System Analysis and Design

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student-
Name of University-
Author’s Note-

1SYSTEM ANALYSIS AND DESIGN
Table of Contents
1. Introduction..................................................................................................................................2
2. Developing the Information System:...........................................................................................2
3. Business Case..............................................................................................................................2
4. Business benefits.........................................................................................................................3
5. Project Scope...............................................................................................................................3
6. Use Case Diagram.......................................................................................................................4
7. Data Flow Diagram......................................................................................................................6
8. Entity Relationship Diagram.......................................................................................................8
9. Interfaces......................................................................................................................................9
10. Gantt chart...............................................................................................................................10
References......................................................................................................................................13

2SYSTEM ANALYSIS AND DESIGN
1. Introduction
The following report states the system analysis of Air Australia by stating the details of
the business operations that are included in the system. A detailed analysis of working schedule
for developing the information system is detailed in this report. The completion of the
information system should be done according to the schedule done. This report also states the
design of the system as use case diagrams, data flow diagram, entity relationship diagram and
with interfaces that will be used in developing the system.
2. Developing the Information System:
Air Australia is reservation system that maintain the database of the airlines in Australia,
the passengers as well as the reservations that are done by the passengers. The information
system of the Air Australia stores all the data of each airline in the database of airline. The
information related to each aircraft is also stored in the system and related aircraft in the
correspondent airlines. The data regarding each flight is included in the system along with
unique flight number. The system also stores the details of the passengers who registers
themselves in the system of Air Australia.
3. Business Case
 The main mission of the project is developing an information system that will help Air
Australia for working in a better way and work efficiently. The system will reduce the
working time of a particular business process and will help to reduce the customer
waiting time in the system.

3SYSTEM ANALYSIS AND DESIGN
 The project objective is to carry out a detailed analysis of business of Air Australia and
develop an automated information system that will be capable of handling the system in
an efficient way.
 The total cost to develop the information system for Air Australia as calculated is
$114,880.
 The system will need data security as the system will include data of customers, the data
reports regarding Air Australia. Air Australia needs the information system to automate
the system.
 The need of the business is satisfied as the system will provide 24 hours service and
along with data security in system.
4. Business benefits
Business benefits that can achieved from implementing the information system in Air
Australia business operations are:
1. The system will enable the business to have advanced booking for the flights. The working
process of Air Australia will become more convenient.
2. The system will enable easy cancellations and easy method of changes as because it is a 24
hours service with the involvement of internet.
3. The business will get benefit as the system will include the customer review in the system.
The customer can provide review to the system regarding their services which can help the
business to improve itself.
5. Project Scope