Comprehensive Assessment: Teamwork and Communication Skills Analysis

This report provides a comprehensive analysis of teamwork and communication skills, essential for organizational success. It explores the concept of communication and teamwork, communication theories (Classical rhetorical theory and Contagion theory), and various skills included in communication, such as listening, presentation, verbal and non-verbal communication, trust, compassion, and empathy. The report also includes an example of poor communication skills and strategies for improvement, emphasizing the importance of continuous development in writing and other communication aspects. The conclusion highlights that effective teamwork and communication are vital for academic and professional accomplishments, achievable through the application of appropriate communication models and skills development actions.

Team Work and
Communication
Assessment 1

Table of Contents
INTRODUCTION ..........................................................................................................................1
Main body........................................................................................................................................1
Task..................................................................................................................................................1
Theories of communication....................................................................................................2
Communication skills ............................................................................................................3
Example of the poor communication skills and improvement strategies...............................5
CONCLUSION................................................................................................................................5
References ......................................................................................................................................7

INTRODUCTION
Main objective of this report is to better understand the concept of team work and
communication skills. It is analysis that both will play an essential role in the life of an
organisation. It is analysis that communication skills will help in effective working in an team.
Communication skill will define the ability of an individual at the time of giving and receiving
various kind of information. This type of skill is a mixture of various skills such as listening
skills, speaking skills, observing and empathising. An effective communication skill of an
individual will reduce the misunderstanding between the people and assist in properly
transferring the information (Ebrahimi Ghassemi, 2019). An effective communication will assist
in better team work and assist in motivating the members of team to do work with their full
efficiency. Here team work will define the collaborative efforts of a group to effectively achieve
a common goal or complete a task in the most effective and efficient way. This report will
concept of communication and team works, theory of communication, various skills included in
communication skills.
Main body
Task
Communication- The word communication is derive from the Latin word which ,means
share. It refers to a process of transferring facts, ideas, feelings, information from one person to
another and make them understandable. In other words communication is defined as transfer of
information from one place to another and this will be conducted in different ways. It is analysis
that there are different ways of communication and distance between the parties will make the
process more complicated. Their are mainly three main components which require for an
effective communication which are sender, receiver and a platform with the help of which the
information is transferred. Their are mainly two types of communication which are verbal and
non-verbal communication. Verbal communication means transfer of information through speech
such as the information that people will here on radios, televisions, telephones etc. on the other
hand non-verbal communication will include both written and spoken words. For effectively
transferring the information to other person it is very important that a person will have good
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communication skills. These skill will assist them in effectively transferring their real words or
their meaning and reduce misunderstanding between them. Effective communication is consider
as an important skill which will assist them in achieving better growth in future (Graham, Daniel
and Doore, 2020).
Team work- It refers to the set of action which are done by group of people for
successfully achieving a common goal or purpose. It is generally come under a collaborative
environment as because there is an assumption that working together in a team will produce
better outcome as compare to separate efforts. It is analysis that both the team work and
communication are the main factors to successfully achieve a task. This is because every person
participated in the team will require to maintain an effective communication and collaboration
with other members in order to successfully achieve the goal (Kerns, 2019).
Theories of communication
Classical rhetorical theory of communication- The origin of this theory is tracked back to the
times of ancient scholars like Socrates, Plato and Aristotle. It is analysis that this theory is
developed when people will start identifying that there is some kind of influence is made to the
listeners. This theory of communication will define that how various elements of persuasion
works & how it can be effectively utilized. In other words classical rhetorical theory of
communication is developed from the though how the language will work for people. This theory
will not have its universality like various other theories of communication and the main reason is
that people will just identified this theory but it will exist when men began to speak. This theory
will define that there are three main elements are required for an effective communication which
are mention below:
 Speaker- It refers to the person who will transfer the information to other person. It is the
first stage from where the process of communication will start. It is analysis that the
success of speaker is based on the person and it personal credibility, their knowledge and
so on. Speaker will require to have a good communication skills which will assist them in
effectively transferring the information to other person (Nurbarirah and et. al. 2018).
 Speech- Another important element of communication included in this theory is speech.
It is also known as the message that the speaker wants to transfer to the listeners. It is
analysis that for n effective communication process it is important that the speaker will
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prepare n effective speech and try to prepare speech in simple words which is easily
understandable to the other person.
