Sustainable supply chain performance framework

SUSTAINABLE SUPPLY CHAIN
PERFORMANCE FRAMEWORK
FOR FI(s)

Table of Contents
CHAPTER 1: INTRODUCTION....................................................................................................1
1.1 Overview of research........................................................................................................1
1.2 Background of study.........................................................................................................1
1.3 Rationale for the study......................................................................................................2
1.4 Potential significance of research.....................................................................................3
1.5 Research Aim and objectives...........................................................................................3
1.6 Research objectives..........................................................................................................4
1.7 Research questions...........................................................................................................4
1.8 Framework and analysis...................................................................................................5
1.9 Chapter structure..............................................................................................................6
.........................................................................................................................................................7
CHAPTER 2: LITERATURE REVIEW.........................................................................................8
2.1 Sustainable supply chain management to accomplish social, economic and governance
aim..........................................................................................................................................8
2.2 Role of supply chain management in attaining stakeholders and customer's requirements
..............................................................................................................................................10
2.3 Financial resources and system to deal with the financial challenges............................11
2.4 Major impact upon financial institutions to overcome financial challenges..................13
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................15
Type of investigation............................................................................................................15
Research design....................................................................................................................16
Research approach................................................................................................................16
Research philosophy.............................................................................................................17
Data collection method.........................................................................................................17
Sampling method..................................................................................................................18
Data analysis.........................................................................................................................18
Accessibility issues...............................................................................................................19
Ethical issues........................................................................................................................19
Validity and reliability..........................................................................................................19

CHAPTER 4: DATA ANALYSIS ...............................................................................................21
CHAPTER 5: RECOMMENDATION AND CONSLUSION......................................................33
Conclusion............................................................................................................................33
Recommendation..................................................................................................................33
REFERENCES..............................................................................................................................35

