Table of Contents INTRODUCTION...........................................................................................................................1 LITERATURE REVIEW................................................................................................................1 DISCUSSION AND ANALYSIS...................................................................................................5 CONCLUSION...............................................................................................................................8 RECOMMENDATION..................................................................................................................8 REFERENCES..............................................................................................................................10
INTRODUCTION Globalisation is process interacting people, companies and government in different country's. It is a process of drive trade intentional business, investment and use information technology. That will affect business environment culture and politics in societies around world. Globalisation is part of connect different world economic, culture and politics activity. Primark store limed is subsidiary retail business. Company provide diverse range of product, children, man, women clothes, home ware, footwear and beauty product etc service offer company for customer. Report will analyse business tools and framework of foreign market. It will identify market opportunities and risk for Primark in Indonesia market. LITERATURE REVIEW Business tools and frameworks the suitability of the foreign market selected. Expansions strategy is global plan for expanding business into multiple country in the world. According toGrant, (2016)Expansion strategy concentration is grand strategy that involve Primark company resources and product line and identify market need and how develop company in the foreign market. The company Primark identifies market penetration, market development and product development. The company Primark before expand business that time company concentration on develop company services in Indonesia market so organisation focus on existing product, market, new product and existing market and existing product new market(Hitt, Li. and Xu, 2016) AspertheviewofJohansonandMattsson,(2015)diversificationfollowedby organisation when company aim develop business in new market so the company make strategy for expand business in new market. The company Primark made diversification of set loss threw other loss. For develop new market company sat aim and objective for develop business in new market. In Indonesia company have many competitor so the face problem to develop business in the new market.
Sassen, (2016)integration is the combination of one more business and develop in new market. The company Primark make Integration for develop business in Indonesia market so the company take help to exist business for develop business life cycle and focus on improve company productivity(Trigeorgis. and Reuer, 2017) In accordance to Li and Xu, (2016)the strategy like franchisee or joint venture follow when company aim to expand business in foreign marker so company need to explore potential risk and opportunity for business. Primark want to develop business in the Indonesia market so the company make research for identify risk and opportunities for business. Internationalization helps company to make intentional, multi domestic, global and transnational strategy for the international business environment. Trigeorgis and Reuer,(2017). the strategy of cooperation is defined company Primark expand business in Indonesia market so company enter mutual contract with competitor to carry out business operation and compete with other. For expansion the company try Merger, Takeover and joint venture with competitor company Risk in foreign market Meyer, Ding, Li and Zhang,(2018) Fluctuation incurrency exchange rate effects on company’s financial position. If home company currency price is law and host country's currency 2 Illustration1: Expanding market Source: (JOINT VENTURE,2016.)
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price is high so the company transaction cost is high so the company bear high cost for exchange currency so the company manufacturing cost also increase.Primark want develop business in Indonesia if country currency rate is low so the company make high profit. The company pay a large amount for currency exchange that increase company product price that effect on product price.(Buckley. and Ghauri, 2015) Costa, Soares and de Sousa, (2016) stated thatpolitical climatecanaffect Primark because organisation has to perform its business within the regulation made by government. Local Laws impact on hiring employee, acquire supplier, adopt distribution channel and so on. If government facilitates ease of doing business facility like rebate in income tax, low interest on bank loan, establish economic zones, facilitate infrastructure like lower rate of electricity, single window system, arrangement of public transportation etc, that would help Primarkin start its business as soon as possible. On the other handTrigeorgis and Reuer,(2017)corrupt bureaucracy can increase the operation cost as company may have to pay huge amount as bribery. Political turmoil create situation of anxiety and uncertainty which can impact decision making of Firm and productivity of higher management. On the other handCosta, Soares and de Sousa,(2016).states that economy factor will affect company on daily basis, because customer take all the decision on the basis of economic changes. Political factor will create problem at initial level only, Which is temporary in nature but once Firm successfully set up its business , it will get effectedby changes in economy as economic condition increase or decrease disposable income of customer upon which customer make their purchasing decision. Bank rate impact growth and development decision as high bank rate will enhance project cost and lower bank rate support company to open its new store and franchises in Indonesia. Lower tax rate render large retain earning in hand, which can be further spend but higher tax rate shrink the profitability. Cultural factor force company to make its product, advertisement, store design as per cultural norms oftargeted company, otherwise company would not be accept by local people.