Quality Management - Doc

Running head: QUALITY MANAGEMENT
Quality Management
Name of the Student
Name of the University
Author Note

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Table of Contents
Quality of a Project..........................................................................................................................1
Response on First Essay..................................................................................................................2
Response on Second Essay..............................................................................................................2

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Quality of a Project
It is a crucial factor for an organization to deliver products and services of high quality in
manner to assure its position in the market and overcome with the competition in the market.
Many higher authorities will check the beauty of the project. Quality of a project can be defined
as the service or product that is suitable for its intended purpose and has the ability to perform
satisfactorily according to the needs and requirement of the consumers (Heldman, 2013). If a
great project is built but it does not fit for the purpose, project was built then the project fails to
meet the quality objective those were being expected to be delivered. Main objectives related to
the project quality can be listed as:
Project Quality management: This is a process of documentation, prepared for the quality
requirements and quality standards of the products and services those are relevant to the project.
Quality control: It is a process to record and review activities, those are relevant to the project
quality, in manner fulfill the demanded objective and highlight the required changes during the
execution of the project (PMI, 2013). For example checking the glass of the moving door
whether it meets the safety or not.
Project quality assurance: This is a process is about obtaining overall confidence that the project
quality will be accepted to the clients (Snyder, 2013). Project quality assurance is an audit
program for the requirements of the quality of the output and collects the results of the activities
related to the quality control that occur periodically throughout the project.
Six-Sigma, Check sheet, Histogram and many other tools can be used to determine the quality of
the project including the products and the services (Wysocki, 2014).

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Response on First Essay
Quality of project can be stated as the objective of the project quality management and
the first project states about the project quality management that includes all the activities related
to the grading and quality of the project. This whole essay was presented on the quality planning
however the question was to discuss on the quality of the project including tools and techniques
that could be favorable for assuring the quality of the project. It should include objectives and
quality goals, the quality processes and approaches to be followed, the standard of the quality
through which the project can be measured, the activities related to the quality of the product or
services to be performed. This also includes the tools, roles, and responsibilities for enhancing
the quality of the project. This essay does not talk about the quality control and quality assurance
in manner to support the quality of the project. Quality and grade are two different objectives
related to the quality of the project. For example, A product of low grade are acceptable in the
project until the requirement is filled irrespective of the high grade or low grade and high end or
low end. However, a low quality product or service will always be a questionable objective in a
project. This could be a better statement for the quality of the project. Other statement could be
given on the essay that the essay does not put emphasis on why the tools and techniques should
be used for assuring the quality of the project.
Response on Second Essay
Second essay had a good start with addressing typical points related to the quality management
but stating quality characteristics defined by stakeholders completely change the meaning of the
quality of a project. Irrespective of the grade, quality of the output produced by the contribution
of the stakeholders can put this statement in correct path. The three phases stated in the essay are
the main objectives however, none of the essay emphasizes deeply on the quality control. In

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contrast, to quality control that occurs frequently throughout the project throughout the project,
sometimes even daily. These processes can be helpful in assuring that the delivery of the project
is of higher quality. Project quality plan can be used for documentation, understanding, and
agreement of the project. These are the roadmaps for achieving better quality for the project.
Moving forward, topics related to the tools and techniques, it can be stated that ‘six sigma should
must be highlighted in manner to assure that the quality of the project and related output
(products and services delivered to the consumers) is of high quality.’ Second essay tried to
explain the related topics using questions however stating answers could result in meaningful
definitions of the related topic. Quality management should be defined as, it is about managing a
process to insure a project quality assurance and predictable outcome result. Quality should
emphasis on the better output irrespective of the grade as the topics mentioned in this essay are
highlighting the properties of the grades.

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References
Heldman, K. (2013). PMP Project Management Professional Exam Study Guide (7th ed.).
Indianapolis, IN: Wiley.
Project Management Institute. (2013). A guide to the project management body of knowledge
(PMBOK Guide®) (5th ed.). Newtown Square, Pennsylvania: Project Management
Institute.
Snyder, C. S. (2013). A project manager’s book of forms: A companion to the PMBOK guide
(2nd ed.). Indianapolis, IN: Wiley Publishing.
Wysocki, R. K. (2014). Effective Project Management: Traditional, Agile, Extreme (7th ed.).
Indianapolis, IN: Wiley.