Sustainable Tourism Management: A Case Study of Cordis Hotel, Auckland

The report analyses the concept of sustainability and sustainable tourism in the particular context of the Cordis Hotel of Auckland, New Zealand. It offers an overview of the business activities and diverse facets of the business operations of Cordis Hotel. The report next undertakes a literature review of the concept of sustainability in the tourism industry and also the sustainable practices which are being used by the tourism enterprises. Furthermore, the report also undertakes an analysis of the sustainable practices followed by Cordis Hotel in the particular context of the concepts articulated in the literature review section of the report. Finally, the report concludes by recommending four practices, namely, expansion, offering employment to Maori people, offering customer centric services to the guests and energy conservation as ways through which the hotel under discussion here can attain sustainability.