Strategies for Overcoming Incivility and Bullying in Nursing Profession

This literature review discusses the prevalence of incivility, bullying, and violence in the nursing profession and the negative impact it has on new graduate nurses. It also explores various strategies such as education, mentoring, and team support to overcome these issues. The research question is 'What are the primary and secondary strategies that new graduate nurses can utilize to overcome incivility and bullying in their nursing profession?'

Running head: NURSING ASSIGNMENT
NURSING ASSIGNMENT
Name of the Student
Name of the University
Author note

1NURSING ASSIGNMENT
Introduction
Incivility, bullying and violence are one of the major issues in nursing profession that affects the performance and
concentration of healthcare professionals working in the facility (Griffin & Clark, 2014). Where bullying and violence are acts that
affect the person’s self-confidence and harm them physically, incivility is termed as the rude, disrespectful and discourteous behavior
that affect the person in the process negatively which lead them to several actions that can harm them as well as others in the
healthcare environment (Lachman, 2014). The American Nursing Association has described the definition of bullying as the repeated
and unwanted harmful humiliation, due to which the recipient feels humiliation and distress and affects their self-confidence and self-
esteemed (Spector, Zhou & Che, 2014). On the other hand, the world health organization determines violence as the verbal or physical
act, which is delivered by the patients or colleagues within healthcare related workplace and these activities are responsible for their
health and wellbeing deterioration (D'ambra & Andrews, 2014). Due to these factors within the healthcare facility blaming,
sabotaging, disclosing personal information or unfair activities happen. The type of violence that occurs in this society that occurs in
the nursing profession are customer and client related violence, criminal activities against nursing professionals, such actions due to
personal relationship and act of bullying due to worker on worker violence or action (Clark, Ahten & Macy, 2013). These acts of
violence, bullying and incivility are as Lachman (2014) mentioned that the root of bullying and violence depends on the unvalued,
isolation, disrespectful and lack of self-esteemed are in the nursing profession due to the availability of female professionals in nursing

2NURSING ASSIGNMENT
profession and powerful male physicians and doctors in higher positions. Therefore, this power distribution determined the prevalence
of such act of bullying and violence in nursing profession (Ariza-Montes et al., 2013).
Background
While discussing this issue in the context of nursing profession, it should be mentioned that bullying, incivility and violence is
not a recent phenomenon in this profession as in the year 1987, a researcher Cox warned the healthcare fraternity about the damages
they are going to face due to increasing violence and bullying in the profession (Allen, Holland & Reynolds, 2015). Further, in the
Australian nursing context as well there are plenty incidences and events analyzing which can determine the prevalence and
occurrence of these unwanted phenomena in the facility (Carter et al., 2013). In the year 2012, the researchers Kvas and Seljak (2014)
included a survey in their research paper that determined that 52% of the registered nurses and midwifes of healthcare facilities in
Victoria were facing trouble in their profession due to the occurrence of violence, incivility and bullying in the workplace (Hayward et
al., 2016). Further, recently in the year 2013, the Australian federal government passed an amendment in the parliament related to the
Fair Work Act that added several new standards and specific provisions about workplace bullying and violence and the Nursing and
Midwifery Board of Australia reflected the changes in policy by making amendments as per the act (Peters, 2014).
The negative affect the new graduate nurses would face due to such prevalence of violence is easily visible by going through
the statistics that determines that the number of nursing professions dropping out first few years of service is increasing in recent time

3NURSING ASSIGNMENT
(Carter et al., 2013). Further, these violence and bullying activities are difficult to control because nursing colleagues, patient, family
members and visitors and members of interdisciplinary teams, could have carried out such activities and hence, majority of the cases
are not even being disclosed to the higher authority of the healthcare authority (Hayward et al., 2016). Besides these issues are much
more broader than the activity of bullying as majority of the victim nursing professionals are female and new joiners to the facility and
they do not disclose such events as they think it will affect their professional career. Therefore, the prevalence of these unwanted
activities affect majority of the female and fresh graduate nurses who transform themselves to professionals in such facility (Hurley et
al., 2016).
Research question
The research question for this narrative literature review assignment will be as follows:
What are the primary and secondary strategies that new graduate nurses can utilize to overcome incivility and bullying
in their nursing profession?
Search strategy
Search strategy is an important tool to identify research articles analyzing which the answer of research question are found and
those articles are chosen on the basis of several factors specificity of which determines authenticity of search strategy. For this

