Importance of Human Resource Management

This assignment discusses the importance of human resource management (HRM) in business organizations. It highlights the role of HR managers in conducting effective recruitment and selection procedures to hire skilled employees at the right job profile. The assignment also emphasizes the need for HR managers to maintain a good work environment, which increases job satisfaction among employees and contributes to the organization's profitability level.

HUMAN RESOURCE
MANAGEMENT

Table of Contents
INTRODUCTION ..........................................................................................................................4
TASK 1............................................................................................................................................4
a) Purpose of HR function and its importance to the organization.............................................4
b) Roles and responsibilities of Human resource manager officer.............................................6
c) Advantages and disadvantages of current selection methods used by organisation and
comparison with other approaches of selection methods............................................................6
d) Improvement that could be done in current selections method .............................................7
TASK 2............................................................................................................................................8
a) Create a person specification for the role................................................................................8
b) Provide a rationale for a suitable medium for placing the advertisement..............................9
c) Advantages and disadvantages of the previous methods of advertising jobs in the
organization.................................................................................................................................9
d) Questions asked at the interview for Receptionist................................................................10
TASK 3..........................................................................................................................................11
a. Benefits of both employer and employee..............................................................................11
b) What developmental opportunities are available to staff once they are in a permanent job
role?...........................................................................................................................................12
c) Benefits of the approach Microsoft has taken in respect of flexible working practices.......12
d) Explain how Microsoft motivates its workers through its job design and systems of reward
...................................................................................................................................................13
TASK 4..........................................................................................................................................13
a) What is meant by the term employee engagement ..............................................................13
b) Why is employee engagement an integral strategy of employee relations...........................13
c) Identify some of the key approaches to engaging workers ..................................................14
d) Main pieces of employment legislation in the UK .............................................................15
CONCLUSION .............................................................................................................................16

REFERENCES..............................................................................................................................17

INTRODUCTION
Human resource management term can be understood as an effective strategy through
which a company can gain many competitive advancements. Apart from this, it is being found
that business organisations in modern world, consists with various departments so that their
operations can get done in a successful manner. Here, HR department within an enterprise plays
a crucial role which looks at different things like provides training, manages and controls staff
members so that they can perform well (Anderson, 2013). On the other hand, it has been
analysed that HR manager stays responsible for various tasks like he/she recruits or hire
candidates who are having distinctive talents. Away from this, it can be said that effectiveness
among this department can be helpful in hitting targets of the organisation. In present
assessment, firm which has been taken i.e. Say it with Chocolate. It is an organisation that
manufactures greeting cards made up of tailor made chocolates. Company deals in all over
United kingdom and sells their products with an aim of hitting their targets. Report will show
different things like purpose along with functions of HRM which can be applied to workforce
planning and various employment legislations that will help company in running business in a
smooth manner.
TASK 1
a) Purpose of HR function and its importance to the organization
Human resource management is the crucial department that facilitates better
management, controlling of business operations. Their main responsibility is associated with
recruitment and selection of desired candidates for company which have the capabilities to
enhance organisation's productivity and profitability. They also formulate plans and strategies
which facilitates employees and employers to manage their work properly and achieve their
future targets within specified time limit (Aswathappa, 2013). Say it with Chocolate is a
company that is established in North Yorkshire and is famous due to their different tastes and
innovative chocolate flavors and designs. It is established in an area where rate of unemployment
is high unemployment rate, so in that scenario, it is beneficial for company to attract eligible
candidates towards their company. As they are implementing assessment test on English
Comprehensions and maths in order to evaluate candidates and selected candidates will appear
for informal interview. These all procedures are undertaken by HR department and manager.

