Impact of Rewards on Employee Motivation at Hilton

This assignment investigates the influence of reward strategies on employee motivation within Hilton Hotel. Students are tasked with understanding employee perspectives on existing rewards, their alignment with effort, and the impact on overall motivation. The assignment encourages critical analysis of current strategies and proposes innovative solutions to enhance employee motivation.

BIP
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TABLE OF CONTENTS
TASK 1.................................................................................................................................................3
1.1 Formulation and recording possible research project outline specifications..............................3
1.2 Identify the factors that contribute to the process of research project selection.........................3
1.3 Undertaking a critical review of key references.........................................................................4
1.4. Producing a research project specification................................................................................5
1.5 Providing an appropriate plan and procedures for the agreed research specification................7
TASK 2.................................................................................................................................................8
2.1 Match resources efficiently to the research question..................................................................8
2.2 Undertaking the proposed research investigation in accordance with the agreed specification
and process........................................................................................................................................8
2.3 Recording and collecting data from participants from the questionnaire...................................9
TASK 3...............................................................................................................................................15
3.1 Using appropriate research evaluation techniques with justifications......................................15
3.2 Interpretation and analysis the results in terms of original research specifications.................15
3.3 Recommendation and further research areas............................................................................18
REFERENCES...................................................................................................................................20
APPENDIX........................................................................................................................................22
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TASK 1
1.1 Formulation and recording possible research project outline specifications
The research project specification section is one of the important parts of the research
proposal that provides brief information about the whole study. In the context of the present
investigation, some major project outline specifications are as follows:
Research Title
To critically determine the effectiveness of rewards strategies in enhancing motivation level
of employees: A study on Hilton Hotel, UK.
Aim
“To critically determine the effectiveness of rewards strategies in enhancing motivational
level of workforce: A study on Hilton Hotel, Manchester, UK”.
Objectives
 To understand effectiveness of reward strategies as a motivator per the theoretical views.
 To identify the different types of rewards strategies that use by Hilton Hotel to motivate the
workforce.
 To determine the relationship between the reward strategies and level of motivation of staffs
of Hilton Hotel. To suggest new reward motivational strategies in order to improve motivation level of
employees of Hilton Hotel.
Research Questions
1. What is the effectiveness of reward strategies as a motivator per the theoretical views?
2. Which types of rewards strategies that use by Hilton Hotel to motivate the workforce?
3. What is the relationship between the reward strategies and level of motivation of staffs of
Hilton Hotel?
4. Explain new reward motivational strategies in order to improve motivation level of
employees of Hilton Hotel.
1.2 Identify the factors that contribute to the process of research project selection
At time of selection of the research topic, there are various factors that influence the
researcher to choose the right subject for investigation. From the past few years, the scholar has
employed in a hotel as an assistant HR manager. During the work, the investigator has known about
the different rewards strategies that use by his organization to motivate the employees. In order to
use the working experience in practical manner, the researcher has decided to select the current
research issue. On the other hand, in order to get the good opportunity of growth in the career, the
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author has decided to carry out the study on the selected subject. Along with this, there are different
pieces of research have been conducted on the role of motivational strategies on employee
motivational level in various industries context (Daniel and Sam, 2011). But there is less evidence
has been found rewards strategies on the motivational level of the workforce in the organizations.
So, to overcome that research gap, the researcher has decided to conduct the investigation on the
following subject.
1.3 Undertaking a critical review of key references
Concept of motivation and its role to motivate the employees in an organization
According to Armstrong and Taylor, 2014, “motivation term derives from the word motive
which means moving into action” (Armstrong and Taylor, 2014). It forces the people to act in a way
that ensures the people to fulfil their needs with time. In the organizational context, motivation
refers to a planned managerial process that inspires individual to work to according to their
capabilities so that unfulfilled needs can be complete. Bratton and Gold, 2012 has stated that “it
generates a psychological phenomenon in the person that motivates him to meet his objectives”
(Bratton and Gold, 2012). With the help of this, it becomes easy to develop physical and mental
capabilities of the employees in a company. When the organization motivates it staff member then it
increases their productivity. Along with this, it has provided opportunities to the enterprises to
create a good market image in the context of the employment. On the other hand, Bruce and
Nyland, 2011 asserted that “motivation is an important aspect of an organization because it helps in
overcome resistance to change and negative attitude of the employees” (Bruce and Nyland, 2011). It
has facilitated the management to increase the level of satisfaction of the staff members to take
interest in the organizational goals and manage the changes according to it.
