System Analysis and Design for Tele-Health Record

Running head: SYSTEM ANALYSIS AND DESIGN
System Analysis and Design
Name of Student-
Name University-
Author’s Note-

1SYSTEM ANALYSIS AND DESIGN
1. Stakeholder Map
Figure 1: Stakeholder for Tele-Health Record
(Source: Created by author on Visio)
As per the stakeholder map, the stakeholders involved in the entire system are classified
into different categories. The roles and responsibilities of the stakeholders are shown in the
following table.
Stakeholder Designation Stakeholder Category
(Shown in Map)
Stakeholder Roles and
Responsibilities
Admin Internal Operations This stakeholder is required

2SYSTEM ANALYSIS AND DESIGN
to monitor the working of the
system and report to the
managers in case of any
errors or issues.
CEO Internal Operations The CEO is responsible for
monitoring and implementing
suitable changes and
technologies in the existing
system.
System Managers Internal Operations The system managers are
needed to ensure running the
system as per the
requirements and take
suitable actions to prevent
risks and issues.
Patients Internal Executives Patients can create their own
online profiles and upload
their medical documents in
order to receive treatment as
per required.
Employees Internal Executives The employees should use the
system to perform various
administrative and

3SYSTEM ANALYSIS AND DESIGN
operational affairs of the
hospital.
Service Providers External Operations The service providers will
provide suitable internet
connection, cloud services
and others that are essential
for the MY HEALTH
RECORD system.
Doctors External Operations The doctors can create their
own profiles, confirm
appointments with the
patients and check the
medical files uploaded by
their patients and upload
medical prescriptions in the
patients’ profiles.
Ambulance Provider External Executives This stakeholder will provide
ambulance to the patients
after receiving request
through the MY HEALTH
RECORD ambulance service
portal.
Medicine Supplier External Executives This stakeholder will provide