Already large workforce is working with company and it is responsibility and duties of HR
managers to manage them effectively so that their organisation can meet desired targets.
Purpose of HR functions:
HR department is responsible for performing various activities and functions that help
company to achieve set goals and objectives. Following are some purposes of HRM:
Management of employee relations: HR managers should work towards betterment of
employees working in the organization (Brewsterand Hegewisch, 2017). For this they can
organize different activities in company which will allow every employee to come together and
perform activities. This will lead to interaction and communication between them and thus will
lead to development of relations between employees.
Developing healthy atmosphere: It is responsibility of HR manager to create healthy
and stress free atmosphere so that employees can perform their work effectively and result in
more outputs. In “Say it with Chocolate”, HR professionals are responsible for developing
positive environment within enterprise. They can do this by celebrating employee's birthdays etc.
HR FUNCTIONS
Training and development: It is an important function of HR department to identify the
need of training and provide appropriate training classes to needy employees. It is a necessary
requirement for employees to undergo training if they are unable to perform their activities
smoothly and properly. Proper development of employees will enhance company's profits and
will earn more revenues.
Compensation and benefits: This is another function of department to provide
compensation and benefits to deserving candidates (Cascio and Boudreau, 2010). By providing
necessary benefits, it will boost their motivation and confidence level and they will work harder
in order to get more benefits.
Recruitment and selection: This is the major function of HR department as they hire
eligible candidates who can maximize company's profits and achieve goals and objectives on
time.
Problems:
Say it with Chocolate company is facing problem with recruitment and selections as there
were few complaints against fairness of the test and number of few recruits which have failed the
probationary period. This can be improved if HR manager concentrate more on equality and

provide equal chances to ever candidates. They should also give numbers according to their
abilities and performance and avoid partiality.
b) Roles and responsibilities of Human resource manager officer.
As mentioned above, there are various functions and responsibilities performed by HR
department in order to achieve all goals and objectives set by company. This facilitate
organization to achieve desired success and establish a good position in the market (Chelladurai
and Kerwin, 2017). HRM Officer is appointed within organization in order to perform HR
functions in right directions. As I am a HR officer in Say it with Chocolate, I have to perform
different responsibility such as for attracting, hiring, developing and looking after subordinates.
Following are some responsibilities that are performed by me as HR officer:
 I have to attract individuals for vacant job position and hire them according to needs of
company.
 It is responsibility of HR Officer to provide pensions and necessary compensations to
employees who will go on retirement in sometime.
 It is my duty to approve job description and advertisements which is developed by
marketing department in order to attract desired candidates.
 I have to provide positive and healthy atmosphere to my employees so that they can
perform their duties in better manner and produce maximum outputs.
c) Advantages and disadvantages of current selection methods used by organisation and
comparison with other approaches of selection methods
Recruitment and selections are two crucial procedures which is carried out by HR
department in order to hire eligible candidates who is most suitable for vacant position in
company (CHUANG and Liao, 2010). HR manager first analyze characteristics and
requirements of vacant job post and then attract candidates according to those features. Is any
candidates fulfill all criteria, then that person is selected for particular job post. Say it with
Chocolate is one of the growing company and following are some advantage and disadvantages
of current selections methods used by them:
Assessment test: Advantages: Company is using Assessment Test in order to scrutinize talented and
eligible candidates on the grounds of skill, knowledge, talent, etc. This help in measuring
actual knowledge and skills present in the candidate. Company might use both online and

