Non-Direct Care Workers in Social Settings

This assignment delves into the crucial role of non-direct care workers within social and healthcare environments. It examines how they contribute to efficient service delivery by utilizing personal care equipment and maintaining a safe and secure work environment. The importance of effective management and supervision in developing these professionals is also highlighted, emphasizing their impact on service quality and client well-being.

SUPPORT WORK
IN
SOCIAL CARE

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P.1. Identify roles of non-direct care worker..............................................................................1
P.2. Outline the interpersonal skills required for non-direct care worker...................................1
TASK 2............................................................................................................................................2
P.3. Explain the role of non-direct worker in the operation of a team........................................2
TASK 3............................................................................................................................................3
P.4. Explain the role of non-direct workers in maintaining health, safety and security in the
caring environment......................................................................................................................3
P.5. Explain the importance of supervision and management in the development of non-direct
care worker..................................................................................................................................4
REFERENCES................................................................................................................................5

INTRODUCTION
In this documentation, we will discuss about to various kinds of non-direct social care
worker in the society which is giving several kinds of services in the society in effective manner.
They must need to learn several interpersonal skills in order to better communicate with their
clients in the setting in effective manner. Moreover, we will discuss about importance of
management in development of non-direct care workers in the society.
TASK 1
P.1. Identify roles of non-direct care worker
Residential care home: Residential care worker as a non-direct worker in the social care
setting furnish security and proper social care services at the home as office as well. Residential
care home furnish appropriate social and health care services as non-direct care worker in the
society by fulfilling all social needs of client in effective manner (Munn-Giddings and
Winter,2013). They help to create a positive and healthy climate at office and home in respect to
make people happy, safe and social aware who live at the home in the society. They
communicate them to all social essential activities which is going on in the society effectively.
They also provide effective services in order at resident and office for a person as a personal care
taker in context of fulfillment of effective services within the home. They also play role in order
to furnish cleaning services, gardening services and security staff in the society which will help
them to live free from their social responsibilities in the society.
Nursing home: Nursing home provide several medicare services at the home to clients in
effective manner. They provide sophisticated and hygiene medical care services in order to make
them healthy in the society in effective manner. Nurses ensures that their patients are living
healthy and taking proper treatment according to physician suggestion. They protect health care
services in the society to make health people of their nearby (Kröger and Yeandle, eds., 2013).
Nurses persona duties towards the patients are bathing them, coming their hair, changing cloths,
shaving and eating them etc. these all role must be completed by nursing home at the workplace
in order to furnish effective services to their clients.
P.2. Outline the interpersonal skills required for non-direct care worker
Interpersonal skills required for non-direct care worker:
 Residential care home worker need to effective communication skill in order to make
efficient conversation with their clients and social care professionals in the settings.
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 They must have good speaking skills and language judgement skill in respect to
understand each individual clients social needs efficiently (Reeves, Lewin, Espin and
Zwarenstein, 2011).
 Residential care home and nursing home non-direct worker must acquire good listening
skill so that they will able to understand each social and health issues of their clients in
effective manner. They must know about to Jargon and Slang which is technical language which is used by
social care setting and social groups in their work in respect of making communication
and conversation among professionals and clients in order to understand their issues in
more efficient form.
There are some non-verbal communication skills of non-direct care worker:
 There are some skills of non-verbal communication which must be acquired by non-
direct care worker in order to crate communicative environment at the workplace and
with the help of non-verbal communication language, they can make effective
communication between speech less and blind clients in the society.
 Non-direct care worker must have effective presentation skills in order to review their
social care services in social care settings towards the client in effective manner.
TASK 2
P.3. Explain the role of non-direct worker in the operation of a team
The roles of a non-direct worker within team working in a social care environment:
 The manager of social care setting have charge to provide home care services within the
society in effective manner (Payne, 2015). They make specific checking in social care
setting to know about care home services of their social care setting within the society in
effective manner and also check out the effectiveness of team working at the workplace
to secure everyone.
 The health and care workers need get support from the non-direct worker in the society in
which they can effective teal lead in the social care setting. They can furnish support
from the worker which they can provide social and health care to each one in the
community.
 Activities organiser conduct several social and health care activities in the society with
the help of team work support in the society so that effective care can be provided.
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The purpose of team-working
 Team is group of people in which all the person work collaborative in order to fulfilment
of team-working goals effectively. They create value of team working culture in the
society.
 Team working furnish services in social care to create safe and healthy environment in
the society so that each people can meet to their services in effective manner.
TASK 3
P.4. Explain the role of non-direct workers in maintaining health, safety and security in the
caring environment
Maintaining health in the caring environment
 Non-direct worker in the social care setting make support in order to create hygienic
process of health care treatment of each people in the society so that each people can get
better services of in the caring environment.
 They make effort in order to effective manager high level of cleanliness in the personal
services and health and social care equipment and other material at the workplace so that
there is most relevant services can be served to their clients efficiently (Robbins,
Chatterjee and Canda, 2011).
 They utilise of their personal care equipment in the social and health care setting so that
sufficient care services can be served to their people in efficient manner. They support for make each health and social care equipment safe and secure from other
unwanted issues within at the workplace.
Maintain safety in the caring environment:
 They support social care setting as voluntary worker in order to sufficient safe storage of
equipment and health care equipment so that each clinical and household services can be
served in efficient manner.
 Social non-direct worker provide domestic appliances and gardening tools and personal
driving services to their clients in terms of create safe care environment.
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P.5. Explain the importance of supervision and management in the development of non-direct
care worker
 Non-direct care worker must be effective manager and supervised by their top manager
and administrator in order to provide suggestion them in order to effective social care
services to their clients in the society (Emmenegger, ed., 2012).
 Efficient management techniques of social care worker will effective address each social
care issues and let them learn about the latest approach of tackle of social care issues in
the society as well.
 Moreover, social care worker learn many new things and techniques while working under
social care settings. So these activities furnish them learning about to several kinds of
social care tools and techniques which can improve their service quality in more effective
manner.
CONCLUSION
From the above analysis, it is concluded that non-direct social care worker also play an
essential role in various kinds of social care setting within the country in effective manner. They
must acquire some interpersonal skills in order to effective management and improve the quality
of their social care in the society in effective manner. It is also concluded that the role of non-
direct social worker need to effective maintain the health and safety and security in the caring
environment in the society in effective manner.
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REFERENCES
Books and Journals
Munn-Giddings, C. and Winter, R., 2013. A handbook for action research in health and social
care. Routledge.
Reeves, S., Lewin, S., Espin, S. and Zwarenstein, M., 2011. Interprofessional teamwork for
health and social care (Vol. 8). John Wiley & Sons.
Payne, M., 2015. Modern social work theory. Oxford University Press.
Robbins, S.P., Chatterjee, P. and Canda, E.R., 2011. Contemporary human behavior theory: A
critical perspective for social work. Pearson Higher Ed.
Kröger, T. and Yeandle, S. eds., 2013. Combining paid work and family care. Policy Press.
Emmenegger, P. ed., 2012. The age of dualization: the changing face of inequality in
deindustrializing societies. OUP USA.
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