Ethical Issues and Impacts in Telegraph Media Group
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This report discusses the ethical issues and their impacts in Telegraph Media Group, including the gender pay gap, the role of business in society, stakeholders, and examples of good and bad ethics. Recommendations are provided to address these issues.
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Table of Contents INTRODUCTION...........................................................................................................................1 PART 1............................................................................................................................................1 A. Report......................................................................................................................................1 Ethical issues and their impacts...................................................................................................1 Role of business in society...........................................................................................................3 Stakeholders.................................................................................................................................3 Good and bad ethics.....................................................................................................................4 Recommendation........................................................................................................................5 REFERENCES 1A...........................................................................................................................5 B. Two Theories..........................................................................................................................7 Description of two theories..........................................................................................................7 Application of theories.................................................................................................................7 Critiques of theories.....................................................................................................................8 Recommendation.........................................................................................................................9 REFERENCES 1B...........................................................................................................................9 PART 2..........................................................................................................................................10 Ethical leadership management within ethical or unethical organisational culture...................10 Ways to maintain integrity and compliance in un/ethical business environment......................10 Reflection of own experience and knowledge...........................................................................11 CONCLUSION..............................................................................................................................11 REFERENCES 2...........................................................................................................................12
INTRODUCTION Business ethics refers to type of applied or professional ethics which examines morals, ethical principles and issues which arise within business environment. It also assist or guide organisation to build and maintain better connections with stakeholders and accomplish set of objectives within determined time frame (Kalshoven, van Dijk and Boon, 2016). The assessment is all about Telegraph Media group which is subsidiary of one of Press Holding whose headquarters are situated at England, UK. Its main products are newspaper and websites. The mission of the entity is to deliver trusted, award winning as well as quality journalism. The employee of the company is been asked for writing a report that outlines gender pay gap as one of ethical issue. The assessment is prepared in two Parts in which Part 1 is a report that includes ethical perspectives of issues and their relevant impacts on organisational public image, roles performed by the business in society, stakeholders impacts on scenario and the ways they have impacted on, some of examples related to good along with bad ethics and certain recommendations to the company. Second part of report includes ethical theories and their applications. Part 2 is a reflection about ethical leadership management. PART 1 A. Report Ethical issues and their impacts Telegraph Media group have revealed around 35% gender pay gap. As per the report, it is identified that female employees that works in the company are paid nearby 35% less against than males employees on an average. According to statements of Nick Hugh, Chief Executive of the company said that the gender pay gap was unacceptable as well as committed to reduce or close it to zero by 2025. 1
