Sustainable Hospitality Management

Sustainable hospitality
management

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................................3
MAIN BODY..................................................................................................................................................3
1. Evaluation the extent to which the hospitality industry contributes to each issues among social,
environmental and economic.................................................................................................................3
2. Analyzing the effects of issues have on the profitability of hospitality industry................................5
3. Evaluation the importance of corporate sustainability management.................................................8
CONCLUSION.............................................................................................................................................11
REFERENCES...............................................................................................................................................12

INTRODUCTION
Sustainable management can be defined as avoiding the depletion of natural resources
for maintaining an ecological balance in hospitality sector or strike through. This study will
show about the importance of sustainable business and corporate responsibility for hospitality
industry. The hospitality industry in UK has made significant contribution in the economic as
well as social development of nation. But at the same time it has given rise to various issues
which has direct impact on the society as well as environment. It is very important for
hospitality sector and hotels to manage corporate sustainability. There are various strategies
and policies that are being adopted and implemented by the hotels and tourism industry for
managing corporate sustainability like reduce, reuse and recycle of their wastes products like
to turn toilet waste into power. Hospitality and tourism industry give rise to millions of jobs that
increases economic prosperity (Crowther and Seifi, 2018). By implementing several
approaches of maintaining quality and reducing cost and wastes like Total quality
management, lean manufacturing, six sigma, they are making their business sustainable. This
industry has sustainable impacts on the environment & society and all these create
increasingly pressing sustainability management challenges.
MAIN BODY
1. Evaluation the degree in which hospitality industry give to each issues among social,
environmental and economic
Sustainability is one of the main issue that the world is facing. A Sustainable business
plays an important because this business has minimal negative impacts on the local
environment, economy and society. The Tourism industry has significant effect on the
environment. As with the increase in number of tourist at specific destination, there are high
chances of damage to destinations. For becoming more sustainable, it is important for
hospitality sector to focus on reducing wastes and negative impacts on environment, society
and economy. (Grayson and Hodges, 2017). Some hotels are stepping up their corporate
sustainability projects like reusing, recycling components of mattress and also donate their
partially used soap and tissue rolls to the global soap projects and shelters.
Environmental sustainability issue – Pollution and environmental damage

In the context of environment there are some issues which is created by hospitality
industry is environmental pollution and damage. Activities of hospitality sectors like Marriott
hotel and Thomas Cook travels industry create noise and air pollution to the great extent. For
example, tourists and other guests use water to the great extent and this over use of water is
creating sustainability issues. In this type, company is more focusing to implement those
approaches that can reduce wastes like lean six sigma approach. Pollution which is being
contributed by Tourism industries activities have negative impacts on the people of particular
area such as it creates various diseases like skin allergy, cancer. It destroy environmental and
natural resources also as travelers use water to the great extent that creates the problem of
water scarcity.
Social sustainability issues: Erosion of traditional culture and crimes
In the context of social issue hospitality sector, The behavior of tourist can lead to the
erosion of traditional culture as well as values. The most social issue which is being contributed
by hospitality sector is to infringe the human rights. Sometimes they do not and referring to
focus on behaving ethically with people of culture. For example Hilton hotel create and increase
criminal activities due to tourism is one of the major issue created by companies in hospitality
sector. Identity theft, cyber crime, fraud are some types of theft and issues that occur in
hospitality industry. For solving this problem, many hotels are using CCTV in their hotels in
every area. It has negative impacts on the quality life of people residing at particular
destination. There are high chances of increase in criminal activities due to tourism. Hospitality
industry is using technology and social media which is not good for the society as it increase
unemployment rate and people search for the job. It is also the biggest issue which is being
created and contributed by hospitality industry. There are some people who cannot afford the
expenses of big hospitality industries and it creates differences in culture and people. For
example, Marriott hotel that is expensive for those people who cannot afford them.
Most of the hotels in hospitality sectors uses inorganic foods that is also not good for
the people. Nowadays people are becoming more conscious about their health so it is
important for them to consider this issue.
Economic sustainability issues : Income of consumers & increasing unemployment