CHAPTER 1: INTRODUCTION
1.1 Overview of research
Sustainable development is prime requirement for organisational growth and
development and sustainable change. Supply chain management is a type of management
provides path for smooth flow of goods and services form manufacturers to end customers. This
research focuses upon sustainable supply chain performance framework for FI(s) (Beske and
Seuring, 2014). Employee's performance and the management efforts are the precious elements
considered essential in terms of developing the financial structure of organisation. An overview
of sustainable change and development defined in this research. It is analysed that after global
crisis financial organisations had to face the challenges regarding the management of cash flow,
reserves, financial instruments, credit for international trade and development. Three methods
and theories mainly considered to address the meaning of supply chain management which are
Supply chain financing, sustainable supply chain and supply chain management. Sustainable
supply chain financing frame work relies on major two hypothesis as, FI(s) have a crucial
position in the supply chain that allows to have access subject to maintain the relation with the
management and control of financial resources and second is relation of large corporates subject
to their suppliers to promote the adoption of more sustainable business practice. Suppliers are
required to analyse the potentials for developing the effective structure of financial growth and
development.
1.2 Background of study
Sustainable supply chain performance framework for financial institutions has been
already carried out in terms of determining the sustainable path for smooth functioning of
financial functions and operations of financial institutions. According to world bank report huge
impact fall upon international banks and financial institutions due to financial crisis. Large
number of banks fell down to losses and under managed improvement cost during financial
crisis. Overall analysis indicates towards sustainable change and development for better
understanding and evaluation of conventional relationships with in the financial institutions and
banking industry. The research mainly highlights the relations of financial institutions with
stakeholders, customers, owners, government and society with appropriate changes and
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development. Major study was based upon the logical framework and changes subject to supply
chain and highlight the framework used to connect with people in supply chain management
(Awudu and Zhang, 2012). It is analysed that financial variables and the current aspects was
measured with perfect analytical approaches and changes. Measurable changes were sanctioned
at initial stages and the changes occurred due to non financial factors which were abolished for
sustainable supply chain management with in Financial institutions. The framework contains the
changes regarding the sustainable supply chain management. A framework of sustainable chain
management was analysed on the basis theory of SSC management as strategic, integration and
achievements for better enforcement of system and coordination. Financial crisis damaged the
structure of financial management and operation.
There are ten financial companies are taken to address the research in appropriate
manner. The structure mainly helps in evaluating the financial changes and circumstances for
sustainable supply chain management to manage the financial sources. Performance of
organisation can be improved by fulfilling the needs requirements of customers. By using a
convenient process of providing financial services at desirable time duration helps to gain
customer interest. In main course of work the process not only remain centralised around
managing the flow of delivering financial services but also depends upon operating sustainable
supply chain management. Organisations be able to attain the competitive advantages with
effective structure or base of sustainable supply chain management. There are type of banks are
taken to analyse the data for sustainable supply chain management. It is seen that various
multinational banks and financial institutions have enhanced their performance by compiling the
concept of sustainable supply chain management.
1.3 Rationale for the study
Main purpose and objectives are required to properly addressed in research for better
understanding and eligibility. The logic behind the process is mainly associated with adoption
and management for best consideration and collective changes. Conceptual framework logically
deducted and determined with aggregate framework and propositions additionally in research
methodology (Gunasekaran and Spalanzani, 2012). The logical deduction of the framework is
used to undertake the sustainable supply chain management. This framework basically prepared
for both financial stability and sustainability of business in more effective and stable manner.
Sustainability of financial industries are intended to analyse the flexibility of application of
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financial resources with in organisation and helping them for more better adjustments. It is also
essential in managing the departments to for better management. Team work, transparency and
traceability are the main base for effective sustainable supply chain management. The
proposition of financial statements and business analysis for effective evaluation and control
helps in conducting the operations in more specific and viable manner.
1.4 Potential significance of research
The research emerge the criteria of effective supply chain management and operation by
considering the impact of different financial activities in practical business environment. The
combination of potential factors and evaluating aspects for smooth flow of financial resources
and considerations are also included for critical evaluation and control. Promoting the value of
research and exploration need to be explaining for procuring funding. It is explained that whether
applying for funding and writing a paper need to explaining work and direct relate to research for
obtaining research result (Choi, Yun and Lee, 2014). It also highlight the key potential areas that
remain connected with objectivity and purpose of organisation. The main impact fall upon
analysing the advantages of better management and operation with proper supply chain
management in financial institutions.
This research mainly conclude the practical situation and training methods that impact
directly upon productivity of company. In addition, the scope of supply chain management and
efficiency of organisation evaluated with in he context of criticism of financial activities and
plans. The overall analysis and analytical factors are analysed with effect of sustainable supply
chain management and development in various areas. This dissertation highlights the potential
activities and plan to assist management for better operation and plan. Relevancy is the main
aspect that enhance the supply chain management in finance sector that increase credibility of
this research. Practical based examples and theories are undertaken that make this research more
viable and ethical to get competitive advantages and managing the sections in more significant
manner.
1.5 Research Aim and objectives
Research aim
This provides an overall purpose of study with relevant aspects and potential factors
associated with measurement and development. It is an statement that clarify the main purpose of
research and maintain objectivity during overall analysis.
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Aim of this research is “Sustainable supply chain performance framework for FI(s)”
For better and effective sustainable development and base sustainable performance indicators are
required to form in single format.
1.6 Research objectives
Research objectives
The objectives must be related to the research topic. It focuses on study that avoids the
collection of data which are not necessary to solve the topic and not related to the topic.
Objectives helps to ascertain the needs and requirements of research for better flow of
information in different sections. Objectives keep align the structure of research in more
significant manner.
This research is carried out to attain following objectives;
 To analyse the effectiveness of sustainable supply chain management in financial
institutions in terms of economical, social and government.
 To Improve stakeholders and customers values considering the financial challenges.
 To emphasize the effective system with wide financial resources and management.
 To evaluate the impact of sustainable supply chain management in Financial institutions
1.7 Research questions
Objectivity of research based upon clear explanation and justification subject to research
aim and objectives. It is required to validate the aim of research. There is a list of question
prepared below by considering the aim of research;
Q.1 Will sustainable supply chain management be able to attain social, economical and
governance aim of financial institutions?
Q.2 How stakeholders and customer's requirement met by considering financial
challenges?
Q.3 How financial resources and system imply to deal with financial challenges?
Q.4 What are the major impacts fall upon financial institutions to overcome financial
challenges?
1.8 Framework and analysis
Framework is an in insistent part of research that retain a specific criteria of relative
research and methodology. For effective execution of information regarding the sustainable
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supply chain management for financial institutions, various framework and analysis tools are
used as follows;
Research design: This research is prepared on the basis of descriptive research format.
Synchronic information form different articles and journals is gathered and framed in this report
as per the research topic. Relevant aspects and facts are considered for better understanding of
sustainable supply chain management.
Research philosophy: This research contains the interpretive philosophy that uses the
collected information form social constructed environment and the effectiveness of sustainable
supply chain management in financial industries.
Research type: A qualitative research type is used to demonstrate the collected data to
conducting the research. Evaluation of collective information and data with valid conclusion is
considered as qualitative research.
Research approach: Deductive approach used for analysing and approaching both the
statistical and mathematical approaches for better evaluation and control. For effective and
efficient formation of supply chain management hypothetical and statistical data evaluated in this
report.
Data collection: there are two major source of collection of data found to execute the
research as collection of data form primary sources or collection of data form secondary sources.
In Primary research information is directly collected form respondents. Information form
secondary sources associated with collecting information form journals, scholars, articles and
books.
Data analysis: Analysis mainly depends upon the collective data form qualitative
technique is used for getting valid results and conclusion. There is an analysis of data of 10
financial industries and companies are considered for evaluation of data.
1.9 Chapter structure
Structure provides a path to maintain a valid path to maintain proper formation of
delivered information. Format helps to summarise and highlight the relevant formats for better
understating and summarising collective data. The structure of current dissertation is defined
underneath:
Chapter 1: Introduction
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This is the first element of research contains a brief overview of rehears. It is also
considered as a conclusive summary of entire research. It provide a step by step evaluation to
users regarding the subject topic. Information related to subject carried out in the whole research
and helps to correlate the data in step by step format. Aim and objectives are considered in this
section. A brief overview and analysis of topic is covered in this part. In introduction the concept
of sustainable supply chain performance framework in financial industries are considered in this
part. Overall structure for perfectly understanding the concept in more brief and summarised
manner.
Chapter 2: Literature review
This section contains the overview of different authors, writers and books subject to
relevant topic. The research questions are answered on the basis of critical evaluation and
analysis process under this section. Journals, articles, books, published articles and data form
applied research are considered in this chapter. This part contains the detailed and critical
analysis of subject based upon journal articles, perspective of different authors and writers and
case studies. This mainly intended to analyse the project for better development and enforcement
and determine the
Chapter 3: Research Methodology
This is chapter contains the design and formation of dissertation that define the
approaches and methodology for critical evaluation of collected data. Data are evaluated with
possible outcomes.
Chapter 4: Data Analysis
This is the main part that describe and evaluate the data collected form research questions
and objectives. It is analysed that the information and related findings are concluded in this
research. The procedure will help users to understand the dynamics of business.
Chapter 5: Conclusion and Recommendations
This is the last chapter that contains the conclusion and outcome of entire research. A
summary is prepare by considering the research objectives and aim. Recommendations in order
to improve more sustainable options for developing the sustainable supply chain in financing
industry. A complete formation of concept of SSCM for better performance in financial
industries are summarised in practical and effective manner. Viability of organisation increased
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by creating the values among stakeholders and customer. Gaining customer interest and
satisfaction is the principle aspect considered in financial supply chain management.
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CHAPTER 2: LITERATURE REVIEW
This is the main body of entire research contains in depth analysis of subject topic on the
basis of information collected from secondary sources. Articles, books, previous research and
news journals are the main secondary sources considered in literature review. Existing research
and news articles helps in summarising the concept of conducting analysis for conclusive results
for compressing the results and managing the overview of different aspects. The research mainly
proposed here considered effective for sustainable supply chain management. Theories,
principles and concepts are critically analysed in literature review part.
2.1 Sustainable supply chain management to accomplish social, economic and governance aim
Sustainability is considered an aspect of preserving environmental, social and economical
values of entity or nation for long term perspective. It contains long term vision of conducting
activities and existence of organisation by fulfilling the above major needs. Supply chain
management in financial sector indicates the proper management of financial resources to attain
competitive advantages. It is essential to maintain ethical order of use and management of
financial resources within and outside the organisation. It is seen that companies are incorporated
to maintain eligibility and requirements, based upon contractual relationship with suppliers and
buyers by complying with the sustainable standards. The factors are also analysed in terms of
purchasing and supplying the sources to operate risk, maintain profitability and emerging the
demand of different financial products and services to end customers. It is analysed that after
financial crisis the international banks and the financial institutions.
As per Perrini, Russo and Vurro, (2011) Sustainable supply chain indicates a free flow of
management by keeping objectives and visions of organisation in mind and managing the
operations accordingly. Moreover, the examination of internal management and control is the
main aspect considered in this section for better corporate social changes and the functional
levels for supply chain strategies and plans. The overall study implies the plans and objectives
for financial management and conservative approaches managed and controlled by management.
Green and profitable sustainable management is one of the approach that was created to attain
environmental corporate values and changes. It is important for financial industries and
organisations to analyse the financial requirements and need for better evaluation and control.
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According to Helen Walker and Neil Jones, (2012) Sustainable supply chain management
mainly based upon ethical supply chain management and operation for smooth functioning. The
efficient cash flow cycle mainly helps in understanding the financial supply chain and emerge
the corporate financial performance of organisation. The performance of corporate financial
supply chain management mainly helps in determining the special elements related to the
financial management and considerations. For instance, cash to cash cycle is one of the essential
financial operations that contains long term process of converting the goods and services in cash.
For better supply chain management, internal management and control are essential for
sustainable growth. Proper management of flows, internal control of financial information and
the capital structure are the main elements of sustainable supply chain management.
According to Susan Golicic, Carlo Smith (2013), the environmental sustainability supply
chain management control are analysed with internal management of sustainable financial
practice and coordination. Working capital financing needs, operating and short term financing
needs are also some of the essential aspects covered in sustainable supply chain management for
financial industries and entities. Findings are mainly considered essential for complying the
supply chain rules and guidelines. Positive and negative associations and practitioners mainly
depend upon natural resources and resource are based on the view of the firm. This study mainly
evolves the 20 years of research and environmental supply chain practice by using an analysis.
This analysis runs around making a natural phase to develop and cover up the financial
challenges in vertical form. The operational marketing and segmentation are also based on
accounting concepts and form a basis for performance with significant changes and supporting
the business. The changes may be positive and favourable.
Reported to Ageron, Gunasekaran and Spalanzani (2012). it is analysed that the financial
relations with the management decisions and management operations are the only factors that
helps to align the operations and business of organisation in more systematic and effective
manner. Sustainable environmental impact was an important aspect of developing a strong base
for flow of financial resources in internal business and financial industry. The business
development and attention was mainly associated with determining the economic order and
maintaining the company's needs for sustainable services and global solution. In fact, it is
analysed that inflow and liquidity in supply chain management is also one of the typical
formation of effective supply chain management and plan. It has been evaluated that the large
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financial organizations focus on the ethical and strong consumer relations with external parties
and members.
2.2 Role of supply chain management in attaining stakeholders' and customer's requirements
According to Prajogo and Olhager (2012), Supply chain management plays vital role in
terms of managing the requirements for business and it also helps in attaining the competitive
advantages and roles for the organisation in a better manner. Supply chain operations and
performance levels are directly connected with the economical factors and elements. It is
assumed that, if financial flow of organisation is good and adequate then other financial aspects
also get interchanged with diverse variable factors. In fluctuations, the performance levels help
in determining the success factors and real time global economy. It is examined that variability
and context changes are also some internal and external changes that affect the rights and
management of various departmental structure and needs.
Sustainable supply chain management practices mainly focus the conductivity in the
companies and management for managing the practices for typically large corporates. It is
analysed that the supply chain management must be reliable for future and long term perspective.
Supply chain management and the owners capital for buyers are analysed in practice for
organisations. With the changing atmosphere of financial industries it is summarised that the
owners and the buyers are should analyse the financial needs and requirement. The practice
mainly helps in managing the counterproductive for organisation and demonstrating the
challenges for collaborative approaches and distributing information among sellers and buyers. A
collaborative approaches and management of information provided to stakeholders are also
considered in working capital structure and chain benefits.
Lavastre, Gunasekaran and Spalanzani (2012) Financial collaboration and management
information are associated with analysing the needs and requirement for different type of
financial industries. Stakeholder interest and customer interest mainly based upon maintaining
the credibility and sustainability to customer to customer relationship. Positive and negative
affiliations and specialists primarily relies on regular assets and asset based perspective of the
firm. In fluctuating structure the execution levels helps in deciding the achievement components
and constant worldwide economy setting. Corporate budgetary inventory network administration
execution for the most part helps in deciding the extraordinary components identified with the
money related administration and contemplations.
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Dyckman (2010) elaborate the relations with external stakeholders and sustainable supply
chain management. It is considered that various stability and connective changes are oftenly used
in It is seen that organizations are amalgamated to keep up qualification and necessities
dependent on manageable measures for legally binding association with providers and
purchasers. Findings are predominantly viewed as basic for go along the inventory network
tenets and rules. This examination rums around making a common stage to create and conceal
the money related difficulties in vertical frame. Moreover the intention is analysed that effective
management and control mainly helps in managing the scope and influence the process of
building relations with external stakeholders and supply chain management. It is evaluated that
the collecting process of self reported information and management systems are required for
integrated format and collectors that generates efficiency internally.
In descriptive way the operations and management mainly remains centralised around
making the conscious phases for developing the structure of sustainable change and criteria of
making the adequate level of financial variations and challenges. It was analysed that the future
outcomes directly relates with the financial performance of organisation. It is evaluated that the
customers relation and stakeholders interest are the only factors that helps in achieving the
organisational aim and objectives in given duration and timeline. The regular fluctuation of
change in products and services impact both the customer and stake holder's interest that
indirectly impact the image of business in long term perspective. These FI's operations intended
to create a separate context to globalise the operations and functions of business. Safeguards and
challenges are also one of the essential aspects considered in organisational context to maintain
the effective stakeholders interest. Finance industries are required to compress the qualitative
information for managing the financial resources as per required fields.
2.3 Financial resources and system to deal with the financial challenges
According to Maskell, Baggaley and Grasso, (2016) an organisation should follow a
proper accounting system to record all its transactions and other financial informations. It helps
the managers of the company to identify defaults and errors in financial statements. If all the
information is recorded accurately it can lead the organisation toward success by enhancing its
performance and increasing its effectiveness. Main objective of using accounting system is to
record all the financial information which is going to be presented in front of external
stakeholders of the organisation to facilitate them while they are making investment or other
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business decisions. It is a tool that guides shareholders while analysing use of their funds by
business enterprise.
According to Horowitz, (2014) a company can deal with financial challenges by
establishing a good price management system in which prices of their products cab be
determined accurately. It is very important for any type of company to manage pricing systems
to resolve different issues that are faced by an organisation. Managers and other executives of the
company should make such decision that can help to increase profitability and productivity. A
business who is dealing with different financial problems such as insufficient funds and
unexpected expenses, should have to apply techniques that can help to overcome the same. These
challenges are faced by most of the organisation because their pricing system is not properly
formulated. It is responsibility of each member of a firm to perform their duties effectively at the
time of issues.
According to Shiller, (2012) an organisation should plan for future before any financial
crisis occur. The author has also suggested that an organisation should also reserve funds or
monetary resources to overcome form financial issues. These resources can be acquired from
short and long term loans, equities and other sources. If company is not having sufficient funds
than it is not possible to resolve financial problems. According to the author a business entity
who is having sufficient finance and using it accurately will definitely be a successful company
because money can resolve any type of issue which has been taken place because of shortfall of
funds.
According to Kidwell and et, al. (2016) an organisation should follow all the regulations
that are imposed by regulatory authority of a country. If a business is not formulating its
financial statements according to these regulations that there is a possibility of inaccuracy and
error in the books of accounting. This error can be purposely or by mistake but this affects the
accuracy level of the final accounts. It is vital for a company to generate all the statements
according to the guidelines of regulatory authorities as it can help to provide exact and accurate
results. This can help the organisation to minimise risks and uncertainties, and if there is any
possibility of such type of event than these can be resolved easily. There is a clause of buying
and selling of financial instruments in which regulatory authorities have mentioned different
rules.
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2.4 Major impact upon financial institutions to overcome financial challenges
Sustainable supply chain management is becoming more wide in use of financial
institutions and increasing their focus on large companies maintaining their profitability, for the
growth of their business. It is integrally includes social and environmental supply chain. It deals
with the relationships and interacting with the stakeholders and suppliers. The performance of
suppliers is to being here for the long run process. It describes in the movement of flow of goods
and services, raw material storage, finished goods from the point of origin to the point of
consumption. The process that involves in supply chain is the provision of a loan with the
settlement of a payment, this service has a provision to provide to the end customer. It is a
description from the front to back process relating with the payments, investments, lending etc.
Importantly dealing with the supplies relations, partnerships for the long term commitment in
order to increase satisfaction and performance of supplier. It is based on trends and implications
in supply chain sustainability.
Major impact fall upon managing financial risks occurs in supply chain management in
financial industries. It is their to reduces the damages, loss to customers etc. The rapidly
changing in industries led to a higher opportunity. The financial service providers optimizes the
working capital and provide liquidity to businesses (Bentley, Omer and Sharp, 2013). The chain
is a powerful channel to reach success associated with media evolving engagement of customers.
In chain system the optimisation to be achieved by collaboration in managing accounts
receivables, payables this can lead to saving costs throughout the chain. It helps to buyer has a
better credit rating. It generally use technological form for automated transactions, increasing
complexity. For optimizing the chain in finance using assets created for unlocking working
capital. Generally organisation virtually raise finance by damaging corporate rates. Recognising
the challenging environment in operating strategies and prospects. For growth it leads to reduces
the need of short term borrowings. In chains it is to facilitate invoice reconciliation, trading and
settlement between the parties.
In supply chain the diversification in sourcing funds where lenders are cautions. Certainty
in cash flow enables to their plan and activities in supply chain to focus in core business. Supply
chain solutions create various issues in setting up financial programme and companies seek
expert advice. Potentially chain is dealing with largest suppliers for professional services, facility
management, banking services. Financial services and existing infrastructure are connecting with
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raising funds. The target to deliver to customers services by which adopting technology by which
customer will succeed. Supply chain strives in an operations management, procurement,
information technology, logistics and integrated approach. Financial services in industry granting
loan in banking activity and also generate revenues. Chain supply of services that involves
business developers, finance, IT, middle office etc (Demirguc-Kunt, Klapper and Randall, 2013).
A comprehensive base for systematic management and appropriation of financial resources is
helps in categorising the needs of financial resources in organisations. Collective information
and infrastructural base execute the operation and formation of tasks in managing the
constructive base of business and proper managerial development.
As per the case of HSBC supply chain management case it is analysed that organisation
seeks for better business management and cooperation with sustainable way. It is analysed that
80 percent of the global trade passes through supply chains and networks are analysed as
suppliers that introduce and contributes in terms of services and products. With proper
environmental improvements for enhancing the financial performance HSBC adopted the
concept of sustainable supply chain management and standards. The management of organisation
is focusing on efficiency regarding transactions and payments for outstanding changes and
requirements of business in well organised and effective format. The concept mainly enhance the
supply chain management of working capital and changes within and outside the organisation.
HSBC has analyse the contingency and the network analysis for evaluating the changes and
enhancement for better structured control and evaluating process. In banking streams
organisation improved its basic and formats and enhancement abilities for structured evaluation
and process to abolish the demonstrative changes and evaluation in further changes. This also
assist to improve risk handling procedure and supply chain management activities. It is expected
that the organisation will be able to attain quality standards and aspects till 2020 and will
improve the investment structure in various way.
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CHAPTER 3: RESEARCH METHODOLOGY
This section clarify the methods, tools and equipments used for better evaluation of data
and factors. This helps in managing the research work in order to determine the research work.
There is particular operation and management acquired by organisation for better understanding
and equation of research formation and completion of business process (Maskell, Baggaley and
Grasso, 2016). It is observers that accurately applied methods reflects ethical and valid picture of
research and it make the subject more relevant to point. Henceforth, it is required to analyse the
conceptuality of research and management for better evaluation and control. This chapter help
the researcher to execute the in-depth knowledge and understanding regarding the study of
sustainable supply chain management in order to analyse the profitability and predictability of
operations and organisational structure. The current study is based upon the development of
structural base of sustainable supply chain management in order to improve the performance of
financial industries. Main purpose of this study is to analyse the concept of proper management
and control. Selection of research methodology mainly depends upon understanding of various
classification and understanding the procedures. It is observed that in management and
functional ability the research methodology is the only part or section to decide the net
conclusion and methods. If the technique of research methodologies remain limited and
synchronised in appropriate manner than the users also be able to conclude the information in
more effective and better manner. Therefore, this part of research methodology retain high
priority and importance regarding consistency and relevancy.
Type of investigation
Investigations are basically divided into three types descriptive, comparative and
experimental. It is mainly used by the forensics specialists. It deals with identifying, testing,
classifying individuals perception, by imposed of the legally restrictions and guidelines. It is a
part intended to facilitate expert evidence (Shiller, 2012). Nature of there research important to
determine for better understanding and analysing the main base for analysing the concept briefly.
The viable structure and synergies that remain essential for proper growth and development and
analytical framework presented in ore systematic and proper manner. Qualitative and
Quantitative are the main nature considered in research. It emphasize the nature of research and
maintain the perception by self evaluation and trigonometric approach. This also helps in
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determining the approachability with better understanding and statistical evaluation of work.
Training and development programs are required to analyse the feasibility and considerations for
better financial feasibility. There is a combined ratio of qualitative and quantitative nature are
used to analyse the effectiveness of approaches of research. Implementation of research
approaches used to analyse the flexibility are the most significant part of determining the nature
of research figure. The figures are in quantitative and quantitate both the nature this is the reason
the combined structure of qualitative and quantitative research are used in organisational context.
This research mainly focuses around managing the financial resources and developing the base
of better management and operations. It is indicated that the qualitative and quantitative structure
mainly remain associated with techniques and methods used for collecting data. Data are
collected form various collection period and analytical approach for managing the process in
more significant manner.
Research design
Research design is a procedure to collects and analyse variables measure in the research
problem. It is a way of finding solutions of problem occur. The design used it may be
descriptive, hypothesis, experimental, comparative, by data collection or statistical analysis.
Designing is a method or procedure to find a best possible solution. This research mainly
comprises the feasibility and constructive knowledge and understanding of managing the data.
Mathematical and statistical calculations are considered in this research that helps in
understanding the approach for prescription and improvement (Kidwell and et. al., 2016). The
data are related to global financial and banking industries that have applied sustainable supply
chain management in financial sector. It is also related with the appropriate selection and
methodology for compiling the process and determination of different structural point. The
descriptive analysis and approaches mainly efficiently implemented for training and developing
the programmer. There is an approximate assumption and process are utilised for compressing
the knowledge and understanding.
Research approach
Research approach is a planned procedure which starts with the assumption made by first
collecting data from outside sources then analysis the given data and last to interpret the required
data in reasonable form. It is a way of addressing by the problems based on collection. The data
are based upon financial and banking industries. It is basically used to understand and evaluate
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the proper flow of information subject to hypothesis analysis and observing the facts and figures.
Research approach mainly associated with two type of ways as inductive and deductive approach
(Reisch, Eberle and Lorek, 2013). The hypothetical analysis done on the basis of observations
and facts. Creative analysis with facts and figures are considered for derailed analysis and
creative thinking. Figures and data are required to based upon existing and current aspects
related to different structure and fields. More over the aspects are seen in more significant and
systematic manner in inductive research approach. In deductive approach it is require to
determine the pattern of sustainable supply chain management in financial and banking
industries.
Research philosophy
Research philosophy is based on a phenomenon by which a data which is first collected
then analysed and last making possible to be used. This is a way which encompasses the various
terms in philosophies of research approach. An appropriate philosophy helps in understanding
the consideration of research for better use and implementation of projects. Research philosophy
helps to analyse the phenomenon of subject and collective information (Antai and Olson, 2013).
The concept behind the figures are based upon the epistemology considered as a the fact and
doxology considered as to be believe. Two main research philosophies are used in research as
Interpretivism and positivism philosophies. Facts figures and data are critically analysed with eh
help of proper adoption of collection and analysis of information. Current study is based upon
the sustainable supply chain performance framework. Interpretivism philosophy to know the
accountability of facts and figures throughout the research. A very few use of positivism
approach is used because there is no any scientific records and informations are taken to address
the research requirements.
Data collection method
Data collection is a source of finding best solution of the problems by collecting
information. The collected data is helped for hypothesis testing and evaluating the outcomes.
Data is collected in two forms primary and secondary collection. The data is collected with the
help of books, newspapers, magazines, online portals etc. Collection of data are used to evaluate
the data on the basis of information collected form primary and endorse source of data.
Information gathered form secondary sources are collected form journals, articles and published
materials. Information collected form primary data contains the information and data form valid
17