offline assessment test whichever is most suitable for company as well as individuals.
Online test is more suitable as it is highly managed and customized and cab be accessed
in multiple devices (Daley, 2012). It also eliminates cheating and frauds which are easy
to do in offline assessment test. Disadvantage: There are not much disadvantages of assessment test and when it comes to
online assessment, it is much more lesser. In order to give test online, the candidates
should have proper knowledge related to computer and should know how to operate it
efficient in order to waste any time during test.
Informal interviews: Advantages: By taking informal interviews, managers checks the behavior and body
language of candidate (FultonAnd et. al., 2011). This type of interview helps in better
understanding of candidates by employer as compared to formal interviews. It is flexible
and more comfortable approach.
 Disadvantage: It is time consuming process. As in the case study, informal interview was
consuming 15 minutes. This is a disadvantage to company. There might be chances to get
diverted from main interview.
Other selection methods
Internal sources: Company might shift eligible employees to other position depending
upon their work done and performance. It basically involves transfer, promotion, shifting, etc.
d) Improvement that could be done in current selections method
'Say it with Chocolate' requires to do modification in existing selection methods in order
hire suitable person for vacant designations (Glendon, Clarke and McKenna, 2016). Employers
are liable to those carry on those alternations. Some of the potential changes that is needed to be
done by them are following :
 A special team should be built for examining results of each examination such as aptitude
test, personal interviews, debate, etc. The main reason of doing this is to improve overall
decision-making since some of the outcomes are technological in nature that should be
checked by a person who is from technical background.
 This should be noted that while selecting workers, discrimination should not be done on
any ground. In this context, each person ought to be given equal opportunity for proving

their skills. Besides this, concept of partiality must be removed from entire decision-
making.
TASK 2
a) Create a person specification for the role
Person Specification – Person specification defines the qualification and skills of a
person who fills the application for a particular job role (Guest, 2011). For an instance, a
receptionist can be graduate with BBA from the University of London.
Personal specification
Qualification required Bachelors of Business Administration
or
Diploma in management
Experience  2-3 year experience in same field
Area of expertise Proficient to communicate effectively with
customers and business clients.
Management activities
Number of vacancies 1
Job description
Job title Receptionist
Department/Section Administration
Reporting to Administration Manager
Purposes of job To provide a professional and welcome
experience for clients and visitors to the site.
To answer incoming telephone enquiries
efficiently.
Key tasks Meeting and greeting clients.
Booking meetings.

Arranging couriers
Keeping the reception area tidy.
Answering and forwarding phone calls.
Liaising with departments in relation to visitors
and deliveries.
Sorting and distributing post.
Completing administrative paperwork .
Providing customer service support .
Maintaining stock of client stationery.
Any other reasonable duties assigned by the
Administration Manager
Responsible for equipment/materials Use of IT facilities and telephone switchboard.
Stationery stock and ordering of refreshments
Allocation of visitor badges and the attendance
log.
b) Provide a rationale for a suitable medium for placing the advertisement.
In this era of digitalization, it is seen that some aspects of pre online are being mutated
into new fascinating forms that are evident to be more efficient and used by today's tech savvy
people. Thus , Say it with chocolate make use of both traditional and modern media to attract
new potential candidates for its vacant job profiles. The traditional methods includes advertising
through print media comprising newspapers, leaflets, trade journals and business magazines as
potent weapons for advertising job vacancy (Knowles, Holton and Swanson, 2014). It is an cost
effective way for the company and also helps it to reach out wide audiences anywhere across
world. Although language may differ however message remains the same. Besides cartoons and
pictures used in advertisement have an universal appeal. Modern methods on the other hand
involves making use online media comprising one of the most happening social media. It
invokes placing job vacancy advertisement on various social sites such as LinkedIn, Whatsapp
etc. and also on various online job portals, websites, online job agencies etc. that helps Say it

with chocolate to reach out wider audience around the world. Also, it proves to be less time and
cost consuming methods for the firm to attract most prominent and potential employees.
c) Advantages and disadvantages of the previous methods of advertising jobs in the organization
There are various advantages and disadvantages of previous advertisement that can be
stated as -
 Advantages  Disadvantages
 High level of reader involvement and
circulation is already known.
 The costs of local newspaper
advertisement is low.
 It includes great deal of flexibility and
has much frequency.
 The previous resources easily available
to everyone with less cost and people
can keep the hard copy with them.
 It has short life span and people forget
about advertisement easily.
 Quality of production is not so
attractive.
 Newspapers and magazines are less in
approach to the public although it is
available to everyone but they may be
not interested in reading these sources
of advertisement.
 There are various kinds of methods that
are used previously for advertising jobs
in the company 'Say it with Chocolate'
to provide information yo people about
vacant positions.
Social media: The social media platforms are very quick to spread message of job
vacancy because it facilitate fast reach to desired individuals (Marchington and et. al. 2016).
 Advantages  Disadvantages
 It is capable to reach a wide network
and covers large population at a time.
 It provides required information about
employer and recruiter.
 It results into networking exhaustion
and user get frustrated sometimes.
 It may damage present employment
status of company.

