CSR Activities and Business Impacts

This assignment delves into the multifaceted relationship between Corporate Social Responsibility (CSR) activities and their impact on businesses. It examines various aspects of CSR, including employee perceptions, stakeholder preferences, communication strategies, and the role of technology in disseminating information about CSR initiatives. The analysis also considers the influence of CSR on brand equity, corporate value, and customer trust.

Running head: SUPPLY CHAIN MANAGEMENT
Supply chain management
(Punjabi restaurant)
Name of the student:
Name of the university:
Author Note

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Table of Contents
Introduction:..........................................................................................................................................2
Organizational background:...................................................................................................................2
Sourcing overview:................................................................................................................................6
The decision factors:..............................................................................................................................7
Non-CSR metric:...................................................................................................................................8
CSR metric:.........................................................................................................................................14
Conclusion:..........................................................................................................................................16
References:..........................................................................................................................................18

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Introduction:
The CSR or Corporate Social Responsibility has turned out to be an important practice for
the standard businesses for any company. The commitment towards the CSR activities has been
helping to develop the complete reputation for the company along with providing the competitive
advantages (Clapp and Rowlands 2014).
The following report has developed the CSR strategies. It has detailed the changes required
by small organizations for making the sourcing tasks to gather data to make calculations. These
calculations have been relevant with the CSR and the non-CSR metrics.
Organizational background:
For the current research, Punjabi restaurant is chosen as the appropriate case study. Its
objective is to deliver best and quick services to the customers of the food market. Their strategy
ensures that the products supplied by them are done effectively ensuring the best customer services.
Additionally, the company has loved to deliver the efficient customer services for raising the
customer satisfaction. The organization has been delivering a large quantity of services or products
(Esen 2013). Moreover, this also includes the dairy products, coca cola products and the tobacco
products as sold by the organization.
The business has been following entrain strategies for creating their individual loyalty
program and sprucing up the amenities, Moreover, they have set to the frequent contests for the
clients. They have also developed the corporate social roles of activities. These are followed by
Punjabi restaurant as their effective business strategy (Hoi, Wu and Zhang 2013).

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The organization follows business strategy to create own loyalty program and spruce up
amenities. In addition, setting up regular contests for customers and creating corporate social
responsibility activities are followed by Punjabi restaurant as a business strategy.
The Demand The Product profiles The Large Group
Competitiveness Low cost The customized
services.
Product/services The general
standardized services
and products are
available.
The Customized
services are delivered
because of larger
payment.
The affordable and
quality food products
and the beverages.
Booking of the
restaurant and paying
at the similar day.
The advance booking
and the advance
deposits.

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The economic development
Food industrialization
Latest technology for the increased waste food,
poor disposal and dumping.
Less agricultural production, poor health, climate change Water pollution, deforestation, bio diversity and so on
Green Logistics
Economy
Impact
Impact
Figure 1: Impact of CSR on environment
(Source: Created by author)

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Figure 2: CSR on supply chain
(Source: Created by author)
SupplychainVerticalintegrationGloballogisticsStrategicAlliancesConsolidatedpurchasinng

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PETROGAS
PTY LTD
CSR
Activities
Seller and manufacturer
of food products
Seller and producer
of the lubricants
and fuels
Sells and
manufacturers to oil,
crops and
vegetables to the
clients
Local farmers
PUNJABI
RESTAURANTSeller and manufacturer
of food products
Seller and
manufacturer of
food products
Seller and manufacturer
of food products
Sourcing overview:
Figure 3: “Sourcing overview”
(Source: Created by author)
The diagram above illustrates the different activities included to purchase the raw products of the
company to prepare the services offered by them. Here the raw products comprised of the food
materials including the dairy products, vegetables and the fruits used mostly for preparing food. The
orders have been delivered and acquired by the organizational suppliers chosen after having them
from the farmers of the state who extracts them through hand. The proper number of the supply has
been provided by the management as the estimation gets developed in the way the services have
been seen.

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The decision factors:
This has been crucial for the business to set the primary aims, factors and the necessities for
gaining the competitive advantages and retaining the business at the good position. The employees
of the business could get motivated via implementation of the corporate social responsibilities. The
inclusion of the economic, environmental and the social enhancement CSR in a successful manner
has the ability to generate positive relations. These are in the functions by dew activities like the
minimal extra work, usage of the effective technology reducing the work pressure of the employees
(McGoldrick and Nieroda 2016). All these kinds of activities of CSR are known as the social
responsibility of the internal corporate.
The internal CSR has proved to the primary portion of the social duty of the associates. This
has been crucial to investigate the concept of the inner CSR and the relationship for entire feeling
and duty of standardizing hierarchy of the representatives. In order to conceptualize this, few
elements have been inferred hypothetically from the perspective of the hypothesis of social trade.
The test analyses that initially tied by a pre-test. The later one has been composed of 386 people of
respondents coming from a German company. They have been dynamic in the source division of the
sustainable power. The basic perspective has been performed in one international pharmaceutical
company (Munro 2013). This brought about two thousand responses from the representatives. The
results have been uncovering that a vital element inside the CSR has existed. It has been highly
impacting the entire feeling of the authority’s duty of the employees. This has also been including
the lower influence to regularize the responsibilities of the hierarchy. Additionally, the intervening
portion of the entire feeling to regulate the authority’s duty has been distinguished.

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Non-CSR metric:
This has been vital for the companies to evaluate critically the activities related to non-CSR.
These activities have been relevant to the central activities as pursued by that company. There have
been mainly some kinds of the feasibility study that could be won in the business organization. This
includes the schedule feasibility, economic feasibility, operational feasibility and the technical
feasibility. At the current scenario the study of operational feasibility at Punjabi restaurant has been
gained (Raheja 2017). These have been considering the following queries.
Process:
The process regarding the end-clients has been feeling about the other method to be executed
with the association of the step in the metric.
Assessment:
This determines whether or not the process within the organization could work. This is
instead of the case that it could work processing with the evaluation of the operational activities of
the company.
Execution:
This includes the stakeholders, end-clients, managers in the process.
Resistance:
This includes the evaluation of the team, individual resistance, and team. This also includes
the way how the limitation would be mitigated as evaluated under the category.

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In-House Strategies:
This determines the way how the workplace must be influenced and in what quantity of
would that change and analyze the in-house strategies (Supanti, Butcher and Fredline 2015).
Adjust and Review:
As the resistance has been overcoming, clarification must be done in the way how the latest
products would be actualized along the audit of the process for screening the change of procedure.
The current Case of the Operational Feasibility Study:
In the current scenario, the operational activities have been assessed with the non-CSR
metrics. Within this strategy, it has been vital to respond to some things regarding how they have
been used as the portion of the current reality. The sober illustration has been that as any company
discovers the needs for updating thoroughly the condition of the workplace.
The subsequent to break down the booking, monetary and the specialized has been
specifically pondering. The following comes with the operational feasibility. Along with the
particular ultimate aims for deciding whether the up gradation of the condition of the workplace has
been working (Wirl, Feichtinger and Kort 2013). This has been the case of the study of operational
feasibility that might continue after the way under six components.

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Figure 4: impact of Non-CSR metrics on environment
(Source: Created by author)
Process:
The examination and the input from all the people and the latest upgrades would influence
along with the information system in the recommendation in thoughts from the initial designs.
Evaluation:
This includes the findings from the procedure recommendations. This would upgrade the
benefits of all the people with recognizing which individual has abandoned and felt debilitated in
that business organization.

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Execution:
This has been recognizing all the aspects that would take the approach at the up gradation.
Though what process would the overall improvement aligns with the present work would be
assessed within the category (Park et al. 2016).
Resistance:
This determines what people and range would be actually secure as well as build up the
change of the resistance design in the tasks of Punjabi restaurant has needed to be examined along
with the activities.
Systems:
This determines how would the organization control the changed condition of the workplace
and performing latest structures of procedures must be checked on or be executed all together for the
up gradation to be viable has been helpful in analyzing the feasibility of operation by the process.
Adapt and Review:
This has been determining the time required for the Punjabi restaurant to adjust the new
updates and by what manners that could be observed or checked. Also, it has also been determining
what could happen as the process of processing. The extra changes here have to perform that must be
assessed critically using the CSR metric in Punjabi restaurant.
The best imperative part of the operational plausibility consideration has been a contribution.
This has been from all the people especially as that impacts the way or manner in which the
organization has been doing in similar to the forms. At this case, the process is needed to be made
the place for the clients. This is to be at the point to test the decisions how the field has been working

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in the manner which is helpful for the occupants, stopping, availability, different components have
been the recent case of the operational contemplate of the feasibility (Meixner, Pollhammer and
Haas 2015).
An instance of the study of operational feasibility is needed to be made, such that it is
intended for changing anything under the organization influencing how the organization has been
running or when the client requests. This is to investigate the other processor items influencing the
components within their own individual organization. At this point, the considering more about the
making of the broad range of possibilities is contemplated by the five-section of arrangement Joe
Taylor on the project attainability being considered.
Through reminding the ultimate aim for deciding as the framework has been asking for the
benefit of continuing more, it should finish some tests known as the feasibility considers. This
analyzes the operational plausibility, monetary achievability, timetable practically and the
specialized possibility (Illia et al. 2013).
The operational feasibility has been alluding to as the system could be used successfully as it
is created. The operational feasibility has been depending on the problems, like the chief help needed
to prepare, workforce diminishment, and the unfriendly effects to the clients. This especially
incorporates the special resources that have been needed to generate, buy, introduce or perform in
the system (Hoi, Wu and Zhang 2013). The contemplations have been incorporating the analysis of
the tools software and the system resources the organizational thoughts. This has been also
restricting regardless the future transferring volume and the helps development. The economic
feasibility has been assessing regardless the anticipated advantages of the suggested system exceed
the cost evaluation of the system (de Jong and van der Meer 2017).