4NURSING ASSIGNMENT
assignment several databases, which will be used to search research articles, are: PubMed, Cochrane, CINAHL, Google Scholar and
predefined key terms related to the research questions will be searched in these databases. The key terms that were used to search for
the articles are: strategies of nurses to overcome incivility and bullying, nursing strategies to overcome bullying and incivility in
workplace, nursing profession and bullying and violence, strategies to overcome bullying and violence in workplace and
nursing profession and associated bullying and violence. Further searching these key terms in CINAHL, Cochrane, PubMed
and Google scholar provides results 120, 247, 1418, 90070 respectively. After this, all these articles were sieved through several
inclusion and exclusion criteria so that required and appropriate research articles could be used for the literature review.
Inclusion and exclusion criteria
As the articles obtained from research included several relevant and irrelevant search results, the necessary research articles
were separated from the group of obtained results using different inclusion and exclusion criteria. The inclusion criteria included
required timeline, which was from 2013 to 2018. This was important as it determined the relevancy and authenticity of the research.
Further, English language, was preferred as the inclusion criteria to increase its relativity. Finally, articles, where strategies related to
coping from bullying and incivility and violence were used for prevention of such unwanted actions in healthcare facility were
included in the assignment.

5NURSING ASSIGNMENT
On the other hand, research articles beyond the decided timeline for the narrative literature review, language other than English
and having partial aspect of the research question were expelled from the assignment, as it would affect the primary aim of the
research. Finally, articles, which were non-specific with strategies about workplace bullying, harassment violence, books and
informative research articles, were excluded.
Literature Review
Self-Reflection:
Two out of ten research papers reviewed by us critically talked about the experience of nursing professionals with regard to
workplace bullying (Bowllan &Nancy,2015; Meires, 2018) .workplace bullying and violence have been reported to be the most
common concerns among healthcare professionals. Statistical evidences have reported the prevalence of approximately 70% newly
employed nursing professionals being bullied and humiliated at workplace (Meires,2018). It has also been suggested that in most of
the cases there is nil availability of social support to deal with workplace bullying. 1 out of 6 nursing professionals have confirmed
being exposed to workplace violence in Australia. Numerous determinant factors such as unavailability of peer support, being yelled
upon and negative team coordination have been reported to be determinants of workplace violence.

6NURSING ASSIGNMENT
According to the study conducted by Bowlan and Nancy (2015), workplace violence has been on the increase in comparison to
the recent scientific trends. The research paper critically evaluates the national and international prevalence rates of workplace
bullying. In this context, the authors of the paper have effectively suggested strategies such as incorporating effective training and
framing strict policies to reduce the rate of bullying and ensure cooperation to fresh nursing professionals.
Coping Strategies:
According to Green (2018), workplace incivility has been counted as the most common form of element that disturbs the
professional environment. The paper highlights the presence of uncivilized behavior across reputed health care organizations. The
paper further suggests interventions such as mindfulness strategies to effectively cope with the problem and avoid the worsening of
the scenario at the professional front. Inclusion of meditation has been reported as an effective intervention to channelize negative
thoughts into positive outlook and create a positive work environment. Further training and intimidation by seniors can further help in
effectively dealing with the occurrence of inappropriate behavior.
Education:

7NURSING ASSIGNMENT
A total of 3 out of the ten research articles reviewed have focused on education and awareness to reduce the prevalence of
workplace violence (Jenkins et al., 2013, Darla et al., 2013 & Hogan et al., 2018). A research study conducted by Jenkins, Kerber and
Woith (2013) has revealed the responses of healthcare professionals to effectively change with awareness strategy aimed at
highlighting the negative implication of workplace bullying. Incorporation of a blended learning procedure to spread awareness
related to the aggressive behavior and spreading awareness about workplace harassment has effectively helped in reducing the rate of
bullying events across healthcare organizations. It has been stated in this regard that an effective visual presentation about workplace
bullying and the associated negative impact that it can create can help in spreading awareness on large scale (Hogan et al., 2018).
Educating nursing professionals about the appropriate ethical code of conduct and nursing standard can help in dealing with the
seriousness of the issue (Jenkins, Kerber & Woith ,2013). Proper training to maintain team-coordination and extend support to
individuals has been documented to elicit positive outcomes. It is pivotal to identify and prioritize the need to check workplace
bullying so as to create and maintain a positive and healthy environment that would help enhance the professional experience of fresh
nursing professionals. In addition to this, scientific studies have also reported that on account of negative workplace bullying there
have been numerous cases of employee turnover (Hogan et al., 2018).
Nursing profession has been affected greatly with the problem of employee turnover. The major issue identified with employee
turnover is the amount of workload and non-cooperative behavior by the supervisors. Insufficient support from team leaders and co-
workers has also been reported as major contributors of negative workplace experience. Lateral violence has been reported to be one