Illustration1: Gender pay report of Telegraph Media Group. 2018 (Source:Gender pay report of Telegraph Media Group. 2018) From the data, it is interpreted that women in Telegraph Media Group are paid much less than men. The data shows overall mean as well as median gender pay gap on the basis of hourly pay rate of snapshot date. Women's hourly mean rate of pay average 35% less than from men. From media data, it is said that hourly pay rate of women was 23.36% than males. Moreover, there was around 46.19% difference among bonuses paid to men and women in the entity. This gender pay gap have raised ethical interrogation around equal pay practices, discrimination, opportunities of growth for both genders etc. Following are some identified issues and their impacts: Limited female representatives at senior levels: In Telegraph Media Group, the main reason of the unequal gender pay is because of lack of female representatives at senior levels. It is seen that equal gender pay encourages more women at top positions for flourishing the company and also bring desired employee diversity which facilitates decision making at top positions (Quarshie, Salmi and Leuschner, 2016). Discrimination at workplace:This is another identified issue as gender pay gap is concerned with human equality in today's era wherein employees evaluate payments in context to particular notions of what compensation ought to be. As per Neate, 2018, the highest paid employees in the Telegraph Media Group are male that makes around 26.9% of top quartile of earners. At same time, women makes around 61.6% of bottom quartile. 2
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Role of business in society In present era, businesses have multiple responsibilities and roles in society. The have more role than just increasing their profits. As per Jabeen, Faisal and Katsioloudes (2017), Corporate Social responsibility is one of self regulating framework which assist organisations to become accountable as well as interactive with internal addition to external stakeholders including public authorities, employees, investors, customers, suppliers and many more. Business have alternative role of sustainability culture and development (Schumacher, 2019). There are also set of initiatives which have reduced economic and social inequalities. However, issues in gender gap impacts contributions that have set by the entity in domestic nation and to meet financial struggles of female towards retirement. This can demotivate females to work with Telegraph Media Group and discouraging existing female employee to take lead in higher positions. The company have made progress in reducing the ender gap from 35 % to 28% and have implemented good CSR practices. Furthermore, its effective governance role and opportunities to all employees have reduced discrimination among male and female which reflects fairness in filling top positions by staffing women (Schaltegger and Burritt, 2018). Not all CSR actions results in positive for image of companies. There are chances of negativeimpactsalso. Whiledeveloping society,huge investmentare made and various additional costs are meet that reduces profits and decrease position on company in financial terms. Stakeholders These are people which are crucial for success together with survival of entity (Esteban- Sanchez, de la Cuesta-Gonzalez and Paredes-Gazquez, 2017). When positive vales are devised for stakeholders then they responds in favourable manner as well as help in meeting objectives. In context to Telegraph Media Group, following are key stakeholders which have been benefited and affected by identified ethical issues: Employees: These are the people which are hired by entity and are paid for the contributions and efforts. Gender pay gap had negative effects on motivation, self esteem and drives of employees in Telegraph Media Group as lower wages have put female employees at risk of poverty as well as impacted drastically on their pension contributions. They feels treated unfair which has reduced their performance and efficiency. 3
Suppliers: These are the stakeholder which provides or delivers something that is required in devising a products or service in order to keep production ongoing (Bearth and Siegrist, 2016). In Telegraph Media Group, suppliers supply material to print newspapers and create strong infrastructure. Suppliers are dissatisfied and unhappy with gender pay in the company and this affects in delivering values to entity on time. Investors: These puts money into business and help in maximising profits. Gender pay gap have impacted drastically on interest of investors on Telegraph Media Group and refrain them from investing further. Investors have also made decision to withdraw their investments and charge huge for returns as they do not have any desire to connect their names with the company that performs unethical pay practices. It is essential for the publishing company to narrow compensation gap for maintaining interest of investors. Customers: These stakeholder have huge interest in offerings of company and makes decision to buy them as per requirements. Gender pay gap within Telegraph Media Group had negative impact on customers as unfair compensation to female than male have reduced interest of customers and generate frustration that made them unhappy addition to dissatisfied customers. The company have also loss large customer base due to its gender pay gap (Quarshie, Salmi and Leuschner, 2016). Government: Stakeholders that govern organised community are said to government. It is means that enforces policies for companies and mechanism to determine policies. Government of UK expects that all companies must pay equally to its employees and should comply with Equality Act 2010, Discrimination Act 2019 and so on. However, Telegraph Media Group have failed in paying equally and this have impacted negatively on government to enforce strict actions against the entity. Good and bad ethics Ethics are moral principles which governs behaviour of an individual or organisation while conducting activities. The examples of companies with good and bad ethics are as follows: Good ethicsBad Ethics Tescois a supermarket organisation which has reported 12% mean gender pay differences. For addressing the gender gap, Tesco have Amazonismultinational technologyorganisationwhich thrivesofflowaswellas 4