Different types of rewards strategies that use by hospitality industry to motivate the workforce
As per the view point of Gannon and Boguszak, 2013, “the rewards strategies can be divided
into Extrinsic and Intrinsic rewards” (Gannon and Boguszak, 2013). The aim of these strategies is
to increase employees’ willingness to work in company and enhance their productivity. Bonus is
one of the reward strategies that mostly use by hospitality industry to motivate the employees in the
right direction. With the help of this, it becomes easy to motivate the staff members in the right
direction. On the other hand, Guha, 2010 has stated that “Salary raise is the most effective reward
strategies that is currently use by hospitality organizations with the aim pt motivating the workers”
(Guha, 2010). This type of reward is beneficial because it stimulates employees in developing their
skills and competence so that they can increase their productivity and performance. In the contrast
of the above statement, Hendry, 2012 has noted that “Gifts are the major reward strategy that has
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used by different hospitality organizations in order to motivate the workers” (Hendry, 2012). It
works as a token of appreciation for an achievement with the aim of boosting the self esteem of the
workers in the right direction.
Relationship between the reward strategies and level of motivation of staffs of hospitality industry
According to Herzberg, Mausner and Snyderman, 2011, “there is a strong relationship
between the rewards strategies of hospitality industry and the motivation level of the staff”
(Herzberg, Mausner and Snyderman, 2011).When different types of rewards tactics have combined;
it has made greater impact on the motivation level of the employees. It has increased the
engagement of the workforce in the different business related activities. On the other hand,Kremer
and Hammond, 2013 has asserted that “the effective rewards strategies of hospitality sector have
enhanced the employment relationship between the management and employees” (and Hammond,
2013). It has created the awareness in the workers to attain the objectives of the business. In this
context, Maslow, 2013 has stated that “rewards strategies of the hotel organizations have
communicates effectively the value of the whole reward package” (Maslow, 2013). This has
increased the satisfaction level in the employees which leads to enhance their productivity.
New reward motivational strategies in order to improve motivation level of employees of Hilton
Hotel
According to Noltemeyer, Bush and et.al., 2012 “Hilton Hotel has used the effective rewards
strategies with the aim of motivating the employees” (Noltemeyer, Bush and et.al., 2012). Still there
is a need of improvement in this area so that it becomes easy to effectively motivate the workers.
With the help of proper feedback process, a clear guidance to employees can be easily provided.
This will help in developing a bond and adds value to the relationship of management and the staff
members. On the other hand, Sandhya and Kumar, 2011 has stated that “by giving recognition to
the works and efforts to the employees, rewards strategies of the cited organization can be
improved” (Sandhya and Kumar, 2011). It leads to boost self-esteem and happiness of the workers
which motivate them to increase their efforts level. With the help of above stated methods, it
becomes easy for Hilton Hotel to improve existing motivational strategies in order to improve
motivation level of employees
1.4. Producing a research project specification
Research project specification is an important part of an investigation because it reflects how
a study has been carried out to attain the research objectives. In the context of present research, the
researcher has been used various research methodologies which are as follows:
Research philosophy: A right selection of research philosophy helps in understand the
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various factors that can influence the outcomes of the investigation. There are two types of research
philosophy: positivism and interpretivism research philosophy (Fiegen, 2010). When the whole
study is based on the subjective concept which aids the researcher to understand the findings of the
other similar research studies then interpretivism research philosophy takes into the consideration.
On the other hand, when there is a presence of the research objectives in the investigation then
positivism research philosophy can be used (Flick, 2011). The present study is based on determine
the effectiveness of rewards strategies in enhancing motivational level of workforce in Hilton Hotel.
In this study, the scholar has been prepared some research objectives that helped in carried out the
research in the appropriate manner. For this, positivism research philosophy has been selected. With
the help of this, the different objectives have addressed in effective way (Garner and Scott, 2013).
Research approach: It is used to find the solution of the define research problem either by
using theory or testing hypothesis. This can be divided into inductive and deductive research
approach (Research approach, 2015). When the study is carrying out from specific to general
direction than inductive research approach is taking into the use (Gay, Mills and Airasian, 2011).
But when the investigation is moving from particular to general discussion than it comes under the
deductive research framework. In the context of the present research, the researcher has been
selected inductive research approach because the study has started with the general discussion over
the motivation concept and end with the relationship between the rewards strategies and
motivational level of employees of Hilton Hotel (Kriz, Gummesson and Quazi, 2013).
Research design: It is the most important part of the research design which can be divided
into two parts: exploratory and descriptive. In the exploratory research design, the researcher tries to
explore the new theory on the basis of the outcome (Kumar, 2014). For example, why rewards
strategies of Hilton Hotel has affected motivation level of its employees. From this, the reason of
following statement determines by the scholar. On the other hand, in the descriptive research
design, the investigator tests the existing theory on the similar situation (Choosing appropriate
research methodologies, 2015). For instance, to determine the effectiveness different rewards
strategies in the employees’ motivational level. Here, the scholar tries to prove his research problem
with the help of motivational theory. In the context of the present investigation, the researcher has
used descriptive research design to test its research objectives by using motivational theories.
Research type: It can be divided into two parts: qualitative and quantitative. Under the
quantitative research type, the researchers use the previous research outcomes on the similar topic
to complete the entire investigation (Research Methodology, 2015). In this, the whole study is based
on both primary and secondary data analysis where new data and old data are taking into the
consideration. On the other hand, in qualitative research type, the scholars consider the primary data
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in order to get the solution of the research problem. In the context of the present investigation, the
researcher has been used qualitative research type in which a structure questionnaire has been
prepared. This has included both open and close ended questions which has addressed the research
questions (Wyse, 2011).
Data collection: This is an essential part of the research methodology. Primary and
secondary data collections are two methods of data collection process (McMillan and Schumacher,
2014). For the present study, the researcher has been both the concept in order to gather the data
from different sources. Primary data has collected with the questionnaire process where a structure
questions prepare along with open and close ended questions. On the other hand, the secondary has
been gathered from the various resources such as blog, articles, journals, books, previous research
papers on the same topic, Hilton Hotel human resource audit etc. The both sources have helped the
researcher to get the insight of the research problem in the right manner (Creswell, 2013).
Sampling: For the present investigation, the researcher has been used random sampling
method in order to reduce the biasness during the experiment. The reason of selecting the following
sampling technique is to give the equal chance to all employees of Hilton Hotel to being a part of
the investigation. In this context, the sample sizes of the respondents have 50 units which have
presented the characteristics of whole population (Daniel and Sam, 2011).
Data analysis: With the help of different data analysis technique, it becomes easy to assess
the collected data in the right manner. The data collection type for the present investigation has
qualitative and for this, the researcher has been selected thematic analysis. Under this, different
themes have formulated on the basis of the questionnaire and the responses of each theme has
presented in the form of charts, tables, figures etc (Fiegen, 2010).
1.5 Providing an appropriate plan and procedures for the agreed research specification
In order to carry out the present investigation as per the agreed research specifications, the
researcher has prepared an action plan. It has included the different activities that have helped the
scholar to conduct the following investigation in an effective manner. For this, specific time frame
for each activity has been mentioned in the table (Flick, 2011). Hence, the entire research plan is
representing with the help of Gantt Chart that is as follows:
Activity/Week 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Designing research proposal
Setting of aim and objectives
Investigating study of research
background
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Selecting research methodologies
Data collection from primary and
secondary sources
Assessment of collected data
Data interpretation and analysis of
the outcomes
Conclusion and recommendations
Submission of draft report
Modifications as per the feedback
comments
Final Submission
TASK 2
2.1 Match resources efficiently to the research question
To complete the entire research within the given constraints, the researcher has used three
main resources that can be the research questions. Human resource has one of them from which the
scholar has collected the primary resources to solve the research problems. Another resource in this
context, time has also a resource for the scholar in which the entire research needed to be
completed. For this, a 16 weeks framework has prepared where different time duration has allocated
to each activity of action plan (Garner and Scott, 2013). On the other hand, financial resource has
other resource that has aided the investigator to carry out various research tasks. In order to
effective utilization of this resource, the researcher has used activity based costing methods to
control over the expenses.
2.2 Undertaking the proposed research investigation in accordance with the agreed specification and
process
As per the above stated research plan, the researcher has carried out the entire investigation
as per the agreed specification and process. For this, the investigator has established the contact
with the management of Hilton Hotel to undertake the investigation by explaining the reason. After
this, the scholar has explained the aim and purpose to the employees of hotel along with the ethical
consideration which will take at the time of publishing the research (Gay, Mills and Airasian, 2011).
A structured questionnaire has sent to the respondents email ids with the clear instructions.
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Afterwards, the researcher has analyzed the collected primary data in order to draw a valid
conclusion.
Attached in Appendix
2.3 Recording and collecting data from participants from the questionnaire
Theme 1: In Hilton Hotel, most of the employees are working in organization more than 4 years.