facts and reliable aspects. This is carried our by personal interactions and efforts through
conducting the survey program in which questions are asked to general public or individual. This
research contains the analysis of secondary sources and articles and analysis based upon
financial industries with facts.
Sampling method
Sampling method is defined as a selecting of members from a population. Sampling is
based on different criteria by random sampling, cluster sampling and by stratified sampling. It is
a way of selecting a limited number of members from the large numbers of people. It is difficult
for researcher to analyse every individual or every organisational perspective this is the reason
that sampling method is used to overview (Vijayan, Kamarulzaman and Abdullah, 2014). The
review of data based upon analytical aspects and figures. A sample of chosen organisational
aspects and analytical approach is used for analyse probability for sampling technique. Financial
data from various banks and financial institutions are taken for better evaluation and control.
Some of the major profit accessibilities regarding sustainable supply chain performance are
gathered form different financial industries and institutions. Enterprise performance management
tool is used to comprise the sample size and elaborate the aspect of various organisational
change. Sampling technique is used on the basis of collected information collected form ten
financial industries. Information is sampled three dimensional form as economical, social and
governance with thirty attributes reflecting the degree.
Data analysis
Data Analysis is a way of transforming the irrelevant data into useful form. It is a
procedure of modelling, inspecting data into a meaningful form, which is to be understood.
Analysis is made by multiple facts and approaches is used to reform the information. It is
technique of diversifying under variety of names (Chiaramonti, Prussi, Buffi and Tacconi,
2014). Evaluation of collecting information by using method and principles. This also remain
associated with defining the plans and strategies in managing the facts and aspects with different
framework analysis. The data are evaluated from the world commission on economic
development. The report on sustainable supply chain subject to supply chain are significantly
used in analysing the data. The segregation and the collection of data are combine defined in
various sectors and attributed for getting appropriate results. There are thirty attributes are taken
subject to analyse the data form ten financial institutions and figures for managing the operations
18