d) Questions asked at the interview for Receptionist
It is the responsibility of an employer to recruit skilled and suitable workers for every
organisation. In context to 'Say it with Chocolate', managers are liable to hire appropriate
candidates for the job of a receptionist since there is a need of talented receptionist at this venture
(Meredith Belbin, 2011). In order to employ correct person, interviews of those people should be
conducted by manager. For doing so, some of the important questions that could asked from
participants while taking their interviews are following :
 What is your name ?
 Do you have any experience in this sector ?
 What do you think about the roles and responsibilities of a receptionist ?
 What is your short term goal ?
 Depict your long term ambition ?
 Would you feel comfortable in doing night shift ?
TASK 3
a. Benefits of both employer and employee.
Microsoft has some HRM practices that is beneficial for the employer and employer this
provides benefits to both of them and that can be define as -
Apprenticeship and graduate training schemes – Microsoft offers apprenticeship and
graduate programs for the people its major focus is on to capture the new talented brains. It
provides apprenticeship to the students who are between 16 to 24 years and wanted to innovate
some special therefore the organization gives them training in the very beginning of their career
so that they do not look somewhere else to get the training (Purce, 2014). It provides them
training with a technical knowledge and skills which can support them to grow in the same field.
On the other hand, graduate training schemes are provided to the under graduate students
who have interest in technology in order to get the job opportunities. There are several benefits
of the apprenticeship and graduate schemes for the employee and organization that can be define
as -
Training and development – Training and development is the the best way to enhance
the skills and knowledge of the people who wanted to work in the technology industry. These
schemes will also provide the increase the possibilities of getting job with the high skills.

Microsoft can get the benefits from the staff through increased productivity and the skilled
employees support to the profit, productivity and performance.
Culture : It supports to establish culture as there are diverse people who came from
different background that makes this make it possible to gather all the employees under one
umbrella that has vibrant cultures. The HR of Microsoft ensures that all people work in happy
and positive atmosphere. They don't raise the conflicts and issues regarding the culture and other
things.
Increase in Confidence –HRM helps in increases confidence of employers as it assures
knowledge and capabilities of their employees by conducting training and learning sessions for
them as well as it also help in motivating employees by making open communication with them.
Whereas employees become strengthen and develop their skills through training and coaching
which increase their confidence individually as well as for organisation role. Employees
confidence also increase when they feel valued by organisation and their problems and queries
are resolved quickly. In addition to this, employees also get better career opportunities and
growth.
b) What developmental opportunities are available to staff once they are in a permanent job role?
If an employee get permanent on their job role then they can maximize their efforts and
working capabilities. Because there may be a time when they needs to manage several task at
one time. They can earn more and can incline in their career with increasing skills and
knowledge as much as much they learn they will explore the opportunities. They can involve in
the activities and learn new things that can lead them to open the new doors of the opportunities
to promote themselves.
c) Benefits of the approach Microsoft has taken in respect of flexible working practices.
There are various benefits of flexible working practices that are adopted by Microsoft
that can be stated as -
Reduced costs – It reduces the cost as there is an arrangement of communal seats and use
of computer that can be used by them on their working day. This does not requires more space
as the working staff is come to work on alternative days.
Increased productivity – An individual can work for home this saves the time and
increase in productivity. This allows them to start their work early and finished it later in an
effective way.