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The retrieval of costs, up keeping the costs and progress the bolster costs are needed to
analyze for the right and impalpable benefits of the suggested system. At last, the plan for the
feasibility study has been alluding whether the project could be executed in the worthy time period.
The preparatory test has been considering the system to propose a special task. The beginning step in
the preparatory test has been to comprehend the opportunity or issue nearby.
The system investigator has been figuring out what has been offices, business forms or
clients have been engaged with the framework demand. Then an assessment is required to make on
the situation and the end outcomes recognized with the suggested system. The next step has been to
characterize the undertaking of the limitations and the degree. The undertaking of the extension has
been alluding to the degree, limits of the activities. At particular this must be expected under the
situations (Costa and Menichini 2013).
The challenges have been conditions and the necessities that must be fulfilled by the system
to be accomplished. The next step has been to do the real search according to the various systems.
The procedures to search the realities have been including the breaking down of variously associated
graphs. This has been leading to meetings with the supervisors or clients, watching operations,
directing the client overview and inspecting documentation. The next step has been to analyze the
cost and time of the development of activities. The last step has been to exhibit the results and the
proposals of the administration (Aksak, Ferguson and Duman 2016). The preparatory report of
examination has the final outcome and has been incorporating the analysis of the framework needed
for, gauging the benefits and expenses and the suggestion of the experts displaying the report.

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CSR metric:
The operational feasibility for the CSR metrics has been consisting of the aspects used to
achieve the competitive benefits at Punjabi restaurant’s market. The indicators of the CSR activities
have been vital to recognize for assessing critically the activities of CSR. The indicators have been
defining what has been needed to be measured in the tasks done by Punjabi restaurant. The
obligations of the stock indicators and the Flow Indicators Corporate could be divided into two
classes. They are the stream data indicators or capital or stock markets.
The Environmental and the social KPI’s could be moreover identified by the leading and the
lacking indicators. The lacking indicators have been known as the outcome markers, For example,
the air has been discharging the discharged, social or natural expenses brought about. The leading
indicators have been related to the contributions in dealing with the problems. The motivation has
been less for quantifying coming about. This has been rather than for supporting the emphasis on the
benefit or item the process has been driving.

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Figure 5: CSR metrics
(Source: Created by author)
For example, the lacking marker in the food resource has been the amount of the natural
rupture. This happens as the market is the amount of the site supervisors those who finished the food
preparing. The two kinds have been regularly needed to deal with the problems properly.
Costa and Menichini (2013) stated that the concept of the primary concern has the first
reporting of the organization execution of the exercise of CR. This has been recommended for both
the ecological and social duty accounted for the basic concern like the method used for the monetary
articulations. Those primary concerns have been the people, planet, and advantages. Despite all this
the directing of the acquisition exercises under the light of the basic acquirement strategy, the
company has been collecting would maintain the rising demand of the CSR exercises at the store
network as the business develops.
• Fundamental acquisition strategy

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• Law-faithfulness and looking after Confidentiality
• Fortifying CSR in the store network
• Common Development through Mutual Trust
• Advancement of "Food Purchasing"
• Open and Fair Transactions
• Advancement of Local Purchasing as a Good Corporate Citizen
As far the teal obtainment is concerned, it settled over the activity topics and the plans for all
the need range and have been the developing activities gone for reinforcing the CSR through the
network of inventory. This has been including the directions and laws related to the subcontracting
laws, working laws, antitrust laws and moreover the comparative controls and laws outside the
nation.
The food acquisition and obtaining has been one of the important tasks pursued by Punjabi
restaurant. This is done for implementing the activities of CSR in the company. The company has
been fortifying the reaction for legitimating the consistence recognized with various ecological
controls at the individual districts and countries. This has been including the international REACH
regulations under the light of the Food Purchasing Guideline. They have been working efficiently for
diminishing the natural weight with every provider.
Conclusion:
From the above discussions it could be concluded that the social responsibility of the
corporate have been going far to make the positive changes informally. This is particularly for
Punjabi restaurant. To help the common people, clients, partners can take the business to a more

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advanced extent. It also assures the long term achievement and development. The CSR has been
assuming the pivotal role to make the image distinct among the enemies and media. This also
includes various organizations and people who gas been the immediate clients. Individual people
have been building up the constructive inclination for the brand that steps up according to the
educating to the young children. This includes more agriculture in the natural environment. This also
includes the deploying of power in the town and providing jobs to the people. Moreover the internal
responsibility for the society in any company has been helpful to motivate the people and achieve the
potential outcomes.

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importance of the stakeholder perception. Expert Systems with Applications, 40(1), pp.150-161.
de Jong, M.D. and van der Meer, M., 2017. How does it fit? Exploring the congruence between
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ethics, 143(1), pp.71-83.

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