8NURSING ASSIGNMENT
of the major causes of workplace violence in the nursing profession. Lateral violence primarily involves in indulging violence against
members of the peer group rather than engaging in violence with the offenders.
There is an increasing need to address the concern by adopting a strategy to address workplace abuse and violence related
concerns. Workplace violence can be classified as any form of physical or verbal abuse that affect the self-esteem and emotional
feelings of the professionals. Typically, a study conducted by the authors Darla, Susan, Edwards and Cristopher (2013) has identified
three major concerns that contribute to the cause of adverse violence. The contributing factors identified were listed as humiliating
behavior by the patient and the associated family members and non-cooperative behavior shown by colleagues and physicians. The
study followed a qualitative design and proceeded with the documentation of the negative experiences of nursing professionals at a
hospital setting. The authors proceeded with documenting the negative experiences of the professionals based upon a questionnaire
response (Darla et al., 2013). The findings of the study indicated that the negative environment at workplace has led to a serious case
of employee turnover. Recent trends in the nursing profession have witnessed an excessive amount of employee turnover which must
be addressed on immediate basis. According to the authors, inclusion of awareness programs can help in combating issues related to
employee turnover. Effective strategies that could be used to deal with the critical scenario would make use of the constructivist
grounded theory. The constructivist grounded theory aims at creating a positive work environment with the inclusion of cooperative
seniors and supervisors to guide the new registered nurses and make the professional experience a better one (Darla et al., 2013).

9NURSING ASSIGNMENT
Mentoring and Team work:
A total of 4 research articles have focused on devising effective team support strategies to deal with workplace bullying
(Vogelpohl et al., 2013;Strandmark et al., 2013;Melanio,2014;Del Pratto,2013 &Tee,2016). Research studies have further stated that
the employee turnover rate in the nursing profession is the highest and is almost around 42% (Tee, Ozcetin & Russell, 2016). The
primary need to include education related to the maintenance of ethical standard and involve in cooperative strategies can help in
improving team work and deal with issues related to employee attrition and turnover (Tee et al., 2016). The primary focus should be to
make the professional experience of the newly licensed nursing professionals to be a positive one. In addition to this, it can further be
stated that proper education to help the newly registered professionals to identify and report bullying and violence is pivotal (Del
Pratto,2013). Other strategies to ensure a healthy professional environment would include delivering training to the supervisors,
seniors and tenured employees to be supportive and be proactive in addressing the concerns of the new professionals.
Significant improvement can be witnessed on complying with the strategies and program. The awareness programs would also
help in pinpointing negative aspects of work culture. This would further help in designing strategies to adopt efficient measures and
tackle the associated scenario. Hence, it can be stated that the literary evidences clearly point out towards the fact that workplace
aggression and bullying is on the verge of rise and must steps must be taken to control the issue.

10NURSING ASSIGNMENT
Discussion
On closely analyzing the evidences furnished by the scientific papers it can be said that workplace aggression and
violence is a primary problem in the nursing profession. Majority of the new registered nurses who have recently entered the
profession have reported to be victims of workplace abuse at least once in their entire tenure of professional experience
(Melanio,2014). In addition to this the research papers have also identified a relationship between the employee turnover rate and
negative workplace experience. Violence in different forms has been reported by nursing professionals (Melanio,2014). Non-
cooperation from team members, verbal abuse and ill treatment by the immediate family members of the patients has been recorded to
be some of the negative experiences. Uncivil behavior by peers and engaging in lateral violence has also been defined as negative
elements tightly linked to workplace violence (Vogelpohl, Rice Edwards& Bork,2013). The findings of the research papers highlight
the need to adopt stringent measures to check workplace bullying. Effective strategies such as mindfulness based practices like
indulging in yoga has been reported to be effective in dealing with work stress (Egues & Leinung, 2013).
The primary requirement to deal with the criticality of the issue, based upon the evidence furnished by the research studies can
be defined as the lack of awareness. Nursing educators and supervisors must actively engage in dispensing training to the subordinates
about the maintenance of a positive work environment. In addition to this, it is also important to train the new professionals about the
difference between a bullying and job responsibility (Egues & Leinung, 2013). Inclusion of anti-bullying committees across various