Increased creativity – Those people who are enthusiastic about their work can feel
grateful for the flexible working hour because it gives them time to think outside the box
(Scullion and Collings, Wright and McMahan, 2011). They can innovate the things and gives
their new ideas that can be valuable for Microsoft.
Staff retention – Microsoft can get staff retention because they are getting flexible
working hours, which provide their employees to handle personal and professional life in
balanced manner. The work culture of Microsoft rely on the values, behaviour, and traditional
aspects among their employees. Flexibility in work hours influence their employee's trust and
confidence towards their work place, because they feel that organisation understand their
problem and situations.
d) Explain how Microsoft motivates its workers through its job design and systems of reward
Microsoft motivates their employees through job designing which can include job
enlargement through which their scope of working will be enhanced along with their responding
and increasing tasks. They can also be provide the job enrichment as they can also provide the
growth of the job in terms of their their job satisfaction.
Using Reward system, the company can motivate their employees in many ways as it
involve all employees in developing, implementing and revising the reward plans, as well as it
ensure worth, capabilities and efficiency of employees. A well defined reward system
communicated to all employees in company will assure employees about its reasonability,
transparency and equity. Fair and equally distributed reward system will help motivating their
employees and boost their performance.
P3. Benefits of different HRM practices both the employer and employee.
There are various benefits of HRM for the employer and employee that are given below -
Benefits of employer
Employee engagement – As the HR professional introduces the strategies for employee
involvement in the activities then Microsoft can improve its productivity. The employees are
involved in the different activities and they can also suggest new ideas that can be beneficial for
the company. For example, if employees are engaged in organization meetings then they can also
give new ideas that can be beneficial for company. The workers also pride to be an important
part of the organization and this will reduce employee turnover which will increase productivity
of Microsoft.

Healthy and safe culture – There will be an optimistic environment for the employees
where they can work efficiently. The rules will give healthy can safety workplace to the
Microsoft company. If organization provides a friendly and flexible culture to their employees
then it will inspire them to work for company's benefit. Through this organization improve its
productivity and efficiency to deliver the best services.
Benefits of employee
Training and development – The employees will get training and gain some new skills
which is beneficial for their career. They can also develop these skills and knowledge to give the
best output to Microsoft. If employees get trained they will learn about the atmosphere working
practices of the company. This will motivate them to improve their effectiveness and efficiency.
For instance, as it offers apprenticeship and graduate schemes that trained new workforce to
work within the environment. It increases their work capabilities through training sessions that
also helps to grow in their career.
Job Security – HR policies will give a security to the employees regarding their health
and safety. They can work within Microsoft with a complete job satisfaction. It is manager's
responsibility to ensure health safety of their employees through providing them insurance. As
organization will give them a complete job satisfaction such training, promotions, rewards and
awards which motivates them to attain organisation success.
P4 Evaluate the effectiveness of different HRM practices in terms of raising organisational profit
and productivity.
The HRM practices which can raise the Microsoft profit and productivity are as follows :
Recruitment and selection – The HR manager hires the new employees to increase the
productivity of Microsoft. They follows a procedure to recruit the skilled staff so that they can
perform effectively in order to increase the organizational performance. For an illustration, if
there is a need of software engineer then manager would provide a job description through social
media websites, newspapers and magazines. Then, they will scrutinize collected resumes to find
best suitable candidate that can increase productivity of the firm and it will also enhance profit.
Training and development – It is the most essential HR practices that provides the
training to new and existing employees so that they can amend their skills. This will enhance the
profit and productivity of the Microsoft because it assist to gain new skill to the employees.
Manager provides training to new and existing employees so that new joiners can know about