From how long, you are working in Hilton Hotel? Frequency
2 years 9
3 years 12
4 years 13
More than 4 years 16
Theme 2: There are different meanings of motivation for employees of Hilton Hotel.
What do you mean by motivation word? Frequency
Inspiration 12
Provocation 16
Inducement 13
Stimulus 9
9
2 years 3 years 4 years More than 4 years
0
2
4
6
8
10
12
14
16
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Theme 3: Hilton Hotel has used different reward strategies to motivate its employees.
Hilton Hotel has used different reward strategies to motivate its employees. Frequency
Strongly Agree 25
Agree 15
Neutral 2
Disagree 3
Strongly Disagree 5
Theme 4: Hilton Hotel has distributed the rewards in right manner.
Hilton Hotel has distributed the rewards in right manner. Frequency
Strongly Agree 30
10
Inspiration Provocation Inducement Stimulus
0
2
4
6
8
10
12
14
16
18
Strongly Agree Agree Neutral Disagree Strongly Disagree
0
5
10
15
20
25
30

Agree 10
Neutral 0
Disagree 7
Strongly Disagree 3
Theme 5: The rewards are always matches with the efforts of the employees.
Are the rewards matches with your work efforts? Frequency
Yes, always 20
No, not always 15
Sometimes 10
Can’t say 5
11
Strongly Agree Agree Neutral Disagree Strongly Disagree
0
5
10
15
20
25
30
35
Yes, always No, not always Sometimes Can’t say
0
5
10
15
20
25

Theme 6: There are different kinds of rewards strategies followed by Hilton Hotel to motivate its
workforce.
Which kind of reward strategies followed by Hilton Hotel to motivate its
workforce? Frequency
Bonuses 5
Salary raise 8
Gifts 6
Promotion 7
Empowerment 8
Flexible work hours 7
All of the above 9
Theme 7: The different reward strategies of the organization motivate has motivated the
employees increase their work efforts in order to gain more rewards.
The different reward strategies of the organization motivate you to increase your
work efforts in order to gain more rewards. Frequency
Strongly Agree 15
Agree 20
Neutral 0
Disagree 10
Strongly Disagree 5
12
Bonuses
Salary raise
Gifts
Promotion
Empowerment
Flexible work hours
All of the above
0
1
2
3
4
5
6
7
8
9
10

Theme 8: Reward strategies of Hilton Hotel have made positive impact on employees’
motivational level
Does the reward strategy of Hilton Hotel have made positive impact on your
motivational level? Frequency
Yes, always 25
No, not always 18
Sometimes 4
Can’t say 3
Theme 9: Bonuses and Salary raise are those rewards systems that like by the workforce of
Hilton Hotel the most.
Which reward strategy of Hilton Hotel does you like most? Frequency
13
Strongly Agree Agree Neutral Disagree Strongly Disagree
0
5
10
15
20
25
Yes, always No, not always Sometimes Can’t say
0
5
10
15
20
25
30

Bonuses 10
Salary raise 12
Gifts 6
Promotion 9
Empowerment 5
Flexible work hours 8
Theme 10: Hilton Hotel needs to improve its rewards strategies to improve motivational level of
the workforce.
Do you feel that Hilton Hotel needs to improve its rewards strategies to improve
motivational level of the workforce? Frequency
Yes 30
Not 12
Can’t say 8
14
Bonuses
Salary raise
Gifts
Promotion
Empowerment
Flexible work hours
0
2
4
6
8
10
12
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TASK 3
3.1 Using appropriate research evaluation techniques with justifications
With the aim of evaluating the outcomes of research, there are two methods present:
formative and summative research evaluation. When an investigation is carrying out on regular
basis from starting to end then there is a scope of making changes in any phase of the study. This is
called formative research evaluation technique. On the other hand, in summative research
evaluation, the results always draw after the completion of the research (Kriz, Gummesson and
Quazi, 2013). From this, the scope of any alteration in the final outcome cannot be made. In the
context of the present investigation, the researcher has been selected formative research evaluation
technique in order to make sure about validity and reliability of the study.
3.2 Interpretation and analysis the results in terms of original research specifications
Theme 1: In Hilton Hotel, most of the employees are working in organization more than 4 years.