11NURSING ASSIGNMENT
healthcare organizations can help in stringent monitoring of case related to bullying and workplace aggression. Strong HR policies to
ensure zero incidence of bullying should be included on a mandatory basis across various hospitals and care homes. In addition to this
the employees must be made aware about the perception of workplace bullying as a punishable offence. Offenders detected in
practicing any form of bullying must be treated with severity. This is expected to make other employees aware about the critical
implication of the offence and strictly adhere to the ethical standards.
Installation of anti-bullying posters across various healthcare organizations can help in creating awareness to the maximum and
successfully attract the attention of all the healthcare professionals. Therefore, it can be said that on complying with the discussed
strategies the workplace environment can be improved significantly. Improved work environment would encourage the professionals
to continue with the noble profession and the problems related to employee turnover would also be tackled in a smooth manner (Egues
& Leinung, 2013).
Conclusion
Hence, to conclude it can be said that work place aggression and bullying elicits a negative impact on the mind-set of the
employees. On an average a major proportion of nursing professionals have expressed discontent with the job role. The responses
have mainly revealed negativity in terms of work environment, stress and insulting behavior from superiors. In order to ensure a
positive working environment it is essential to eradicate workplace bullying completely. Strategies such as spreading awareness and

12NURSING ASSIGNMENT
educating professionals to be supportive towards the junior employees can help in making their professional experience a better one.
Further in order to ensure a safe workplace environment the offenders identified to be involved in bullying must be penalised so as to
make other employees aware about the critical implication of practicing work place harassment. Therefore, it can be said that these
steps would help in making the professional experience of the new employees a happier and positive one. At, the same time it would
also help in reducing the prevalence of workplace bullying.

13NURSING ASSIGNMENT
References
Allen, B. C., Holland, P., & Reynolds, R. (2015). The effect of bullying on burnout in nurses: the moderating role of psychological
detachment. Journal of Advanced Nursing, 71(2), 381-390.
Ariza-Montes, A., Muniz, N. M., Montero-Simó, M. J., & Araque-Padilla, R. A. (2013). Workplace bullying among healthcare
workers. International journal of environmental research and public health, 10(8), 3121-3139.
Bowllan, N. M. (2015). Nursing students’ experience of bullying: Prevalence, impact, and interventions. Nurse educator, 40(4), 194-
198.
Brewer-Smyth, K. (2018). Lateral violence in nursing: Implications and strategies for nurse educators. Journal of professional
nursing, 34(1), 5-6.
Carter, M., Thompson, N., Crampton, P., Morrow, G., Burford, B., Gray, C., & Illing, J. (2013). Workplace bullying in the UK NHS:
a questionnaire and interview study on prevalence, impact and barriers to reporting. BMJ open, 3(6), e002628.
Clark, C. M., Ahten, S. M., & Macy, R. (2013). Using problem-based learning scenarios to prepare nursing students to address
incivility. Clinical Simulation in Nursing, 9(3), e75-e83.

14NURSING ASSIGNMENT
D'ambra, A. M., & Andrews, D. R. (2014). Incivility, retention and new graduate nurses: an integrated review of the
literature. Journal of Nursing Management, 22(6), 735-742.
Del Prato, D. (2013). Students' voices: the lived experience of faculty incivility as a barrier to professional formation in associate
degree nursing education. Nurse Education Today, 33(3), 286-290.
Egues, A. L., & Leinung, E. Z. (2013, July). The bully within and without: strategies to address horizontal violence in nursing.
In Nursing Forum (Vol. 48, No. 3, pp. 185-190).
Kvas, A., & Seljak, J. (2014). Unreported workplace violence in nursing. International nursing review, 61(3), 344-351.
Griffin, M., & Clark, C. M. (2014). Revisiting cognitive rehearsal as an intervention against incivility and lateral violence in nursing:
10 years later. The Journal of Continuing Education in Nursing, 45(12), 535-542.
Hayward, D., Bungay, V., Wolff, A. C., & MacDonald, V. (2016). A qualitative study of experienced nurses' voluntary turnover:
learning from their perspectives. Journal of clinical nursing, 25(9-10), 1336-1345.

