Air Australia System Report

System Analysis and Design
May 31
2019
Student ID:
Student Name: ISY2001

Report
Contents
Report..........................................................................................................................................................2
Introduction.................................................................................................................................................3
Need for the System....................................................................................................................................3
Business Case..............................................................................................................................................4
Project Scope...............................................................................................................................................5
Cost and Schedule Analysis........................................................................................................................5
Use Case Diagram.......................................................................................................................................6
Data Flow Diagram.....................................................................................................................................7
Level 0 Diagram......................................................................................................................................7
Confirm Booking Process Data Flow Diagram........................................................................................8
ER Diagram.................................................................................................................................................9
Screen Interfaces.......................................................................................................................................10
Main Screen...........................................................................................................................................10
Input Screen: Add Customer.................................................................................................................10
Report Screen: View Customers............................................................................................................11
Gantt chart.................................................................................................................................................11
Conclusion.................................................................................................................................................12
References.................................................................................................................................................12

Introduction
The report is describing the Air Australia system. The Air Australia manages the details of
airlines, their aircrafts, flights, passengers, bookings etc. The report is pictorially describing the
complete Air Australia system e.g. by using the use case diagram, ER diagram, data flow
diagram etc.
Need for the System
The Air Australia system is very important and it is required for the Air Australia because of so
many reasons like below-
- It is not easy to manage the large amount of data manually.
- It is not easy to manage the customers detail manually.
- It is not easy to manage the flights and airlines detail manually.
- It is not easy to manage the aircrafts detail manually.
- It will resolve the data redundancy.
- It will give the accurate results in all fields.
- It will maintain the data consistency in the complete system.

Business Case
Air Australia system Business Case
Project Name Air Australia
Project Sponsor Head of Sales Project Manager
Date of Project
Approval
30 May 2019 Last Revision Date 30 may 2019
Contribution to
Business Strategy
Our business strategy is to project best in the airline industry. Currently,
the Air Australia is not doing as per expectation. The new Air Australia
system will ensure that all bookings done appropriately and the
customers get facility to contact over phone email etc.
The system will remind the customers about schedule before 24 hours.
It will make the connectivity between the Air Australia and customers.
Options Considered 1. Add more airlines
2. Add more aircrafts
3. Schedule flights
4. Hire dedicated team of employees for customer queries.
Benefits 1. Increased Sale: the new system will increase the sale of the Air
Australia because it will provide the good facility to the
customers.
2. Customer Satisfaction: It will satisfy the customers and it will
indirectly increase the business.
3. Improved System: this new system will be improved than
earlier. It will be easy to use and the employees can easilt handle
the details inside it.
Timescales Approximately 5 to 6 months are needed to implement the system.
Costs Software cost= $30000
Project Management = $25000
Software team of 3 people for 6 months = $1800000
Total estimated cost = $235000
Expected Return on
Investment
Year 1 = $0
Year 2 = $220000
Year 3 = $280000
Risks Currently, the project is looking very simple and easy but in future there
may be many hidden things that may increase the cost or timeline of the
system. Therefore, the sales team should also work along with the
development team.
(Expert Program Management 2018)