in thematic variations are concluded in this report. Analysed data mainly considered with
creating a separate overview of generating the valid conclusion and reliable outcomes. Analysis
also depends upon nature if the results are in numeric form then quantitative analysis will be
used and if the data and sums are not in measurable nature then qualitative research is used. In
this research the data related to economical aspects will be counted under quantitative analysis
and environmental and social aspects will be considered under qualitative analysis.
Accessibility issues
Accessibility issues is made on those where the people are mostly involves like in degree
of product, their service, environment etc. those which are available and mostly possible to many
peoples. The issue may be lie at many possible ways where peoples are mostly concerned or
involved in it. This issues relating with the financial products available to customers socially or
economically. The issues with policies, strategies where people mostly involve in financial terms
with relates with environmentally or socially. Quality control is the main accessibility issue
considered under sustainable development issues and problems related to planning in financial
industries. Enterprise performance management system is the main model considered in supply
chain for emphasized performance. Some of key points and managing the sections mainly help in
dividing the sections for type of ethical issues and management.
Ethical issues
Ethical issues is defined as an issue where it depends on the situation where an individual
person or an organization has to choose in between an alternatives and evaluate it as right or
wrong. In other words it refers to as select an appropriate alternative by a person or by an
organisation a right or wrong evaluation. The issues in terms of financial sector with the
organization and with an individual person of financial institution in productive economy. In
financial the term is to secure the efficient allocation of financial resources. In this, issue is made
in financial is evaluated as right or wrong, and alternatives has to be choose. Some of the ethical
standards used to elaborate the concept of supply chain management to improve performance of
financial industries.
Validity and reliability
Validity is that which score from measuring with the present variable which are intended
to. The researchers are more confident to score the present which is supposed to when they are
19

