Impact of Regular Training on Employee Performance and Talent Management: A Case Study on Sainsbury

This study evaluates the concept of talent management as a strategic priority and analyses the impact of regular training on employee performance and management. A case study on Sainsbury is presented along with effective ways of managing talent that can be adopted by budding entrepreneurs. The study uses a quantitative approach and primary data is collected through a questionnaire. The findings suggest that effective training and performance-based rewards and recognition are effective talent management strategies to boost employee performance.

Unit 11 Research Report

Executive Summary
The current study is based on the topic of Talent management as a strategic priority the main
objective and purpose of which comprises of determine about the impact of regular training on
the overall employee performance and management within Sainsbury Company and effective
ways of managing talent that can be adopted and implicate by a budding entrepreneurs to
effectively manage talent within a new venture. The use of quantitative nature of study has been
made within current study to meet the set objective that facilitates a measurable and more
specific set of results. Collection of primary facts has been made with the help of questionnaire
while secondary information has been reviewed through online article and journal. The main
finding and recommendation of current study comprises of fact that effective training and
providing performance based rewards and recognition are effective talent management strategy
to boost performance of employees.
Table of Contents
Executive Summary.........................................................................................................................2
Theme: Talent management as a strategic priority..........................................................................1

Topic: Impact of training on employee performance and management..........................................1
INTRODUCTION...........................................................................................................................1
Background and problem statement.......................................................................................1
Research Aim.........................................................................................................................1
Research Objective.................................................................................................................1
Rationale for selection of topic...............................................................................................2
Research Questions................................................................................................................2
Literature review..............................................................................................................................2
To review about the theme of talent management as a strategic priority for all forms of
business organisation..............................................................................................................2
To determine about the impact of regular training on the overall employee performance and
management within Sainsbury Company...............................................................................3
To investigative about some more effective ways of managing talent that can be adopted and
implicate by a budding entrepreneurs to effectively manage talent within a new venture.. . .4
Research methodology.....................................................................................................................4
Analysis and interoperation of results (Main Body)........................................................................7
Conclusion.....................................................................................................................................13
Recommendations..........................................................................................................................14
Reflection.......................................................................................................................................14
REFERENCES..............................................................................................................................14

Theme: Talent management as a strategic priority
Topic: Impact of training on employee performance and management.
INTRODUCTION
Background and problem statement
Talent management is a vital concept and process that are significant for every business
organisation to effectively recognise and developed its human resource and ensure better
management of skill and talent to have positive impact on the productivity and performance
(Anlesinya and Amponsah-Tawiah, 2020). It has been seen that, many organisations are facing
issues and problem is effectively identifying and recruiting employee along with maintaining an
efficient performance level to achieve the set organisational goal and standard level of
performance. Therefore, current study has been taken out Sainsbury company to determine about
the key aspects of talent management that makes it a strategic priority for all form of business
organisation. Sainsbury is one of the leading supermarket Chain of UK that was founded in the
year of 1869 and having its main headquarter in London, UK. The current study comprises of the
main aim and objective of the project along with a detailed literature review and main findings of
the primary investigation together with the recommendations for ensuring improved management
of talent.
Research Aim
The main aim of current study is, “To evaluate about the concept of talent management as
strategic priority along with analysing the impact of regular training on the overall employee
performance and management. A case study on Sainsbury.
Research Objective
 To review about the theme of talent management as a strategic priority for all forms of
business organisation.
 To determine about the impact of regular training on the overall employee performance
and management within Sainsbury Company.
 To investigative about some more effective ways of managing talent that can be adopted
and implicate by a budding entrepreneurs to effectively manage talent within a new
venture.
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Rationale for selection of topic
The selection of current research topic is seemed appropriate and rationale as talent
management has become a significant concept for all business organisation to ensure improved
employees performance along with mitigating the issue of high employee turnover and lack of
motivation. Talent management concept is rationale and significant research topic to bring
improved management of skills and ability level of employees through providing regular training
and other effective ways. Apart from this, the selection of current topic is also rationale from the
personal view point of the researcher as it supports the interest level and also meet the academic
needs and educational perspective. Further, improvement in knowledge and skill level is also
facilitated by current research project that makes it rationale and significant.
Research Questions
 Why the theme of talent management is taken as a strategic priority for all forms of
business organisation?
 What impact of the regular training is seen on the overall employee performance and
management within Sainsbury Company?
 Which are the more effective ways of managing talent that can be adopted and implicate
by a budding entrepreneurs to effectively manage talent within a new venture?
Literature review
This section forms out a vital part of every investigation that comprises of a systematic
review of prevailing and exiting source of data in form of books, article and other literature
(Baldwin and di Mauro, 2020). The current literature review is based on the theme of talent
management along with effective survey of the set objectives through reviewing and analysing
online article and journals, an analysis and discussion of which is provided as below:
To review about the theme of talent management as a strategic priority for all forms of business
organisation.
With respect to the information provided by the Gupta, V., 2019, it has been analysed that
the concept and theme of the talent management is related with the process of attracting,
selection, developing and retaining most skilled employee within a firm that tend to comprises of
the combination of effective HR process across the employee life cycle (The importance of talent
management and why companies should invest in it, 2018). The concept of the talent
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management is taken to become a strategic priority for all form of business organisation
comprises of the large as well as small business firms as to encompass and support better
workforce planning along with improved learning and development of employee which enhance
the overall performance level and also eliminates the issue of higher employee turnover through
improved on boarding and retention of talented employees. The main importance and
significance of the concept of talent management comprises of having more skilled and
motivated workforce along with their effective engagement that supports and allow higher
productivity and effective towards achievement of organisational skills and goals (Crane and
Hartwell, 2019).
Further, attraction of top talent along with improved employee motivation level through
having effective communication and engagement level at workplace is also supported by talent
management that makes it a strategic priority for all forms of business organisation. Apart from
this, having improved skills and creativity level based on regular training and continuous
coverage of the critical roles through retaining top talent to ensure higher client satisfaction is
also a vital positive impact of talent management that is making it a strategic priority for all firms
in order to have improved performance and productivity level (Neri and Wilkins, 2019).
To determine about the impact of regular training on the overall employee performance and
management within Sainsbury Company.
As per the view point of Jerry Shaw, 2019, It has been observed that the training is having
a positive impact on the overall employee performance and management as it creates improved
level of job satisfaction for employees along with improving positive relationship at workplace
based on improved skill and ability level. It has been also analysed that the Training plays a vital
role in solving the performance problem within a firm through reducing the chances of mistakes
and solving necessary problem and skill breakdowns in continuous manner that ensures higher
employee performance. Along with this, training also ensures reduction in the maintenance cost
for the Sainsbury by the way of eliminating the chances of equipment breakdown and other
mistake that result in fewer customer complaints and ensures better performance management
through reducing the need of supervision (Rozzini, 2020). Further, regular training and
development programmes also enhanced the overall confidence and motivation level of the
employees that reduce the chance of high employee turnover costs and also improve the
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engagement and satisfaction level of the employees that have a positive impact overall employee
performance and their management (O’Malley, 2020).
To investigative about some more effective ways of managing talent that can be adopted and
implicate by a budding entrepreneurs to effectively manage talent within a new venture.
According to the opinion of the Karim Ansari, 2021, there are many effective ways of
managing talent that can be adopted and implicate by a budding entrepreneurs to effectively
manage talent within a new venture some of which are evaluated and discussed and below:
Performance based rewards and recognition- It has been seen that providing performance
based rewards and recognition supports improved motivation and satisfaction in the employees
which supports attraction and retention of talented candidates. Along with this, performance
based rewards and resignification also motivates and direct employees to have higher efficiency
level that is vital for a budding entrepreneur and supports improved performance and
productivity within a new venture (Golubovskaya, Solnet and Robinson, 2019).
Continuous training and development opportunity- It has been analysed and seen that the
providing training and development opportunity creates higher potential level within the
employees through enhancing their skills and ability which plays a vital role in effective
management of talent. It has been analysed that regular training and development maximize the
potential and ability level of employees along with ensuring higher confidence and commitment
level that is vital in developing and retaining talented candidates (Harsch and Festing, 2020).
Effective communication and engagement- Implication of proper direction and guidance fir
employees also form an effective aspect of managing talent through reducing the chances of
chaos and confusion at place of work. Thus, effective communication supports positive
workplace along with improved employee engagement that ensure better retention of talented
employees for longer period of time (McLean, 2020).
