Project Manager's Leadership and Communication Skills

The assignment content is about project management, specifically reporting and communication strategies for various stakeholders in a project. It highlights the importance of leadership skills, such as being self-confident, motivating team members, setting goals, delegating tasks, and maintaining good relationships with all levels of team members. The content also emphasizes the need for effective communication and reporting to keep stakeholders informed about the project's progress, including time, resources, quality, change orders, and risks. Furthermore, it mentions the different methods of communication, such as meeting rooms at Virtucon, e-mail, phone, hardcopy, presentations, and advertisements through television and newspaper.

Name of Student
Name of university
9/11/20172017
Assessment 2 ICT Project Management
Teamwork and Reflection

Assessment Item 2: Team Work & Refection
Table of Contents
Part One......................................................................................................................................... 2
Project Name / Team / Description............................................................................................2
Team Charter............................................................................................................................. 2
Part Two........................................................................................................................................ 4
Learning Cycles...........................................................................................................................4
Learning Records of Team members..........................................................................................4
Action plan for the Unknowns................................................................................................... 4
Part Three...................................................................................................................................... 5
Communication Plan..................................................................................................................5
Part Four........................................................................................................................................ 8
Reflection................................................................................................................................... 8
References..................................................................................................................................... 8
Please write your names as per the instruction in highligted portions of the
assignment. Also please don’t forget to remove the highlighted colour and make
it normal before submission to University.
1 | P a g e

Assessment Item 2: Team Work & Refection
Part One
Project Name / Team / Description
Project Name Virtucon system for Volunteers
Team At RALS’s Service
Project description B T & Sons Farming Equipment was the earlier name of Globex
Corporation, which started the exhibition of agriculture equipment and
other lifestyle products in November every year for three days from the
year 2000 onwards. For successfully managing the stores, ticket
counters, cleanliness of the site, first aid facility, and lost and found
collection and so on RALS need to be dependent on Volunteers who
belongs to ‘Indigenous Community’. The profit generated from the show
is being directly handed over to ICV charity for the betterment of the
Indigenous community. For the proper management of the requirement
of volunteers at site, a roster system is maintained manually by the
Globex employees. But now Globex is willing to change it from manual
system to automatic computerized system, so that the roster need not
be required to be maintained manually and all the data regarding the
area of interest, qualifications, timing slot and many more can be
entered for once and can be used to prepared roster more efficiently.
Team members Student 1, Project Manager, Personal contact number & e-mail
Student 2, Team Member 1, Personal contact number & e-mail
Student 3, Team Member 2, Personal contact number & e-mail
Team Charter
Skills &
Knowledge
The team members need to have good communication skill, decision
making skill, team working behavior, motivates the team, along with the
technical knowledge regarding the system development
Roles &
Responsibilities
Project Manager need to communicate well, plan resource, develop
schedule & budget, analyze risk and show leadership characteristics
(Haughey, 2017)
Team Member 1 & 2, need to communicate well, work in team, help team
to grow, maintain peace at workplace, maintain positive atmosphere and
avoid conflict
Team
Communications
All the members need to meet daily once to discuss the progress and issues
& next plan at Conference room (Virtucon office)
Team shall communicate outside meeting room using personal meeting as
far as possible and when outside office, all need to be in touch using e-mail
2 | P a g e

Assessment Item 2: Team Work & Refection
and mobile phone
The data used to present in the meeting and the minutes need to be
maintained at central library to get access by all and as well as store the
information
Team rules &
expectations
Previous experience of working in team has provided few information about
how to make the team work positive, because if the team don’t get any
objective or aim to achieve, don’t communicate well and always raises
conflict can become the most negative impact on the team working. So the
team work can be made positive by maintaining good atmosphere, all
should motivate other’s work, appreciate good work, don’t criticize others,
and behave properly with all team members (Quick Base, 2010).
Goal of Team: the ultimate goal is to maintain the team spirit among the
members
Team Values: all the team members need to maintain good behavior with
others, team needs to be confident about their job, need to be honest,
passionate and maintain positive culture and attitude (WordPress, 2010).
Code of Ethics: team members should never cheat others and always
provide correct and true figures, never hide any mistakes and follow the
office timings and other policies (Moylan, 2016).
Rules and Expectations: members shall abide by the decision taken in
meetings, always try to be present during meeting, never take leave without
prior approval, always avoid conflicts, even if some conflict happens always
try to find a solution quickly, never bring ego in between the work and
encourage team working (Gupta, 2017).
Signature
Name Student 1 Student 2 Student 3
Designation Project Manager Team Member1 Team Member2
3 | P a g e

Assessment Item 2: Team Work & Refection
Part Two
Learning Cycles
Organiser Project Manager to coordinate among the various stakeholders, organize
meetings and circulate the minutes after obtaining signatures
Scribe Team Member 1 and Team Member 2 on rotation basis to maintain equal
distribution of work load (Marchewka, 2005)
Learning Records of Team members
Known Information Information Assumed Unknown Information
Virtucon team to develop the
automatic system for RALS,
Globex show
The information provided by
the volunteers are correct
How the scope can be
controlled or verified
Volunteers need to take care
of all supporting facilities at
the show like ticketing system,
first aid facility etc.
All the required resources shall
be available throughout the
project life cycle
Quality standards required
to meet are not known
Volunteer roster system need
to be developed by Virtucon
Does all the risk response
plan developed and the
reserve for the risk are kept
aside
What is the time available
for developing the system
Action plan for the Unknowns
Unknown Information What is to be done for
making the unknowns to
known
Action required by
whom
Action need to
be taken by
when
How the scope can be
controlled or verified
Scope statement and the
scope management plan
need to be finalized
RALS Employee,
Sponsor, Project
Manager & team
Member
Before the start
of project during
initiation &
planning stages
Quality standards
required to meet are not
known
Quality assurance plan and
control procedure need to
be developed
RALS Employee,
Sponsor, Project
Manager & team
Member
Before the start
of project during
planning stages
Does all the risk response
plan developed and the
reserve for the risk are
kept aside
Risk identification,
assessment and analysis
are required to be done
RALS Employee,
Sponsor, Project
Manager & team
Member
Before the start
of project during
planning stages
4 | P a g e

Assessment Item 2: Team Work & Refection
What is the time
available for developing
the system
WBS and schedule need
to be developed
RALS Employee,
Sponsor, Project
Manager & team
Member
Before the start
of project during
planning stages
Part Three
Communication Plan
Who
(Stakeholder’s
Name)
What
(Information)
When
(at what
frequency)
Where
(location of
meeting or
sharing data)
Why
(Purpose of
sharing data)
How
(method of
sharing data)
Sponsor
(Globex
Corporation)
High level reports
regarding the
condition of time,
cost, resources,
quality, change
orders and risks as
of the data date
Monthly &
Fortnightly
Meeting
room,
Globex &
Virtucon
Sponsor need
to be updated
to take care
of the fund
issue for any
unforeseen
risks
E-mail,
Hardcopy,
presentation
s
RALS
Management
High level reports
regarding the
condition of time,
cost, resources,
quality, change
orders and risks as
of the data date
Monthly &
Fortnightly
Meeting
room,
Globex &
Virtucon
RALS
management
also needs to
be updated to
take care of
any kind of
unforeseen
risks
E-mail,
Hardcopy,
presentation
s
Virtucon
Management
High level &
detailed reports
regarding the
condition of time,
cost, resources,
quality, change
orders and risks as
of the data date
Weekly,
Fortnightly
& Monthly
Meeting
room,
Globex &
Virtucon
Virtucon
management
is also
required to
be updated to
resolve any
issues with
Globex
management,
if required to
do so
E-mail,
Hardcopy,
presentation
s
5 | P a g e

Assessment Item 2: Team Work & Refection
RALS
Employee
Detailed reports
regarding time,
resources, quality,
change orders and
risks as of the data
date
Weekly,
Fortnightly
& Monthly
Meeting
room,
Globex,
E-mail
RALS
employee are
the main user
of the system
and had
manually
updated it
since many
years, so to
gather
practical
issues, they
need to be
kept satisfied
E-mail,
Hardcopy,
presentation
s
Project
Manager
Need all the
reports regarding
time, delivery,
scope, cost,
resources, quality,
risk everything
from every
stakeholders
Daily,
Weekly,
Monthly
Meeting
room at
Virtucon,
E-mail,
Phone
To compile
and send to
top
management
for updating
top
management
and other
stakeholders
E-mail,
Hardcopy,
presentation
s
Team
Member 1
Need to send
reports from
various
stakeholders like
volunteers, vendors
etc.
Daily,
Weekly,
Monthly
Meeting
room at
Virtucon,
E-mail,
Phone
To compile
and send to
project
manager
E-mail,
Hardcopy,
presentation
s
Team
Member 2
Need to send
reports from
various
stakeholders like
volunteers, vendors
Daily,
Weekly,
Monthly
Meeting
room at
Virtucon,
E-mail,
Phone
To compile
and send to
project
manager
E-mail,
Hardcopy,
presentation
s
6 | P a g e

Assessment Item 2: Team Work & Refection
etc.
Volunteers Planning of
upcoming activities
Daily &
Weekly
E-mail &
meeting
rooms
To update
regarding
next course of
action for
updating the
automatic
system
E-mail,
Signed
hardcopy
Farmers
Information related
to the product and
technology &
events
As per the
requireme
nt
Advertise
ment &
Publicatio
ns
To keep
updated
regarding
events and
products
Advertiseme
nts through
television
and
newspaper
Local
Businessmen
Information related
to the product and
technology &
events
As per the
requireme
nt
Advertise
ment &
Publicatio
ns
To keep
updated
regarding
events and
products
Advertiseme
nts through
television
and
newspaper
Agriculture
Equipment
Supplier
Information related
to the product and
technology &
events
As per the
requireme
nt
Advertise
ment &
Publicatio
ns
To keep
updated
regarding
events and
products
Advertiseme
nts through
television
and
newspaper
Lifestyle
product
supplier
Information related
to the product and
technology &
events
As per the
requireme
nt
Advertise
ment &
Publicatio
ns
To keep
updated
regarding
events and
products
Advertiseme
nts through
television
and
newspaper
7 | P a g e

Assessment Item 2: Team Work & Refection
Part Four
Reflection
A project can be successfully executed by a leader only. For the successful completion of the
project a project manager is must, similarly the project manager must have the leadership skill
too. The leadership qualities required to successfully lead a team is self-confident to take right
decision, motivate the team to get their best feedback, always take the team with him, set
goals for the team, honest, respect other team members, listen to all with open mind and at
the same time can delegate and get the maximum output from the members (SkillsYouNeed,
2017). In my experience and understanding, the task we did in above three sections are the
responsibility of a leader to get all the members on table and decide the name of the project,
the teams name unanimously by involving all so that they must feel to be involved, then filled
the team charter by deciding the rules of communication, defined the values of the team, the
ethics which need to be followed, roles and responsibilities etc. are purely a skills of a leader. So
I feel this assessment has provided us a brilliant opportunity to thinks and act as a project
manager.
The leadership skills like being confident, always motivate team, set objective for the team,
delegate the work properly, distribute load equally among all, always listen to their concern,
know the strength and weaknesses of each team members, maintain good relationship with all
levels of the members and can get the job done by the team as per commitment or schedule
(Management Concepts, 2017). I feel if these techniques of delegating the work and the skill of
maintain good communication between the team members are the leadership skills required to
be present in project managers of the IT profession.
References
Gupta, M. (2017, March 30). Ground rules to set you up for success. Retrieved September 10,
2017, from www.simplilearn.com: https://www.simplilearn.com/rules-to-set-you-up-
for-success-article
8 | P a g e

Assessment Item 2: Team Work & Refection
Haughey, D. (2017). The Role of the Project Manager. Retrieved September 10, 2017, from
Project Smart: https://www.projectsmart.co.uk/the-role-of-the-project-manager.php
Management Concepts. (2017). Leadership and Communication Skills for Project Managers -
6101. Retrieved September 10, 2017, from www.managementconcepts.com:
https://www.managementconcepts.com/Course/id/6101
Marchewka, J. (2005). Information technology project management: Providing measurable.
New Jersey: John Wiley & Sons.
Moylan, W. A. (2016, February 2). Ethics in Project Management. Retrieved September 10,
2017, from http://www.pminj.org: http://www.pminj.org/16-mtg/files/02njmtg.pdf
Quick Base. (2010, March 1). 10 Signs Your Team is Effective. Retrieved September 10, 2017,
from quickbase.com: http://www.quickbase.com/blog/10-signs-your-team-is-effective
SkillsYouNeed. (2017). Leadership Skills. Retrieved September 10, 2017, from
www.skillsyouneed.com: https://www.skillsyouneed.com/leadership-skills.html
WordPress. (2010, March 9). 15 Ground Rules for Project Team Management. Retrieved
September 10, 2017, from https://virk.wordpress.com:
https://virk.wordpress.com/2010/03/09/15-ground-rules-5-project-teams/
9 | P a g e