s which is a British multinational retailer
report is going to show the importance of effective leadership at M&S. It will also consider
methods of development (merger, acquisition, alliance ) used by M&S since the arrival of Steve
Rowe. (CEO) The importance of the management of change will be discussed by applying
various models to the M&S situation. The report will conclude by looking at M&S’s
Sustainability strategy.
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MAIN BODY
Leadership style at Marks and Spencer’s
Leadership plays an important role in any type of organization and considered one of the
main key of the success and growth of an organization. Leadership is the way of guiding people
and the company in a way which can help them out in increasing productivity and reducing
errors (Muenjohn and McMurray, 2018). There are several styles and ways of. In the context of
leadership of Marks and Spencer it is stated that leader of this retailer has an ability to adapt
changing situations in an organization and make use of leadership styles as per the current
situations.
Transactional leadership: One of the most used leadership style by Marks and Spencer’s is
transactional. As per this style leader of this company focus on employees and identify different
ways to motivate them. A transactional leader believe that employees are key of the success of
an organization they have power of supporting company in accomplishing their goals. For that it
is important to have motivated employees because motivated and valued employees are more
likely to engage with the company.
On the other hand, if employees feel that company and leaders do not focus on them and
are not concerned with them than they also do not support the company and it increase s
employee turnover rate. One of the best ways of leader of motivating employees is rewards
(Kark, Van Dijk and Vashdi, 2018). By providing rewards to employees on the basis of their
performance and other effectiveness it makes them feel valued and they support company in
accomplishing their goals.
In addition, it is also analysed that this company also use democratic leadership style as it
has skilled workforce. By providing them opportunity to take participation in the decision
making process, it makes effective decision regarding projects and business expansion. It also
motivates and makes employees feel valued when they are being given rights to be in the process
of decision making. They provide suggestions to company on which basis company make the
final decision. Kark Van Dijk & Vashdi, (2018).
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