(Patel and et.al., 2014) Mode of entry As perFrynas and Mellahi, (2015)must go for open Franchise in Indonesia as it give fast entry with less risk and cost. In this decision interested business entity can take permission form Primark to use its intangible assets like trademark and goodwill.If Primark opt this option, it 3
will give cost benefit to it as potential franchisees will use their own money to open store and shop, evenPrimark don't have to take tension regarding distribution channel as it partnerwill use their well established industrial relation. Wide Geographical market size lower the risk also company get customer very fast, it does not have to make huge expense on brand introduction Franchise owner company know culture, trend and customer preference regarding clothing which help Primark totake proactive action to meet customer satisfaction. Primark will get assured income form licence taker, butPatel And et.al., (2014)states Franchise can adversely affect company if Franchiser fail to meet standard of product because organisationhas good international image in fashion. Author suggests going withjoint venture with domestic company for new entry (Sui and Baum,2014).Other benefit ofjoint venture is, second company(with whom Firm make its business relation )also has market knowledge and expertise which can help in market research to first company(Primark). Fear of Losing earned goodwill is not a problem is joint venture because primark will have full control on cloth quality..(Frynas and Mellahi, 2015) Management responses to realise opportunities in Indonesia Buckley and Ghauri, (2015)States thatfirst firm candeploy is current employee in target countyr by sending them on deputation because company has some quality standard for product and uncompromising organisation policy for its stakeholder interest. if company hire local employee, these set standard can be affected. For instance organisation usePolyPM. by Polygon Software to design cloth, this software required high level of computer literacy, company may face lack of desired skill and knowledge in local employee, by chance Firm appoints these local staff, it has to spend huge amount to render training secession.On the other sideAng,, Benischke. and Doh, (2015)argued that implementing advance technology increases cost of business as Firm has to give extra benefit, handsome salary, other financial and non financial facility to convene current employee to work in foreign country.Sassen, (2016)stated that local employee in fashion industry is the best option for company as they have all the information about customer, their fashion sense, they also have adequate fashion industry knowledge and experience ,which can help organisation in marketing mix. Local employees helpprimarkin increase share market, grab competitor advantage by offer what local customer want( not what company has)(Buckley. and Ghauri, 2015.) 4
Operation management decision cover resource, logistics, procurement and logistic decision. When a company establish it business in foreign country manager generally faces difficulty in taking decision whether he should avail raw material from host country or procure raw material from domestic country. Location, timing, cost, currency value, weather, logistic barrier affect supply chain and logistic decision. According toFrynas and Mellahi, (2015) primarkcan avail its fabric from mother country if company want to maintain quality of the product remain unhurt or Firm don't want to waste its time on research the best supplier for its product. ButGillespie and Riddle, (2015)think thatthis strategyis not a good decision for organisation because Indonesia is not so near to mother country, company may has to face issue in case of adverse climate condition (like maritime disaster affects port and weather can disturb air transportation ), also cost of the product will increase in market due to heavy export and custom duty. High price is not good for entry level. On the contraryGrant, (2016) argued that Primark can choose procure raw form local supplier. If company has quality concern it can set quality standard for supplier because quality is prime concern is operation. It can be control by taking help of technology like more automation can be use(RFID) in production, procurement, logistic and distribution. (Trigeorgis. and Reuer, 2017) DISCUSSION AND ANALYSIS From the above literature review it is analysed thatThe companywants to expand their business in many countries, so ithas to make various strategies, policies and plans for their business growth (Ang, Benischke and Doh, 2015). Primark company focuses on develop company services in Indonesia market thus, enterprise has to conduct survey and gather information from their sales team. The company can analyse its customers demands before entry. These Needs can be full fill by rendering product according to their demand. Integration is the most important combination of many businesses and development in new countries. The company will full on concentrate to change and improve their products. The Primark company has to research and analyse .There are currency exchange rate impact on their products, services and prices. if, local country currency is very low and international country currency value is very high so it would be increase manufacture cost of the product .high manufacturing cost lead lo high price offering to customers. The company should have taken a risk for their business size, complexity and change environment. They have faced 5
