logo

Introducing weights and measures into the public goods sector

   

Added on  2020-10-05

15 Pages4399 Words402 Views

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1TASK 1............................................................................................................................................12.1 Consequences of providing consumer with misleading information...............................12.2 Evaluate the extent of employer liability in the protection of consumers........................23. planning and justifying a policy for ensuring the implementation of weights and measureslegislations..............................................................................................................................34. Discussing key components of a range of regulations.......................................................45. The duties and responsibilities associated with the management of licensed premises.....67. The impact of food safety and hygiene legislation on business.........................................78. The responsibilities of employer in the employment of staffs...........................................89. Discussing the key aspects of discrimination and legislation............................................9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................12

INTRODUCTIONFor any hospitality industry it is very essential to follow all the rules and regulationswhich can help them to work properly and maintain their organization as well. All theseregulations which is made for these hospitalities' sector plays an important role in delivering thebest services to their customers and to make them happy. Present report will study about Hyattwhich runs a number of hotels in various countries. This will study about various acts andregulations that has been implemented in this organization. It is explaining the extent ofemployer liability in protecting their consumers receptively. Assessment will also focus ondiscussing key components and duties and regulations which is associated with management ofHyatt hotels. Other than this, it will discuss about impact of different food safety and hygieneregulations and justifying responsibilities of employer in employment of staff. In the last sectionof this report, discussion on the key principles of discrimination have been answered. MAIN BODYHyatt Hotels Corporation is an American multinational chain of hospitality which isoperating their business by providing facilities like, franchises luxury hotels, resorts, and holidayproperties. Its headquarters is in Hyatt Centre Chicago, Illinois, Unites States (Chathoth, 2016).It is ranked 186 on list of “America's Best Employers” for 2018. Hyatt hotels has 777 propertiesin 54 countries till 2018. TASK 12.1 Consequences of providing consumer with misleading informationIt is very important to provide customers all the information which they require. Asworking in a hospitality sector,Hyatt Hotels Corporation has a responsibility to ensure that theyare not misleading their customers. There are various laws and regulation which has to bemanaged and implemented properly in organization to ensure that they are working on basis ofthese laws. Such as, to provide their customers proper information, they have to applyConsumers Rights Act 2015 in their management system properly in order to work effectively(Consumer Rights Act 2015, 2018). From Consumers Rights Act 2015, all the activities which isleading to consumer misleading can be reduced by the organization which will help them inincreasing trust in their clients towards their services and products which is offered to them in theorganization.1

According to this law, it can aid their customers to fight against their rights andresponsibilities. Providing their consumer with misleading information can impact a hugenegative effect on their performance as it will lead them in decreasing their ranking as well. Anywrong information given to the customers related can make these organizations liable to pay forthat. This helps them in keeping them protected from such deceptive message by organization(Consumer Rights Act 2015, 2018). It is a breach of Consumer Protection Right to givemisleading information to consumers, such as:This can cause the consumer to make another opinion about their decision.Misleading information can create a huge impact on the performance of organizationwhich ultimately leads create a negative image in industry. Misleading their consumers by giving them wrong or fake information can have a hugeimpact on their business as it can affect their brand image or value in industry. Any falsemarketing or commercial practices that creates confusion in customers regarding services of thecompany can give a negative impact on them.There are some more regulation available for customers which can help them from suchactivities, for example, CPR which is Consumer Protection from Unfair Trading Regulations2008. According to this act, it helps in reducing the practices that are unfair in terms of thecustomer's perspective and also forbid misleading and aggressive practices in hotel premises.The consumer has the right themselves to directly bring legal action against businesses in respectof alleged breaches of the CPR (Boyce and McConnell, 2015). 2.2 Evaluate the extent of employer liability in the protection of consumersFor any hospitality industry it is very essential to maintain a good relationship with theircustomers in order to protect them from any misbehaving or misleading. For these employers areliable for such activities. To minimize the impact of this, Hyatt can implement various policiesand regulation in order to regulate it, such as, Consumer Protection Regulation 2015, with thehelp of which they can provide their best services and protection to their customers receptively(Koopman, Mitchell and Thierer, 2014). It is the duty of their employer to protect their guest byproviding them all the relevant information which is must for them to know. Proper monitoringshould be done by them in order to check that every employer is working effectively. Other than this, there are different roles and responsibilities of the employers of Hyattwhich has to be maintained by them, such as:2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Law for License in East London
|12
|3592
|493

Law for Licensed Premises Assignment Sample
|14
|4726
|121

Weights and Measures Law for Licenced Premises
|14
|4590
|312

Sample Assignment on Hospitality
|17
|4811
|35

Laws for Licensed Premises : Report
|15
|5089
|52

The Law for Licensing Introduction
|17
|4987
|249