From the results it has been identified that most of the people stays in this organisation for
more than 4 years is due to the motivation they get from the owner's side which is helpful for them
to retain in this organisation. It can be inferred from the above that retaining of the employees for
the long term in this organisation can be due to several reasons such as motivation, financial need of
an individual, global exposure. It has been observed from the above table that out of total sample of
population all employees are retained here for minimum of two years, 3 years, 4 years and more
than 4 years. An individual will retain in an organisation like Hilton who have immense scope as it
is interconnected with various organisations and also expanded their services on a global level. An
individual will get immense scope as they get higher chances to enhance their skills and abilities in
order to improve their overall personality by benefiting their organisations.
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Yes Not Can’t say
0
5
10
15
20
25
30
35

Theme 2: There are different meanings of motivation for employees of Hilton Hotel.
From the above outcomes generated by cross questioning with the selected sample
population of 50 for identifying the solutions from the employees of Hilton London. all the existing
employees of the current organisation which reveals the actual business conditions of an enterprise.
Most of the population out of the selected sample of population for identifying the solutions of the
different problems occurred in the path of an entity will be ascertained with the help of above
technique. Majority of employees think motivation in negative sense by taking as a provocation and
at the same time some people also think it as an inspiration as it totally depend the mentality of
person which differs from one person to another person. The efforts applied by an enterprise are not
strong enough in order to encourage their existing personnel by informing all the positive benefits
among them in order to attract them towards the organisation by striving harder for an entity. The
increasing motivation among the entire workforce will enhance the productivity of the overall
business enterprise.
Theme 3: Hilton Hotel has used different reward strategies to motivate its employees.
The efficiency of the enterprise is reflected through their business actions as correct
practices will also attract different individuals towards the business organisations. The true business
functions are in correct alignment with their desired goals and the objectives as the good action of a
business will also result in good reaction from the perspective their personnel who are the real
heroes in interacting more with the customers. The efficiency of all the rewards strategies proves
beneficial for an entity as majority of the targeted audience of the survey has agreed on a fact that
Hilton hotel has good strategies which will induce the productivity of an individuals and the firm in
return.
Theme 4: Hilton Hotel has distributed the rewards in right manner.
Distribution and allocation of rewards system is necessary in an entity as this will determine
the overall business functioning in a right direction. Framing of all the policies are rewards are not
enough as the proper implementation of these strategies should be in its proper place. Designing of
the various rewards systems will go in vain if it’s totally gets idle in an organisation and doesn't help
an organisation in return in improving their performance. Out of total sample of 50 majorities of
samples that is 30 among the total is in the favour of Hilton hotel in properly allocation and
distribution of all rewards system in its proper place at the workstation. Alignment of all the
rewards in a systematic order with all the tasks which will results in increasing productivity as this
will create competition among all the personnel in order to challenge their capabilities top complete
their work in given time span.
Theme 5: The rewards are always matches with the efforts of the employees.
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Hilton hotel make their high efforts in framing creative and design innovative products that
is all kinds of rewards systems to be used in an enterprise to encourage their workers and transfer
their interest on the common goal of an entity which is to earn profit and catering the needs and
expectations of the customers. The organisations need to focus on monetary rewards like paying
amount for employee of the month and non-monetary rewards like increasing the job position of an
employee. The monetary rewards are allocated to the employee in their salary amount and non-
monetary rewards will be allotted to an employee in specific time interval. The majority of peoples
to whom the researcher asks several questions and become the part of the overall research study by
involving them into the survey conducted by them. It has been seen from the above analysis that
most of the people thinks that all rewards are framed and designed as per their needs and
expectations and rightly matching their needs and business objectives.
Theme 6: There are different kinds of rewards strategies followed by Hilton Hotel to motivate its
workforce.
The collection of rewards systems of an enterprise is good enough as it covers different
kinds of systems which will meet different needs of an individual such as all monetary as well as
non-monetary needs are fulfilled by an organisation in order to support the interest of employees.
Social security is the basic motive of a person which will cater all specific needs of an individuals
and entity itself by complying with the hidden demands of a person so that they think positively for
an entity. The perspectives of a person regarding rewards will be always in the positive contexts as
they always think and demand more from an organisation to determine rewards as per the deserving
capabilities which will create for entity to meet their higher level of expectations.
Theme 7: The different reward strategies of the organization have motivated the employees to
increase their work efforts in order to gain more rewards.
The basic rationale behind framing of different rewards is to cater the needs of their
employees and in return increasing their efficiency by nurturing their existing skills. Large number
of sample population has agreed with the fact that the policies and procedures designed by an entity
are in the favour of all the employees as entity will think all the employees their upcoming future
which will further enhances the existing business efficiency. The role of reward is major in the life
of an individual as this will increase their existing skills and ability by giving them global exposure
asHilton hotel's performance is increasing as compared to their competitors like Marriott
international. Hilton hotel is increasing with the globalisation. This globalisation will enhance the
role of an entity which in turn enhances the relationship between an individual and their
organisation by increasing their job responsibilities and duties.