using good test and retest reliability. The measure can be reliable but have no validity in concern
with. Reliability is refers to measure consistently. The measurement is done with the over time,
across items and with across different researchers (Ageron, Gunasekaran and Spalanzani, 2012).
Viability of research are mainly required to analyse the layer of supply chain and and managing
the order of extended flow of sources through supply chain. Traceability is the main base
considered subject to quality reporting and measurement indicators. SCM theories, monetary
benefits are mainly undertaken for incentives in supply chain management. Typically used
mainly supported for competitive and reliable facts and argues.
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CHAPTER 4: DATA ANALYSIS
Data analysis is a most important section considered in research that contains in-depth
evaluation and control of information. The overall research objectives mainly considered in this
part to valid conclusion. Overall conclusive study is reviewed and centralised around a single
formation and technical aspects for effective use and determination. In this sections thematic
analysis have been adopted in researcher so as analytical support for research are conduct
analysis for accumulated data and information for organising the evaluation of relevant
information. There are major 30 respondents are taken to analyse the difference for managing the
sections and evaluation of controlling the sections in more significant and specific manner. This
part clarifies the information in the form of graphs and charts that make the information more
interesting and effective. There are 10 financial industries are taken to evaluate the data for
sustainable supply chain performance framework.
Financial industrial framework mainly taken form various financial industries form
Australia, UK and U.S. The financial challenges are mainly taken as primary activities and plans
for understanding the language for managing and developing the structure of business. These
tools are mainly used to demonstrate the financial challenges and outcomes for managing the
framework and business sustainability at various level and structure. In longer run the sustainable
supply chain framework will help to consolidate the aspect in various form. A questionnaire
prepare and distributed to senior authorities and management persons for analysing the
perspective with subjective analysis. Both the qualitative and quantitative aspects are evaluated
in this research. The framework mainly intended to divide the challenges and opportunities for
sustainable supply chain management framework in for getting justified and clarified outcomes.
A valid conclusion is prepare to analyse the difference and equality in Financial industries
subject to sustainable supply chain management framework.
Questionnaire
Q.1 Is EPM (Enterprise Performance Management) effective for supply chain
management framework?
a) Yes 24
b) No 6
21