15NURSING ASSIGNMENT
Hurley, J., Hutchinson, M., Bradbury, J., & Browne, G. (2016). Nexus between preventive policy inadequacies, workplace bullying,
and mental health: Qualitative findings from the experiences of Australian public sector employees. International journal of
mental health nursing, 25(1), 12-18.
Jenkins, S. D., Kerber, C. S., & Woith, W. M. (2013). An intervention to promote civility among nursing students. Nursing Education
Perspectives, 34(2), 95-100.
Lachman, V. D. (2014). Ethical issues in the disruptive behaviors of incivility, bullying, and horizontal/lateral violence. Medsurg
nursing, 23(1), 56-60.
Meier, L. L., & Gross, S. (2015). Episodes of incivility between subordinates and supervisors: examining the role of self‐control and
time with an interaction‐record diary study. Journal of Organizational Behavior, 36(8), 1096-1113.
Melanio, K. (2014, July). The bully within and without: strategies to address horizontal violence in nursing. In Nursing forum (Vol.
49, No. 3, pp. 151-155).
Peters, A. B. (2014). Faculty to faculty incivility: Experiences of novice nurse faculty in academia. Journal of Professional
Nursing, 30(3), 213-227.

16NURSING ASSIGNMENT
Spector, P. E., Zhou, Z. E., & Che, X. X. (2014). Nurse exposure to physical and nonphysical violence, bullying, and sexual
harassment: A quantitative review. International Journal of Nursing Studies, 51(1), 72-84.
Tee, S., Özçetin, Y. S. Ü., & Russell-Westhead, M. (2016). Workplace violence experienced by nursing students: A UK survey. Nurse
education today, 41, 30-35.
Vogelpohl, D. A., Rice, S. K., Edwards, M. E., & Bork, C. E. (2013). New graduate nurses' perception of the workplace: have they
experienced bullying?. Journal of Professional Nursing, 29(6), 414-422.

17NURSING ASSIGNMENT
Appendix A
Table of Evidence

18NURSING ASSIGNMENT
Author, Year
& Country,
Methodology
Study Design
& Level of
Evidence
Study
Aim/Purp
ose
Participants Interventions/
Control
Groups
Outcome
Measures
Findings
1. Bowllan
(2015)
United States
Title:Nursing
students’
experience of
Literature
review
To explore
the
dynamic
and
destructive
nature of
bullying
experience
d by
nursing
N/A N/A N/A Primary prevention:
Education and incorporation
of policies to identify risks
and protective factors
Secondary prevention:
Reporting mechanism,
resources and support to
avoid long-term effects
Academic setting:

19NURSING ASSIGNMENT
bullying:
Prevalence,
impact, and
interventions
students
and
strategies
to prevent
it
-Provides bullying education
-Teaches behavioral
techniques and coping skills
- Simulation, role play, open
discussion and feedback
-Mentor and role model
Clinical setting:
-Mentor, role play, problem
solving
-Support and
encouragement: Enhance
confident and learning

20NURSING ASSIGNMENT
-Leadership

21NURSING ASSIGNMENT
2. Green
(2018)
Title:New
nursing faculty
and incivility
Features To explore
the
concept of
mindfulne
ss-based
strategies
N/A N/A N/A Mindfulness helps people to
control emotions and teaches
people to think before acting
-Communication and
interaction patterns
-10 useful strategies for
coping bullying
3. Hogan
et al.
(2018)
Australia
Qualitative
Study
To identify
the
effectivene
ss of
blended
learning
336
undergraduat
e nursing and
midwifery
students; 210
people
A blended
learning
resource
embedded in
two clinical
practice
Emerging
themes
Engaging with the blended
learning resource:
-Video learning more real
and relatable and more easily
to focus
-Practice effectively with

22NURSING ASSIGNMENT
Title:Developin
g nursing and
midwifery
students'
capacity for
coping with
bullying and
aggression in
clinical
settings:
Students'
evaluation of a
learning
resource
resources completed an
anonymous
evaluation
subjects real-life scenarios
-Combination of the videos,
readings, role play and
reflective questions
Responding to bullying
-Recognising bullying
behaviours and management
-Learning coping strategies:
Assertiveness, mindfulness
and emotional intelligence
-Seeking support if necessary

23NURSING ASSIGNMENT
Responding to aggression
-Remaining calm
-Developing skills such as
communication