Theme 8: Reward strategies of Hilton Hotel have made positive impact on employees
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motivational level
The enterprise held responsible towards the designing of various rewards for the betterment
of their employees as the main aim of framing these policies is to cater the needs and expectations
of the employees by catering their demands and wants. It has been observed from this analysis that
half of the sample population has answered in yes that these policies are created right impact on the
minds of all the employees and it is beneficial for them in increasing their skills and capabilities.
Working in a service industry requires higher level of patience as catering the needs of all the clients
is not easy as their role is to handle wide variety of customers without spoiling the brand image of
Hilton hotel.
Theme 9: Bonuses and salaries are the most important tool in the reward's systems that are likely
to affect the behaviour of Hilton Hotel in the positive manner.
Majority of people thinks that increment in the salaries will prove to be will be prove more
beneficiary for all the workers as their main motive is to get deserving work pay as the increasing
workload will reduce their work efficiency. The efficiency of an employee gets increased increases
by allowing work based motivation in terms of providing monetary compensation by increasing
their salaries. According to human tendency, the increment in the total salary will divert their mind
from all the negative side of the organisation and shifted their interest only towards the organisation
betterment. The support of the employees will help an entity in return to amend their policies as per
the tastes and preferences of all their employees and they represent the overall organisation's inn
front of the external parties that is the customers.
Theme 10: Hilton Hotel needs to improve its rewards strategies to improve motivational level of
the workforce.
Apart from defining the capabilities and fairness of an entity which will reflected in the
business decisions of an enterprise. The negative side which also emerged inn the front picture that
all the employees of these organisations are fed up about the current rewards systems which needs
modifications to cater the needs and expectations of all the employees. The suggestions and
feedbacks will be helpful for an entity as the support of all the employees will assist an entity in
order to uplift the existing business conditions by increasing their overall scope without hurting an
individual's interests. The support from all the workers is that efficient quality which will enhances
the overall business performance of an entity.
3.3 Recommendation and further research areas
Human resource is the most important assets of the organizations. In the Hilton Hotel, it has
required to make changes in the rewards strategies so that it becomes easy to motivate the
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employees. In this context, some recommendations are as follows:
 Management should encourage employees to participate in decision making.
 Company should be given promotion on the basis of performance.
 Verbal praises and recognitions for the works should be given to the employees.
 Flex-time should be considered as an important criterion for enhancing employee
motivation.
 By creating opportunities for employees to work with teams so that it becomes easy to
increase the employee cooperation (Wininger and Norman, 2010).
In the future, the following study can be carried on a particular reward strategy that can
motivate the staff on Hilton Hotel. Along with this, another study can be conducted on the same
topic but for the other hospitality organization (Kumar, 2014).
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APPENDIX
Questionnaire
Demographic information
Name: ______________
Age: ______________
Gender: _________________
1. From how long, you are working in Hilton Hotel?
 2 years
 3 years
 4 years
 More than 4 years
2. What do you understand by the word motivation?
 Inspiration
 Provocation
 Inducement
 Stimulus
3. Hilton Hotel has used different reward strategies to motivate its employees.
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
4. Hilton Hotel has distributed the rewards in the right manner.
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
5. Do the rewards match your efforts at work?
 Yes, always
 No, not always
 Sometimes
 Can’t say
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6. Which kind of reward strategies followed by Hilton Hotel to motivate its workforce?
 Bonuses
 Salary raise
 Gifts
 Promotion
 Empowerment
 Flexible work hours
 All of the above
7. The different reward strategies of the organization motivate you to increase your work efforts in
order to gain more rewards.
 Strongly Agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
8. Does the reward strategy of Hilton Hotel have made positive impact on your motivational level?
 Yes, always
 No, not always
 Sometimes
 Can’t say
9. Which reward strategy of Hilton Hotel influence your motivation level?
 Bonuses
 Salary raise
 Gifts
 Promotion
 Empowerment
 Flexible work hours
10. Do you feel that Hilton Hotel needs to improve its rewards strategies to improve motivational
level of the workforce?
 Yes
 Not
 Can’t say
11. Please suggest some new rewards strategies that can able to increase motivational level of
employees of Hilton Hotel.
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_________________________________________________________________________
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