Q.2 Which performance measurement tool will be effective for organisation?
a) Benchmarking 16
b) KPI (Key Performance Indicators) 14
Q.3 How much contribution to economy is expected form supply chain management
framework?
a) 3-5% 17
b) 5-10% 7
c) Nil effect 6
Q.4 what type of sustainable packaging shipping material use in supply chain
performance framework?
a) Recycle based material
b) Reusable material 10
c) Shipping material as bio degradable 5
Q.5 Is Green Supply chain management practice effective and non negative impactor on
SSCMF?
a) Yes 25
b) No 5
Q.6 Is compliance helps in maintaining the environmental or safety issues?
a) Yes 20
b) No 10
Q.7 Which option is adequate to improve environmental performance in financial
industries?
a) Zero wastage 18
b) Action planning 12
Q.8 which communication model will be effective for financial industries to boost the level
22

of sustainability supply chain framework?
a) Social media 12
b) Global foot print network 10
c) Carbonic footprint network 8
Q.9 Which are the main working capital requirements for SCF solution?
a) Internal difficulties 11
b) Lack industry knowledge 12
c) Knowledge and willingness to absorb supplier's risk 7
Q.10 what will be the growth rate perspective associated with supply chain management
framework in financial industries?
a) 5-10% 22
b) 11-12% 8
Theme 1: EPM (Enterprise Performance Management) is effective for supply chain
management framework for FI.
Q.1 Is EPM (Enterprise Performance Management) effective for supply chain
management framework?
a) Yes 24
b) No 6
23

a) Yes b) No
0
5
10
15
20
25
24
6
Column E
Interpretation: There is an evaluation of enterprise performance management subject to
improve the financial performance of organisation. The above data is based upon Deloitte
services, the report was published in respect of Canada. EPF management was applied in terms
of analysing the enterprise management system. Management committee and senior authorities
are taken in consideration to evaluate performance of supply chain management of banks. As
per the above survey report it is analysed that 24 respondents present positive aspect in terms of
enterprise performance management. 6 respondents mainly understand that they did not thing to
EPM is effective to build and sustainable supply chain and improving the performance of
organisations.
Theme 2: Different tools are effective for the organisational performance.
Q.2 Which performance measurement tool will be effective for organisation?
a) Benchmarking 16
b) KPI (Key Performance Indicators) 14
24

