System Thinking for ERP Implementation in XYZ Bank

Running head: SYSTEM THINKING
SYSTEM THINKING
Name of student
Name of university
Author’s note:

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SYSTEM THINKING
Table of Contents
1. Introduction..........................................................................................................2
2. CATWOE analysis...............................................................................................2
3. Rich picture..........................................................................................................5
4. Recommendations................................................................................................5
References......................................................................................................................7

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SYSTEM THINKING
1. Introduction
It could be observed with the effective analysis of various business in different sectors
that without the proper functioning and the efficient technological development, the business
of the organisations is not adequate. In the situation of the XYZ bank, it could be observed
the business of the bank is significantly endangered due to the lack of the customer loyalty.
As the bank is unable to provide the optimised banking solutions to the customers, they are
leaving this bank and joining other options. For the efficient management of the resources of
the bank, the ERP solution is required to be implemented for providing the required
knowledge to the employees regarding the effective utilisation of the complex internal
subsystems. This report provides the CATWOE analysis of the ERP implementation in the
organisation and then a rich picture has been provided that help in the illustrating the working
of the organisation. Finally, an appropriate recommendation is provided to the organisation.
2. CATWOE analysis
In the present competitive environment of the businesses, it is primarily required to
have the adequate knowledge of problem solving (Trongtortam et al., 2018). Solving the
problems is the daily activity for the organisations functioning within any line of the
businesses, as it is solving the problems that commonly leads to most appropriate solutions.
The problems in the businesses could be ranged from being significantly simple to complex
and the unravelling of the problems could be immensely difficult if some of the components
are considered at one time (Mataruna-Dos-Santos, Zardini-Filho & Cazorla Milla, 2019). The
CATWOE analysis provides the efficient method of solving the problems that could be
perceived from various viewpoints. The main components of the CATWOE analysis are the
Clients, Actors, Transformation process, Worldview, Owner and the Environmental
restrictions (do Rosário, 2016).