1STRATEGIC PLAN OF MY FIRM Executive Summary Strategic plan refers to the process of determining the organizational goals and also identifying all those activities that needs to be carried out in order to achieve those goals. It also includes various control mechanisms to look after the implementation of the strategic plans. In order to prepare this strategic plan, it is necessary to carry out the internal audit of the organization such as to identify the competitive position and competitive advantage of the organisation. For the same purpose, VRIO framework needs to be carried out. Therefore the main aim of the paper was to identify and analyse the strategic plan of the company. The paper will therefore discuss about internal audit and analysis of business strategy, corporate strategy and organizational structure.
2STRATEGIC PLAN OF MY FIRM Table of Contents Introduction......................................................................................................................................3 Discussion........................................................................................................................................4 Internal audit....................................................................................................................................4 Business strategy.............................................................................................................................7 Corporate strategy............................................................................................................................9 Organizational structure.................................................................................................................11 Conclusion.....................................................................................................................................11 References......................................................................................................................................12
3STRATEGIC PLAN OF MY FIRM Introduction Strategic planning refers to the process by which an organization can define its strategy or decision-making or even direction. Further strategic planning also includes- making use of various control mechanism for the purpose of guiding strategy implementation within the organization. Strategic decision-making on the other hand refers to the process of planning for all the activities for the purpose of achieving thelong-term visions and goals. And strategic decision making can help in aligning the short term plan with the mission ad vision of the company.In order to carry out the strategic planning for the organization in a proper way it is necessary to carry out an analysis of the internal conditions, corporate and business strategies and also the organizational structure. Therefore in order to carry out the strategic planning properly, it is necessary to carry out an internal audit that can help in identification of the competitive advantage and also the VRIO framework is to be used . VRIO framework can help organizations in identifying its capabilities and resources which can ultimately help in achieving the long term objectives of the organization (Knott 2015). The company chosen for the purpose of this study is- TESCO which a British multinational company belonging to the retail industry and engaged in retailing groceries and general merchandise. The main aim of the paper is to create a strategic plan for the selected organization by carrying out analysis of its internal conditions, corporate strategies and also business strategies and also by analyzing the organizational structure. The paper will therefore discuss about the internal audit of the selected organization to identify their compertuitice advantages and identification of the competitive position with the help of VRIO framework. The paper will further discuss about analysis of the business strategy, the corporate strategy and also the organizational structure.
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4STRATEGIC PLAN OF MY FIRM Discussion Internal audit Internal audit helps in identification of the competitive strategy of the organization that helps the organization in becoming successful in the market. The competitive advantage refers to the ability to gain superiority over competitors by being able to provide same value at a lower price or by being able to provide more value at higher price and also through differentiation strategy. That is by differentiating the company’s products and services from those available in the market. Competitive advantage is further dependent upon the identification of the capabilities and resources of the company and matching it to the opportunities available to the organization. In other words, competitive advantage refers to outperforming competitors on grounds of technological capability, cost, acquiring war material at a lower cost and also by providing more value to the customers. Value creation in this respect therefore means increasing the shareholder value that help the company in earning more. Therefore competitive advantage and shareholders value are two interrelated concepts and it can actually help organization in gaining competitive advantage over competitors. In fact an effective strategy can help in creating a better market position and also helps in creation of a sustainable competitive advantage. Shareholders value refers to the value that ids delivered to the owners of the corporation by increasing dales, increase in the cash flow, earnings and that ultimately leads to increaseddividends to the shareholders of the organization (Morais 2019). Therefore the organization under study is said to gain a competitive advantage by providing shareholder value in terms of increased dividends to them. Recently the CEO of TESCO has announced his ambition of reaching higher profitability targets. He had announced a goal of achieving operating profit that is between 3.5 to 4 percent by
5STRATEGIC PLAN OF MY FIRM 2020 which clearly implies higher dividends to its shareholders and therefore TESCO is aiming to increase the shareholders’ value. Figure 1: Growth in sales of TESCO Source: (Tesco.com, 2019) The company’s performance as can be seen from the graph, in the year 2019 has been better than most of the previous years performance and the company for the first half year of 2019 was achieving an operating profit of 3.45 percent and for the second half of the year it has been 3.79 percent. VRIO framework is a strategic tool that is used by organizations to analyses and identifies the various resources and capabilities that provides competitive advantage to the company.TheVRIOframeworkincludesresourcesthatarevaluable,rare,imitableand organization.ThereTESCOachievescompetitiveadvantagesbyhavingcapabilitiesand resources that are valuable rare, imitable and organized. Valuable resources of the company includes-itsfinancialresourcesastheywillhelptheorganizationingrabbingexternal opportunities by investing in the sane. The local food profits of TESCO are also valuable as the
6STRATEGIC PLAN OF MY FIRM company offers differentiated food products. Therefore the perceived value of the differentiated food products of the company are higher for the customers. Another major important resources ofTESCO includes the human resources since the majority of the workforce is highly skilled and trained and moreover the employees of the organization are loyal. Moreover the company’s distribution network is also valuable because it helps in improving the access of the goods and services to the end customers. The rare resources and capabilities of TESCO comprises of its financial resources and moreover the employees of the company are also a rare resource for TESCO because they are motivated and feel engaged with the organization and therefore they are loyal towards the company (Pollanen et al. 2017). And the distribution network is also rare because the competitors will find it difficult to imitate the distribution network of TESCO. The imitable resources of the company include- its financial resources because the same has been procured by the company through its prolonged profits. The distribution network is difficulty to imitate because it has been developed over years. TESCO’s financial resources and distribution network is well organized.
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7STRATEGIC PLAN OF MY FIRM Figure 2: VRIO Framework Source: (Kim, Lee and Shin 2015) Business strategy Business strategy refers to all the actions and moves that a company usually uses in order to compete in the market, attract new customers, improve performance and for the purpose of achieving the organizational goals. It therefore provides a guide or outlines that needs to be carried out by the organization in order to achieve the desired results. Some of the common businessstrategiesincludes-mdifferentiation,cost leadership,andfocusstrategies.These strategies are also known as the Porters generic strategies (Fumasoli, Pinheiro and Stensaker 2015).TESCO has the strategy of improving organizational performance by improving the customers loyalty.Value drivers includes all those strategies that are aimed at providing more
8STRATEGIC PLAN OF MY FIRM value to the customers, reducing the risks and also for the purpose of promoting growth of TESCO. The present strategy adopted by the company to improve customers loyalty in order to improvetheorganizationalperformancewillshelpinaddingvalueforthecompanyby improving its overall performance and also by providing better quality goods and services to the customers. Further in order to improve the customers loyalty, the company is also engaging in various community program and undertaking similar initiatives (Rothaermel 2017). This will help the customers in feeling good that they are a part of a community program by becoming a part of TESCO.TESCO’s strategy is divided onto seven parts- the ability to grow in UK, becoming a creator of valued brands, to become one of the best retailers, to grow all their retail services, to keep the community responsibilities, to build a better team in order to becomes able to create more value for the customer’s and to become strong in the non-food sector as well just as it is in food sector. The company has recently made huge investments in order to improve the customers shopping trip and therefore be valued by customers and become a sustainable business. In order to grow throughout UK the company is increasing the number of its employees, introducing promotions and also renovating the existing stores (Johnson 2016). The main aim of this strategy is to make the customers feel wanted and also respected by the organization. In order to become a creator ofvalued brands the company will be developing own labels products in order to quality products to the customers. The company has also decided to open new stores in many countries for the purpose of becoming an outstanding retailer. In order to become responsible towards the communities, and for this purpose implemented the strategy of THREE BIG AMBITIONS (Steiss 2019). The company has decided to continuously diversify its products and services range for becoming a strong market player both in term of its food and non-food goods and services. Therefore the values that will be added by the company through its
9STRATEGIC PLAN OF MY FIRM new strategy can be understood through the seven parts of the strategy of the organization. The main advantages and disadvantages of the new strategy is that it aims at improving the overall organizational performance by improving the customers shopping experience and also by improving customers loyalty. Therefore the strategy if implemented in a proper way can help the organization in becoming sustainable by providing value to shareholders, meeting the customers need and by being able to engage the employees in a better way (Vargas-Hernández and Garcia 2019).Howeverthemaindisadvantageisthatthestrategydoesnotputemphasison strengthening the competitive advantage of the company and therefore the company’s strategy needs to focus more on developing financial and human resources. Corporate strategy Corporate strategy refers to the organizational direction taken by an organization for the purpose of achieving objectives in the long-run. One of the most recent approach that is adopted by the organizations includes its ability to adapt to the environmental changes or the adoption if a flexible strategy. Diversification strategies are used by the organization in order to expand its product offerings by increasing the line of its products and also by operating in different markets. Some of the major diversification strategy includes- horizontal, concentric strategy and also the conglomerate diversification strategy. And moreover each diversification strategy focuses on a particular method of diversification. The present corporate strategy adopted by TESCO is that of a two tier one. The first strategy includes- expansion of the company into the non-food market of UK and also includes strategic alliance with the RBS. For example if TESCO decides to create personalfinancethesecondstrategywillincludeaggressiveexpansionintointernational markets. Some of the major core competencies of TESCO is that it has a strategy that is customer centric or focused. For instance the scheme started by TESCO that is the reward scheme helps it
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10STRATEGIC PLAN OF MY FIRM in making use ofinformation and adoption of their services to local markets and thereby helps in improving the customers experience. Moreover TESCO can carry out the diversification strategy of concentric diversification to serve the country specific needs of customers. In case it adopt the same, the core competency will be the ability of TESCO to differentiate its products and service from those offered by the existing markets. The term vertical integration refers to an arrangement where the company’s supply chain is owned by the company itself. In case of vertical integration, each supply chain member, produces some products and services and all of them combine with each other in order to provide satisfaction of a need. TESCO engages in backward vertical integration by taking over its wholesalers and also the logistics activities that was earlier carried out by the Brooker group. Therefore TESCO