Research methodology
It forms out a crucial part of an investigation that provide knowledge and information about
the various methods and approaches that are being applied and adopted by an investigator to
carry out a research work. The analysis and justification for the research method and approach
used within current study are provided as bellow:
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Research philosophy- Positivistic and interpretivisim are two main form of the research
philosophy that set out an entire plan for analysing knowledge on a specific topic. Out of these
two research philosophy, adoption of the positivistic philosophy has been made within current
project that is appropriate and justifiable as it tend to provide a more systematic and practical
way of investigation to achieve the desired objectives (Neri and Wilkins, 2019)
Research approach- Deductive and inductive are two main types of research approach from
which deductive is applied with positivism philosophy while inductive is used with
interpretivisim philosophy. Thus, with respect to the nature of current study use of the deductive
approach is suitable and justifiable. Further, deductive approach is applied and sued within
current study as it supports more effective scanning as well as improved testing of the collected
facts to achieve the desired objective in measurable form.
Research strategy- This section of the research methodology tend to provide the entire plan
and base for collection of data that tend to includes various strategy such as experiments,
observation, action research, survey, interview, etc (O’Malley, 2020). From these research
strategy, application of the survey strategy has been made within current investigation which is
appropriate and justifiable as it supports better collection of data through making use of
questionnaire that is most cost and time efficient way of gathering data.
Choice of method- This part of research method is associated with the entire framework for
collection, analysis and interpretation of fact that is divided into two main types i.e. qualitative
and quantitative method of research. As per the objective nature of current study, use of
quantitative nature of research method is made that is appropriate for ensuring collection of data
in numeric and statistical form that is easy to collect and present. Along with this, application of
quantitative nature of method is justifiable as it supports presentation of data with the help of
charts and diagram to support more authentic and reliable set of research results (Rozzini, 2020).
Sources of data collection- Primary as well as the secondary sources of data collection are
applied and used within current study as primary data supported first hand and authentic
information while secondary lead out to an effective base for study based on past facts and
information. Questionnaire has been used for collection of primary data while secondary
information has been reviewed with the help of online article and journals. Use of below stated
questionnaire has been made for the purpose of collection of primary data based on the theme of
talent management:
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Questionnaire
Q1) Does any form of information and understanding about the theme of talent
management as a strategic priority has been hold by you?
a) Yes
b) No
c) Neutral level of understanding
Q2) Which one is the main reason and factor that is creating and increasing important of
talent management as a strategic priority for all forms of business organisation?
a) Attract and retain talented employees
b) Higher employees motivation and performance
c) Better coverage of critical roles
d) Higher employee engagement
e) Enhanced competition strength
Q3) As per your view point, what possible impact of the regular training is seen on the
overall employee performance and management within Sainsbury Company?
a) Positive impact
b) Negative impact
c) No impact
Q4) How you would like to justify the rising importance and significance of the training
within a firm?
a) Economical use of resources
b) Increased productivity and performance
c) Reduction in cost of supervision
d) Increasing standardization and skill level
e) Boost confidence and motivation level
Q5) Which can be the possible challenges that are being faced while leading effective
training and talent management at workplace?
a) Lack of leadership
b) Higher cost of training
c) Lack of cooperation from employees
Q6) Which can be the some more effective ways of managing talent that can be adopted
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and implicate by a budding entrepreneurs to effectively manage talent within a new
venture?
a) Performance based rewards and recognition
b) Effective communication and engagement
c) Regular training and employee development
d) Systematic recruitment and selection process
e) All of the above
Q7) Any further recommendation and suggestion to have better management of talent at
workplace of a budding enterprise?
Sampling- A sample size of 30 participants has been selected for current project from the
employees of Sainsbury and other SME of UK through making use of random sampling method.
Ethical consideration- To maintain the authenticity and reliability of collected facts use of
BERA code of ethics had been made to meet the set ethical consideration (Golubovskaya, Solnet
and Robinson, 2019). Along with this, data protection act has been also applied to main the
privacy and safety of the collected facts.
Analysis and interoperation of results (Main Body)
Use of frequency table has been made for having a systematic and clear presentation and
analysis of the collected raw data. Further, Interpretation and detailed discussion of the fact is
provided with the help of thematic analysis to support better underdoing and interpretation of the
research facts.
Theme 1: Theme of talent management as a strategic priority
Q1) Does any form of information and understanding about the
theme of talent management as a strategic priority has been hold by
you?
Frequency
a) Yes 28
b) No 1
c) Neutral level of understanding 1
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Interpretation
It has been seen on the basis of above presented pie chart that from a total of 30
participants, 28 were having the information and understanding about the theme of talent
management as a strategic priority while one was unaware about this fact along with the
remaining the one respondent who tend to opt for neutral level of understanding.
Theme 2: Main reason and factor that is creating and increasing important of talent
management as a strategic priority
Q2) Which one is the main reason and factor that is creating and
increasing important of talent management as a strategic priority for
all forms of business organisation?
Frequency
a) Attract and retain talented employees 7
b) Higher employees motivation and performance 6
c) Better coverage of critical roles 4
d) Higher employee engagement 5
e) Enhanced competition strength 8
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Interpretation
It has been interpreted on the basis of above drawn pie chart that 7 participants were having
a view point that attract and retain talented employees is the main reason and factor that is
creating and increasing important of talent management as a strategic priority for all forms of
business organisation whereas 6 favoured for higher employee motivation. Further, a discussion
can be made that 4 participants believes that better coverage of the critical role is the main reason
and factor that is creating and increasing important of talent management as a strategic priority
for all forms of business organisation while 5 favoured higher employee engagement along with
other 8 who tend to favour for enhanced competition strength.
Theme 3: Possible impact of the regular training is seen on the overall employee
performance and management within Sainsbury Company
Q3) As per your view point, what possible impact of the regular
training is seen on the overall employee performance and
management within Sainsbury Company?
Frequency
a) Positive impact 25
b) Negative impact 2
c) No impact 3
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Interpretation
One of the key finding of current study comprises of the fact that 25 participants from a
total of 30 believes that the positive impact is lead out by training on the overall employee
performance and management within Sainsbury Company while only 2 participants had favoured
for negative impact and the remaining 3 respondents supported for no impact.
Theme 4: Rising importance and significance of the training within a firm
Q4) How you would like to justify the rising importance and
significance of the training within a firm?
Frequency
a) Economical use of resources 6
b) Increased productivity and performance 5
c) Reduction in cost of supervision 4
d) Increasing standardization and skill level 7
e) Boost confidence and motivation level 8
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Interpretation
The above drawn diagram is reflecting and providing discussion about the rising
importance and significance of the training within a firm as 6 participants believed that it leads to
economical use of resources whereas 5 favoured for the increased productivity and performance.
Along with this, an interpretation has been made that the 4 participants were having an opinion
that reduction in cost of supervision is main reason for rising importance and significance of the
training within a firm while 7 participants supported for the increasing standardization and skill
level while the other remaining 8 respondents tend to opt for boost confidence and motivation
level.
Theme 5: Possible challenges that are being faced while leading effective training and talent
management at workplace
Q5) Which can be the possible challenges that are being faced while
leading effective training and talent management at workplace?
Frequency
a) Lack of leadership 11
b) Higher cost of training 9
c) Lack of cooperation from employees 10
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Interpretation
It has been analysed during the course of current study that lack of leadership is among
the possible challenges that are being faced while leading effective training and talent
management at workplace as per the view point of 11 participants while the 9 respondents had
favoured for the higher cost of training along with the other 10 participants who tend to support
for the lack of cooperation as possible challenges that are being faced while leading effective
training and talent management at workplace.
Theme 6: Effective ways of managing talent that can be adopted and implicate by a
budding entrepreneurs to effectively manage talent within a new venture
Q6) Which can be the some more effective ways of managing talent
that can be adopted and implicate by a budding entrepreneurs to
effectively manage talent within a new venture?
Frequency
a) Performance based rewards and recognition 8
b) Effective communication and engagement 7
c) Regular training and employee development 8
d) Systematic recruitment and selection process 5
e) All of the above 2
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Interpretation
It has been analysed based on above drawn pie chart that 8 participants believed that
providing performance based rewards and recognition is effective way of managing talent that
can be adopted and implicate by a budding entrepreneurs to effectively manage talent within a
new venture while 7 supported for effective communication and engagement along with the
other 8 respondents who favoured regular training and employee employment. Beside this, 5
participants were also having an opinion that systematic recruitment and selection process is also
among the effective ways of managing talent that can be adopted and implicate by a budding
entrepreneurs to effectively manage talent within a new venture while the remaining 2
participants seemed to be in support of all the above options.