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limited resources for the critical trade off of bonding slowly increasing expectations with the analysis of difficult risk locations(Frynas. and Mellahi, 2015.) It is analysed that company has to chose correct entry mode for entering into foreign market. The modes of entry will be taken into consideration as risk for participation strategies. Nowadays the risk is control and commitment of resources. Because they have needs return investment and promises. Form the above literature review it is identified that if Primark wants to expand its business in Indonesia market it then it can take support of several strategies such as diversification, integration, internationalization, cooperation, joint venture etc. all the ways have their own advantages and disadvantages. After discussing all the advantages and disadvantages, internationalisation is considered as best strategy. Through this tactic, Firm can expand its business throughout the world after analysing risks and opportunities involved in the market. In order to expand the business in Indonesia, through internationalisation, Firm hasidentifiedalltherisksinvolvedinthemarketexpansioninIndonesia,allthe opportunities of the market and have analysed them carefully for the purpose of making expansion plans and taking effective decisions regarding it(Buckley. and Ghauri, 2015) Expansion of any business involves a huge risk with it. Although, if the company get success in expanding its business, it can result in providing a huge profit to the company. Currency fluctuation, change in political party and political operations as they effect majorly to the business operations are some of major risks involved in expansion of business. Primarks has considered all the risk involved in its decision of expanding its business in Indonesia. Aaove review described that huge cost involved inexpansion of business like manufacturing cost, cost of transportation, labour cost etc. in order to analyse cost of expansion. It has also analysed all laws of Indonesia which will have effect over the business operations, all the financial facilities available in the Indonesia market, rules related to bank loans, etc. this analysis help the company in predetermining the risk which can be faced by the company in future for finding its solutions in advance in order to enhance efficiency of the business and effectively building the expansion strategies(Patel. And et.al., 2014) Before expanding the business, Primarks has to analyse every economic factor like inflation rate in the country to analyse the purchasing power of the consumers, bank rates, 6
interest rates prevailing in the country, GDP of the nation and most importantly trend of country's economic growth rate because it has a huge impact over the business operations. For example if the purchasing power of the people in Indonesia is very low, they cannot afford the luxurious and high priced products, likewise if the economy isshowing declining trend in the country, this will have negative influence on the business operations and the country will be less attractive proposal for the potential investors. If low interest are there in the country means that capital could be raised at low cost, paying less interest to the banks would be an attractive factor for Primarks to invest in the proposed country. All these factors are needed to be analysed in detail for a company's growth and expansion in the proposed market(Grant, 2016.) For entering into a new market of Indonesia, organisation have some options for deciding mode of entry like, franchise, joint venture, licensing etc. after analysing all the pros and cons of all the modes of entries, company has decided to enter into market through joint venture with a well established domestic company of Indonesia. Joint venture is an enterprise formed by different partners of different nations in which risks and rewards are shared by the joint venturers. This type of entity is formed for a shorter period and the reason for opting of this mode could be utilising the local business knowledge of the Indonesian business houses, technological benefits. The joint venture has its own advantages like it helps in rapid expansion into foreign market, it enhances the productivity of the partners involved in the joint venture and larger profits for both the parties.. Domestic company's experience in the market will also help the company in predicting the future of the company and future risks that can be faced by the company in the market in the future in Indonesia market and finding their best solutions in advance so that the these predictable situation can not become hurdle for the company in future and company keep doing its business smoothly(Gillespie. and Riddle, 2015) Also, for the purpose of the purpose of operating company's business operations in Indonesia, Primarks have some options like transferring its existing employees to its new business. In this strategy company will have well trained employees in its business premises. Company will need not to trained them about the values and culture of the company. Primarks will also not need to trained its employees about its organisational structure and the quality of work of the business. However, this strategy will lead in increasing cost of company. 7