24NURSING ASSIGNMENT
4. Jenkins
et al.
(2013)
Title: An
intervention to
promote civility
among nursing
students
Exploratory,
mixed-
methods study
The aim of
this
research
article was
to test an
interventio
n to define
social
capital
and
civility
among
population
25 students
were involved
in ways of
coping
questionnaire
and interviews
whereas 10
were taken
part in the
intervention
NA The outcomes
which were
measured
were related
to insight into
student
nurses'
perceptions
of civility
The students behavior who
participated in intervention
completely changed and
regarding civility and
specificity. They were able to
help peers and prevent or
avoid incivility.
5. Meires Comparative bout NA NA NA It examined the bullying and

25NURSING ASSIGNMENT
(2018)
Title:
Workplace
Incivility. The
Essentials:
Here's What
You Need to
Know about
Bullying In
Nursing
case study incivility
and
bullying
are
provided.
The goal
of this
assignmen
t is to help
the nurses
identify
bullies and
utilize
effective
strategies
its adverse effects on the
nursing professionals and
provided them with
interventional strategies
usi9ng which they can
overcome such actions.

26NURSING ASSIGNMENT
to deal
with such
bullying in
the
workplace.

27NURSING ASSIGNMENT
6. Melanio
(2014)
Title:The bully
within and
without:
Strategies to
address
horizontal
violence in
nursing
Open letter to
the article
The
author
wrote the
letter to
the
Authors
Aida L.
Egues and
Elaine Z.
Leinung
to discuss
the
methods of
handling
horizontal
NA NA NA NA

28NURSING ASSIGNMENT
violence in
nursing

29NURSING ASSIGNMENT
7. Sanner-
Stiehr&
Ward-
Smith
(2017)
Title: Lateral
violence in
nursing:
Implications
and strategies
for
nurseeducators
Systematic
review and
literature
review
The aim of
this
research is
to
determine
the
potential
of nursing
faculty to
change the
cycle of
violence.
And then
depending
on the
NA NA NA Faculty members should be
aware of their own behaviors
and attitudes towards the
nursing professionals, should
maintain respectful
communication and should
be able to facilitate a
courteous academic
environment so that
development of nurses
capability of identifying and
appropriately responding to
lateral violence increases

30NURSING ASSIGNMENT
finding
determine
three
strategies,
for
nursing
faculty,
using
which,
incidences
of lateral
violence
could be
reduced
and the

31NURSING ASSIGNMENT
students
are able to
manage
this
phenomen
on

32NURSING ASSIGNMENT
8. Strand
mark et
al.
(2017)
Title:
Preventive
strategies and
processes to
counteract
bullying in
health care
settings: Focus
group
discussions
Focus Group
Discussions
The aim of
the study
was to
explore
preventive
strategies
and
processes
so that
counteract
ing bully
in
workplace
s becomes
possible
29 nursing
professionals
Grounded
theory
methodology
was used as
an
intervention
in the
assignment
The analyses of the research
study determined that the
immediate supervisor or
healthcare professional holds
a key leadership role so that
preventing and combating
bullying could be achieved.
Further in the role, the
supervisor should collaborate
with nursing professionals as
well as the upper
management as all of them
having different roles I the
facility.

33NURSING ASSIGNMENT
9. Tee et
al.
(2016)
Title:Workplac
e violence
experienced by
nursing
students: A UK
survey
Cross
sectional
study
Level III
To
determine
the scope
of violence
against a
sample
nursing
professiona
ls in UK
healthcare
facility
during their
clinical
placement
and
628 nursing
students were
included in the
study
NA The outcomes
were
measured
based on the
responses the
students
provided to
the survey
depending on
which the
cross sectional
study was
carried out
42.18% students responded
that they faced bullying and
violence in the vicinity due to
which 19% students were
thinking of quitting their job
and 25% were negatively
affected

34NURSING ASSIGNMENT
provide
them with
strategies
to manage
the impact

35NURSING ASSIGNMENT
10. Vogelpo
hl et al.
(2013)
Title: New
graduate
nurses'
perception of
the workplace:
Have they
experienced
bullying?
Literature
review
The
primary
aim was to
investigate
the
bullying
experience
of the
newly
graduated
RN.
NA NA NA Education of staff is
imperative for providing
recognition of negative
behaviors in the workplace
besides this, retention should
be primary aim of the
healthcare facility so that
improvement could be done.