Conclusion
On the basis of current study, a conclusion can be made that the theme of talent management
has become a strategic priority for all business organisation as it supports Attraction and
retention of the talented employees, Higher employee’s motivation and performance, Better
coverage of critical roles, Higher employee engagement and enhanced competition strength.
Further, an observation has been also made that the positive possible impact of the regular
training is being seen on the overall employee performance and management within a Company
as it leads to Economical use of resources, Increased productivity and performance, Reduction in
cost of supervision and Increasing standardization and skill. Finally, a summarisation has been
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also made that some challenges that are being faced while leading effective training and talent
management at workplace consists of Lack of leadership, Higher cost of training and Lack of
cooperation from employees.
Recommendations
Based on the findings of the current investigation, it has been analysed that effective training
and talent management are vital for a budding entrepreneur to ensure improved attraction and
retention of talented candidates to have higher performance. Thus, providing regular rewards and
recognition to employees is highly recommended as it ensures higher motivation in employees
along with directing them towards improved performance to gain more monetary and non-
monetary benefits. Apart from this, regular training for employees is also being suggested as it
lead to continuous improvement within the skill ad ability of employees and ensure improved
performance level through boosting their confidence level. At last, effective communication and
guidance for employees is also recommended as it supports higher engagement and positive
workplace relationship which mitigate the issue of high employee turnover and retain talented
candidates for longer period.
Reflection
The current study in the theme of talent management is very knowledgeable and informative
for me that supported improved understanding about its priority and significance together with
improved understanding about positive impact of training on employee performance. The use of
quantitative nature of research method has supported effective meeting of the set objective
through ensuring better collection and presentation of data in numeric form. Implication and use
of questionnaire supported easy collection of data and pie charts leads to its effective
presentation to have better underdoing and effectively achieve the set objective in efficient
manner. The only pitfall that was faced during the current study is related with the lack of
theoretical information. Thus, as alternative methodology, use of the qualitative nature of method
could be made in future as alternate that supports collection of in-depth and theoretical
information with the help of interview.
REFERENCES
Books and journal
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Anlesinya, A. and Amponsah-Tawiah, K., 2020. Towards a responsible talent management
model. European Journal of Training and Development.
Baldwin, R.E. and di Mauro, W., 2020. Mitigating the COVID economic crisis (No. BOOK).
Centre for Economic Policy Research.
Crane, B. and Hartwell, C. J., 2019. Global talent management: A life cycle view of the
interaction between human and social capital. Journal of World Business. 54(2). pp.82-
92.
Golubovskaya, M., Solnet, D. and Robinson, R. N., 2019. Recalibrating talent management for
hospitality: a youth development perspective. International Journal of Contemporary
Hospitality Management.
Gupta, V., 2019. Talent management dimensions and their relationship with retention of
Generation-Y employees in the hospitality industry. International Journal of
Contemporary Hospitality Management.
Harsch, K. and Festing, M., 2020. Dynamic talent management capabilities and organizational
agility—A qualitative exploration. Human Resource Management. 59(1). pp.43-61.
McLean, S.A., 2020. A critical COVID metric: your ED staff infection rate. Academic
Emergency Medicine, 27(4), pp.341-342.
Mensah, J. K., 2019. Talent management and employee outcomes: a psychological contract
fulfilment perspective. Public Organization Review. 19(3). pp.325-344.
Murillo, E. and King, C., 2019. Why do employees respond to hospitality talent management.
International Journal of Contemporary Hospitality Management
Neri, S. and Wilkins, S., 2019. Talent management in transnational higher education: strategies
for managing academic staff at international branch campuses. Journal of Higher
Education Policy and Management. 41(1). pp.52-69.
O’Malley, K.D., 2020. A Covid Spring. 2020. Irish Journal of Psychological Medicine, pp.1-2.
Rozzini, R., 2020. The COVID Grim Reaper. Journal of the American Medical Directors
Association.
Online:
Jerry Shaw, 2019. Effects of Training on Employee Performance. [Online] Available Through:<
https://smallbusiness.chron.com/effects-training-employee-performance-39737.html>.
Karim Ansari, 2021. 6 Simple Talent Management Strategies. [Online] Available Through:<
https://theundercoverrecruiter.com/talent-management-strategy/ >.
The importance of talent management and why companies should invest in it. 2018. [Online]
Available Through:< https://www.humanresourcesonline.net/the-importance-of-talent-
management-and-why-companies-should-invest-in-it >.
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