Company also have an option to employee domestic people of Indonesia. It will reduce the cost to company but the new employees will need to be trained first. It will also include some cost to company. It can choose a combination of both the options. Company transferred some existing employees to Indonesia and also employed some domestic people to company it reduced the cost to company and also enabled the company to have some well trained employees in the organisation for the efficient move to the Indonesia market.(Meyer, Ding, Li. and Zhang, 2018) CONCLUSION Form the above study it has been concluded thatentering into foreign markets is not an easy task, it contains huge financial and non financial risk (goodwill), so brainstorming become very important task to do. Organisation must not rely on reactive action, it must focus on proaction actions because reactive action are more expensive than precaution. Deep research and analyse help a lot in case of expansion because company get to know the factor that can affect its profitability. Firm must try to make its policy regarding product, technology, human capital according to that country because very country has different business environment and one single policy can not work in all nations. RECOMMENDATION Market expansion decision is very sensitive decisionas company has to invest huge money in it, so half home work can lead huge financial loss to Primark. First organisation must analyse its external environment(P.E.S.T.L.E), so company can get to know opportunity and threats. For this purposePrimark should take help professional business adviser and consulting company. These companies has all the data which can be used to know more about host country. Tomanagepoliticalriskorganisationmustfocusonbuildingindustrialrelationwith government. To tackle economic risk, company can use its retain earning and reserve. It can only possible by maintain sound financial condition. Cross cultural issue can be resolve by adopting a organisation culture where cultural difference is appreciated or rewarded.(Ang, Benischke. and Doh, 2015)Primark must give opportunity to employee to know the host countryculture so that they can feel attached. Company must use its foreign currency reserve very carefully because it is the only element which is critical in foreign business. A very important thing thatprimark can do to manage human capital requirement is, it must communicate with current employee for expansionplan, so employee can make up their mind to go oversea for work and improve their communication 8
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skill. These proactive precaution is better than huge failure. Company must know all the legal compliance imply in host country and make policy and strategy with in it. Organisation must have insurance for risk( insurable risk) as itwill help in case of mishandling(Frynas. and Mellahi, 2015.) 9
REFERENCES Ang, S.H., Benischke, M.H. and Doh, J.P., 2015. The interactions of institutions on foreign market entry mode.Strategic Management Journal.36(10). pp.1536-1553. Buckley, P. and Ghauri, P., 2015. The internalisation theory of the multinational enterprise: A review of the progress of a research agenda after 30 years. InInternational Business Strategy(pp. 99-121). Routledge. Costa, E., Soares, A.L. and de Sousa, J.P., 2016. Information, knowledge and collaboration managementintheinternationalisationofSMEs:asystematicliterature review.International Journal of Information Management.36(4). pp.557-569. Frynas, J.G. and Mellahi, K., 2015.Global strategic management. Oxford University Press, USA. Gillespie, K. and Riddle, L., 2015.Global marketing. Routledge. Grant, R.M., 2016.Contemporary strategy analysis: Text and cases edition. John Wiley & Sons. Hitt,M.A.,Li,D.andXu,K.,2016.Internationalstrategy:Fromlocaltoglobaland beyond.Journal of World Business.51(1). pp.58-73. Johanson, J. and Mattsson, L.G., 2015. Internationalisation in industrial systems—a network approach.InKnowledge,networksandpower(pp.111-132).PalgraveMacmillan, London. Meyer, K.E. and et.al., 2018. Overcoming distrust: How state-owned enterprises adapt their foreign entries to institutional pressures abroad. InState-Owned Multinationals(pp. 211- 251). Palgrave Macmillan, Cham. Patel, P.C. And et.al., 2014. Beating competitors to international markets: The value of geographically balanced networks for innovation.Strategic Management Journal.35(5). pp.691-711. Sassen,S.,2016.TheGlobalCity:StrategicSite,NewFrontier.InManagingUrban Futures(pp. 89-104). Routledge. Sui, S. and Baum, M., 2014. Internationalization strategy, firm resources and the survival of SMEs in the export market.Journal of International Business Studies.45(7). pp.821-841. 10
Trigeorgis, L. and Reuer, J.J., 2017. Real options theory in strategic management.Strategic Management Journal.38(1). pp.42-63. ONLINE JOINTVENTURE.2016.[ONLINE]Availablethrough: <https://www.thebalancesmb.com/what-is-a-joint-venture-and-how-does-it-work-397540> 11
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