16
14 a) Benchmarking
b) KPI (Key
Performance Indicators)
Interpretation: Performance management is one of the essential aspect in terms of
determining the ratios and the analysis of banks financial performance. KPI (Key Performance
Indicators) are the main tools used for analysing the performance of organisation. Non
performance indicators and financial indicators are the aspects considered in KPI. Return on
assets, return on equities and the net interest margin are the main elements considered under
financial indicators for banks. There is no any direct relation found of financial indicators of
organisations in terms of determining the affectivity and performance of banks. Main purpose of
this survey was to analyse the importance of these performance indicators in emphasising the
performance of supply chain management in financial industries. As per the survey 16
respondents shows there perspective in respect of benchmarking whereas 14 respondents
assumes that KPI's are the main aspects for determining the performance of organisation. This is
one of the essential aspect for determining the essential of performance management tool.
Theme 3: There are type of contribution ratio measure subject to economy.
Q.3 How much contribution to economy is expected form supply chain management
framework?
a) 3-5% 17
b) 5-10% 7
c) Nil effect 6
25

17
7
6
a) 3-5%
b) 5-10%
c) Nil effect
Interpretation: Sustainable supply chain management framework is framed in terms of
determining the growth rate perspective for financial organisation. It is considered that the
framework for analysing the sustainability for long terms performance management.
Shareholders equity and return on assets based analysis also analysed for managing this section
and evaluation. The survey was carried out in terms of determining the performance of business
subject to growth and development. The transactional control and evaluation process mainly
associated with the same structure of business. It is considered that the growth was recorded
stable for determining the process for leading the banks towards sustainable development and
growth. The above analysis is a based upon world bank report. The growth rate was evaluated by
considering economic, social and environmental basis. As per the survey report 17 banks has
been grown by all the three aspects, 6 respondents understand that they get growth rate with nil
growth rate and 7 respondents analyse that the growth rate was analysed as 5-10% at global
financial performance.
Theme 4: Different type of sustainable packaging shipping material are used in supply
chain performance framework.
Q.4 what type of sustainable packaging shipping material use in supply chain
performance framework?
a) Recycle based material 15
26

b) Reusable material 10
c) Shipping material as bio degradable 5
15
10
5
a) Recycle based material
b) Reusable material
c) Shipping material as bio
degradable
Interpretation: Packaging is one of the essential element in terms of creating a strong
sustainable supply chain performance. This survey was carried out on the basis of packaging
sustainability indicators and the metric analysis subject to determine the projec consistency and
determination and evaluation with the life cycle and the change management for creating values
and sustainable creative thinking. This survey report was centralised around the material used for
supping the commodities in financial industries. The packaging values and the chain
management regarding supplying the goods on time are considered for effective evaluation of
supply chain management framework for developing performance. Three type of main categories
are considered to evaluate the efficiency of packaging material. As per the survey results 15
respondents assumed that the recycle based material would be effective for long term
perspective, 10 respondents assumes that reusable material will be effective and 5 respondents
thinks that shipping material for development for sustainable base and infrastructural changes are
required for better evaluation and control.
Theme 5: Green supply chain management practice is effective in sustainability supply
chain management framework for FI's.
Q.5 Is Green Supply chain management practice effective and non negative impactor on
27

SSCMF?
a) Yes 25
b) No 5
a) Yes b) No
0
5
10
15
20
25
25
5
Column E
Interpretation: Financial industries have been understand the meaning of environment
friendly sustainable supply chain management for better growth and development. It is analysed
that the supply chain management has developed a strong base for maintain the ethical and social
balance. There are three world reputed bank as bank of Canada, National Australian Bank and
European union bank are considered to carried out the results in proper manner. It is analysed
that the green supply chain management has been carried out in terms of establishing the
environmental programs and the supply chain management in terms of integrated ideas for
maintain the level of effective environment balance. Environment friendly marketing and
advertising capacities are the main considered undertaken to justify the survey. As per the survey
reports it is evaluated that suppliers and environmental effects are the main criteria considered
for better evaluation and control this is the analytical part which shows the results as 25
respondents understand that green supply chain management will be effective for better
28

evaluation and control and 5 respondents assumes that green supply chain management process
is not effective for improve the performance.
Theme 6: Compliance financial structure helps in maintaining the environmental and
safety.
Q.6 Is compliance helps in maintaining the environmental or safety issues?
a) Yes 20
b) No 10
a) Yes b) No
0
2
4
6
8
10
12
14
16
18
20
20
10 Series1
Interpretation: Financial industries and banks have to adhere strict compliance and
governance rules for effective evaluation and control the safety issues. There are separate rules
and regulations are formed to control the acts related to safety. Compliance structure was
considered essential during the financial crisis 2008. the issue was considered essential for biding
the entire financial process in a single dimensional change for sustainable supply chain
framework. The complex business and devise legislation requirements are the negative part that
ruins the safety standards. The survey is carried out by considering EHS report published in
comprehensive legal framework. As per the survey results 20 respondents thinks that it is a
29

supportive tool to boost the performance level of financial industries and 10 respondents thinks
that it is ineffective.
Theme 7: There are various options considered adequate to improve environmental
performance in financial industries.
Q.7 Which option is adequate to improve environmental performance in financial
industries?
a) Zero wastage 18
b) Action planning 12
a) Zero wastage b) Action planning
0
2
4
6
8
10
12
14
16
18
18
12
Series1
Interpretation: Environment friendly management and services has become a prime
objective of financial organisations in terms of maintain ethical standards of business. The
process mainly associated with analysing the process subject to determine the ethical standard
for applied material and usage. Material and sustainable development is the main base adopted
by the organisation for better and effective use of sustainability of business. It is required to
complete the process by evaporating the internal use of used materials and chapters. As per the
above survey method the 18 respondents things that Zero wastage theme is the effective option
to comprise the use of material and clearing the procedure in systematic and effective way. The
procedure mainly associated with considering the differences and the viability of products to
30