introduced gender diversity target to have at least third of women on the board by 2020. (Scott, 2018). it has also signed up to 30% club that encourages the business to attain equality in leadership roles till 2020. Telegraph Media Groupis beencommitted to treat its people in equal manner and also ensures that they have equal opportunities for growth and development. It have made positive progress in addressing its gender pay gap. In 2017, the company had hourly pay gap of 35% whichithasreducedto28%in2018. (Telegraph Media Group Ethnicity and gender Pay Gap Report 2018,2018) convenienceprice.Theentity have made$11.2bn profit in the year 2018 yet has avoid paying taxes which have got it where it wasonfirstplace(Ethical issues with Amazon,2020). AsperTopham(2018), Ryanairhaverevealedthe worst gender pay gap of nearby 72%intheentireairline industry.Inthisorganisation, women are only able to make 3% of top quarter of earner in the budget airline. Recommendation On the basis of identified issues along with published research on ethics of Telegraph Media Group, following are some of recommendations to the company: Telegraph Media Group is requires to promote its staffing of female at higher superior positions. It is seen that gender pay gap reduction is time consuming process but when adopted by the company it will increase proportion of female in superior positions with equivalent to male. For mitigating discrimination at workplace, Telegraph Media Group is recommended to provide equal opportunities and participation of female and male in discussions, group meetings and decision making. Thecompanyshouldalsofacilitatetwowaycommunicationandadopteffective communication models in order to integrate recruitment transparency at all hierarchical levels. 5
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REFERENCES 1A Bearth, A. and Siegrist, M., 2016. Are risk or benefit perceptions more important for public acceptance of innovative food technologies: A meta-analysis.Trends in Food Science & Technology.49.pp.14-23. Esteban-Sanchez, P., de la Cuesta-Gonzalez, M. and Paredes-Gazquez, J.D., 2017. Corporate social performance and its relation with corporate financial performance: International evidence in the banking industry.Journal of cleaner production. 162.pp.1102-1110. EthicalissueswithAmazon.2020.[Online].Availablethrough: <https://ethicalunicorn.com/2019/01/12/how-ethical-is-amazon/> GenderpayreportofTelegraphMediaGroup.2018.[Online].Availablethrough: <https://www.telegraph.co.uk/content/dam/pdfs/The-Telegraph_Gender-and-ethnicity- pay-report-2018.pdf> Jabeen, F., Faisal, M. N. and Katsioloudes, M. I., 2017. Entrepreneurial mindset and the role of universities as strategic drivers of entrepreneurship.ournal of Small Business and Enterprise Development. Neate, R. 2018. Telegraph Media Group reveals 35% gender pay gap. [Online]. Available through:<https://www.theguardian.com/media/2018/mar/26/telegraph-media-group- gender-pay-gap> Quarshie, A. M., Salmi, A. and Leuschner, R., 2016. Sustainability and corporate social responsibility in supply chains: The state of research in supply chain management and business ethics journals.Journal of Purchasing and Supply Management.22(2). pp.82- 97. Quarshie, A. M., Salmi, A. and Leuschner, R., 2016. Sustainability and corporate social responsibility in supply chains: The state of research in supply chain management and business ethics journals.Journal of Purchasing and Supply Management.22(2). pp.82- 97. Schaltegger,S.andBurritt,R.,2018.Businesscasesandcorporateengagementwith sustainability: Differentiating ethical motivations.Journal of Business Ethics.147(2). pp.241-259. Schumacher,H.R.,2019.Theroleofbusinessinsociety.[Online].Availablethrough: <https://businessmirror.com.ph/2019/08/27/the-role-of-business-in-society/> Scott,K.2018.Tescoreports12%meangenderpaygap.[Online].Availablethrough: <https://employeebenefits.co.uk/issues/february-2018/tesco-gender-pay-gap/> Telegraph Media Group Ethnicity and gender Pay Gap Report 2018. 2018. [Online]. Available through:<https://www.telegraph.co.uk/content/dam/pdfs/The-Telegraph_Gender-and- ethnicity-pay-report-2018.pdf> Topham. G. 2018.Ryanair reveals worst gender pay gap in airline industry. [Online]. Available through:<https://www.theguardian.com/business/2018/apr/03/ryanair-reveals-worst- gender-pay-gap-airline-industry> 6
B. Two Theories Description of two theories Ethical theories are said to the frameworks which attempts to describe existence along with facts related to ethics together with ethical behaviours (Filip and Etl Al., 2016). Two ethical theories are described, applied and critique below: Rights and justice theory.The theory is working of John Rawls and John Locke. Locke's theory of rights is based on the belief that fundamental natural rights are life, property as well as liberty. For serving the purpose, Locke have reasoned that individuals have rights and duties for preserving their own livings. The theory advanced from basic rights to an individual ranging from life, property together with freedom to concepts that includes fair treatments, consent, fair legal procedures and privacy. The theory maintains that there are certainthings which an organisation cannot perform against individuals as they holds moral rights (Sriram, Martin- Ortega and Herman, 2017. War, conflict and human rights: theory and practice. Routledge.). Similarly, Rawls's justice theory is model of fairness which states that a society of free population holding equal rights as well as cooperates in egalitarian economic system. The theory presents normative model that decides how a society must look like. Justice is concurrent fair treatment wherein people in certain situation achieves what they deserves as well may assess the ways in which rights are fair and equal. The theory is developed with major sides of fairness that are fair procedures and fair results. Utilitarianism Theory: The theory determines right from wrong through emphasizing on results. It was propounded by Bentham addition to Mill. It is type of consequentialism and holds effective choice that produces largest great for greatest number. It is common framework to moral reasoning which is used in business as it accounts for benefits along with cost. It is also based on largest happiness principle and strives for pleasure of majority. As per perspective of utilitarianism theory, one cannot predict future and it is also complex to have knowledge of certainty whether the results of actions or practices will be bad or good (Purshouse, 2018). Application of theories Rights and justice theory: Employees have duty of care rights for safety and health within workplace. In Telegraph Media Group, employees of recruitment team have rights to facilitate fairness, provide information about workforce planning, perform unbiased recruitment 7
and adopt effective selection criteria. By applying theory of rights and justice, entire hiring practices of Telegraph Media Group will be assessed as per effects of decisions in applicants rights. As per distribution of men and women employee with quartiles, it is assumed that the human resource department and recruitment panel may be biased or involuntary gives more preference to male applicants rather than female applicants. Similarly, justice comprises fair methods and fair results. In context to Telegraph Media Group, injustice is clearly visible in employing male more than females. For decreasing gender pay gap, reverse discrimination risk always exist in which women are favoured less than men which applied unfair procedures. For ensuring fairness as well as effective employment results, application of theory of justice will assist the entity in having fair hiring and reducing unintentional biasses(Handayani and Et. Al., 2018). Utilitarianism theory: By applying the theory, Telegraph Media Group is able to found good outcomes or results from poor decision on gender pay. The theory will produce good amount of decisions on largest number of people of company. When the entity will pay equal payment rates to minor people that are male and female employees which represent the company then it have huge chances to reduce its gender pay gap to huge proportions. Critiques of theories Rights and justice theory: The advantages of right and justice theory is that it provides compensation or employment to people on equal manner as per rights governed by political system. It can benefit Telegraph Media Group in proving employment to male and female with justice. However, cons of the theory is that its advocate strict equality which permits to accept least advantages. The theory is also critique on the basis on primary distributive grounds wherein it ignores claims that employees deserve benefits in light of their skills and contribution (Moore, 2018). Utilitarianism theory: The pros of utilitarianism theory is that it benefits the majority through making decision that is best of all employees. The theory do greatest good for maximum number of employees whether male or female. However, cons of the theory is that it forces decision makers for guessing results of the choices. The other con is that it harms minority and benefits majority which may fail to build mutually advantageous relationships within Telegraph Media Group. It is not possible to predict results for decisions for employments done on equal and fair manner. 8
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Recommendation As per Utilitarianism theory, Telegraph Media Group Wil be able to find effective solution for decreasing gender pay and this needs assessment of consequences or issues. By recruiting female staff as equal to male employees in leading senior position, it will do good to reduce gender pay at largest level. Moreover, when utilitarianism principles are applied in the entity then it will assist in overcoming the gender pay gap effectively. Thorough theory of rights and justice, Telegraph Media Group is able to provide employment to female and male employees as per their rights and doing justice with them. This reduces discrimination at workplace as when payments are given with rights ofemployeesthenitimprovesmotivationoffemaleandmaletoworkwithout discriminating on the basis of religion, sex and many more. REFERENCES 1B Filip and Et. Al., 2016. Morality and ethical theories in the context of human behavior.Ethics & Medicine.32(2). p.83. Handayani, G. A. K. R. And Et. Al., 2018. Retributive Justice Theory and the Application of the Principle of Sentencing Proportionality in Indonesia.Journal of Legal, Ethical and Regulatory Issues,21(4), pp.1-8. Moore, M., 2018. Reply to critics.Critical Review of International Social and Political Philosophy.21(6). pp.806-817. Purshouse, C., 2018. Utilitarianism as tort theory: countering the caricature.Legal Studies. 38(1). pp.24-41. Sriram, C. L., Martin-Ortega, O. and Herman, J., 2017.War, conflict and human rights: theory and practice. Routledge. 9
