Knowledge Management: Brainstorming, Nominal Group Technique and Consensus Decisions

Running head: TAKE HOME EXERCISE 5 1
Knowledge management
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TAKE HOME EXERCISE 5 2
Task1: Brainstorming, nominal group technique and consensus decisions
a. How efforts can be rewarded
According to the scenario regarding the problem stated in section 4.2, employees in large
organizations raise complains concerning the low personal worth perception. They feel that the
company does not appreciate their efforts. Truly, rewards are important tools that are essential to
ensure employee engagement. Appreciating the efforts of employees is critical in organizations
for keeping the employees happy as the company retains the top talent (Terera & Ngirande,
2014; Bamberger, Biron & Meshoulam, 2014). The fundamentals of ensuring that employees are
always happy is by being thoughtful and creative. This can be achieved by a proper
brainstorming. For instance, in the case stated above, there would be no specific answer than
being thoughtful and creative. The participants have to be creative on the strategies that the
organization can employ for rewarding its employees and increase the personal worth perception.
The strategies can be offering a vacation for the employees, issuing pay increases, providing
secrete slow claps, providing a thank you video and ensuring quality meals among others. As
such, the main challenge for the organization management is discouraging any deviation from
the topics.
b. The best solution using nominal technique
Using the nominal group strategy for finding the solution to the problem stated above, the
members now become the nominal group. The solution would be achieved by appointing an
expert member of the organization in order to keep away from any potential contradiction
between the organization employees. The role is essential for the nominal group (Boddy, 2012;
Lennon, Glasper & Carpenter, 2012).

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c. The solution from consensus decision making perspective
According to the consensus decision making strategy, the approach can be implemented
in order to follow brain storming. In this approach, the possible intensity of the members are
noted (Hwang & Lin, 2012). It is also essential to identify how willing the participants were in
solving the conflict. Additionally, the participants should find out if there was a clear agreement
concerning the most relevant solution to the problem regarding the personal worth perception of
the employees.
Task 1: Knowledge codification
The following shows a general frames for codifying a horse, a student and an airline pilot using
the frames provided in section 5.1.
a. A horse
Figure 1: A horse

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b. A student
Figure 2: A student
c. An airplane pilot