 Listener- The last important element included in the communication process is listener. It
refers to the person who will receive the communicating message. Lister will play an
essential role in the communication process as because the efficiency of the
communication will depend on the feedback of speaker and on their understanding.
Contagion theory of communication
It refers to a theory of collective behaviour which will define the crowd will cause a
hypnotic impact on individuals. This theory is first developed by Gustave Le Bon in his book
“The crowed: a study of popular mind in France” in 1885. It is analysis that his work will mostly
reflect more political and social opinions. In this theory contagion is a very old term which refers
to anything that will spread from person to person (Thommes and Akkerman, 2018).
Both the theory will assist in effectively communicating the message to other and make
them understandable. Both the theories will assist in promoting effective team work. This is
because for successfully achieve a goal or task it is very important that the team members will
effectively communicate with each other.
Communication skills
There are the various communication skills and important elements of communication which
influence the team work and effective conversation. Each and every communication skills
are interconnected and influencing the effectiveness of each other. Below are the
illustration of some essential communications skills in context to effective team work and
communication (Arnold and Boggs, 2019).
 Listening- In context to the effective team work one of the most important
communication skill, which contribute in effective communication and team work is
listening. Active listening is important in order to understand other person which further
proceed to the effective communication. This involves the attentions and engagement
which play important role in the workplace and team work (Wikaningrum and Yuniawan,
2018). This involves the both verbal and non-verbal communication , according to which
head can move or nod but not interrupt the other person while they speak. Maintain eye
contact is important in order to let that person that engaged, minimal verbal
encouragement should be use such as l understand etc.
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 Presentation- Another important communication skill for workplaces is presentation
which also play very important role in the effective team work. This helps to represent
all essential information and planing to the team. This skills is involving the effective
body language, attention and verbal communication and understanding along with the
writing and informative skills. So in order to make effective communication and team
work that is important to be attentive, good in body language, verbal communication and
listening (Grice and et. al., 2017) .
 Verbal communication- This is the skill which involves the application of words to
share or transfer information of both spoken and written communication. This should be
clear, accuracy and honest. This also involves the understanding of audience. the
effective verbal communication is clear and application of right informative words in the
communication with right Pronunciation and voice.
 Trust – In context to the effective communication with in the workplace that is
important to build trust among the team, which further help in the effective
communication and team work. According to the standards of communication skills
things should be always true and open in team communication and every one should
willing to admit mistakes (Okoli, A 2017).
 Compassion and Empathy- In context to the workplace and effective team work the
essential communication skills are compassion and empathy . Team members should
posses the compassion and empathy to every one in order to make proper understanding
and effective communication . The verbal and non-verbal communication have to be
done with accurate compassion and empathy which lead to the successful and positive
communication and team work (Franchini and et. al 2018).
 Written communication - With in the workplace one of the most essential
communication skill is writing which help to manage various team work activities
effectively. Because in team work and work role writing skills influence the
understanding and information transfer (Puscas and et. al 2021). This involves the
development of effective messages in order to instruct the team through written letters,
this also include the development of effective notice and formal information content,
which should be clear and informative (Saenab, and et. al., 2018).
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 Non verbal communication- There are the various means or elements of non-verbal
communication such as expressions, eye contact, body language, posture, tone and
voice. So in context to make effective communication and team work through this that
is important to make the best and effective use of every elements of non-verbal
communication such as laud voice, interactive posture and informative expirations
(Payton, 2018).
Example of the poor communication skills and improvement strategies
In my own workplaces I have evaluated the importance of communications skills and my
weakness in context to those communication skills. Such as in my work role task I had to prepare
the effective presentation and represent it to the audience, on that time and process of the task I
evaluated my strengths and weakness related to my communication skills. I prepared the
presentation with all essential information and attractive elements. But during that I fund
difficulties in writing the appropriate content and I understand the need of improvement in my
writing skills. There was some mistakes in written content which is the example of my poor
written communication skills (Fashiku, 2017). On the basis of above consider models and
theory's written communication skills is can be improve with the implementation of some
important action plans and strategies in professional development plan. Writing every day is one
of the best way to improve written skills and this can be effectively manage with the application
of research practices related to the writing skills and measures. Which will help to evaluate the
self improvements in context to the writing skills standards. Take help of the subordinates who
are better in the writing skills. Reading book and review of the written work every months,
participation in the writing opportunities and Journal reading (McCorry and Mason, 2020).
CONCLUSION
From the above study it has been concluded that effective team work and communication
are very important in context to the academic and professional task and activities effective
accomplishment. The effective team work strategies is application of the appropriate
communication skills and models along with the development of diversity in team, group
problem solving , encouragement and build trust, clear goal and roles. There are the three
communication models such as Linear, Interactional, and Transactional Some of the essential
communication skills are active listening, presentation, verbal communication, trust, compassion,
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written and non verbal communication. In order to manage and improve communication and
team work skills by following the communication models and making the learning and skills
development actions.
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References
Books and Journals
Ebrahimi Ghassemi, A., 2019. “Letter to Editor” Social Skills and Teamwork in New Generation
of Nurses. Iran Journal of Nursing. 31(116). pp.1-4.
Graham, C.M., Daniel, H. and Doore, B., 2020. Millennial Teamwork and Technical
Proficiency's Impact on Virtual Team Effectiveness: Implications for Business
Educators and Leaders. In Five Generations and Only One Workforce: How Successful
Businesses Are Managing a Multigenerational Workforce (pp. 283-303). IGI Global.
Kerns, C.D., 2019. Managing teamwork: A key leadership practice. Journal of Leadership,
Accountability and Ethics. 16(1). pp.40-53.
Nurbarirah, A.B., and et. al. 2018. The Relationship between Teamwork Practices with
Employees Job Satisfaction: A Study at Akademi Laut Malaysia (ALAM).
In Proceedings of Asia Conference on Business and Economic Studies (ACBES) by
University of Economics Ho Chi Minh City on 8th–9th Sep 2018 at Ho Chi Minh City,
Vietnam (pp. 204-209). UEH Publishing House.
Thommes, K. and Akkerman, A., 2018. Clean up your network: how a strike changed the social
networks of a working team. Team Performance Management: An International Journal.
Arnold, E.C. and Boggs, K.U., 2019. Interpersonal relationships e-book: professional
communication skills for nurses. Elsevier Health Sciences.
Wikaningrum, T. and Yuniawan, A., 2018. The relationships among leadership styles,
communication skills, and employee satisfaction: A study on equal employment
opportunity in leadership. Journal of Business and Retail Management Research, 13(1).
Grice, G.R., Gattas, N.M., Prosser, T., Voorhees, M., Kebodeaux, C., Tiemeier, A., Berry, T.M.,
Wilson, A.G., Mann, J. and Juang, P., 2017. Design and validation of patient-centered
communication tools (PaCT) to measure students’ communication skills. American
Journal of Pharmaceutical Education, 81(8).
Okoli, A.C., 2017. Relating Communication Competence to Teaching Effectiveness: Implication
for Teacher Education. Journal of Education and Practice, 8(3), pp.150-154.
Franchini, M., Duku, E., Armstrong, V., Brian, J., Bryson, S.E., Garon, N., Roberts, W.,
Roncadin, C., Zwaigenbaum, L. and Smith, I.M., 2018. Variability in verbal and
nonverbal communication in infants at risk for autism spectrum disorder: Predictors and
outcomes. Journal of Autism and Developmental disorders, 48(10), pp.3417-3431.
Saenab, S., Yunus, S.R., Saleh, A.R., Virninda, A.N., Hamka, L. and Sofyan, N.A., 2018, June.
Project-based learning as the atmoshphere for promoting students’ communication skills.
In Journal of Physics: Conference Series (Vol. 1028, No. 1, p. 012026). IOP Publishing.
Payton, J., 2018. Improving communication skills within the nephrology unit. Nephrology
Nursing Journal, 45(3), pp.269-272.
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Fashiku, C.O., 2017. EFFECTIVE COMMUNICATION: ANY ROLE IN CLASSROOM
TEACHING-LEARNING PROCESS IN NIGERIAN SCHOOLS?. Bulgarian Journal of
Science & Education Policy, 11(1).
McCorry, L.K. and Mason, J., 2020. Communication skills for the healthcare professional.
JONES & BARTLETT PUB Incorporated.
Puscas, L., Kogan, J.R. and Holmboe, E.S., 2021. Assessing Interpersonal and Communication
Skills. Journal of graduate medical education, 13(2s), pp.91-95.
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