Human Resource Management at Telstra

Running head: Human resource management
Human resource management

Human resource management
Table of Contents
Introduction.................................................................................................................................................3
Background of the company....................................................................................................................3
Company objectives, mission and vision.................................................................................................3
Current business performance.................................................................................................................4
HRM functions............................................................................................................................................5
HR strategies...........................................................................................................................................5
Employment development.......................................................................................................................7
Employment relations and grievance handling........................................................................................8
Training...................................................................................................................................................9
Conclusion and recommendations.............................................................................................................11
References.................................................................................................................................................12
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Human resource management
Introduction
Human resource management is an imperative for the companies to align the HRM activities and
policies with the organizational strategy for the attainment of objectives and goals. The primary
purpose of this paper is to outline and explain the business operations and functions of Telstra
which is a growing telecommunication company in the Australia. The firm provides market
voice, internet access, pay television, telecommunication products and services to the customers
in the global market. HRM is considered the backbone of the every organization. The firm is
positioning itself as a growing provider of cyber security with services and systems to keep
consumers data confidential and safe. Here is the discussion about the HRM strategies that
include recruitment, selection, training development and performance management system. The
paper further explains that how the company boosts and develops motivation among the
employees by maintaining good working environment and culture. A brief information about
employment relations and training also have been explained in the task. More detail of the task
has been discussed below.
Background of the company
Telstra is an Australian leading and growing technology and telecommunication company that
offers a wide range of telecommunication products and services to the customers across the
world. In australia , the company provides approx 17.7 million retail mobile services and 3.6
million retail fixed broadband services to the customers (Telstra, 2018). In today’s era, the
company is expanding and exploring the business activities and operations successfully and
effectively. The firm is developing technology and providing solutions that are too simple and
easy to use. Furthermore, the organization also provides mobile network services to ample of
customers globally. The firm is proud to be supporting the customers improve and enhance the
ways in which they work and live through connection and system (Telstra, 2018).
Company objectives, mission and vision
The main objective of Telstra is to create a brilliant and effective connected future for each and
every person. The core values of the firm include dignity, together, care, trust, loyalty, simple,
responsibility, determination and courage. These core values help the firm to beat the rivalries in
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Human resource management
the international market. The company cannot attain strategy and goals unless it gets core values
right and effective. The mission of the company is to provide telecommunication and mobile
services to the customers at minimum prices. Along with this, the organization wants to know
and serve ample of customers better than anyone else. Telstra believes that it can bring enormous
benefits to the community and businesses. At Telstra, people are thinking big and unique with
ambitious growth and success plans. The main vision of the Corporation is to be a leader in the
telecommunication industry. Telstra is a largest company with a rick and unique history spanning
more than 10 years. It is creating a new and special kind of network and system for a new kind of
world (Telstra, 2018).
Current business performance
In today’s era, the company is maximizing the profitability and revenue day by day by offering
innovative and unique telecommunication services to the customers. It renders ample of services
of cloud computing, e-commerce and internet of things. There are approx 32,000 employees
engaging in the company for performing tasks and functions in a hassle free manner. In today’s
modern world, the company is trialing 5G technology, building and improving internet of things
network capabilities in the global market. The management team is building an exciting and
unique future for the customers across the world (Careers, 2018). The company is a big
consumer of telecommunication products and services from the suppliers who are vital for the
business. The company has invested huge amount with suppliers for offering unique and
effective products and services to the customers across the world. The code of conducts
performed by the company show that it cares about the profitability and revenue of the partners.
Telstra seeks partners who render great and excellent value and unique standards to help the
employees for delivering attractive services. It has been analyzed that the company uses
innovative technology and resources to address and reduce environmental challenges and
provide support to the customers, suppliers and communities. Telstra believes that business has a
significant role to play in reducing and addressing climate change and further, it is also
committed to eliminating and reducing the impacts around value chain. Aside this, it is
committed to growing and fostering innovation and celebrating growth.
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