has taken the first step for carrying out external growth. By this takeover of all the wholesalers the company is expected to become the major supplier and therefore will complete with small retailers. A strategy gap means a gap the gap between the present organizational performance and also the performance of the desired future and is therefore expressed in term of its objectives, vision, mission, and strategy. According to the gap analysis there lack of an effective human resource strategy of the company. Strategic alliance refers to an agreement between the parties for the purpose of achieving some common goals and objectives while also being able to become independent organization. A strategic alliance does not includes- partnership entity, relationship that is corporate affiliated and also agency.A recent strategic alliance decision undertaken by TESCO is its decision to carry out a long term alliance of purchase with retailer Carrefour. The main aim of this strategic alliance is that of cutting costs (Winnubst2017). The build borrow buy framework is used to help organizations in their decision of identification of resources that is required by them for
11STRATEGIC PLAN OF MY FIRM growing and also to help them in understanding the right way the resources will be occupied for becoming successful. Therefore there is a need to identify the strategy gap. Organizational structure Organizational structure is the process of outlining the way certain activities needs to be carried out in order to achieve the organizational objectives. These activities comprises of the roles, rules and responsibilities. It also helps in identification of the way communication needs to flow between the various levels of the company. In other words organizational structure refers to the coordination, allocation and supervision of all the activities for the purpose of achieving the organizational objectives. The organizational actions are affected be the organizational structure and it helps in providing the standards operating procedures. The organizational structure of TESCO is that of hierarchical structure. It is a functional structure because it focuses on all the departments within the organization (Ashkenas et al. 2015). The main reason why TESCO uses a hierarchicalstructureisthattheorganizationalhasmanydepartmentanditisalarge organization. Another major reason behind TESCO’s organizational structure is that it is based on functions and not the locations. Moreover the organizational structure is also related to the organizational strategy of the company because in order to carry out the business strategy many activities are required to be carried out and therefore for the same purpose hierarchical structure is suitable. TESCO has got mechanistic organizational structure because it operates in a much formal way with centralized network. Conclusion Therefore from the paper, it can be concluded that it is necessary for any organization to carry out an internal audit for the purpose of identification of the competitive advantage, and
12STRATEGIC PLAN OF MY FIRM analysis of the business strategy, the corporate strategy and organizational structure should be done for the purpose of carrying out strategic planning and decision-making in the selected organization. And from the paper it has been understood that internal audit needs to be done not only for the purpose of identification of the competitive advantage but also for identification of competitive position of the TESCO. Further by analyzing the business strategy, corporate strategy and the organizational structure the organizations can identify and try to overcome the present issues with the business strategies, corporate strategies and therefore timely action can be taken by the organization by understanding the same. From the paper it has also been understood that with the help of the business strategy analysis the positive and negative points have been understood and from the paper the type of corporate strategy presently adopted by TESCO has been understood and also the relationship between the organizational strategy and organizational structure has been understood.
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13STRATEGIC PLAN OF MY FIRM References Ashkenas, R., Ulrich, D., Jick, T. and Kerr, S., 2015.The Boundaryless Organization.: Breaking the Chains of Organizational Structure. John Wiley & Sons. Fumasoli, T., Pinheiro, R. and Stensaker, B., 2015. Handling uncertainty of strategic ambitions —The use of organizational identity as a risk-reducing device.International Journal of Public Administration,38(13-14), pp.1030-1040. Johnson, G., 2016.Exploring strategy: text and cases. Pearson Education. Kim, S.C., Lee, J.S. and Shin, K.I., 2015. The impact of project management assets on the VRIO characteristics of PM process for competitive advantage.International Journal of Productivity and Quality Management,15(2), pp.153-168. Knott,P.J.,2015.DoesVRIOhelpmanagersevaluateafirm’sresources?.Management Decision,53(8), pp.1806-1822. Morais, R., 2019. ANALYSIS OF FACTORS SUPPORTING SWOT IN ORGANIZATIONAL STRATEGIC PLANNING.STRATEGII MANAGERIALE, p.66. Pollanen, R., Abdel-Maksoud, A., Elbanna, S. and Mahama, H., 2017. Relationships between strategic performance measures, strategic decision-making, and organizational performance: empirical evidence from Canadian public organizations.Public Management Review,19(5), pp.725-746. Rothaermel, F.T., 2017.Strategic management. New York, NY: McGraw-Hill Education. Steiss, A.W., 2019.Strategic management for public and nonprofit organizations. Routledge.
14STRATEGIC PLAN OF MY FIRM Tesco.com (2019).Tesco - Supermarkets | Online Groceries, Clubcard & Recipes. [online] Tesco.com. Available at: https://www.tesco.com/ [Accessed 19 Dec. 2019]. Vargas-Hernández,J.G.andGarcia,F.C.,2019.TheLinkbetweenaFirm´sInternal Characteristics and Performance: GPTW & VRIO Dimension Analysis.REBRAE,12(1), pp.19- 30. Winnubst, J., 2017. Organizational structure, social support, and burnout. InProfessional burnout(pp. 151-162). Routledge.