System Analysis and Modelling Assignment 2022

Running Head: System Analysis and Modelling
SYSTEM ANALYSIS AND MODELLING
Name of the Student
Name of the University
Author Note

SYSTEM ANALYSIS AND MODELLING
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Table of Contents
Introduction:....................................................................................................................................2
System vision or business case:.......................................................................................................2
Problem description:....................................................................................................................2
System capabilities:.....................................................................................................................2
Anticipated business benefits:.....................................................................................................5
Stakeholder analysis:.......................................................................................................................6
Identification and description of relevant stakeholders:..............................................................6
Analysis and classification of the stakeholders:..........................................................................7
Rich picture:.....................................................................................................................................7
Event table:......................................................................................................................................9
Context diagram:...........................................................................................................................10
Assumptions:.................................................................................................................................11
Conclusion.....................................................................................................................................12
Bibliography..................................................................................................................................13

SYSTEM ANALYSIS AND MODELLING
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Introduction:
BusRider is an online company that provides an online bus ticket reservation system.
This is a web application that can work within a central network system. This project represents
the overview of online bus ticketing platform. It can be used in the transportation system, this
system is used to reserve seats, cancel a reservation and several route enquiries that any traveller
can use while booking a seat. BusRider provides a system that can manage and automate the
traditional
Ticket booking system. It maintains every customer, bus details and reservation details.
System vision or business case:
Problem description:
Currently, bus services providers are using a manual-based system that is time-
consuming and the staff required to sell the tickets in the tickets counter. With the current
system, bus service providers are facing many problems. Most of the customer does not want to
go to the counter to buy a bus ticket. Nowadays every customer using a smartphone and they are
finding a way to book their bus ticket from home. To get every information, a traveller needs to
go to the ticket counter and stand in queue for a long time to get their answer. Currently, the bus
service provider only accepts the cash at the counter. But most of the customer is not
comfortable with cash. Besides, there is no automatic system that can book tickets online.
Solutions:
To resolve the above issues, bus service providers want to implement an online system
that can perform many tasks online. They are contacted with the BusRider Company. They are
providing an online ticketing platform that is helpful for service providers as well as customers.
After implementing this system a customer can book bus tickets and they also get to know bus
types, bus schedule, departure and arrival date and time.
System capabilities:
BusRider online bus reservation system is developed to automate ticket booking system
through a website. With this system, a traveller can book and manage their reservations. It also
provides seat availability, schedule routes, seat map so that every traveller can choose their seat
as per their likeness. This system can send a ticket through email and SMS to the customer. A

SYSTEM ANALYSIS AND MODELLING
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customer can book as many tickets they want. With the help of this system, a customer makes
their payment by providing card details. The functional and non-functional requirements of this
system are discussed below:
Functional requirements:
The functional requirements identify the specific functions that a system can perform,
along with their operating data. The functional requirements of this system are discussed below:
Registration:
A traveller can search for bus without registration but to book a ticket they need to
register first on the BusRider website. Unregistered traveller can get every option except booking
options. A traveller needs to provide all the necessary information for the registration. They can
use their email or mobile number to access the website. After successful registration, they can
book bus tickets.
Login:
A traveller needs to login into this system to book bus tickets. Without a log in this
system only provides limited feature like search results, bus schedule and other basic operation.
Forget password:
This system has a forget password option. By using this option, a user can retrieve their
password. This system will send a link to the registered mobile number and their email address.
A traveller can reset their account by following few steps.
Purchase a bus ticket:
A registered traveller can purchase bus tickets on the website. In order to book a ticket,
they need to login to the system first. If a new customer visits the website for the first time, they
need provide few details such as first and last name, their age, country name, their current
address, mobile number, e-mail address and a password. However, a customer can also book a
ticket by providing their card number, expiry date and CVV code for the payment. One customer
can buy one or multiple bus tickets at a time. A traveller can choose a bus type and
Select Ticket:
A customer can select their ticket on this website. They do not require to login to perform
this operation. Without login, any traveller can check bus tickets, check bus schedule, timing and
the fare.
Notification system: