Effective Team Work and Communication

Effective Team Work and
Communication

Contents
INTRODUCTION...........................................................................................................................4
MAIN BODY...................................................................................................................................4
Models of communication......................................................................................................4
Communication skills:............................................................................................................5
The advantages and disadvantages of technology in communication....................................5
Problems and recommendations:-..........................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
Books and Journals.................................................................................................................7

INTRODUCTION
Communication can be defined as the medium for exchanging the ideas and the thoughts between the person or the group of
persons. It helps the individual to convey the important information to others. There are various methods through which the
communication process can be carried out. One of the main of the communication process is that the information should be conveyed
to the other person effectively and clearly (Murphy, McCloughen and Curtis, 2019). It is very important in the life of an individual that
they can effectively transfer the new ideas and values to others. Along with that effective communication plays an important role in
the growth of the organisation as it helps in conveying the strategies, thoughts and goals from the upper level to the lower level of the
management. Different kinds of communication modes will be discussed in this report. Along with that various communication skills
will also be analysed. There will be the discussion on the barriers that come in the way of communication that results in poor
understanding of the message. At the end of the report suggestions will be discussed in relation to improvement of the communication
process.
MAIN BODY
Models of communication
Shannon and weaver: - This model was introduced by Claude Shannon and Warren weaver in the year 1949. This model was
developed in order to regulate the functions of the radio and the telephone technique (Akhtar and et.al., 2019). In this type of model a
sender is present who conveys the message by speaking on the telephone and there is a receiver present who gets the information from
the telephone. This model has various components through which the process of communication takes place and the information
passes effectively. Various types of components in this model are sender, encoder, channel, recorder, receiver and the noise. From
these components the communication process can be carried out. In this communication model sender first formulate the message and
after that select the appropriate mode and convey the message. Encoder in this model is the machine that the sender uses to convey the
message. A channel can be defined as the medium from which the message is being transferred. A recorder is the device through
which the signals are converted into the information or message. Receiver is that person who receives the message that is being sent
by the sender.
Noise can be defined as the disturbance in the communication process when the information is passed to others. There are
various factors that can causes disturbance like environment, people, crowd, noise etc. Relation to the case of Maria and Pedro there
was communication barrier as Pedro was unable to understand effectively that what Maria has said on the phone. They can eliminate
this communication problem by using high quality technique of communication through which they can effectively convey the
message. It will facilitate them in easy understanding the message through appropriate technology (Franz and et.al., 2020). There are so
many disturbances in the site where the Pedro works which causes problem when he talks to his wife on the phone. They should
convey the message by using effective communication technology which does not cause any barrier in transferring the information.
Schramm: This model of communication was developed in 1954 by Charles Osgood. After that it was published by
W.Schramm. In this model he described that the process of communication is not a linear process and it is a circular model. He states
that the communication process is only conducted between the sender and the receiver and they are the main components of the
communication process. In this model he focuses on that the information should be effectively understood only by the receiver and the
sender. He states that there are two main components that is needed for conveying the information that is the receiver who gets the
information and the sender who conveys the message (Robertson and Franks, 2021). In this type of communication model sender and
the receiver has to only code and decode the message without using any device. Sender is the one who encode the message and the
receiver decode the message in better understanding the information. In relation to the case of the Maria and the Pedro there is a lack
of effective communication can be seen as Pedro receives the wrong information when he was talking on the phone to his wife. When
they were talking on the phone to each other Pedro understand that when he came back she will meet her in the kitchen but she said to
bring the chicken. This problem is raised in the communication process because they were not able to effectively and code and decode
the message when they were talking on the phone. Pedro should critically listen on the phone that what his wife is conveying because
this model states that Pedro has to only decode the message in order to effectively understand it. As in this model there is no
involvement of any technology and the device and the main element is the sender and the receiver who have to understand the
message. It will not led to the misunderstanding of the information if Pedro was able to listen effectively what message his wife is
trying to convey on the phone.
Berlo: Second name of this model is known as SMC are model of communication. SMCR can be defined as sender, message,
channel and receiver. This model was introduced by the David Barlow in the year 1960. This model is also focus on the main elements
that are coding and decoding of the message (Ward and Southwell, 2021). This model was made by Barlow in order to enhance the
technical segment of the communication process. This model contains mainly four components that help to carry out the
communication process. It includes mainly sender, receiver, messages and the channel. In this model there are various types of

Team work and
communication

INTRODUCTION
Team work is defined as an activity that is being completed by a
group of people to achieve the common objective of a firm.
Team work provides various benefits to the organization such as
indulgence of high level of efficiency, different ideas to achieve
task and various others (Leifels and Bowen, 2021).

Effective Team Work and Communication

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Models of communication...........................................................................................................1
CASE study 1...................................................................................................................................2
1...................................................................................................................................................2
2...................................................................................................................................................3
3...................................................................................................................................................3
Max the Multitasker.........................................................................................................................4
1...................................................................................................................................................4
2...................................................................................................................................................4
3...................................................................................................................................................4
Case study – A day with the chief...................................................................................................5
1...................................................................................................................................................5
Case study – Maria and Pedro.........................................................................................................5
1...................................................................................................................................................5
2...................................................................................................................................................5
3...................................................................................................................................................5
4...................................................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

Effective team work and
communication

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Table of content
• Benefits of team working
• Stages of team development
• Managing conflict and Successful team development
• Conclusion
• References