working of the company. Existing employees can also improve their efficiency that will help
them to innovate various things and that can help to raise company's revenue.
Employee engagement – As it include to involve employees in organisational activities
so that they can feel to be part of firm. For an illustration, if they are involved in organisational
meetings then they can give new ideas that can be beneficial for Microsoft. It will motivate them
to stay within organisation and this will reduce employee turnover. This will aid to achieve profit
and productivity of the organisation.
TASK 4
a) What is meant by the term employee engagement
When a employee is happy or dedicated for his work, it depicts their satisfaction level from the
company, where satisfaction does not mean to their motivation level, commitments or emotional
involvement. Therefore when an organisation is concerned on improving employees satisfaction
and make necessary changes according to their employees need and expectation, and provide
both qualitative and quantitative appraisals the employee feel connected with their work place
mentally and physically. In particular, employee engagement is process of holding the employees
by establishing mutual connections with them and emotional satisfaction. This influence
organisation profitability, employee turnover rate, talent acquisition, workplace safety, market
presence, customer experience and much more. This also make the connected employees to work
harder, stay longer and motivates others for same.
b) Why is employee engagement an integral strategy of employee relations
Employee engagement can be term as one of paramount concept in nowadays in the
activities to describe and consider, both quantitatively and qualitatively, the relationship nature
between the company and their workers. This is an workplace approach which result in the
suitable condition for entire members of a company to deliver their best performance each and
every day, committed to their company's values and goals, inspired to engage and contribute to
the success of organisation with an emphasised sense of their individual well-being. On the other
side, employee relation can be described as the organisation's efforts to maintain relationship
between company's employee and employer.
This is fundamental for organisations such as Microsoft to manage their employee
relation efficiently in regard of achieving their business objectives and attaining their target

adequately. Activities of employee engagement, on the other side, promote and prosper positive
and satiated working environment through managing employee participation within the company
effectively. The use of digital transformation is aggressively changing within Microsoft as the
company is more digitalised and prefer the ideas and creatively of their worker within the
practices of company. In order to support employee retention, company optimise soft HRM
approach within the working environment in regard of manage open communication, interactive
environment, abundant world and transparency yield effective outcome than protectionism, they
create alignment and trust purpose.
A better employee engagement strategy of Microsoft can empower decision making of
organisation which is not only helpful to control but also assist to command the company's
procedure in more quicker form assisting the decision making procedure of organisation at the
same time. Henceforth, this can affirm from the discussed notion that this is integral to adopt
employee engagement as the key strategy of maintaining employee relation as this can help in
boosting the overall performance and productivity of enterprise in more significant manner.
c) Identify some of the key approaches to engaging workers
Microsoft company is using different approaches an techniques to keep their employees
engage and make them feel valuable for the organisation. These method help in motivating the
employees and make them responsible for their performance. By this management is also able to
evaluate performance of employees individually which helps them in efficient decision making.
Reward management : Mangers should provide rewards on the basis of working quality of
personnels. If best quality is being maintained by subordinates in each situation, then they
should be awarded for the same. Such rewards can be given in the form of compensation,
extra salary, additional vacations, bonus plan, incentive schemes, etc. This is to be noted that
such activities would assist in improving the standard of communication amongst high
designated workers and people posted at low position.
Setting challenges : Team leaders are liable to set challenges for their participants since they
know them better in terms of abilities or capabilities. In addition to this, it is their duty to
show them correct path so that they can easily as well as effectively reach such challenges
by proving their skills (Daley, 2012). By doing so, interaction between team heads and other
members can be established. Communication is essential activity since without this issues
occurring at doing work cannot be resolved appropriately. Employers should clarify if