PART 2 Ethical leadership management within ethical or unethical organisational culture Ethicalleadershipreferstoexhibitingmoraltogetherwithvaluesatmanagement position. This form of leadership is majorly directed through respect for ethical values, norms and rights to others in workplace. Ethical leadership management is not restricted to avoiding scandal but is concerned with inspiring employees towards attaining huge while acting ethically and responsibly (Kalshoven, van Dijk and Boon, 2016). In large business concerns, ethical as well as compliance managers are hired and are responsible to perform ethical leadership such as overseeing social responsible codes, ensuring that the form compliances with set of standards and ethical codes. Various leadership theories are adopted and properly followed by ethical leaders to develop and maintain an influencing work environment that encourages standardised behaviours within collaborations, actions, performances, decision making and communication. As per Xu, Loi and Ngo (2016), it is analysed that ethical leadership management within collaborationist, long term orientation, positive and uncertainty avoid index improves potentials of leaders and makes employee satisfied and motivated to contribute in productivity. Moreover, ethical leaders always listens to its team members and supports their ideas and creates a supportive business environment. However, in opposite situation that is ethical leadership in unethical organisational culture, leaders fails to manage circumstances and forces their decision on employees. For instance, leaders of Amazon have tried to make sales target by making their employees work unethically and fool the customers. The leaders in this situations have gained success but only forlimited duration and this made them reporting about their working as well as resigning form the business. Ways to maintain integrity and compliance in un/ethical business environment Integrity is defined as trait or quality to become honest as well as have strong moral and ethicalprinciples.Itisoneofpracticeofleadersthatshowsconsistencyaswellas uncompromisingadherencetowardsethicalprinciplesaswellasvalues.Integrityplays significant role in ensuring that all the activities and practices are placed ethical and are adhered by business (Stimmler and Tanner, 2019). At same time, compliance in business aims to generate huge values and ensures survival of company. The practice is key for ethical leaders as it covers all rules, controls and policies which are conform to perform ethical practices. It is significant for 10
ethical leaders to ensure faithful compliance and control entire processes and procedures to meet identified objectives. In ethical business environment, integrity and compliance are maintained by leaders through leading others with appropriate example, anticipating ethical conflicts, communication with honest and civility manner and accepting that people have distinct standards and values. In other scenario, leaders maintains compliance and integrity in unethical business environment through challenging people and becoming destructive leaders (Bohinská, 2019). Reflection of own experience and knowledge Within my last employment in Information technology sector in which I was head of IT department and was responsible to look after the whole division. In the workplace, I perceived unethical practices of human resource management while recruiting, staffing, training and compensating to newly hired candidates in marketing department. Within marketing department, human resource manager hired more number of males against female. The manager believes that male employee have more know;edge and capabilities then female employee and because of this they were paid around 40% more than females. Furthermore, I also noticed unethical practices of marketing manager who gave much more preference to female candidates while allotting works and tasks. While working in the company, I also analysed that respect for others have not meet organisational codes of standards and regulations. This type of practice has violated rights and justice for female against male. In this situation, I believed that employees should be allotted workings and given all their rights. CONCLUSION The discussion concludes that business ethicsassist enterprises to work as per norms, rules, standards, codes and ethical practices for focusing towards integrity, sustainability addition to accurate behaviour within business world. Ethical issues in business and discrimination and limited female representatives at senior most positions. Business have roles in society for developing, meeting CSR, uplifting society, reducing environmental and social issues and fulfilling needs of al stakeholders. Key stakeholders which are affected more due to unethical practices are investors, customers, government, suppliers and employees. Two theories of ethics are Utilitarianism theory addition to justice and rights theory. Ethical leaders are fair and 11
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promotes justices, respect others, emphasis more on team building, encourages initiatives and values awareness. REFERENCES 2 Bohinská, A., 2019. Compliance program and ethics program: Does an organization need both?. Journal of Human Resource Management.22(2). pp.1-9. Kalshoven, K., van Dijk, H. and Boon, C., 2016. Why and when does ethical leadership evoke unethical follower behavior?.Journal of Managerial Psychology. Stimmler, D. and Tanner, C., 2019. Preventing wrongdoing and promoting ethical conduct: a regulatory focus approach to corporate ethical culture. InA Research Agenda for Economic Psychology. Edward Elgar Publishing. Xu, A. J., Loi, R. and Ngo, H. Y., 2016. Ethical leadership behavior and employee justice perceptions: The mediating role of trust in organization.Journal of Business Ethics. 134(3). pp.493-504. 12