maintain the infrastructural base for business. The action plan is also one of the sustainable step
carried out for better services and plans. It is a gratitude structure for being a developed structure
in various form.
Theme 8: Type of communication models are effective in terms of improve the sustainable
supply chain management framework.
Q.8 Which communication model will be effective for financial industries to boost the level
of sustainability supply chain framework?
a) Social media 12
b) Global foot print network 10
c) Carbonic footprint network 8
12
10
8
a) Social media
b) Global foot print network
c) Carbonic footprint network
Interpretation: Social media has become a sustainable source of awareness and
promoting new aspects and dimensions of business at large level. This survey is formed to
analyse the sustainability and development structure of business for better structural change and
requirement. The segmentation and process is mainly associated with the social media tools and
sources. The social media tools used for developed structures helps in managing the sections are
mainly associated with comprising the environmental effects for considering the elements for
31

global footprints. Carbonic footprints are the analytical purpose for managing the environmental
practices in organisational context. As per the survey results 12 respondents thinks that social
media is the best option for promotion the concept of sustainable supply chain framework\ in
financial industries. 10 respondents thinks the global foot print network is an analytical tool for
promoting the SSCF and 8 respondents thinks that carbonic foot print network is the best option
for developing the structure for better understanding and effective structural change. this in the
main aspect in terms of managing the sections of developing the structure for finance industries.
Theme 9: There are type of working capital requirements found in supply chain
management framework solution.
Q.9 Which are the main working capital requirements for SCF solution?
a) Internal difficulties 11
b) Lack industry knowledge 12
c) Knowledge and willingness to absorb supplier's risk 7
11
12
7
a) Internal difficulties
b) Lack industry
knowledge
c) Knowledge and
willingness to absorb
supplier's risk
Interpretation: the concept of supply chain management framework basically centralised
around management of working capital and requirements. It is considered that type of working
capital requirements create complex situations for managing the flow of operations and
developments in organisational context. The process mainly associated with determining the
32

scale of effective search and programme. In this process the concept is related to forecasting the
lagging process and instability of proceeds. As per the above survey results 12 respondents
thinks that lack of financial industry is the main aspect that helps in determining the process
more viable and effective. 11 respondents thinks that of internal difficulties are the main portion
that requires the working capital management for business in more viable and structural manner.
Knowledge and genuineness are the main process that are required to absorb from supplier's risk.
Theme 10: Supply chain management frameworks helps in improving the growth rate of
financial industries.
Q.10 what will be the growth rate perspective associated with supply chain management
framework in financial industries?
a) 5-10% 22
b) 11-12% 8
a) 5-10% b) 11-12%
0
5
10
15
20
25 22
8
Column E
Interpretation: this is the process that helps in managing the sections and separations for
determining the process in order to consider the viable structure and base. The process is mainly
associated with environmental process and social performance of the suppliers an the managing
the risk for determining the dimensions for concerning the address for the sustainability towards
centralising the sustainable structure of organisation. As per the above survey results the
33

experted growth rate perspective is analysed that that it should be analyse the flexibility of
financial structure in organisational context. 22 respondents thinks that 5-10% growth rate is
cited to stable and flexible in terms of determining the process for managing the 11-12% with
effective and analysis process.
34

CHAPTER 5: RECOMMENDATION AND CONSLUSION
Conclusion
The above report is prepared to analyse the concept of managing the sections and sectors
for determining the process in various sections. As per above research it is concluded that
suppply chain framework is an essential aspect in terms of building the structure for organisation
and business development structure. The main consideration summarises the results associated
with Banking summary and changes for future development theorise and challenges. These
conclusion have been authenticated by later investigations, expanding on the progressions of
fifteen more long stretches of research in the field of provider purchaser connections, and
connecting endeavours to oversee providers to business achievement. The financial emergency
has revealed insight into the setbacks of the manner in which organizations have been working
together.
Overseeing supportable supply chains has turned out to be progressively mainstream not
exclusively to improve an organization's situating as a decent corporate resident, yet in addition
as a system to moderate dangers, decrease expenses and upgrade marking. Here and now
methodologies planned to achieve prompt benefit are never again manageable (Sustainable
supply chain framework for financial industries, 2010). Clients and end clients – the genuine
drivers of the creation chain - are progressively requesting more economical business hones;
those that address the issues of the present without bargaining the capacity of future ages to meet
theirs. But, it isn't basic. In spite of many yearly distributions and developing affirmation about
the significance of the theme, numerous organizations still don't know how to deal with their
supply chains in a maintainable way.
Recommendation
It is recommended that the effective sustainable development and change only be able to
centralize with effective change and management. There is a separate stability and changes are
considers more effective and efficient in terms of building the structure in business. Building
rightful client relationship which make an incentive for association and clients as far as
accomplishing advantages and development. Basically, an essential method of reasoning to lead
an examination is to assemble information related to accommodation of Online business
destinations in building a proper customer relationship in convincing way. Information and data
35

will be amassed in setting for monetary enterprises (Dubey and et. al., 2017). Keeping money
and budgetary offices can giving different advantages to be clients through making their
exchange with economical production network structure and administration. Present day world
individuals are especially mindful about me online offices and its advantages is additionally
fundamental for an association to fabricate successful association with clients. Since clients are
the essential component of market as the development of firm depends on the fulfillment level of
purchasers as to developing their business it is basic for Amazon to assemble powerful
association with their purchasers so long haul advantages can be increased through satisfying the
requirements of purchasers as far as cash.
The suggestions to conquer these difficulties incorporate the making of systems of SMEs,
experience and best work on sharing, utilizing innovation to enhance SME execution in SCM,
and so on. Conquering the difficulties looked by SME's in overseeing supply chains is applicable
for the proposed structure particularly in light of the fact that SME's with unsophisticated
consistence frameworks are more helpless against social and natural dangers, which could
influence the trustworthiness of the whole inventory network. There is agreement in the SME
improvement writing that SME bolster projects ought to embrace a sub-sectorial centre, i.e.
ideally work with groups of SMEs in a similar industry, to expand viability. These ends have
been validated by later investigations, expanding on the headways of fifteen more long periods
of research in the field of provider purchaser connections, and connecting endeavours to oversee
providers to business achievement. The writing survey proposes that fitting preparing,
background sharing, bunch specialization and utilization of innovation could help surmount
those troubles.
36