anything is not supposed to be interpreted by participants. For this, they need arrange a
meeting and discussion should be carried on framed challenges and the ways of achieving
the similar.
Arranging training and development sessions : For creating effectual employee engagement,
Microsoft should provide innovative training and betterment programs for newly recruited
personnels. In addition to this, company requires to consider preparation classes for old
workers also who are already an important part of venture. While offering such sessions, it is
vital to understand about requirements of employees. After examining issues of each
individual, supervisor ought to made solutions and represent them in the form of training.
Interaction between team leaders, supervisors, other subordinates or members of whole
Microsoft should be happened so that every problems related to business can be dealt
properly.
d) Main pieces of employment legislation in the UK
Microsoft should follow each and every employment legislations made by government of
United Kingdom. Some of the norms are Health and safety act 1974, Equality Act 2010.
According to Health and safety act 1974, company should build a safe environment for workers
so that they do not face any issues while performing commercial chores (Glendon, Clarke. and
McKenna, 2016). It is impacting on decision-making of human resource department since they
employers are going to decide what is need to be abide by Microsoft in order to provide
fundamental right of being safe to employees. On the other hand, laws of Equality Act 2010 is
also influencing on HRM decisional making procedure as supervisors should treat each person
within organisation with equal dignity and respect irrespective of discriminating on the basis of
age, sex, colour, caste, religion, etc.
P5 Analyse the importance of employee relations in respect to influencing HRM decision-
making
Sharing of work – This is the crucial aspect of employees relation because their work
will be distributed. Every person will equally share their work to attain the final target. This is
managers responsibility to identify their skills and capabilities of their employees. They can
divide work among employees according to qualification of people. So they can complete their
task within a specific time and it will also enhance their efficiency. Manager can assign more

task to the employees because they are able to work in coordination through sharing
environment.
Conflict resolutions – There will be no issues among the employees of Microsoft and
that supports to HR decision. HR can decide new policies to enhance the performance of the
employees without any conflicts. If there are no problems then employees can spend their time in
innovation and this can give growth in organization profit and productivity.
Equality management – The management should provide an equal opportunity to all
employees because they can show their efficiency and performance. It will also help them to
increase profit and productivity as Microsoft is not biased towards employees regarding age,
race, nationality. It is providing a fair chance to their employees so that they can support to
increase in productivity.
These aspects will assist to develop the strategies that can be beneficial for the
organisation and employees as well.
P6 Identify the key elements of employment legislation and the impact it has upon HRM
decision making.
There are two employment legislation that can impact on the HRM decision of Microsoft
and that are as follows -
Equality law Act – This law states that every employees should be treated equally in the
organization. They should not be discriminated regarding their age, gender, colour nationality
and income. If Microsoft discriminate them on these basis then employees has the right to
oppose the organizational policies. The organisation should obliged to UK legislation that protect
every employee at workplace. It supports them through various acts such as Sex Discrimination
Act 1975, Race Relations Act 1976, Disability Discrimination Act 1995 and so on. If employer
is biased towards them regarding their age, nationality and other variables then they have right
to sue them.
Data Protection Act– Microsoft ensures to protect the data of their employees and that
should not be misuse by the organisation. The data must be confidential and should not provide
to others. The employer have to be ensure that employee's personal information should be
secured and that will not use for any other activity. The legislation has provision for protecting,
processing and movement of personal information. This Act contributes in decision making as to
follow this, it is required collect necessary information about the Act and to appoint a data

protection officer. To implement this Act it may carry some other aspects also like renewal of
data, policy review etc. and this has to be communicated to employees timely.
Minimum working hours – UK legislation has a law that a person will not work more
48 hours in a month. On the other hand, below 18 years persons are allowed to work for 40 hours
. The organization cannot force them to exceed prescribed working hours if they do so then
employees can oppose them for it and that can harm brand image of company. This affect any
organisation's decision making with concern to HR because they have to schedule the work
durations according to the law. However this also contributes in distribution of job
responsibilities of employees.
CONCLUSION
It has been concluded from the mentioned report that human resource management is
very essential in business organisation as it helps the company in operating all the organisational
activities. Appropriate HRM practices improves the work performance and efficiency of the
employee which are beneficial to for the company in achieving business goal. Major
responsibility of the HR manager is to conduct effective recruitment and selection procedure to
hire skilled employee at right job profile. It is required by the HR manager to maintain good
environment at work place to increase job satisfaction to the employee. These practices will
contribute in increasing profitability level of the organisation.

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